English 47
Tr
ouble
shoo
ting
Problem
Cause
Action
The oven door will
not open after a self-
cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature drops
below 400 °F.
The oven is not clean
after a self-cleaning
cycle.
A fine dust or ash is normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for a
longer cleaning time.
The cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup before
you start a self-cleaning cycle.
Multiple self-cleaning cycles may
be necessary to completely clean
the oven.
There is steam or
smoke coming from
under the control
panel.
This is normal.
The oven vent is located there.
More steam is visible when you are
using the convection functions or
when baking or roasting multiple
items at the same time.
A burning or oily
odor coming from the
vent.
This is normal for a new oven
and will disappear within
1
/
2
hour of the first bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See page
.)
Strong odor.
This is temporary.
The insulation around the inside
of the oven emits an odor the first
few times the oven is used.
Problem
Cause
Action
The oven racks are
difficult to slide.
This is normal.
Apply a small amount of vegetable
oil to a paper towel, and then wipe
the edges of the oven racks with
the paper towel. Racks become dull
and hard to slide if they are left in
the oven during a self-clean cycle.
Fan noise.
This is normal.
The convection fan runs until the
function is over or the door is
opened.
The convection fan is
not working.
This is normal.
The fan starts automatically when
the oven reaches the preheat
temperature.