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Getting started

Devices and software are constantly evolving — the illustrations you see here are for reference only.

Summary of Contents for Galaxy XCover FieldPro

Page 1: ...User manual ...

Page 2: ... dust resistance 1 Getting started 2 Front view 3 Back view 4 Assemble your device 5 Install cards and the battery 6 Charge the battery 9 Start using your device 10 Use the Setup Wizard 10 Transfer data from an old device 10 Lock or unlock your device 11 Accounts 12 i ATT_G889A_EN_UM_TN_SI1_101819_FINAL ...

Page 3: ...ble security 26 Multi window 29 Enter text 31 Emergency mode 34 Apps 36 Using apps 37 Uninstall or disable apps 37 Search for apps 37 Sort apps 37 Create and use folders 38 App settings 38 Samsung apps 40 Galaxy Essentials 40 Galaxy Store 40 Secure Folder 40 Table of contents ii ...

Page 4: ...Samsung Notes 41 Calculator 43 Calendar 44 Camera 46 Clock 51 Contacts 56 Email 61 Gallery 64 Internet 69 Messages 72 My Files 74 Phone 76 Google apps 84 Chrome 84 Drive 84 Duo 84 Gmail 84 Google 84 Table of contents iii ...

Page 5: ... Music 85 Play Store 86 YouTube 86 Carrier apps 87 Device Help 87 Setup Transfer 87 Visual Voicemail 87 Additional apps 88 FirstNet PTT Blue 88 Settings 89 Access Settings 90 Search for Settings 90 Connections 90 Wi Fi 90 Bluetooth 93 Table of contents iv ...

Page 6: ... Mobile networks 99 Location 100 Nearby device scanning 101 Connect to a printer 101 MirrorLink 101 Virtual Private Networks 102 Ethernet 103 Sounds and vibration 103 Sound mode 103 Vibrations 104 Volume 104 Ringtone 105 Notification sounds 105 System sounds 105 Table of contents v ...

Page 7: ...anage notifications 107 Smart alert 107 Display 107 Screen brightness 107 Blue light filter 108 Font and screen zoom 108 Screen mode 108 Full screen apps 108 Icon frames 109 LED indicator 109 Screen timeout 109 Block accidental touches 109 Screen saver 110 Smart stay 110 Table of contents vi ...

Page 8: ...mory card 112 Memory 113 Language and input 113 Date and time 116 Report diagnostic information 116 Troubleshooting 116 Lock screen and security 119 Screen lock types 119 Google Play Protect 121 Find My Mobile 121 Security update 121 Install unknown apps 122 Samsung Pass 122 Secure Folder 122 Table of contents vii ...

Page 9: ... 124 View passwords 124 Security update service 124 Device administration 124 Credential storage 125 Advanced security settings 125 Accounts 126 Samsung Cloud 126 Add an account 126 Account settings 126 Remove an account 127 Backup and restore 127 Google settings 128 Accessibility 128 Vision 128 Table of contents viii ...

Page 10: ...settings 133 Help 133 Dual Messenger 133 About phone 133 Learn more 134 Videos 134 Smart Simulator 134 Tips 134 Samsung Care 134 Talk to an agent 134 Legal information 135 Notice from AT T 136 Samsung Knox 136 Maintaining water and dust resistance 137 Military Specification 137 Table of contents ix ...

Page 11: ...Restricting children s access to your mobile device 138 Table of contents x ...

Page 12: ...ro lenses with an ultrawide lens that provides a full field of vision just like the human eye See Camera on page 46 Security Use your face or fingerprint to unlock your device See Flexible security on page 26 Expandable storage Expand storage with a supported microSD card See Memory card on page 112 Water and dust resistance This device is rated IP68 using the Ingress Protection rating system See ...

Page 13: ...Getting started Front view Back view Assemble your device Start using your device 2 ...

Page 14: ...t camera Power key Volume keys Push to Talk key USB charger Accessory port Speaker Push to Talk key Getting started 3 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 15: ...Back view Flash Microphone Rear camera Headset jack Microphone Fingerprint scanner Getting started 4 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 16: ...our device charge it fully NOTE Use only charging devices and batteries if applicable that are approved by Samsung Samsung charging devices and batteries are designed for your device to maximize battery life Using other charging devices and batteries may void your warranty and may cause damage Getting started 5 Devices and software are constantly evolving the illustrations you see here are for ref...

