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Appendix
Symptom
Check/Remedy
No HDMI output.
• Check the connection between the TV and the HDMI jack of the product.
• Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
screen.
• If random noise appears on the screen, it means that TV does not support HDCP
(High-bandwidth Digital Content Protection).
DLNA function
I can see folders shared
through DLNA, but I
cannot see the files.
• DLNA shows only files corresponding to the Photo, Music, and Movie files. Files
that do not correspond to these categories may not be displayed.
Video is played
intermittently.
• Check if the network is stable.
•
Check if the network cable is properly connected and if the network is not
overloaded.
The DLNA connection
between the TV and PC is
unstable.
•
IP addresses under the same subnetwork should be unique, otherwise IP collision
can results in such a phenomenon.
•
Check if you have a firewall enabled.
If so, disable the firewall function.
BD-LIVE
I cannot connect to the
BD-LIVE server.
• Test whether the network connection is active by using the Network Status
function.
•
Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 29)
• See if the BD-LIVE Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
When using the BD-LIVE
service, an error occurs.
• The USB memory device must have at least 1GB of free space to accommodate the
BD-LIVE service.
You can check the available size in BD Data Management. (See page 29)
| NOTES |
When the factory default settings are restored, all stored user BD data is deleted.
HT-H4500R-XM-1211.indd 34
HT-H4500R-XM-1211.indd 34
2014/1/23 10:08:07
2014/1/23 10:08:07
