Troubleshooting 133
Hoc) network connection. Even if you cannot find some access points, the
computer-to-computer (Ad Hoc) network is operating properly. Click Refresh to
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Q8 Running Help file while running Profile Wizard in the wireless LAN
program (PROSet) makes the PROSet window white.
A
It will be displayed properly when you finish the profile wizard. It dose not affect
the program operation.
Q9
The network does not operate properly when both the wireless and the wired
network connections are simultaneously configured with the same IP
address.
A
You cannot use the wireless and the wired network connections using the same
IP address simultaneously. To use either the wireless or the wired network in turn
with the same IP address, you have to Disable whichever network device will not
be using in the network connection of the Control Panel.
Q10 The wireless LAN does not work properly when there is a device operating
on an adjacent frequency in the vicinity of the product.
A1
Channel interference may occur when a wireless video transceiver or a
microwave oven is being used.If you experience channel interference from other
equipment, it is recommended changing the channel to connect to the AP. For
more information about AP settings, refer to the User Manual supplied by the AP
manufacturer.
A2
Since IEEE802.11g equipment operates in hybrid mode when there is active
IEEE802.11b equipment, the data rate may be degraded.
Q11 An established wireless LAN connection is disconnected after 2~3 minutes,
and the connection is not recovered.
A1
This may be caused by channel interference. Change the channel of the AP, and
reconnect.
A2
This may be caused by selecting the ’Use IEEE 802.1x network authentication’
option when IEEE 802.1x authentication is not available.
Check the properties of the AP in the wireless network settings. If the ’Use IEEE
802.1x authentication in this network’ option is selected, deselect the option on
the Authentication tab.
For more detailed information about authentication server, ask your network
administrator.
