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Troubleshooting Wireless Internet Connectivity Issues
Wireless network connection failed,
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Selected wireless router not found. Go to
Network Settings
and select the correct router.
Unable to connect to a wireless router
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Check the following:
11
Check if the router is turned on. If it is, turn it off and on again.
21
Enter the correct security key if required.
IP auto setting failed
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Do the following or configure the
IP Settings
manually.
11
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back
in.
21
Enter the correct security key if required.
31
If this does not work, contact your Internet Service Provider for more information.
Unable to connect to the network
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Do the following:
11
Check all
IP Settings
.
21
Enter the correct security key if required.
31
If this does not work, contact your Internet Service Provider for more information.
Connected to a local network, but not to the Internet
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11
Make sure that the Internet LAN cable is connected to the router's external LAN port.
21
Check the DNS values in the
IP Settings
.
31
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
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If the problem persists, contact your Internet Service Provider.