Samsung Galaxy S9 User Manual Download Page 260 | Manualshive

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Appendix

260

Samsung Cloud does not work

•

Ensure that you are connected to a network properly.

•

During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.

The device does not recognise my irises from the locked screen

•

Ensure that nothing obstructing the iris recognition camera and LED and try again.

•

If light conditions are very different from when you registered your irises, the device may
not recognise your irises. Move to another location and try again.

•

Ensure that the device is not moving or tilted too much.

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Summary of Contents for Galaxy S9

Page 1: ...www samsung com hk User Manual English HK 04 2018 Rev 1 1 SM G9650 DS ...

Page 2: ...creen 46 Notification panel 48 Entering text Apps and features 51 Installing or uninstalling apps 53 Bixby 79 Phone 83 Contacts 87 Messages 90 Internet 92 Email 93 Camera 123 Gallery 129 Always On Display 131 Edge screen 138 Multi window 144 Samsung Pay 147 Samsung Gear 148 Samsung Members 149 Samsung Notes 150 Calendar 151 Samsung Health 157 Voice Recorder 159 My Files 159 Clock 161 Calculator 16...

Page 3: ...Mobile Hotspot andTethering 193 SIM card manager 194 More connection settings 196 Sounds and vibration 197 Dolby Atmos surround sound 198 Notifications 198 Display 199 Blue light filter 200 Changing the screen mode or adjusting the display colour 201 Screen resolution 201 Screensaver 202 Wallpapers and themes 202 Advanced features 204 Dual Messenger 205 Device maintenance 207 Apps 208 Lock screen ...

Page 4: ...d use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature D...

Page 5: ...nce may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and dust resistant features of the dev...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...Device layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C ...

Page 11: ...ttach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do ...

Page 12: ...Press and hold to launch BixbyVoice Refer to BixbyVoice for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons f...

Page 13: ...se is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cable into the device s ...

Page 14: ...rge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device The Micro USB connector is used for charging the battery and connecting to a computer via the Micro USB cable Micro USB Connector Micro USB Cable ...

Page 15: ...urpose jack and connect your device and the other device via the other device s USB cable When charging starts the battery charging icon will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window ...

Page 16: ... apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take ...

Page 17: ...ice heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To...

Page 18: ... radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be damage...

Page 19: ...gle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servic...

Page 20: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 21: ...no SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 22: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 23: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 24: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 25: ... memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memo...

Page 26: ...device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 27: ...ining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Disable Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instr...

Page 28: ...aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 29: ...nd secure across all of your devices Refer to Samsung account for more information 7 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 8 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 30: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 31: ... agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap REMOVE enter your Samsung account passwo...

Page 32: ...u own or have the right to transfer The following content is about the data restoration features available during the initial setup procedures For more information about Samsung Cloud or Smart Switch refer to Samsung Cloud or Smart Switch Restoring data from your previous device Smart Switch You can connect your previous device to your device with a USB connector USBType C and a USB cable to easil...

Page 33: ...rring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Restoring data from Samsung Cloud You can restore data you backed up from your previous device to Samsung Cloud 1 During the initial se...

Page 34: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 35: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 36: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 37: ...You can set whether or not to display the button for each app BACKGROUND COLOUR Change the navigation bar s background colour Hard press Home button Set the device to return to the Home screen when you hard press the Home button You can also adjust the amount of pressure needed to use the Home button when hard pressing it Unlock with Home button Set the device to unlock the screen without swiping ...

Page 38: ... accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customised content ...

Page 39: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 40: ...een in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts a...

Page 41: ...w folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be dele...

Page 42: ...as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home...

Page 43: ...aming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated ...

Page 44: ...ock method To change the screen lock method launch the Settings app tap Lock screen and security Screen lock type and then select a method When you set a pattern PIN password face iris or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code wheneve...

Page 45: ...times in a row and reach the attempt limit Launch the Settings app tap Lock screen and security Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Screen capture Capture a screenshot while using the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Ca...

Page 46: ...on from the screenshot The cropped area will be saved in Gallery Share Share the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features and then tap the Smart capture switch to activate it Notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more inf...

Page 47: ...eferred SIM or USIM card for each option Tap to access the SIM card manager Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and the...

Page 48: ... languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter numbers View more keyboard functions Additional keyboard functions Change the input language Enter a space Hide the keyboard Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to u...