Page 17: ...intained free of dust and water and the tray is securely inserted prior to any exposure to liquids For more information see Maintaining water and dust resistance on page 137 Install cards and the battery The SIM card optional microSD card and battery are installed in the back of the device 1 Turn the screw to the Unlocked icon and then lift the cover up and away from the device 6 Getting started ...

Page 18: ...2 Carefully remove the battery 3 Carefully slide the SIM card into the SIM card slot Make sure that the card s gold contacts face down into the device 7 Getting started ...

Page 19: ...4 Slide the microSD card into the slot with the gold contacts facing down 5 Insert the battery into the opening on the back of the device making sure the connectors align 8 Getting started ...

Page 20: ...tery A charger charging head and USB Type C cable is included with the device for charging the battery from a power outlet TIP While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the device s normal range of operation Disconnect the charger from the device and wait for the device to cool down For mor...

Page 21: ...gh the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device s features and more Transfer data from an old device Use Smart Switch to transfer contacts photos music videos messages notes calendars and more from your old device Smart Switch can transfer your data via USB cable Wi F...

Page 22: ...tically when the screen times out For more information about screen locks see Lock screen and security on page 119 Power key Press to lock Press to turn on the screen and then swipe the screen to unlock it Getting started 11 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 23: ...ogle Account Factory Reset Protection FRP is activated FRP requires your Google Account information when resetting to factory settings For more information see Factory reset protection on page 118 Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps 1 From Settings tap Cloud and accounts Accounts 2 Tap Add account Samsung accou...

Page 24: ...our voicemail service when you access it for the first time You can access voicemail through the Phone app 1 From Phone tap Voicemail 2 Follow the tutorial to create a password record a greeting and record your name 13 Getting started ...

Page 25: ...r a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Getting started 14 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ... the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 15 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 27: ...hen move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 16 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 28: ...o zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Getting started 17 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ...te them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Getting started 18 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 30: ...ld an app icon and tap Remove from Home NOTE Removing an icon does not delete the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 38 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallpaper 1 From a Home ...

Page 31: ...een layout Set your device to have separate Home and Apps screens or only a Home screen where all apps are located Home screen grid Choose a layout to determine how icons are arranged on the Home screen Apps screen grid Choose a layout to determine how icons are arranged on the Apps screen Apps button Add a button to the Home screen for easy access to the Apps screen App icon badges Enable to show...

Page 32: ...s to hide from the Home and App screens Return to this screen to restore hidden apps Hidden apps are still installed and can appear as results in Finder searches About Home screen View version information 21 Getting started ...

Page 33: ... and a simpler layout Apps list 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Done to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Done to exit Easy mode Getting started 22 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 34: ... calls Call in progress Call on hold New message Voicemail New email Download Upload Wi Fi available App update Configure display options for the Status bar From Quick settings tap Settings Display Status bar for the following options Show recent notifications only Display only the three most recent notification icons on the Status bar Show battery percentage Display the battery charge percentage ...

Page 35: ...otifications settings and more simply open the Notification panel Device settings View all Quick settings Notification cards Getting started 24 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 36: ...ures You can also open or close the Notification panel by swiping up or down on the fingerprint sensor 1 From Settings tap Advanced features Finger sensor gestures 2 Tap to enable the feature Quick settings The Notification panel also provides quick access to device functions using Quick settings 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a quick sett...

Page 37: ... face to unlock your device you must set a pattern PIN or password Face recognition is less secure than Pattern PIN or Password Your device could be unlocked by someone or something that looks like your image Some conditions may affect face recognition including wearing glasses hats beards or heavy make up When registering your face ensure that you are in a well lit area and the camera lens is cle...

Page 38: ... set a pattern PIN or password 1 From Settings tap Biometrics and security Fingerprint scanner 2 Follow the prompts to register your fingerprint Fingerprint management Add delete and rename fingerprints From Settings tap Biometrics and security Fingerprint scanner for the following options The list of registered fingerprints is at the top of this list You can touch and hold a fingerprint to remove...

