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© SAMSUNG Electronics Co., Ltd.
page 13 of 162
CHAPTER 3.
IP Phones (SMT-I series)
37
CHAPTER 4.
System Features
44
CHAPTER 5.
User Features
65
CHAPTER 6.
Application Features
77
6.1
Application Sever Service Group ...........................................................................................77
6.2
Automatic Call Distribution (ACD)..........................................................................................78
6.3
Conference ...............................................................................................................................80
6.3.1
Conference Features .................................................................................................................. 80
6.3.2
Conference Control .................................................................................................................... 81
6.4
VoiceMail/Auto Attendant (VM/AA) .........................................................................................82
6.4.1
Voice Mail .................................................................................................................................... 82
6.4.2
Auto Attendant ............................................................................................................................ 86
6.4.3
Access Manager ......................................................................................................................... 87
6.4.4
E-mail Server Interface ............................................................................................................... 89
6.5
Call Recording .........................................................................................................................90
6.5.1
Recording Specifications ............................................................................................................ 90
6.6
External Applications ..............................................................................................................91
6.6.1
Samsung Communicator ........................................................................................................... 91
6.6.2
ACD Agent .................................................................................................................................. 92
6.6.3
Third Party Applications .............................................................................................................. 93
6.7
Solution Partner Applications .................................................................................................94
CHAPTER 7.
Network Feature
95
7.1
Network Feature .......................................................................................................................95
CHAPTER 8.
SBC Function
96
8.1
SBC Function ...........................................................................................................................96
CHAPTER 9.
System Operation
97
9.1
Access Control Management ..................................................................................................97
9.2
Process Management ..............................................................................................................97
9.3
Operation Management ...........................................................................................................99
9.3.1
System Configuration ................................................................................................................. 99