Page 49: ...ions Enter emoticons Enter kaomojis Attach animated GIFs Enter stickers You can also enter My Emoji stickers that look like you Refer to My Emoji for more information CANGJIE QWERTY KEYBOARD Switch to the qwerty keyboard PY QWERTY Switch to qwerty pinyin mode STROKE Switch to stroke mode Tap stroke keys to enter a character Tap when you are unsure about which stroke to enter PINYIN 3 x 4 Switch to...

Page 50: ...ures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to th...

Page 51: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 52: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 53: ...r usage patterns and your routine BixbyVoice You can use voice commands to request what you want with BixbyVoice BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can create reminders to schedule to do items or to view content later To use the Bixby feature your device must be connected to aWi Fi or mobile network To u...

Page 54: ...immediately While pressing and holding the Bixby key say what you want to BixbyVoice and then release your finger from the key BixbyVoice will perform what you request BixbyVoice Bixby Home Upcoming reminder BixbyVoice icon Press and hold the Bixby key Press the Bixby key Available Bixby services may differ depending on the region or service provider ...

Page 55: ... and conditions 1 Press the Bixby key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Select the language to communicate with BixbyVoice and tap CONFIRM 4 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 5 Read and agree to the terms and conditions and tap NEXT 6 Follow the on screen instructions to co...

Page 56: ...Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Change the Bixby key setting Go to the Bixby website Recommended content 3 To close Bixby Home press the Bixby key again Alternatively swipe to the left on the screen ...

Page 57: ...cards update automatically at a specified interval To manually update cards swipe downwards on the screen Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as cards...

Page 58: ...the more precisely it will understand you To use BixbyVoice your device must be connected to aWi Fi or mobile network To use BixbyVoice you must register and sign in to your Samsung account Launching BixbyVoice Launching BixbyVoice with the Bixby key When you press and hold the Bixby key BixbyVoice will launch and start listening While pressing and holding the Bixby key say what you want to BixbyV...

Page 59: ...ce settings View your history of conversations My Bixby Launching BixbyVoice using your voice You can start a conversation without pressing and holding the Bixby button Register your voice so that BixbyVoice will launch when you say Hi Bixby 1 On the Bixby Home screen tap Settings Voice wake up and tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now ...

Page 60: ...ation you requested For example if you say Show me today s weather then the weather information will appear on the BixbyVoice screen Show me today s weather Corresponding function launched Status Processing Status Listening If BixbyVoice is on standby it cannot listen to your voice Tap the standby status icon and say your request again when the icon changes to the listening status icon ...

Page 61: ... tap this icon and say your request when the icon changes to the listening status icon Getting follow up questions BixbyVoice will ask follow up questions when they are needed to understand your request If you just say Send text then BixbyVoice will ask who you want to send a text to Say the name of the recipient If BixbyVoice is on standby tap and say the name of the recipient Closing BixbyVoice ...

Page 62: ... Voice apps and services You can view the suggested commands of how to use each app To use an app say the suggested command to BixbyVoice Deactivating BixbyVoice You can deactivate BixbyVoice from launching even when you press and hold the Bixby key or say Hi Bixby On the Bixby Home screen tap Settings and tap the BixbyVoice switch to deactivate it ...

Page 63: ... on the Internet to BixbyVoice The Internet app will show the results Check the results Checking your tasks Say Show me my tasks to BixbyVoice The Calendar app will launch and it will show your task list Viewing your travel photos Say Open Gallery and find photos taken in NewYork to BixbyVoice The Gallery app will launch and it will show you the photos taken in NewYork Recording voice Say OpenVoic...

Page 64: ...the Bixby Home screen tap My Bixby Quick commands 2 Tap ADD Add quick command Add your own quick commands 3 Tap say a quick command to add and then tap SAVE 4 Tap Add Bixby command and select Select from history or Search all commands 5 Select a command that BixbyVoice will perform If the command contains information to edit such as time or a name you can edit them by tapping To add additional com...

Page 65: ...s and hold the Bixby key say a quick command and then release your finger from the Bixby key The commands you set to the quick command will launch Making custom responses Make your chats with BixbyVoice unique with custom responses Adding custom responses 1 On the Bixby Home screen tap My Bixby Custom chat 2 Tap ADD and enter what you say and what BixbyVoice will answer What BixbyVoice answers Wha...

Page 66: ...y key and say Write down followed by what you want to enter Your spoken words will be converted to on screen text You can also set BixbyVoice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature open the Bixby Home screen tap Settings and then tap the Dictation on keyboard switch to activate it Sending feedback to BixbyVoice To help B...

