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Samsung OFFICESERV 7100, Installation Manual

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OfficeServ 7100 

INSTALLATION 

TECHNICAL MANUAL 

PART 7   MAY  2010 

7.23 

7.2 CONNECTING ADDITIONAL EQUIPMENT 

This section describes how to connect optional equipment, such as Music on Hold 

(MOH)/Background Music (BGM) sources, external page devices, common bells, and PCs for 

OSM/SMDR/CTI, to the OfficeServ 7100 system. 

 

The following table lists the default MISC Numbering Plan defined in MMC 724. 
 

MISC FUNCTION #  

IN MMC 724 

DEFAULT DN 

HARDWARE ITEM 

01 

371 

MOH/BGM 

02 (Voice) 

361 

Page Tip and Ring 

03 (Relay 1) 

362 

Dry Contact (MMC 218) 

04 (Relay 2) 

363 

Dry Contact (MMC 218) 

05 

3999 

Internal Modem 

7.2.1 Connecting MOH/BGM Equipment 

The OfficeServ 7100 system offers Music on Hold. The system provides internal tone/music and 

external music sources per C.O. or extension lines as the music source. 

 

One external MOH source connection is provided on the MP10/MP10a  MISC port. Connect 

the music source to this MISC port of the MP10/MP10a card. 

 

 

IMPORTANT NOTICE: 

In accordance with US  copyright law, a license may be 

required from the American Society of Composers, Authors and Publishers (ASCAP) 
or another similar organization if copyrighted music is transmitted through the Music 
on Hold feature. Samsung Telecommunications America hereby disclaims any liability 
arising out of failure to obtain such a license. 

 

Figure 7.21  Connecting MOH/BGM Sources 

  

•

 

The MISC port located on the front panel of the MP10/MP10a. 

 

 

MOH/BGM source of a

 

user

 

PINS 4 and 5

 

Home Page

Table of Contents

Home Page

Table of Contents

Summary of Contents for OFFICESERV 7100

Page 1: ... INSTALLING IN A RACK 2 1 2 4 INSTALLING ON A WALL USING THE TWO PIECE BRACKET KIT 2 4 2 5 INSTALLING ON A WALL USING THE BRACKET KIT 2 8 2 6 CONNECTING GROUND WIRES 2 12 3 INSTALLING AND REPLACING BOARDS 3 1 CABINET CONFIGURATION 3 1 3 2 MP10 MP10a PROCESSOR CARD 3 2 3 3 INTERFACE CARDS 3 12 3 4 DAUGHTERCARD MODULES 3 15 3 5 OTHER INTERFACE CARDS 3 22 3 6 CONNECTING POWER FAIL TRANSFER 3 37 4 CON...

Page 2: ...D 9 1 9 1b SOFTWARE MANAGEMENT WITH MP10a INSTALLED 9 1 9 2 DATABASE MANAGEMENT 9 2 10 ADDING CARDS TO THE SYSTEM 10 1 ADDING STATIONS AND TRUNKS 10 1 FIGURES Figure 2 1 Tools Required for Rack Installation Figure 2 2 Rack Installation 1 Figure 2 3 Rack Installation 2 Figure 2 4 Rack Installation 3 Figure 2 5 Required Tools for Wall Mounting Figure 2 6 7100 Cabinet Side View Bracket Angle Out Figu...

Page 3: ... Secure the MP10 MP10a into Slot 0 Figure 3 7a Front View of the MP10 Figure 3 7b Front View of the MP10a Figure 3 8 Installing Interface Cards Figure 3 9 Inserting Interface Card into Slots 1 and 2 Figure 3 10 Turning the Cabinet Power Off Figure 3 11 Removing a Card Figure 3 12 Replacing a Card Figure 3 13 Installing the UNI Card Figure 3 14 Front View of UNI Card Figure 3 15 4SWM Figure 3 16 Mo...

Page 4: ... RJ 45 Port of 8COMBO 8COMBO2 For Digital Phone Figure 7 9 LAN Connections Figure 7 10 Connecting a Door Phone and a Door Lock Figure 7 11 Adding an iDCS KDBF Keyset Daughtercard Module Figure 7 12 Wall Mounting an iDCS Keyset Figure 7 13 Wall Mounting DS 5000 ITP 5121D and ITP 5107S Keysets Figure 7 14 Attaching iDCS 64 Button Module to an iDCS Keyset Figure 7 15 Attaching iDCS 14 Button Module t...

Page 5: ... Card Ports and LEDs Table 3 5 Ports and LEDs of the TEPRI TEPRIa Table 3 6 Ports and LEDs of the 8TRK Table 3 7 Ports and LEDs of the 16TRK Table 3 8 Ports of the 16DLI2 Table 3 9 Ports and LEDs of the 8DLI Table 3 10 16MWSLI Ports Table 3 11 Ports and LEDs of the 8SLI 8SLI2 Table 3 12 MGI16 Front Panel Components Table 3 13 OAS Front Panel Components Table 6 1 OfficeServ 7100 Line Conditions Tab...

Page 6: ...quipment Always maintain cleanliness to prevent dust from damaging the card connectors of the cabinet Before installing the OfficeServ 7100 system check items such as the electrical wiring status grounding status voltage and frequency Do not expose equipment to direct sunlight corrosive fumes and constant vibrations Do not install in close proximity to a fire sprinkler or other sources of water A ...