Page 39: ...ces Configure your preferences for biometric security options From Settings tap Biometrics and security Screen transition effect to show a transition effect when you use biometrics to unlock your device 28 Getting started ...

Page 40: ... title bar to launch an app in split screen view Recently opened apps are displayed in the lower window Apps that support Multi window have the Multi window icon in their title bar If there are no recently opened apps that support Multi window or if you want to launch a different app tap App list 3 Tap an app in the lower window to add it to the split screen view Getting started 29 Devices and sof...

Page 41: ...ow and then tap On Off to enable each of the following options Split screen view action Configure the Recent apps key to switch between full screen view and split screen view Pop up view action Swipe down diagonally from either the right or left top corner of the screen to put the app into pop up view 30 Getting started ...

Page 42: ...ap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options Getting started 31 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 43: ...s for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between letters Keyboard layout and feed...

Page 44: ... text by speaking Return to keyboard Open settings 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Getting started 33 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 45: ... application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read and accept the terms and conditions 3 Tap Turn on Emergency mode features While in Emergency mode only the following...

Page 46: ...n to standard mode Remove Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off the device returns to standard mode 1 Press and hold the Power key 2 Tap E...

Page 47: ...Apps Using apps Samsung apps Google apps Carrier apps Additional apps 36 ...

Page 48: ...or apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Search phone and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically or in your ow...

Page 49: ... can copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted App settings Manage your downloaded and preloaded apps Options vary by app 1 From Settings tap Apps 2 Tap Menu to set which apps to vie...

Page 50: ...n about the app The following options may be displayed Uninstall Disable Uninstall or disable the app Some preloaded apps can only be disabled not uninstalled Force stop Stop an app that is not working correctly Mobile data View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notificatio...

Page 51: ...ung account is required to download from Galaxy Store From Apps tap Galaxy Store Secure Folder Secure folder is a private encrypted space on the device that can store your private data files and apps 1 From Apps tap Samsung folder Secure Folder 2 Follow the prompts to create a secure lock for your folder Samsung Members Get more and do more from your Galaxy device Enjoy DIY support tools and exclu...

Page 52: ... your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung Notes Create Set text options Add an attachment Access tools Assign a category Apps 41 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 53: ...s tap More options for the following options Edit Select notes to share delete or move Sort Change the way notes are organized Grid view Switch between Grid or List views Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Trash View deleted notes Categories View notes by category Settings View settings for the Samsung Notes...

Page 54: ...ientific math functions as well as a unit converter From Apps tap Calculator History View past calculations Unit converter Convert between measurements Apps 43 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 55: ...nts to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Go to today s date Create new event Change to other calendar views Apps 44 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 56: ...on and follow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add event to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted 45 Apps ...

Page 57: ... the Camera app From Apps tap Camera TIP If Quick launch is enabled quickly press the Home key twice Shooting modes Settings Gallery Switch cameras Capture Apps 46 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 58: ...ord videos Record high quality videos using your device 1 From Camera tap Capture to begin recording a video To take a picture while recording tap Capture To temporarily stop recording tap Pause To continue recording tap Resume 2 Tap Stop when you are finished recording Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes From...

Page 59: ...ted depending on the scene being recorded and the movement of the device Slow motion Record videos at a high frame rate for viewing in slow motion Sports Take clearer pictures of fast moving subjects Camera settings Use the icons on the main camera screen and the settings menu to configure your camera s settings From Apps tap Camera Settings Rear camera Picture size Select a resolution Selecting a...

Page 60: ... device to produce a brighter and richer picture Save pictures as previewed Save self portraits or self recordings as viewed on the camera screen not as flipped images Show palm Hold your hand out with your palm facing the camera to have your picture taken in a few seconds Face shape correction Reduce the effects of camera lens distortion on faces Common Edit camera modes Enable disable and rearra...