Page 67: ...a screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Tap and say your voice password 5 Follow the on screen instructions to complete the setup Unlocking the screen with your voice password If you speak to BixbyVoice while the screen is locked BixbyVoice will ask you to say your voice password Say your voice password to unlock the screen Waking up BixbyVoice while us...

Page 68: ...ce is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch BixbyVoice and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 69: ...Text QR code Shopping Wine Place To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolut...

Page 70: ...n the screen To view more information tap the feature icon or select a search result Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or text file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you select 1 ...

Page 71: ...formation Recognise a product or its barcode to search for information even when you do not know the product s name For example if you want to search for the product s information online use the BixbyVision features and the device will search for it and show you the results 1 When you have a desired image or object launch BixbyVision 2 Select and keep the object within the screen to recognise it 3...

Page 72: ...ow information of nearby places Searching for wine information Detect the information from a wine label and search for information on the wine For example if you find your favourite wine or want to know more about a wine use the BixbyVision features 1 When you have a desired image or object launch BixbyVision 2 Select and keep the wine label within the screen to recognise it 3 Tap or select a sear...

Page 73: ...nd sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app icon to the Home screen 3 Tap START If the ...

Page 74: ...er to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When you arrive at home the Water the flowers notification will appear Creating reminders with BixbyVoice Press and hold the Bixby key and say Remi...

Page 75: ...eminder app to view your reminders list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 76: ... tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customising Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsung account information HOME CARDS Apps Select apps to show as cards on the Bixby Home screen Show on Lock screen Select apps to show as cards when opening Bixby Home on the locked screen VOICE B...

Page 77: ...your pronunciation Record your pronunciation to help BixbyVoice understand you better This feature may not be available depending on the language you set to communicate with BixbyVoice Dictation on keyboard Set BixbyVoice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open Read aloud in high quality Set BixbyVoice to read messages aloud in high quality ...

Page 78: ...n when using your mobile network You can incur additional charges when using this feature Notifications Set to receive notifications about Bixby Home cards marketing information and more Privacy Set to use Bixby s interactive and customised services to enhance your experience You can also delete Bixby interaction data About Bixby View the Bixby version and legal information ...

Page 79: ...new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features and then tap the Swipe to call or ...

Page 80: ... circle Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting a...

Page 81: ...og You can also block incoming calls from people that do not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area During a voice call The f...

Page 82: ...ng contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s informa...

Page 83: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 84: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 85: ...ssage with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the sw...

Page 86: ...e Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE D...

Page 87: ...he Messages app and tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold or say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Recipient Send the message 4 Tap or to send the message ...

Page 88: ... to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to My Emoji for more information Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the m...

Page 89: ... number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the...

Page 90: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 91: ...et mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it R...

Page 92: ...count If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email ...

Page 93: ... photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is s...

Page 94: ...ecord a video 2x optical zoom Camera settings Switch between the front and rear cameras Shooting modes BixbyVision Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to ...

Page 95: ...device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently Drag to the preview screen If another ca...

Page 96: ...ooting modes Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Use the 2x optical zoom to get clear photos even when you zoom in on a far away subject On the preview screen tap Zooming features are available only when using the rear camera If you use the v...

Page 97: ...ame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in AUTO and PRO modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you w...

Page 98: ... Multi take Record a video and capture multiple moments in super slow motion Single take Record a short video by capturing a single moment in super slow motion Use this feature in a place that has sufficient light When recording a video in Auto mode super slow motion recording may start at an unwanted moment if there are conditions such as the following When the device shakes When another object i...

Page 99: ...ents that the subject is moving will be captured in super slow motion 1 On the shooting modes list tap SUPER SLOW MO 2 Make sure that the mode is set to Auto Motion detection area View information Stop recording a video Start recording a video Toggle between the auto and manual modes ...

Page 100: ...detected and an unwanted moment may be recorded in super slow motion 4 Tap to stop recording the video Recording in single take Record a short video by capturing a single moment that the subject is moving 1 On the shooting modes list tap SUPER SLOW MO 2 On the preview screen tap Super slow mo Single take and double tap the Back button 3 Make sure the mode is set to Auto 4 Tap When motion is detect...

Page 101: ...per slow motion videos Select a super slow motion video and tap Random background music will automatically accompany the video during playback Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it Change the background music Turn the super slow motion effect on or off View super slow motion sections Crop a section Select and view...

Page 102: ...pear 2 Select a clip you want 3 Tap SHARE The clip will be saved as an animated GIF 4 Select a sharing method When saving as an animated GIF the video quality may be degraded as the file capacity is reduced Some social network services and messenger apps may not support the GIF sharing feature This feature is only available for unedited original videos recorded in super slow motion ...