Page 7: ...ry systems do not pass the ground through to the power cord resulting in no ground to the system The ground lug in the back of the cabinet must be connected to one of the following bonded building steel cold water pipe or a ground rod using at least 16 AWG copper wire The third wire AC ground or Field Ground is connected to the system frame via the ground strap from the ground connector on the AC ...

Page 8: ...ection circuitry which will attempt to drain off these high voltages and currents to earth ground Obviously it is important to have a good source of ground connected to the OfficeServ 7100 system to drain this energy off Again a good earth ground source is required by the OfficeServ 7100 system The OfficeServ 7100 system has two ground reference points One point is via the green wire in the power ...

Page 9: ...ry backup ONLY Output power DC 54V 1 1A DC 5V 5 0A DC 5 3V 0 3A DC 3 3V 5A DC 12V 0 4A DC 54V 0 25A for battery backup Power Consumption 105 Watts 1 4 UNPACKING AND INSPECTION The OfficeServ 7100 can only be configured as a single cabinet system After unpacking the cabinet inspect for signs of physical damage If any damage is detected do not attempt to install the system Contact Samsung Telecommun...

Page 10: ...al battery with proper capacity if required 6 Connect AC 110V input power 2 2 SELECTING INSTALLATION METHOD The OfficeServ 7100 cabinet can be installed on a table inside a 19 inch rack or on a wall depending on the installation environment or customer requirements 2 3 INSTALLING IN A RACK 2 3 1 Cautions for Installation Take the following precautions when installing the OfficeServ 7100 cabinet in...

Page 11: ...ackInstallation 2 3 3 Installing in a Rack The procedure for installing the OfficeServ 7100 cabinet inside a 19 inch rack is as follows NOTE The optional rack mount kit is required for this method This kit is sold separately 1 Attach the cabinet bracket to the bottom surface of the OfficeServ 7100 cabinet and fasten the bracket firmly with the two screws Figure2 2 RackInstallation 1 Home Page Tabl...

Page 12: ...lide the cabinet attaching the bracket in step 1 Figure 2 3 Rack Installation 2 3 Align the two holes of the cabinet bracket and the holes of the rack brackets and fasten the cabinet to the rack with the two screws Figure2 4 RackInstallation 3 Home Page Table of Contents ...

Page 13: ...he OfficeServ 7100 cabinet on a wall The OfficeServ 7100 wall mount bracket is required included with the cabinet 2 4 1 Required Tools qFour plastic anchors wFour cross type screws shorter eFour locking screws longer Mid sized Phillips screw driver Electric drill Hammer Wall mount bracket Figure 2 5 RequiredToolsforWallMounting q w e Home Page Table of Contents ...

Page 14: ... short screws install the two wall mount brackets to the bottom of the cabinet The wall mount brackets must be correctly installed onto the cabinet with the star shaped holes angled out away from the cabinet as shown below Figure2 6 7100CabinetSideView BracketAngleOut 2 Using the four shorter screws screw both wall mount brackets in the proper direction securely onto the bottom of the cabinet Figu...

Page 15: ...ottom of the bracket see positions marked A in the figure below Mark the top two holes on the desired wall then mark the two holes on the bottom brackets Figure 2 8 Mountingthe7100CabinetontheWall 4 Using a 3 16 drill bit make holes on the marked positions of the top and bottom brackets Figure2 9 MakingHolesforTop andBottomBrackets Position A Mark Holes Home Page Table of Contents ...

Page 16: ...drilled holes Figure2 10HammeringPlasticAnchors 6 Align the screw holes of the wall mount bracket to the position that the plastic anchors are driven Insert the remaining longer screws to each hole and tighten the screws with a Phillips screw driver Figure2 11SideViewWallMounted7100 Cabinet Home Page Table of Contents ...

Page 17: ... OfficeServ 7100 cabinet on a wall The OfficeServ 7100 wall mount bracket is required included with the cabinet 2 5 1 Required Tools Mid sized Phillips screw driver Electric drill Hammer Wall mount bracket Four plastic anchors Four cross type screws Four mount locking screws Figure2 12 RequiredTools fortheInstallationon aWall Home Page Table of Contents ...

Page 18: ... holes for the screws on the top bottom of the bracket see positions marked A in the figure below Mark four holes on a desired wall by using the bracket Figure 2 13 Installation on a Wall 1 2 Make holes on the marked positions of the wall mount bracket Make the depths and the diameters of the holes more than 35mm and around 5 5mm such that the plastic anchors can be inserted Figure2 14 Installatio...

Page 19: ...racket to the position that the plastic anchors are driven Insert screws to each hole and tighten the screws with a Phillips screw driver Figure2 16 Installation on aWall 4 5 Two screws exist in the two screw holes among the four screw holes on the bottom side of the OfficeServ 7100 cabinet Unscrew the two screws to a height of about 2mm Figure 2 17 Installation on a Wall 5 2 m Home Page Table of ...

Page 20: ...n the bottom of the OfficeServ 7100 cabinet At this point do not tighten completely but keep the screws out about 2mm Figure2 18 Installation on aWall 6 7 Align the screws on the bottom of the OfficeServ 7100 cabinet to the bracket holes then pull down the cabinet to lock the cabinet securely Figure2 19 Installation on aWall 7 2 mm Home Page Table of Contents ...

