Samsung NX60BG8315SSAA, User Manual, Page: 46 / 54

46 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
The oven light (lamp)
will not turn on. The oven door lock is turned
on. The display will show the Lock
icon. Hold the oven door open, and
then press
for 3 seconds. The
oven will beep and the Lock icon
will turn off.
The Sabbath function has
been activated. SAb and the time of day will show
in the display. All other controls
and signals will be deactivated.
To cancel the Sabbath function
and reactivate the light switch
and other controls, press and hold
Bake and NUM 1 simultaneously
for 3 seconds.
A loose or burned-out bulb. See page 42 .
The switch operating the
oven light needs to be
replaced. Call for a qualified service
technician.
The oven smokes
excessively during
broiling. Meat or food was not
properly prepared before
broiling. Cut away excess fat and/or fatty
edges that may curl.
Improperly positioned top
oven rack. See the broiling guide on page 24 .
The controls are not being
set properly. See page 24 .
Greasy buildup on oven
surfaces. Regular cleaning is necessary when
broiling frequently.
Cooking is finished,
but the cooling fan is
still running. The fan automatically runs
for a certain amount of time
to ventilate the inside of the
oven. This is not a product malfunction.
The fan is designed to run
automatically for a period of time
to cool down the oven.
Problem Cause Action
The oven will not
self-clean. The oven door lock is turned
on. The display will show the Lock
icon. Hold the oven door open, and
then press
for 3 seconds. The
oven will beep and the Lock icon
will turn off.
The oven is too hot. Let the oven cool down, and then
reset the controls. The self-clean
cycle will not lock the oven door
if the oven temperature is too hot.
The door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly set. Reset the self-cleaning oven
controls. (See page
40 .)
A surface burner is on. Turn off the surface burner. Self-
clean will not operate if a surface
burner is on.
A crackling or
popping sound. This is normal. This is the sound of the metal
heating and cooling during any
cooking or cleaning function.
Excessive smoking
during a self-cleaning
cycle. This is the first time the oven
has been cleaned. This is normal. The oven will
always smoke more the first time it
is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press
OFF/CLEAR . Open the windows to
clear the smoke from the room.
After the oven has cooled and
unlocked, wipe up excessive soil,
and then reset the oven for self-
cleaning.