Page 103: ...g the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject ...

Page 104: ...Apps and features 104 3 Tap to take a photo Background blur adjustment bar Shooting mode Dual capture Beauty effect ...

Page 105: ... a photo taken with the Live focus feature When the background lighting appears in blurred points you can change the shape of the background blur Select a shape such as a heart star or flower to decorate the photo and make it look different Adjusting the background blur level Changing the shape of the background blur ...

Page 106: ...l drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape in the background Adjust the background blur level Change the background blur shape 3 Tap to save the photo ...

Page 107: ... and a wide angle photo with a broader background You can view the background scenery which was hidden on the preview screen On the shooting modes list tap LIVE FOCUS Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide angle photo ...

Page 108: ...ks just like you You can capture photos and videos with My Emoji or share stickers of My Emoji with others Creating My Emoji 1 On the shooting modes list tap AR EMOJI 2 Tap Create My Emoji 3 Align your face on the screen and tap to take a photo 4 Select My Emoji s gender and tap NEXT 5 Decorate My Emoji and tap OK ...

Page 109: ...Tap to take a photo or tap to record a video Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap Using My Emoji stickers You can use My Emoji stickers during a conversation via messages or on a social network On the Samsung keyboard tap and tap the My Emoji icon My Emoji stickers with various expressions will appear Select one of the My Emoji stickers The My Emoji sticker w...

Page 110: ...ove your face stickers will track with your movements You can also record a lovely and funny sticker that keeps moving in a video 1 On the shooting modes list tap AR EMOJI 2 Tap or and select a sticker you want 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sti...

Page 111: ...ap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos If the shutter speed is set manually you cannot set ...

Page 112: ...ge the exposure value The exposure value will change and be displayed based on the shutter speed setting Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is o...

Page 113: ...d 4 Tilt the device or swipe on the screen to rotate the captured motion panorama To save the motion panorama as a video file tap SAVEVIDEO Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame r...

Page 114: ...hooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 115: ...shed recording tap to stop 4 On the preview screen tap the preview thumbnail 5 Tap The fastest section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Sports mode Take clearer photos of fast moving subjects such as a person running or a pet ...

Page 116: ...ng your palm a countdown timer will appear When the time is up the device will take a photo You can also take photos by tapping the heart rate sensor or the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face sha...

Page 117: ...nising your palm a countdown timer will appear When the time is up the device will take a photo You can also take photos by tapping the heart rate sensor or the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can adjust the skin tone before taking self portraits 1 On the preview screen tap 2 Sel...

Page 118: ... the device will take a photo You can also take photos by tapping the heart rate sensor or the screen To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfi...

Page 119: ...mera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Select a frame rate Activate or deactivate the flash Select a filter effect to use when taking photos or recording videos Select a metering method This determines how ligh...

Page 120: ...mpressed RAW files DNG file format in pro mode RAW files retain all of a photo s data for the best image quality but they will take up more memory When using this feature each photo is saved in two formats DNG and JPG Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory If you activate the High efficiency video f...

Page 121: ...g a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files...

Page 122: ...tructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Power key twice quickly Storage location Select the mem...

Page 123: ...ge images and videos by album or create stories Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Apply a filter or effect Add a sticker BixbyVision Delete the image Share the image with others Draw on the image Modify the image Add the image to favourites ...

Page 124: ... the background blur level of a photo taken with the Live Focus feature If the background lighting of Live focus photos appears in blurred points you can change the shape of the background blur Launch the Gallery app select a photo taken with the Live focus feature tap ADJUST BACKGROUND BLUR to edit the blur level or change the shape of the background blur Viewing photos taken with the Dual captur...

Page 125: ...ange screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your video...

Page 126: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 127: ... the Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or ...

Page 128: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 129: ...On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If ...

Page 130: ...can display an image on the Always On Display You can also display an animated GIF 1 Launch the Settings app Lock screen and security Clock and FaceWidgets Clock style 2 Drag the types list to the left and select the icon with an image on it 3 Tap and select an image To insert an animated GIF tap Add GIF and select a file 4 Tap APPLY Changing the schedule for the Always On Display feature Launch t...

Page 131: ... Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels Alternatively tap and select the panel you want If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panels Apps edge People edge Smart select Edge panel handle ...

Page 132: ... tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the lef...

Page 133: ...rag it to another location You can also edit the Apps edge panel by tapping EDIT People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left or right to open the People edge panel Alternative tap People edge Adding contacts to the People edge panel Add...