Page 21: ...n injuries and system damage caused by lightning static electricity or voltage surge The OfficeServ 7100 must be grounded with a grounding wire that has a thickness more than 4 0mm2 As shown in the figure below connect an earth ground to the ground lug behind the OfficeServ 7100 Figure2 20 Grounding IMPORTANT Follow the grounding requirements described in Section 1 2 Grounding Conditions when conn...

Page 22: ...her the MP10 MP10a processor card Slots 1 and 2 are universal slots for station and trunk interface cards as described below Figure3 1 Front RearView of OfficeServ7100Cabinet Following cards are allowed to be installed in the 7100 as shown below NOTE ONLY THESE CARDS ARE ALLOWED IN THE SPECIFIED SLOTS ALL OTHER CARDS ARE NOT ALLOWED IN THE OS7100 SYSTEM Table 3 1 Card Installation Configuration Sl...

Page 23: ...onnector for an external battery Ground Lug Connection for system ground cable 3 2 MP10 MP10a PROCESSOR CARD This section describes the procedures for setting switches and installing optional daughter cards on the MP10 MP10a as well as installing the MP cards in the processor slot The OfficeServ 7100 MP10 MP10a Main Control Processor controls the system operation The MP10 MP10a is required for all...

Page 24: ...on Tool application Turning the switch S1 OFF will set the system to DEFAULT To default the system keep this switch S1 in the OFF position for 30 seconds Switch to ON position before powering up the system Note The S2 dip switches are set properly by the factory for a 3 digit numbering plan and the country of USA These dip switches should be left at default and should never be changed If a 4 digit...

Page 25: ... 2 1b Setting Switches on MP10a On the MP10a set the switches for the required configuration The description for the settings is described below Figure3 2b SwitchSetting MP10a Memory Backup Switch S1 There is no memory backup switch on the MP10a card All the system programming is saved by NAND flash even when the system is restarted or powered off System programming is saved in NAND flash indefini...

Page 26: ...RS RESERVED SW5 RESERVED COUNTRY SELECT SW4 COUNTRY SELECT COUNTRY SELECT SW3 COUNTRY SELECT COUNTRY SELECT SW2 COUNTRY SELECT COUNTRY SELECT SW1 COUNTRY SELECT Switches 1 through 4 select the country the system is installed in 4 3 2 1 Country OFF OFF OFF OFF Korea OFF OFF OFF ON USA OFF OFF ON OFF UK OFF OFF ON ON Italy OFF ON OFF OFF Australia OFF ON OFF ON New Zealand OFF ON ON OFF Holland OFF ...

Page 27: ...LAN WAN connection is unavailable The modem board has the following functions The MP10 MP10a board supports a 2 Wire Full Duplex modem board This is the same modem used on the OfficeServ 500 system The modem board operates in OfficeServ 7100 via V 24 interface In addition the modem board supports V 90 protocol OfficeServ 7100 controls the modem board via serial communication using standard AT comm...

Page 28: ...tercard and install the screw to secure the card as shown below Figure3 4 Mounting a4SWMor 4DLMontheMP10 MP10a Card A small battery is added to the MP10a card that is called the RTC real time clock The purpose of the battery is to maintain the time date and day of week information in memory during system powered off conditions This insures that the time and date in the display keyset is always up ...

Page 29: ...ceed with installation Contact Samsung Technical Support Power the system OFF when installing or removing cards POWER TO THE CABINET MUST BE TURNED OFF Failure to do so will damage the card cabinet and or corrupt the data moving along the data bus 2 Align the MP10 MP10a card to the guardrail of slot 0 and carefully slide it in Figure3 5 MountingtheMP10 MP10aintoSlot0 3 Press and lock the lever to ...

Page 30: ...SD media storage card This card contains the main system software system configuration database and voicemail greetings and messages LAN Port Port for establishing the 10 Base T 100 Base Tx Ethernet connection This allows the MP10 to be connected to a data network SIO Port Serial port Samsung Use ONLY RST Button Button for resetting the MP10 card RUN LED This LED indicates the status of the main C...

Page 31: ... functions below Table 3 3b Ports and LEDs of the MP10a Ports LEDs Function Description P1 P4 Ports Connection ports for the 4DLM or 4SWM daughtercards when installed on the MP10a MISC Port Port that connects external MOH BGM sources paging device loud bell or common bell Media Card Slot for installing the MP10a SD media storage card This card contains the main system software system configuration...

Page 32: ...reen MP10a is connected LAN Blink Green MP10a is transmitting or receiving data through LAN port MC LED This LED indicates the status of the MP10a SD card access Off The MP10a SD card is not installed On The MP10a SD card is installed however is not being accessed Blink The MP10a SD card is installed and is being accessed Note The write protection switch of the MP10a SD card must always remain in ...

Page 33: ...ds Interface cards are installed in slot 1 and slot 2 of the cabinet Refer to Table 3 1 for slot card configuration rules The procedure for installing interface cards is as follows 1 Check the exterior of the interface card for damage Do not install if damaged 2 Align each interface card to the guardrail of the universal slot and slide it in Figure 3 8 Installing Interface Cards 3 Press and lock t...

Page 34: ...mage the card cabinet and or corrupt the data moving along the data bus 1 Turn off system power using the power switch in the back of the system Figure3 10 TurningtheCabinetPowerOff 2 Extract the card by pulling the lever of the card carefully Figure 3 11 Removing a Card 3 Align the new card to the guardrail of the slot and slide the new card into the slot Then lock the lever in the front panel of...

