Samsung OfficeServ 100 System Administration Guide
4
WALKING CLASS OF SERVICE
While away from your desk, you may want to make a call or use features allowed by your own sta-
tion but from a station with a more restricted class of service. You can temporarily change a re-
stricted station's class of service to the same class as your own station, as follows.
1. Lift the handset or press the
SPEAKER
key.
2. Dial
59
and then your normal extension number.
3. Dial your station passcode
1
and receive internal dial tone.
4. Dial an access code and then the telephone number—
OR
—use the desired feature as usual.
5. Hang up when finished. The station will be returned to its restricted status.
1
Note: You must change your station passcode from the default value (1234) in order to use the WCOS fea-
ture. See your
Samsung Keyset / Phone User Guide
.
IN/OUT OF GROUP
Any station assigned to a station group can remove itself from that group and then reenter the
group at a later time. When out of the group, a station can receive calls to its extension number but
not to the group.
If the station does not have an
IN/OUT
(
IG
) key:
•
Lift the handset and dial the feature access code. (Code = )*
•
Dial the group number.
•
Dial
0
to be out of the group
OR
dial
1
to be in the group.
•
Receive confirmation tone and hang up.
( * The feature access code must be programmed for your system. Enter the code in the space above.)
If the station has an
IN/OUT (IG)
key assigned to it:
•
Press
the
IN/OUT
key. It will light red when the station is in the group.
•
Press
the
IN/OUT
key again. The light is off when the station is out of the group.
Note: A station can be in more than one group.
OPERATOR GROUP
To create a backup or relief operator position, assign the main operator’s station and one or more
backup stations to the operator group. All but the main operator should be out of the group. When it
is necessary to use a backup operator, put the desired backup station in the group and remove the
main operator’s station. When incoming call traffic is heavy, you can have another station put itself
in the operator group along with the main operator to handle the extra call load.