Page 134: ... change the order of contacts tap and hold a contact icon and drag it to another location You can also edit the People edge panel by tapping EDIT Contacting people from the People edge panel Open the People edge panel and tap a contact The communication buttons will appear on the screen Tap the desired button to call or send a message to the contact ...

Page 135: ...shape icon on the panel 4 Drag the frame on the content you want to select To resize the frame drag a corner of the frame 5 Tap DONE If text is included in the selected area tap Extract text to recognise and extract text from the selected area 6 Select an option to use with the selected area BixbyVision Recognise content using BixbyVision and search for relevant information Draw Write or draw on t...

Page 136: ...f the capturing area Drag a corner of the frame to resize Select a quality Adjust the position 5 Tap RECORD to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 6 Tap STOP to stop capturing 7 Select an option to ...

Page 137: ...play as the edge lighting 1 Launch the Settings app tap Display Edge screen Edge lighting 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting Some notifications may not display as the edge lighting depending on notification types Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downw...

Page 138: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 139: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 140: ...bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Press the Home button to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain a...

Page 141: ...rag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar betwe...

Page 142: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 143: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 144: ...it card readers You can view more information such as cards that support this feature at www samsung com hk samsungpay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To register cards the device must be connected to aWi Fi or mobile network The procedures for th...

Page 145: ...ur fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com hk samsung...

Page 146: ...tures 146 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 147: ...the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you c...

Page 148: ...can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung account for more information ...

Page 149: ...ote Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL...

Page 150: ...or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 151: ...and tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and...

Page 152: ...instructions to complete the setup View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your ...

Page 153: ...walk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then ...

Page 154: ... for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate mea...

Page 155: ... rate tracker and tap MEASURE to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 156: ...such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as well as with any of your other conn...

Page 157: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 158: ...outh and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open ...

Page 159: ...ent or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DIS...

Page 160: ...d then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS...

Page 161: ...ISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Radio Listening to the FM radio Open the Samsung folder and launch the Radio app Before you use this app you must connect an earphone which serves as the radio antenna The FM ra...

Page 162: ...ations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Play through speaker Scanning radio stations Open the Samsung folder and launch the Radio app Tap SCAN and then select a scan option T...

Page 163: ...d from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 164: ...ps will be automatically shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or h...

Page 165: ...ettings Play games in full screen Access the Game Launcher screen Lock the Hard press Home button feature Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Lock the auto brightness adjustment feature Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds an...

Page 166: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 167: ...evice s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the SmartThings app 2 On the dashboard tap Add device 3 Select a device from the list and connect to it by following the on screen instructions Usin...

Page 168: ...he list To control the devices select a device When the device controller supplied with the selected device is downloaded you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Open the Samsung folder...

Page 169: ... at 7 00 AM 1 Open the Samsung folder launch the SmartThings app and then tap Automations ADD AUTOMATION 2 Tap When do you want to use this automation to set the conditions and tap DONE 3 Tap What do you want this automation to do to set devices and actions to perform and tap DONE To receive a notification when an automation runs tap Notify me and enter the message Receiving notifications You can ...

Page 170: ... the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct ...

Page 171: ...tphone like a computer by connecting the smartphone to an external display such as aTV or monitor You can use your smartphone s features on a large screen conveniently For more information about using the DeX Pad refer to the DeX Pad s user manual All accessories including the DeX Pad are sold separately ...

Page 172: ...es 1 Connect the charger to the DeX Pad s charger port USBType C Use only Samsung approved chargers that support the fast charging feature 2 Connect one end of the HDMI cable to the DeX Pad s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port Use only the HDMI cable supplied with the DeX Pad Otherwise the DeX Pad may not work properly ...

Page 173: ...erly depending on your device s case Remove the case before use 4 On your smartphone s screen select the screen mode you want to use You can choose from Samsung DeX mode or screen mirroring mode START SAMSUNG DeX Your smartphone s screen will change into a touchpad and appear on the connectedTV or monitor in Samsung DeX mode SWITCHTO SCREEN MIRRORING The same screen as your smartphone will appear ...

Page 174: ...n the front cover to use your smartphone as a touchpad If the front cover is closed the touchpad may not work properly Controlling the screen Tapping Launch an app or select a button Tapping with two fingers Show the additional options Swiping with two fingers Scrolling the screen in any direction Spreading or pinching with two fingers Zoom in or out Tapping and holding Select an item on the scree...

