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144
Connecting to a computer
Symptom
Explanation/Solution
The computer does not recognise
your camcorder.
Disconnect the USB cable from the computer and camcorder,
restart the computer, then connect it again correctly.
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Cannot play a video file properly on
a PC.
A video codec is needed to play the file recorded on your
camcorder. Install the software provided with your camcorder.
page 130
Make sure you insert the connector in the correct direction, and
connect the USB cable to the USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart
the computer. Connect it again properly.
To play back an HD video file, a computer with better specification
is required.
Check a computer with recommended specification.
page 126
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Intelli-studio does not function
properly.
Exit the Intelli-studio application, and restart the Windows
computer.
•
Intelli-studio is not performed.
Set PC Software to On in the Settings menu or install Intelli-studio
in the computer.
pages 93, 130
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The image or sound on your
camcorder is not played on your
computer properly.
Video playback or sound may stop temporarily depending on your
computer. The video or sound copied to your computer is not
affected.
If your camcorder is connected to a computer that does not
support Hi-speed USB (USB2.0), the image or sound may not be
played correctly. The image and sound copied to your computer
are not affected.
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The playback screen is paused or
distorted.
Check the system requirements to play a video.
Exit other all applications running on the current computer.
If a recorded video is played on your camcorder connected to a
computer, the image may not play smoothly, depending on the
transfer speed. Please copy the file to your PC, and then play it
back.
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troubleshooting