4. Troubleshooting
► Error Code
M1–1610 / M1–1613
► Error message
Paper jam in MP Tray.
► Symptom
Paper jam has occurred in MP tray.
► Troubleshooting method
1) Open the side cover. Remove the jammed paper from the MP tray.
2) If this jam error occurs frequently, check the followings.
a) Check if the MP tray paper stopper is moved out of position. If yes, carefully push the MP tray paper stopper
back into the detent as shown below.
b) Check if MP pick up/ forward/ separation rollers are assembled correctly.
c) If the MP pick up/ forward/ separation rollers are worn out or contaminated, replace the defective roller.
3) If the problem persists, check if the MP solenoid operates correctly.
a) Enter SVC mode. Execute MP solenoid test.
b) If the MP solenoid operation is abnormal, check the harness connection of MP unit.
c) If the harness has no defects, replace the MP solenoid(
JC33–00029B
).
4) If the problem persists, check the Regi/MPdrive unit.
a) Enter SVC mode. Execute Regi./MP motor test.
b) Remove the rear cover.
c) Check if the motor harness is connected correctly.
d) If the problem occurs, replace the Regi/MP Drive Unit(
JC93–00443A
).
(Refer to 3.3.17. Regi_MP Drive unit)
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