Page 35: ...mounted regardless of the option module type Any of these daughtercards can go into any of the 3 positions The interface ports for each card are located on the front panel of the UNI card and are labeled accordingly Align the module to be mounted to the top connector 16 pin connector After that match the bottom connector 100 pin connector Push the daughtercard in carefully until the card is fully ...

Page 36: ...ent daughtercards available on the OfficeServ 7100 1 4SWM installed on MP10 MP10a only 4 port PoE layer 2 LAN switch 2 Modem Daughtercard Installed on MP10 MP10a only Provides modem communication for the OfficeServ 7100 system 3 4TRM installed on UNI card only 4 port loop start trunk interface module 4 4DLM installed on UNI card or MP10 MP10a 4 port digital phone interface module 5 4SLM installed ...

Page 37: ...ported by the 4SWM PoE module Each time an ITP SMT i phone is plugged into the 4SWM PoE port the system capacity for TDM phones is decreased by 5 Each time a WAP is plugged into the 4SWM PoE port the system capacity for TDM phones is decreased by 6 External power can be used to power the ITP SMT i phones and WAPs If external power is used to supply power to the ITP SMT i phones or WAPs no SEPU are...

Page 38: ... PART 3 MAY 2010 3 17 The main functions of the 4SWM board are as follows Auto sensing 10 100 Base T and Full Half duplex Ethernet switch Layer 2 LAN Switch function The 4SWM is shown in the figure below Figure3 15 4SWM Home Page Table of Contents ...

Page 39: ...ion and configuration This is an alternative method for connecting to the system when a LAN WAN connection is unavailable The modem board has the following functions The modem board operates in OfficeServ 7100 via V 24 interface In addition the modem board supports the V 90 protocol The OfficeServ 7100 controls the modem board via serial communication using standard AT commands See Section 3 2 3 I...

Page 40: ...k interface ports to connect to loop start analog trunk lines with Caller ID This card provides analog trunks for your system This daughtercard can only be installed on the UNI card It can be installed in any of the 3 positions on the UNI card This daughtercard cannot be installed on the MP10 MP10a Add as many as needed Figure3 17 4TRM Home Page Table of Contents ...

Page 41: ...Port Digital Phone Interface Module This daughtercard provides 4 ports for connecting Samsung Digital Key Sets It can be installed on the MP10 MP10a card and any UNI card in any of the UNI card daughtercard positions Add as many as needed Figure3 18 4DLM Home Page Table of Contents ...

Page 42: ...vides 4 ports for connecting analog telephones It also provides the message waiting lamp functionality for phones supporting this feature It can ONLY be installed on the UNI card in any of the UNI card daughtercard positions THIS DAUGHTERCARD CANNOT BE INSTALLED ON THE MP10 MP10a Add as many as needed Figure3 19 4SLM Home Page Table of Contents ...

Page 43: ...the secondary source of external clocking Default clock selection is left to right in the cabinet The clock priority can be changed by using MMC 826 Regardless of position a CO PRI circuit should always be given clocking priority over T1 circuits There are two RJ45 modular jacks on the face of the card The settings for T1 or PRI service are selected by a bank of dip switches as defined below The P...

Page 44: ...e TEPRI TEPRIa card as shown below Figure3 20 SettingSwitches onthe TEPRI TEPRIa JUMPER SETTING The TEPRI TEPRIa card comes from the factory with the following jumper settings These settings should NOT be changed J1 J2 Pins 2 3 connected J3 Pins 2 3 connected J4 J9 Pins 1 2 connected Pin 1 is labeled on the card for each jumper Home Page Table of Contents ...

Page 45: ...hey inter work with the counterpart station Normal LOS LED This LED indicateslossof signal On Signals have been lost no PCM clocking is being received Off Signals being received Normal AIS LED This LED indicates whether the PRI remote alarm has been generated On The remote alarm has been generated All ones are being received Error Off The remote alarm has not been generated Normal L2 LED This LED ...

Page 46: ...blished This LED turns on once the T1 is established T1 is not supported TP2 LED This LED indicates whether the PRI is connected This LED turns on once the PRI is connected T1 is not supported Refer to Section 6 2 2 for Port Pinout and Wiring 3 5 2 8TRK The 8TRK card provides 8 ports for analog trunk lines with Caller ID capabilities This card can go into any universal slot 1 2 Add as many as need...

Page 47: ...P8 Trunk ports P1 P8 LED 8TRK ONLY These LEDs indicate the status of the ports Off The trunk line is not being used On The trunk line is being used Refer to Section 6 2 1 for Port Pinout and Wiring 3 5 3 8TRK2 There are no LEDs on this board compared to the 8TRK card FRONT VIEW OF 8TRK2 The front view of the 8TRK2 board is shown in the picture below Figure3 23 FrontView ofthe8TRK2 Home Page Table ...

Page 48: ... for Caller ID It can be inserted in any universal slot in either cabinet FRONT VIEW OF 16TRK The front view of the 16TRK board is shown in the picture below Figure3 24 FrontView ofthe16TRK The components on the front panel of the 16TRK have the functions below Table 3 7 Ports and LEDs of the 16TRK Ports LEDs Function Description P1 P16 Trunk ports LED There are no LEDs on this card Home Page Tabl...