Page 61: ... button Add an extra camera button that you can move anywhere on the screen in Auto and Selfie modes Hold Camera button to Choose an action for when the Camera button is touched and held Press Volume key to Use the Volume key to take pictures record video zoom or control system volume Shutter sound Play a tone when taking a picture Reset settings Reset the camera settings About Camera View app and...

Page 62: ...or keeping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn alarm on or off Create new alarm Apps 51 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 63: ...r a name for the alarm Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Read time aloud Read the time aloud when the alarm rings 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you crea...

Page 64: ... to your list of cities Search Find a particular city Globe Drag to spin and see times around the world 1 From Clock tap World clock 2 Tap Add city Search and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and tap Delete Apps 53 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 65: ...listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Weather settings 3 Tap to enable 4 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 Tap Start to begin t...

Page 66: ... to set the Timer 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel To save a preset timer tap Add preset timer Timer options You can customize the Timer options From Clock tap Timer More options Set timer sound and choose the timer sound or create your own 55 Apps ...

Page 67: ...unts added to your device Accounts may also support email calendars and other features From Apps tap Contacts Create contact Add profile picture Add delete and expand fields Apps 56 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 68: ... or Message Direct share Share content directly with your contacts from within any app Once enabled your frequent contacts are displayed in the Share window From Settings tap Advanced features Direct share and tap to enable the feature Favorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Details 3 Tap Add to Favorites to mark ...

Page 69: ...sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Remove To add a contact tap Edit Add member and then tap the contacts you want to add When finished tap D...

Page 70: ...ccount and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Groups and then tap a group 2 Tap More options Delete To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import contacts Import contact...

Page 71: ...ntacts tap the contact to select it 2 Tap Details More options Link contacts 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap Details More options Manage linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact ...

Page 72: ...l accounts in one app To add an email account see Add an email account on page 12 From Apps tap Email Send message Add attachment Apps 61 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 73: ...om your Contacts tap the contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox Organize and searc...

Page 74: ...upport calendars contacts and other features Email settings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Remove email accounts Should you need to remove an email account from your device you can do so through the Settings menu 1 From Email tap S...

Page 75: ...iew edit and manage pictures and videos From Apps tap Gallery Customize collections of pictures and videos Share pictures and videos View pictures and videos Sort images into custom albums Apps 64 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 76: ... Show date and location tags See date and location tags when viewing your pictures Print Send the picture to a connected printer Open in Photo Editor Pro Edit the picture in Photo Editor Pro Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures and tap a picture to edit The following options are available l Transform Rotate flip crop or make other change...

Page 77: ...lpaper Set the video as wallpaper on the Lock screen Show date and location tags See date and location tags when viewing your videos 3 Tap Play video to play the video Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors 1 From Settings tap Advanced features Video enhancer 2 Tap to enable this feature Edit video Edit videos stored on your device 1 From Ga...

Page 78: ...r device 1 From Gallery tap More options Edit 2 Tap pictures and videos to select them or tap the All checkbox at the top of the screen to select all pictures and videos 3 Tap Delete and confirm when prompted Take a screenshot When you capture an image of your screen your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume dow...

Page 79: ...enshot Capture an image of the screen by swiping the edge of your hand across it from side to side keeping in contact with the screen 1 From Settings tap Advanced features Palm swipe to capture 2 Tap to enable this feature 68 Apps ...

Page 80: ... Secret Mode Biometric Web Login and Contents Blocker From Apps tap Internet Access Bookmarks Reload webpage Add to Bookmarks Navigate Access Tabs TIP Visit samsung com us support owners app samsung internet for more information Apps 69 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 81: ...ternet tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history Share pages Web p...

Page 82: ...the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings 71 Apps ...

Page 83: ... Apps tap Messages Compose Add attachment Send message Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field and then tap Search on the keyboard Apps 72 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 84: ...ons for emergency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to Add and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach picture...

Page 85: ...ored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Apps 74 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 86: ...d Cloud View files saved on your cloud accounts Cloud drives vary depending on the services you sign in to My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Clear recent file history Remove the list of recently accessed files This option is only available after a file ha...

Page 87: ...s Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Access voicemail Make a video call Make a call Apps 76 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 88: ...call or send messages 2 Tap to enable this feature Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Direct calls Call ...

