TELEPHONE QUICK TIPS
HOW TO TRANSFER CALLS
1.
Do NOT press the HOLD button.
2.
Simply press the button with the staff member’s name. This automatically puts
the caller on hold and put you in direct contact with the called party. If they
want the call, simply hang up.
NOTE:
If the extension that you want to transfer the call to does NOT have a
button programmed for it, use the following instructions:
1.
Do NOT press the HOLD button.
2.
Press the TRANSFER button.
3.
Then enter the THREE or FOUR digit extension number.
4.
Hang up.
HOW TO YANK OR PULL BACK CALLS
If the person you transferred the
call to does NOT want to accept it, use the
following instructions.
1
.
If they do NOT want to take the call, simply press the button with the staff
member’s name. This will automatically take the caller off hold and return the call
directly to you.
HOW TO TRANSFER A CALL TO VOICEMAIL
1.
Do NOT press the HOLD button
2.
Press the VM-XFER button (Voicemail Transfer)
3.
Simply press the button of the staff member whose voice mailbox you want to
direct the caller to or enter their THREE or FOUR digit extension number and
simply hang up.
NOTE:
If the extension that you want to transfer the call to does NOT have a
button programmed for it, use the following instructions:
1.
Do NOT press the HOLD button.
2.
Press the TRANSFER button.
3.
Then enter the THREE or FOUR digit extension number.
4.
Hang up.
CUSTOMIZING YOUR TELEPHONE
SELECT A RING TONE
Each keyset user can select any one of eight ring frequencies:
While on-hook, press
TRANSFER
and then dial
111.
Dial
1 – 8
or press the up ( ) or down ( ) arrow buttons to hear each tone.
When you hear the tone that you prefer, press
TRANSFER
to save it.
LAST NUMBER REDIAL
To redial the last telephone number that you dialed, simply dial
19.
PROGRAMMING PERSONAL SPEED DIAL NUMBERS
You can program frequently dialed telephone numbers in a personal speed dial list.
A station may be assigned up to fifty numbers,
00
–
49.
See your system
administrator to determine the amount assigned to your station.
While on-hook, press
TRANSFER
and then dial
105.
Dial the line access code
(9).
Dial the telephone number to be stored (18 digits maximum). If programming
an out of area number, be sure to include 1 and the area code.
Press
TRANSFER
to store the number.
NOTE:
Use the
HOLD
key to clear a speed dial number if a mistake is made or if you
simply wish to erase the entry.
SPEED DIALING
You can dial a preprogrammed telephone number stored in the system-wide speed
dial list of numbers
or from your personal list of numbers
With the handset on-hook, dial
16.
Dial the desired speed dial number.
The telephone number will be automatically dialed for you.
00
–
49:
500
–
999