Page 49: ...w Figure3 25 FrontView ofthe16DLI2 16DLI2 front panel components Table 3 8 Ports of the 16DLI2 Ports Function Description P1 P16 Samsung Digital Telephone Extension Port Refer to Section 7 1 3 Connecting a Digital Phone for port Pinout and Wiring 3 5 6 8DLI This card provides 8 ports for connecting Samsung Digital Key sets This card can go into slots 1 and or 2 Add as many as needed SPECIFICATIONS...

Page 50: ...LI Front panel components of the 8DLI card have the functions below Table 3 9 Ports and LEDs of the 8DLI Ports LEDs Function Description P1 P8 Station ports of Samsung Digital Phones P1 P8 LED These LEDs indicate the status of the ports Off The station is not being used On The station is being used Refer to Section 7 1 3 for Port Pinout and Wiring Home Page Table of Contents ...

Page 51: ...al Key sets This card can go into slots 1 and or 2 Add as many as needed FRONT VIEW OF 8COMBO 8COMBO2 The front view of the cards is shown in the pictures below Figure3 27 FrontView ofthe8COMBO Figure3 28 FrontView ofthe8COMBO2 Ports S1 S8 are for analog stations only Ports D1 D8 are for Samsung Digital Stations only See Sections 7 1 2 and 7 1 3 for Port Pinout and Wiring Home Page Table of Conten...

Page 52: ...WSLI The front view of the 16MWSLI card is shown in the picture below Figure3 29 FrontView ofthe16MWSLI Front panel components of the 16MWSLI Table 3 10 16MWSLI Ports Ports LEDs Function Description P1 P16 Analog Extension Ports The 16MWSLI supports Message Waiting Lamp functionality for analog stations that have this capability Port 1 Pins 7 8 supports Power Failure Transfer function Refer to Sec...

Page 53: ...slots 1 and or 2 Add as many as needed This card automatically detects DTMF or dial pulse signals from SLT This card does not have any DTMF receivers it uses system resources FRONT VIEW OF 8SLI 8SLI2 The front view of the 8SLI 8SLI2 cards is shown in the figure below Figure3 30 FrontView ofthe8SLICard Figure3 31 FrontView ofthe8SLI2 Card Home Page Table of Contents ...

Page 54: ... 3 5 10 MGI16 The MGI16 is a 16 channel Media Gateway Card The MGI16 card provides a variety of Voice over IP VoIP services for the OfficeServ 7100 This card is used for ITP SMT i phones IP networking IP trunking or any application that require VoIP functionality NOTE The MP10 MP10a processor cards have 8 MGI channels built in However these channels have to be activated with the appropriate licens...

Page 55: ...his LED blinks when program is being modified or configuration is being loaded DSP LED This LED indicates if the VoIP DSP is operating This LED blinks when the VoIP channels are engaged RTPT LED This LED indicates if the voice packets are being forwarded This LED turns on when the voice packets are forwarded RTPR LED This LED indicates if the voice packets are being received This LED turns on when...

Page 56: ...This LED indicates the transmit status of the LAN port Off Data is not being transmitted On or blink Data is being transmitted LAN Rx LED This LED indicates the receive status of the LAN port Off Data is not being received On or blink Data is being received SVC1 LED This LED indicates if the MOBEX DSP service is being offered This LED blinks when program is being modified or configuration is being...

Page 57: ...modified or configuration is being loaded HARDWARE CAPACITIES Interface Card Location Maximum per System UNI card Slots 1 2 2 4SWM MP10 MP10a only 1 4DLM UNI card MP10 MP10a 6 4SLM UNI card 6 4TRM UNI card 5 8TRK Slots 1 2 2 8COMBO 8COMBO2 Slots 1 2 1 8SLI 8SLI2 Slots 1 2 2 8DLI Slots 1 2 2 16DLI2 Slots 1 2 1 16MWSLI Slots 1 2 1 TEPRIa Slots 1 2 1 MGI16 Slots 1 2 1 OAS Slots 1 2 1 Home Page Table ...

Page 58: ...ttery backup is available this feature is automatically activated The SLT connected to port 1 of the SLI will get C O dial tone direct C O line access activated by an internal relay For this feature to work the SLI ports must be wired as shown in Figure 3 29 Pin 4 TIP and Pin 5 RING from a port on the 8TRK 8TRK2 card or a port of the 4TRM module must be connected to Pin 1 TIP and Pin 2 RING on por...

Page 59: ...pply capable of handling a charge current of 0 25A a charge voltage of 54V DC and a discharge rate of 26Ah Observe the following precautions when installing batteries Make sure the batteries you install conform to local building fire and safety codes Some battery types emit hydrogen gas during the charging state and may require venting to fresh air Do not place batteries directly on a concrete flo...

Page 60: ...OfficeServ 7100 INSTALLATION TECHNICAL MANUAL PART 4 MAY 2010 4 2 Figure4 1 ConnectinganExternalBattery Home Page Table of Contents ...

Page 61: ...ts only 110V AC power connections A single AC outlet should be used solely for the system s AC power Sharing the AC power with other devices can cause noise or a voltage drop resulting in a system malfunction or fire Use a stable power source that can always supply AC power since instantaneous power failures can cause malfunctions or battery failures System should be grounded as described in Part ...

Page 62: ... When wiring cables in high humidity areas remove moisture before wiring Never install telephone jackets in a wet location unless the jack is specifically designed for wet locations Wires should be handled carefully to prevent any changes or damages Subscriber lines should be kept indoors if possible High voltage power lines should not be wired near a subscriber line Never install telephone wiring...