Page 89: ...ing call screen drag Decline to the left to reject the call and send it to your voicemail TIP On the incoming pop up screen tap Decline to reject the call and send it to your voicemail Decline with a message You can choose to decline an incoming call with a text message response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Sen...

Page 90: ... down to display the Notification panel and then tap End call Manage calls Your calls are recorded in a call log You can set up speed dials block numbers and use voicemail Call log The numbers of the calls you have dialed received or missed are stored in the Call log From Phone tap Recents A list of recent calls is displayed If the caller is in your Contacts list the caller s name is displayed Sav...

Page 91: ...ted You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their default number 1 From Phone tap Keypad More options Speed dial numbers The Speed dial numbers screen displays the reserved speed dial numbers 2 Tap an unassigned number Tap Menu to select a different Speed dial numbe...

Page 92: ...1 From Phone tap Voicemail 2 Follow the voice prompts from the voicemail center Emergency calls You can dial the emergency telephone number in your region regardless of the phone s service status If your phone is not activated you can only make an emergency call 1 From Phone enter the emergency telephone number 911 in North America and tap Call 2 Complete your call During this type of call you hav...

Page 93: ...new number and tap Call When the call is answered Tap Swap to switch between the two calls Tap Merge to hear both callers at once multi conferencing Video calls To make Video calls Tap Phone enter a number and then tap Video call NOTE Not all devices support video calling The receiver has the option to accept the video call or answer the call as a regular voice call Wi Fi calling Make calls over W...

Page 94: ... icon appears on all incoming RTT calls 1 From Phone tap More options Settings 2 Tap Real time text for the following options Always visible Show the RTT call button on the keypad and during calls Use external TTY keyboard Hide the RTT keyboard when an external TTY keyboard is connected TTY mode Choose the preferred TTY mode for the keyboard in use NOTE To use RTT you must be connected to a 4G LTE...

Page 95: ...es saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive customized cont...

Page 96: ...ocation on page 100 Visit support google com maps to learn more Photos Store and back up your photos and videos automatically to your Google Account with Google Photos Visit support google com photos to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music a...

Page 97: ... and TV shows music books magazines and games in the Google Play store Visit support google com play to learn more YouTube Watch and upload YouTube videos right from your device Visit support google com youtube to learn more 86 Apps ...

Page 98: ...ion Device Help Access online information to help with your device questions Setup Transfer Transfer your contacts call logs messages and media when switching phones Visual Voicemail View and play voicemail messages easily save important numbers to your Favorites list and respond by calling or texting 87 Apps ...

Page 99: ... your device FirstNet PTT Blue Push to Talk allows first responders or law enforcement communicate with each other efficiently It offers both one to one and group communications using voice and text Even if the network is not available you can communicate device to device 88 Apps ...

Page 100: ...Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 89 ...

Page 101: ...ices Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by entering the in...

Page 102: ...tap Connections Wi Fi and then tap to turn on Wi Fi 2 Tap Advanced Switch to mobile data When enabled your device will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Wi Fi power saving mode Enable Wi Fi traffic analysis to reduce battery usage Auto conne...

Page 103: ...AC address required when connecting to some secured networks not configurable IP address View your device s IP address not configurable Wi Fi Direct Wi Fi Direct uses Wi Fi to share data between devices 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi 2 Tap Wi Fi Direct 3 Tap a device and then follow the prompts to connect TIP When sharing a file tap Wi Fi Direct to use this fea...

Page 104: ...le tap Bluetooth to use this feature Rename a paired device You can rename a paired device to make it easier to recognize 1 From Settings tap Connections Bluetooth and then tap to turn on Bluetooth 2 Tap Settings next to the device name and then tap Rename 3 Enter a new name and tap Rename Unpair from a Bluetooth device When you unpair from a Bluetooth device the two devices no longer recognize ea...

Page 105: ...through a connected Bluetooth device Bluetooth control history View apps that have used Bluetooth recently Data usage Check your current mobile and Wi Fi data usage You can also customize warnings and limits From Settings tap Connections Data usage Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background 1 From S...

