English 39
Tr
ouble
shoo
ting
Problem
Possible cause
Solution
Excessive smoking
during a self-
cleaning cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press the
OVEN OFF
pad. Open the
windows to clear the smoke
from the room. After the oven
has cooled and unlocked,
wipe up excessive soil, and
then reset the oven for self-
cleaning.
The oven door will
not open after a
self-cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature
drops below 400 °F.
The oven is not
clean after a self-
cleaning cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
Problem
Possible cause
Solution
There is steam
or smoke coming
from under the
control panel.
This is normal.
The oven vent is located there.
More steam is visible when
you are baking or roasting
multiple items at the same
time.
A burning or oily
odor coming from
the vent.
This is normal for a new
oven and will disappear
within
1
/
2
hour of the first
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
Strong odor.
This is temporary.
The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.
The oven racks are
difficult to slide.
This is normal.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
NX58R9311SS_AA_DG68-00905B-00_EN+MES+CFR.indb 39
2019-05-30 6:11:15
Summary of Contents for NX58R9311SS/AA
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