Page 63: ...ded Channel Service Unit CSU to the TEPRI TEPRIa card as shown in Figure 6 2 NOTES 1 It may be necessary to cut off the CSU end of the cable and attach a different connector to match that of the CSU If possible this connection should be soldered because good connections are critical 2 It is recommended that the CSU be connected to the network interface with a cable supplied by the CSU manufacturer...

Page 64: ...Supported Not Supported Use MMC 808 to set the parameters to match the Telco PRI circuit Pin No 1 2 3 4 5 6 7 8 PRI Function Rx Rx Tx Tx Figure6 2 RJ 45Port ofTEPRI TEPRIa 6 2 3 Connecting a SIP Trunk There is no physical SIP trunk card required to use the SIP trunking service However in order to use the SIP trunking service the OfficeServ system must be IP enabled That means that the OfficeServ s...

Page 65: ...g storm Never install telephone jacks in a wet location unless the jack is specifically designed for wet locations Do not connect stations in a humid area Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Connect stations using 24 AWG or 26 AWG cables The maximum distance between stations and the OfficeServ 7100 are as f...

Page 66: ...ir of AWG 24 or AWG 26 wire P1 Port Pin No 1 2 3 4 5 6 7 8 Function PFT TIP PFT RING SLI 1 TIP SLI 1 RING P2 P8 Ports Pin No 1 2 3 4 5 6 7 8 Function SLI TIP SLI RING Figure7 1 RJ 45Port ofthe8SLI CONNECTING TO THE 16MWSLI Connect an analog phone to the 16MWSLI card by using a twisted pair of AWG 24 or AWG 26 wires P1 Port Pin No 1 2 3 4 5 6 7 8 Function SLI 1 TIP SLI 1 RING PFT TIP PFT RING P2 P1...

Page 67: ... card by using a twisted pair of AWG 24 or AWG 26 wires S1 S8 Ports Pin No 1 2 3 4 5 6 7 8 Function SLI TIP SLI RING Figure7 3 RJ 45Port ofthe8COMBO 8COMBO2 ForAnalogPhone CONNECTING TO THE 4SLM PORT ON A UNI CARD Pin No 1 2 3 4 5 6 7 8 Function SLI TIP SLI RING Figure7 4 RJ 454SLM PortontheUNI Card S1 S8 Port RJ 45 Home Page Table of Contents ...

Page 68: ... digital phone to the 4DLM port by using a twisted pair AWG 24 or AWG 26 wires P1 P4 Ports Pin No 1 2 3 4 5 6 7 8 Function DLI TIP DLI RING Figure7 5 RJ 454DLM PortontheUNI Card CONNECTING TO 8DLI CARD Connect a digital phone to the 8DLI card by using a twisted pair AWG 24 or AWG 26 wires P1 P8 Ports Pin No 1 2 3 4 5 6 7 8 Function DLI TIP DLI RING Figure7 6 RJ 45Port ofthe8DLI ForDigitalPhone P1 ...

Page 69: ...User Guide ITP 5112L Keyset User Guide ITP 5107S Keyset User Guide SMT i3105 User Guide SMT i5210 User Guide SMT i5220 User Guide SMT i5230 User Guide and SMT i5243 User Guide for information on connecting IP keysets Note If using the on board MGI resources of the MP10 MP10a you must activate the MGI license key in system programming to enable the specific number of MGI channels P1 P16 Port RJ 45 ...

Page 70: ...wisted pair 24AWG 26AWG Use MMC 221 to assign a directory number to the doorphone See figure 7 10 2 Connect the Door Phone to the DPIM door box jack using 4 conductor twisted pair cable See figure 7 10 for power and voice pair pin assignments 3 If required connect a custom provided door lock to the lock contact pair on the DPIM using twisted pair wire 24 26 AWG as indicated in figure 7 10 The door...

Page 71: ...OfficeServ 7100 INSTALLATION TECHNICAL MANUAL PART 7 MAY 2010 7 7 Figure7 10 ConnectingaDoorPhoneandaDoorLock Home Page Table of Contents ...

Page 72: ...ngertips Figure 7 11 Adding an iDCS KDBF Keyset Daughtercard Module iDCS KDB FULL DUPLEX FKDBF This daughtercard can only be installed in the iDCS 28 and iDCS 18 button phones The standard speakerphone mode of operation for an iDCS keyset is half duplex This means that you cannot transmit and receive speech at the same time Adding a FKDBF to your keyset will convert the speakerphone into full dupl...

Page 73: ...grammed on the keyset to activate or deactivate them The KDB D KDB S daughterboards are not supported on the iDCS and DS keysets when connected to the OfficeServ 7100 system 7 1 8 Wall Mounting Keysets WALL MOUNTING iDCS KEYSETS iDCS keysets come equipped with a reversible base wedge To wall mount a keyset remove the wedge from the keyset and mount the wedge to the wall using one of the methods be...

Page 74: ...e screw holes 1 and 2 to attach the keysets to the wall see Figure 7 13 To secure the handset once you have wall mounted your keyset you must remove the handset retaining clip and reverse it such that the extended clip is facing the top of the phone see Figure 7 13 FIGURE 6 BASE STAND SLOTS BASE STAND SCREW HOLES 1 2 HANDSET RETAINING CLIP IN DESKTOP POSITION HANDSET RETAINING CLIP IN WALL MOUNTIN...