Page 106: ...n with your carrier s billing date TIP Use these features to keep an eye on your estimated data usage Monitor Wi Fi data You can restrict Wi Fi data access by customizing usage limits and networks From Settings tap Connections Data usage The following options are available Wi Fi data usage View data usage over Wi Fi connections over a period of time You can view total usage as well as usage by app...

Page 107: ...tween NFC enabled devices 1 From Settings tap Connections NFC and payment and then tap to turn on NFC 2 Tap Android Beam and then tap to turn on this feature TIP When sharing a file tap Android Beam to use this feature Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader 1 From Settings tap Connections NFC and payment and then tap to turn o...

Page 108: ...ssword to make it easier to remember 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the password enter a new password and then tap Save Allowed devices list Create a custom list of devices that are allowed to connect to your Mobile hotspot 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Allowed devices and then tap A...

Page 109: ...ower saving mode Reduce battery usage by analyzing hotspot traffic Show advanced options Configure additional Mobile hotspot settings Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Timeout settings and then select an interval TIP This feature...

Page 110: ...tap Connections Mobile networks Mobile data Enable mobile data usage International data roaming Change voice text and data roaming settings for international roaming Disable 2G Do not use 2G mobile data networks AT T mobile network diagnostics Collect diagnostic and usage data for troubleshooting Access Point Names Choose or add APNs which have the network settings your device needs to connect to ...

Page 111: ...ff Bluetooth scanning Allow apps to scan for and connect to nearby devices automatically through Bluetooth even when Bluetooth is turned off TIP Some apps require location services be turned on for full functionality Recent location requests View a list of apps that have requested your location 1 From Settings tap Connections Location 2 Tap to turn on Location services 3 Tap an entry under Recent ...

Page 112: ...rom Settings tap Connections More connection settings Printing 2 Tap Add service and follow the prompts to add a print service 3 Tap the print service and then tap More options Add printer TIP Make sure the app you want to print from supports printing MirrorLink If your car is compatible with MirrorLink you can mirror your device s display on your car s entertainment and information screen using a...

Page 113: ...TIP A secured screen lock is required to set up a VPN Manage a VPN Use the VPN settings menu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN 2 Tap Settings next to a VPN 3 Edit the VPN and tap Save or tap Delete to remove the VPN Connect to a VPN Once you have set up a VPN connecting to and disconnecting from a VPN is easy 1 From Settings tap Connect...

Page 114: ... can change the sound mode on your device without using the volume keys From Settings tap Sounds and vibration Sound mode and then choose a mode Sound Use the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the ...

Page 115: ...ag the sliders TIP You can also use the Volume key to adjust the volume Slide the volume controls to customize all volume options Use Volume keys for media Set the default of the Volume key to control the media volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s volume while using headp...

Page 116: ...g the App settings menu System sounds Customize your device s sounds and vibrations for actions like tapping the screen and charging the device From Settings tap Sounds and vibration for the following options Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play a sound when you unlock the screen Charging sound Play a sound when a charger is connected ...

Page 117: ...ce the sound resolution of music and videos for a clearer listening experience These features are only available with a headset connected From Settings tap Sounds and vibration Sound quality and effects and tap an option to turn it on UHQ upscaler Sharpens audio resolution for crisp sound Tube Amp Pro Simulates the soft timbre of a tube amplifier Concert hall Simulates the reverb of a concert hall...

Page 118: ...to notify you about missed calls and messages by vibrating when you pick it up From Settings tap Advanced features Smart alert and tap to enable Display You can configure the screen brightness timeout delay font size and many other display settings Screen brightness Adjust the screen brightness according to lighting conditions or personal preference 1 From Settings tap Display 2 Customize options ...

Page 119: ... and the font size and style l From Settings tap Display Font and screen zoom for the following options l Drag the Screen zoom slider to adjust the zoom level l Drag the Font size slider to adjust the size of text l Tap a font style to select it or tap Download fonts to find new fonts from the Galaxy App Store Screen mode Your device has several screen mode options which adjust the screen quality ...

