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The problem
Try this!
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks.
Incorrect or loose connections may cause colour problems or a blank screen.
The colour is poor or the
picture is not bright enough.
Go to
Picture
and then adjust the
Picture Mode
,
Brightness
,
Sharpness
, and
Colour
settings.
•
Settings
Picture
Picture Mode
•
Settings
Picture
Expert Settings
Brightness
•
Settings
Picture
Expert Settings
Sharpness
•
Settings
Picture
Expert Settings
Colour
See if
Energy Saving Mode
has been enabled.
•
Settings
General
Eco Solution
Energy Saving Mode
Try resetting the picture.
•
Settings
Picture
Expert Settings
Reset Picture
There is a dotted line on the
edge of the screen.
Change
Picture Size
to
16:9 Standard
.
•
Settings
Picture
Picture Size Settings
Picture Size
16:9 Standard
The picture is black and
white.
Use a composite cable when you connect AV equipment to the TV.
If you are using AV or analogue equipment, disconnect the adapter from the Component
(Blue) input port on the TV and connect it to the AV (Yellow) input port.
Check whether
Greyscale
is set to
On
.
•
Settings
General
Accessibility
Greyscale
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that
have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
•
Settings
Picture
Picture Size Settings
Picture Size
Subtitles appear on the TV
screen.
Turn off the
Subtitle
function in
Subtitle Settings
.
•
Settings
General
Accessibility
Subtitle Settings
Subtitle
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre
for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"
If the problem persists, check the signal strength or refer to the external device’s user manual.