Page 75: ...ne the positions of the screws by placing the phone at the target location on the wall 2 Remove the desk cradle of the phone a Fix one latch of the cradle to the top or bottom groove of the phone b Push the remaining latch into the remaining groove on the opposite side 3 Insert the wall mount bracket as shown in the figure 4 Pull out the handset rack and then insert it in the opposite direction as...

Page 76: ...e bottom of the bracket instead of only the Push section 2 Pull out the handset rack change the direction and then insert it again WALL MOUNTING SMT i3105 KEYSETS The SMT i3105 keysets do not require an optional wall mounting bracket To wall mount the SMT i3105 follow the steps below 1 First choose the location where you want to install the phone and then determine the positions of the screws by p...

Page 77: ...P 64 Button AOM 2 Limited by available IP Virtual Ports ATTACHING iDCS 64 BUTTON MODULES TO AN iDCS KEYSET First remove the base wedge from the iDCS 64 button module and attach the bracket to it with two of the screws provided see Figure 7 14 Remove the base wedge of the keyset and place it to the right of the 64 button module and attach the bracket 64 button module to the keyset with the remainin...

Page 78: ...ve the base pedestal by placing your thumbs over the attachment clips and press outward while simultaneously pressing down on the keyset body with your fingertips 3 Remove the ribbon cable knockout from the bottom of the keyset 4 Clip the 14 button strip to the side of the keyset 5 Plug one end of the ribbon cable into the keyset and the other end into the 14 button strip 6 Place the support brack...

Page 79: ...CHING DS 64 BUTTON MODULES TO A DS 5021D OR A DS 5014D KEYSET First attach the bracket to the keyset with two of the screws provided Then attach the 64 button module to the bracket with the remaining two screws See Figure 7 16 MOUNTING BRACKET Figure 7 16 Attaching DS 64 Button Module to a DS 5021D or a DS 5014D Keyset Home Page Table of Contents ...

Page 80: ...ws provided 3 Attach the SMT i5264 AOM module to the bracket with the remaining two screws 4 To connect to the phone connect the UTP cable between the port and the LAN port of the IP phone See Figure 7 17 5 To connect to the switch connect the UTP cable between the LAN port and a port of the switch 6 Add the stands back to the phone and AOM unit NOTE SMT i5264 AOM requires either PoE or a Power Ad...

Page 81: ... Press and hold 2nd key from the 1st column left most columns to enter the set up mode o Press the 3rd key from the 4th column right most columns after this key is flashing o Press the 2rd key from the 4th column right most columns after this key is flashing will default the AOM to the factory settings Two methods to set up the AOM o Use SMT i5243 phone to set up the AOM Enter SMT i5243 phone to t...

Page 82: ...Use Web UI Type IP address with port 8080 in the address bar of IE browser Default AOM IP address is 10 0 0 3 Ex http 10 0 0 3 8080 ID admin Password samsung Fill in the required data Must enter the following information Server IP address is the OfficeServ MP IP address o Ex 192 168 1 10 Enter an ITP ID and password Ex o id 3210 o pw 1234 default port is 6000 Press Save then ReStart Use MMC 209 to...

Page 83: ...rt Function qQPower DC 5 V DC power adaptor connection port wQIP Phone PSE A port connected to the IP phone s LAN port via the LAN cable This is shipped together with the Gigabit Adaptor 10 100BASE TX If PoE Power over Ethernet is provided via the G LAN PD port it supplies PoE to the IP phone eQG PC LAN cable port connected to the PC 10 100 1000BASE T rQG LAN PD LAN cable port connected to the net...

Page 84: ...back of the body NOTE The back of the Gigabit Adaptor is sharp so take care to avoid injury When you connect the Gigabit Adaptor to the IP phone which is currently in use disconnect the PC cable connected to the IP phone and connect it to the G PC port of the Gigabit Adaptor This will leave the PC connection port usually used for the IP phone vacant Home Page Table of Contents ...

Page 85: ... MAY 2010 7 21 PC Network Handset Headphones Power 3 Connect the cable When PoE is supplied via the LAN When PoE is not supplied via the LAN 4 Attach the cradle to the back of the phone PC Network PoE Switch Handset Headphones Home Page Table of Contents ...

Page 86: ... Users 24 Number of Simultaneous Users MMC 845 Setting Table 7 2 SpecificationforWirelessLAN Connection REFERENCES For information on how to install and use SMT R2000 and SMT W5100E refer to Wireless Documentation Connect 4SWM board and SMT R2000 WAN port by using RJ 45 Ethernet cable 100m maximum distance SMT R2000 does not need to connect to additional power because it can get power through 4SWM...

Page 87: ...erv 7100 system offers Music on Hold The system provides internal tone music and external music sources per C O or extension lines as the music source One external MOH source connection is provided on the MP10 MP10a MISC port Connect the music source to this MISC port of the MP10 MP10a card IMPORTANT NOTICE In accordance with US copyright law a license may be required from the American Society of ...

Page 88: ...side a building can be connected to the OfficeServ 7100 system Connect external additional paging equipment to the MP10 MP10a MISC port The power of the external additional paging equipment should be connected separately The MP10 MP10a MISC port provides a voice pair and a one dry contact to be used with customer provided paging equipment Connect the customer provided paging equipment to the page ...

Page 89: ...T DN 03 04 362 or 363 Next connect the output MISC port to a customer provided paging system or other suitable customer provided speaker see Figure 7 23 7 2 4 Connecting Common Bell A customer provided loud ringing device can be controlled using a dry contact pair on the MP10 MP10a MISC port Common bell connections should be wired to the MP10 MP10a MISC port By using MMC 204 programming allows for...

