English - 22
Problem
Cause
Action
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and
then open the door.
The oven does
not heat.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
Heating is weak
or slow.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
The warm
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
Problem
Cause
Action
The thaw
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The interior light
is dim or does
not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the "Cancel" button.
The interior light is
covered by foreign
matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this
beeping sound means
it's time to turn over the
food during thawing.
After turning over the
food, press the Start
button again to restart
operation.
The oven is not
level.
The oven is installed on
an uneven surface.
Make sure the oven is
installed on flat, stable
surface.
There are sparks
during cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal
containers.
When power
is connected,
the oven
immediately
starts to work.
The door is not properly
closed.
Close the door and
check again.
MW76V-WW_XEE_DE68-03927H-00_EN.indd 22
8/13/2015 11:34:33 AM