ENG - 26
ENG - 27
10 troUbLeSHootInG
Before seeking assistance, check the following.
Cannot connect to the tV.
If connected via a wired network
;
Check if the cable is connected correctly.
(Check the port name to make sure that
the cable is connected to the correct port.)
(See the corresponding page regarding
each connection method.)
;
Press the
(Source)
button on the right
side of the Soundbar or on the remote
control to check if the mode is correct.
If connected via a wireless network
;
Connected via bluetooth
1.
Switch the Soundbar to “
bt PaIrInG
”
mode, and then use the TV to search
again. (See page 9 for details.)
;
Connected via Wi-fi
1.
Check if the TV is a compatible model.
•
Only
Samsung smart tVs
released
after 2014 are supported.
2.
Check if the TV is connected to Wi-Fi.
•
If the TV is not connected to Wi-Fi, use
the network menu on the TV to
establish a connection. (See the TV
user manual.)
3.
Check if the Soundbar is connected to
Wi-Fi.
•
When connected, the Soundbar is
found in the list of speakers when
Samsung Multiroom
app is run on the
mobile device (e.g. smartphone or
tablet). (See page 17 for details.)
4.
Check for a DFS channel.
•
If your wireless router (Wi-Fi) is using a
DFS channel, you cannot establish a
Wi-Fi connection between the TV and
Soundbar. Contact your Internet
service provider for details.
11 LICenCe
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, Pro Logic, and
the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS Digital
Surround are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. © DTS, Inc. All Rights
Reserved.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
12 oPen SoUrCe
LICenCe notICe
For further information on Open Sources used in
this product, please visit the website:
http://opensource.samsung.com