Page 120: ...the LED indicator to illuminate when charging voice recording or receiving notifications From Settings tap Display LED indicator to enable the feature Screen timeout You can set the screen to turn off after a set amount of time From Settings tap Display Screen timeout and tap a time limit to set it Block accidental touches Prevent the screen from detecting touch input while the device is in a dark...

Page 121: ...ver TIP Tap Settings next to a feature for additional options Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it From Settings tap Advanced features Smart stay and tap to enable the feature One handed mode You can change the screen layout to accommodate operating your device with one hand 1 From Settings tap Advanced features One...

Page 122: ...t use excessive battery power and clearing unneeded items from memory Deleting unnecessary files and closing apps running in the background Scanning for malware To use the quick optimization feature From Settings tap Device maintenance Optimize now Battery View how battery power is used for your various device activities From Settings tap Device maintenance Battery for options Battery usage View p...

Page 123: ...ce the card memory is displayed in the Storage setting For more information see Assemble your device on page 5 Mount a memory card When you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From Settings tap Device care Stor...

Page 124: ...s tap Device maintenance Memory The used and available memory are shown 2 To free up as much memory as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed Language and input Configure your device s language and input settings Change the device language You can add languages to your list and organize them according to preference If an app does not...

Page 125: ... typing to customize settings Manage on screen keyboards Enable or disable on screen keyboards 1 From Settings tap General management Language and input 2 Tap On screen keyboard Manage keyboards 3 Tap each keyboard to enable or disable Physical keyboards Customize options when you have a physical keyboard connected to your device sold separately 1 From Settings tap General management Language and ...

Page 126: ...options Preferred engine Choose either the Samsung or Google Text to speech engine Tap Settings for options Use system language Set the default speech language Speech rate Set the speed at which the text is spoken Pitch Set the pitch of the speech Play Tap to play a short demonstration of speech synthesis Reset Reset the speech rate and pitch Pointer speed Configure pointer speed for an optional m...

Page 127: ...r the current time Use 24 hour format Set the format for displaying time Report diagnostic information Send diagnostic information about your device to Samsung when you are having technical problems 1 From Settings tap General management Report diagnostic information 2 Read and accept the consent information to enable this feature Troubleshooting You can also check for software updates and if nece...

Page 128: ...settings You can reset Wi Fi mobile data and Bluetooth settings with Reset network settings 1 From Settings tap General management Reset Reset network settings 2 Tap Reset settings and confirm when prompted Auto restart Optimize your device by restarting it automatically at set times Any unsaved data will be lost when the device restarts 1 From Settings tap General management Reset Auto restart 2 ...

Page 129: ...t the correct credentials NOTE If you reset your Google Account password it can take 24 hours for the password reset to sync with all devices registered to the account Before resetting your device 1 Verify that the information you want to keep has transferred to your storage area 2 Log in to your Google Account and confirm your user name and password To reset your device 1 From Settings tap Genera...

Page 130: ...s from the device 1 From Settings tap Cloud and accounts Accounts Google Account 2 Tap Remove account Lock screen and security You can secure your device and protect your data by setting a screen lock Screen lock types You can choose from the following screen lock types that offer high medium or no security Swipe Pattern PIN Password and None NOTE Biometric locks are also available to protect acce...

Page 131: ...ecure lock settings Customize your secure lock settings A secure screen lock is required for this feature Clock and information You can configure features that appear on the Lock screen like the clock and other useful information From Settings tap Lock screen for the following options Clock style Set the type and color of the clock on the Lock screen Roaming clock Change to digital clocks showing ...

Page 132: ...eature you must turn it on and customize the options To access your device remotely visit findmymobile samsung com 1 From Settings tap Biometrics and security Find My Mobile 2 Tap Add account and follow the prompts The following options are available l Remote controls Turn on to access your device remotely l Google location service Turn on to enable Google location service to find your device l Se...

Page 133: ... biometric data Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device From Settings tap Biometrics and security Secure Folder and follow the prompts to secure content on your device TIP You must sign in to your Samsung account and use secured lock on your device to set up and use Secure Folder App permission monitor...