Page 90: ... used with station hunt groups individual stations and universal answer 7 2 5 Ring Over Page When a customer provided paging system is installed incoming calls can be assigned to ring over page Program the C O line or C O lines to ring a hunt group Using MMC 601 assign the DN number of the Page Output voice for the MISC port being used as a member of the group or as the NEXT PORT for the overflow ...

Page 91: ...rovided LAN switch or using the 4SWM module as shown in Figure 7 24 Set up the MP10 MP10a LAN parameters in MMC 830 If an MP10 MP10a is behind a firewall and the OIT is outside the firewall ports 5090 and 5003 must be open to the private IP address of the MP10 MP10a Figure 7 24 OIT Connection to LAN Port Detail procedures for each of the steps above are as follows SETTING NETWORK PARAMETERS THROUG...

Page 92: ...2 Click System Link Control menu to set the communications link Figure 7 25 OIT and LAN Connection 3 Enter System name e g ABC Company 4 Select the link type e g LAN 5 Input the IP address e g 192 169 9 209 6 Click Apply 7 Dialog box shows Do you want to apply new setting value 8 Click Yes 9 Dialog box shows The new setting value is applied 10 Click OK Click Close 11 Click System Click Connect 12 ...

Page 93: ...EM Figure 7 26 OIT and Modem Connection 5 Input the Telephone number e g 972 372 4812 6 Input the Com Port e g COM1 7 Input the Baud Rate e g 38400bps 8 Click Apply 9 Dialog box shows Do you want to apply new setting value 10 Click Yes 11 Dialog box shows The new setting value is applied 12 Click OK Click Close 13 Click System Click Connect 14 Enter Password Samsung then OK NOTE Internal modem car...

Page 94: ...ectingSMDR Figure7 28 ConnectingtoPrinter 7 2 8 OS 7100 and ANALOG TERMINAL ADAPTERS ATAs The OfficeServ 7100 can be SIP enabled SIP licenses required to interface with other 3rd party analog terminal adapters ATA devices to provide voice connectivity to a VoIP network The SIP enabled adapters can be used to support specialized voice applications such as VoIP connectivity to remote analog stations...

Page 95: ... have ventilation systems to prevent the system from malfunctioning due to dust 8 1 2 Safety Conditions The building where the OfficeServ 7100 system is installed should have lightning rods and grounding to protect the system against lightning and electric leakage Check if the OfficeServ 7100 system is not inclined and is maintained horizontally Do not place devices that may cause electromagnetic ...

Page 96: ...o longer has a battery switch to clear memory The system memory is cleared to default by the performing the following procedure 1 Check if the cards and cables are properly mounted and connected to the OfficeServ 7100 cabinet 2 Make sure the MP10a SD Card with system software is in the Media slot 3 To start the MP10a from default Clear memory Power up the system and wait for 3 minutes for the syst...

Page 97: ...and re recorded on the new MP10a card This will insure that the customer will benefit for the improved audio qualities of the new MP10a card 8 3 PRECONFIGURED NUMBERING OF EXTENSION AND CO LINES AND STATIONS The OfficeServ 7100 has been designed as plug n play to operate right out of the box with minimum programming and little installation time required The OfficeServ 7100 comes prepackaged with h...

Page 98: ...ber 301 through 304 Six iDCS 28 button keyset are packaged with the OS7100 system and the line keys are preset and pre labeled to support the OS7100 default configuration If the iDCS 18 button keysets are connected to the OS7100 system they will also come up pre configured to support the default line key layout Please see the following diagrams for the iDCS 28 and 18 button line key defaults Figur...

Page 99: ... Refer to Section 3 Installing and Replacing cards of this manual for details on switch 2 CO line numbers from 701 through 7XX are sequentially assigned by default to the first CO line card installed in the system from left to right and following numbers are continuously assigned to the next CO line card of the next slot Extension numbers from 201 through 2XX are sequentially assigned to the first...

Page 100: ...o the operator group as default Group 500 with members 201 through 208 and Voicemail Group 519 with members 301 through 304 The numbering plan of CO lines extensions and extension groups can also be changed in the database at any time using MMC 724 STATION NUMBERING PLAN Home Page Table of Contents ...

Page 101: ...ssary to manage files on the MP10 MMC SD card Using Installation Tool over a LAN connection to the system the software files can be uploaded to the MP10 MMC SD card The files are first uploaded to the MP10 card and then transferred to the MP10 MMC SD card Once the files are loaded onto the MP10 MMC SD card they can be manipulated with MMC 818 9 1b SOFTWARE MANAGEMENT WITH MP10a INSTALLED The Offic...

Page 102: ...ng MMC 815 where it is stored as a single file This save can be performed manually or the system can be programmed to save the database automatically at a designated time every day Using Installation Tool the database can be downloaded from the system and stored on the PC or it can be uploaded from the PC to the system The database uploaded from Installation Tool is not stored on the media card bu...

Page 103: ...dle of the card to ensure that it is fully inserted into the back plane connector 2 After the new cards are inserted the system must be told to recognize the new cards This is done through the use of MMC 806 Card Pre Install Use this MMC for each new card that is installed 3 The new cards must be assigned directory numbers according to the system numbering plan in MMC 724 The technician must know ...

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