Page 134: ... card NOTE Performing a Factory data reset on your device prevents it from accessing an encrypted SD card Before initiating a Factory data reset make sure to decrypt the installed SD card first Decrypt SD card You can decrypt an optional memory card not included if it was encrypted by this device You may want to decrypt the memory card if you plan to use it with another device or before performing...

Page 135: ...rity Other security settings Make passwords visible to turn on the feature Security update service You can set your device to automatically check for security updates From Settings tap Biometrics and security Other security settings for the following options Security policy updates Check for security updates Send security reports Use Wi Fi to send security reports to Samsung for threat analysis De...

Page 136: ...from the device and reset the password Advanced security settings You can use these options to configure advanced security settings to better protect your device From Settings tap Biometrics and security Other security settings Trust agents Allow trusted devices to perform selected actions when connected This option is only displayed when a lock screen is turned on For more information see Lock sc...

Page 137: ...d manage items stored in the Samsung Cloud Add an account You can add and sync all your email social networking and picture and video sharing accounts 1 From Settings tap Cloud and accounts Accounts Add account 2 Tap one of the account types 3 Follow the prompts to enter your credentials and set up the account l Tap Auto sync data to enable automatic updates to your accounts Account settings Each ...

Page 138: ...re your backup data Google Account You can enable backup of your information to your Google Account From Settings tap Cloud and accounts Backup and restore for options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of setti...

Page 139: ...figure Accessibility features to assist with visual aspects of your device Contrast and color You can adjust the colors and contrast of text and other screen elements for easier viewing From Settings tap Accessibility Vision and tap an option High contrast fonts Adjust the color and outline of fonts to increase the contrast with the background High contrast keyboard Adjust the size of the Samsung ...

Page 140: ...creen zoom level and font size and style Magnifier window Magnify content shown on the screen Magnification Use exaggerated gestures such as triple tapping double pinching and dragging two fingers across the screen Large mouse touchpad pointer Use a large pointer for a connected mouse or touchpad accessories not included Privacy For added privacy you can set your screen to remain off at all times ...

Page 141: ...hen listening to audio in stereo Mono audio Switch audio from stereo to mono when using one earphone Visual cues You can watch closed captions when viewing multimedia From Settings tap Accessibility Hearing and tap an option Real time text Activate real time text RTT calling Sound detectors Receive alerts when the device detects a baby crying or a doorbell Flash notification Set the camera light o...

Page 142: ...hes Assistant menu Improve device accessibility for users with reduced dexterity Easy screen turn on Turn on the screen without having to press hardkeys Click after pointer stops Automatically click on an item after the pointer stops over it Screen interactions You can adjust your screen to be less sensitive to taps and touches From Settings tap Accessibility Dexterity and interaction and tap an o...

Page 143: ...ther Accessibility shortcut Quickly turn on accessibility features using the Volume keys Notification reminder Beep at set intervals to remind you of any unread notifications Answering and ending calls Select shortcuts for answering and ending calls Single tap mode Dismiss or snooze alarms calendar events and timer alerts and answer or reject incoming calls with a single tap Accessibility settings...

Page 144: ...ch app l To select which contacts have access to the secondary messenger app tap Select separate contacts for your second apps About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone and then view your phone number model number serial number and IMEI information 2 Tap additional items to view ...

Page 145: ...ng com us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter 134 ...

Page 146: ...Legal Phone HSGuide Spanish samsung com us Legal Phone HSGuide SP This information can also be found on the device in the About device or About phone or About tablet section for example Settings About phone or About device or About tablet Legal information Samsung legal Or search Legal If your device required Federal Communications Commission FCC approval you can view the FCC certification by open...

Page 147: ... do not apply to applications available outside of AT T Please review the terms and conditions and the associated privacy policy for each location based service to learn how location information will be used and protected Your device may be used to access the Internet and to download and or purchase goods applications and services from AT T or elsewhere from third parties AT T provides tools for y...

Page 148: ... uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it Do not expose the device to water at high pressure If the d...

Page 149: ... Ltd Other marks are the property of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories Some multimedia audio video files contain Digital Rights Management DRM technology to verify you have the right to use the files Preloaded apps on your device may not be compatible with DRM protected files Scr...

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