Page 175: ...artphone as a touchpad you can use it in either the horizontal or vertical alignment 1 When the DeX Pad and your smartphone are connected raise both of them to be perpendicular to the surface 1 Then turn the smartphone to be either vertical or horizontal the orientation you want 2 2 1 ...

Page 176: ...Apps and features 176 2 Move both the DeX Pad and your smartphone up and down slightly If the touchpad has been properly oriented the icon will appear at the top right of the touchpad ...

Page 177: ...to the DeX Pad s USB ports When you connect a mouse the touchpad will not appear on your smartphone You can control with an external keyboard and mouse even in Screen mirroring mode You can also use a wireless keyboard mouse or Bluetooth keyboard mouse Refer to the respective device s manual for more information ...

Page 178: ...d frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimised for Samsung DeX tap Apps for Samsung DeX Taskbar View the apps that are currently running Status bar View your smartphone s notifications and status Status icons may appear differently depending on your smartphone s status When you click the quick set...

Page 179: ...ion on the connectedTV or monitor to answer a call Your smartphone s speaker will be used during the calls If you do not want to use the speakerphone connect earphones or remove your smartphone from the DeX Pad Changing screen mode You can change the screen mode on the connectedTV or monitor 1 On the status bar tap and tap next to Samsung DeX 2 Tap above Using Samsung DeX and tap SCREEN MIRRORING ...

Page 180: ...status bar tap and tap next to Samsung DeX 2 Tap above Using Samsung DeX and tap FAST CHARGING The connectedTV or monitor will turn off and your smartphone will start charging Ending the connection To disconnect your smartphone from the connected monitor remove your smartphone from the DeX Pad Be sure to remove your smartphone horizontally Raising it up too high pulling it excessively or shaking i...

Page 181: ... content on the connected screen HDMI cables and adaptors USBType C to HDMI are sold separately Use only a Samsung approved HDMI adaptor USBType C to HDMI Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty 1 Connect an HDMI adaptor USBType C to HDMI to your smartphone 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV ...

Page 182: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 183: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 184: ...d your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have u...

Page 185: ...nformation Location Change settings for location information permissions More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Sett...

Page 186: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 187: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 188: ...ice Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Tap Dual au...

Page 189: ...r Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and selec...

Page 190: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 191: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 192: ...i USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB tet...

Page 193: ...card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the device to d...

Page 194: ...files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device ...

Page 195: ... to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair y...

Page 196: ...t connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ri...

Page 197: ...n Set the device to vibrate when a key is touched Sound quality and effects Configure additional sound settings You can also activate the surround sound mode Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen ...

Page 198: ...ck of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the sc...

Page 199: ...lock accidental touches Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR ex...

Page 200: ...eos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting th...

Page 201: ... the adjustment bar to adjust the screen resolution and then tap APPLY Some currently running apps may close when you change the resolution Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an opti...

Page 202: ... device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recogn...

Page 203: ...e to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more ...

Page 204: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 205: ...ur finger Battery Performance mode Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for cr...

Page 206: ...ttery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options You can set the device to charge the battery more quickly Tap Advanced settings and tap the Fast cable charging switch to activate it Performance ...

Page 207: ...cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status This...

Page 208: ...gnition for more information Fingerprint Scanner Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information Clock and FaceWidgets Change the settings of the items displayed on the Always On Display or the locked screen Not...

Page 209: ...ry card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set yo...

Page 210: ...lock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features such as Samsung Pay you must register your biometric data again Precautions for using Intelligent Scan Before using Intelligent Scan keep the following precautions in mind To protect your eyes keep the screen at ...

Page 211: ...screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Register your face and irises For more information refer to Face recognition and Iris recognition When an intelligent scan unlock screen appears tap TURN ON to use your face and irises to unlock the screen Deleting registered face and iris data You can delete face and iris data that you have registered 1 On the Sett...

Page 212: ...gnising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure al...

Page 213: ...rect sunlight 1 On the Settings screen tap Lock screen and security Face Recognition 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Hold the device with the screen facing towards you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your f...

Page 214: ...r face instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 On...

Page 215: ...assword If your irises are not recognised unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock metho...

Page 216: ...yes when something prevents the camera from getting a good view of your irises e g glasses low eyelids recent eye surgery disease dirt damage to the camera or excessive movement the lighting is very different from when you recorded your irises e g direct sunlight Hold your device about 25 35 cm away from your face with the screen facing towards you 25 35 cm Registering irises The device can save t...

Page 217: ...n your eyes wide The iris recognition camera will scan your irises When an iris unlock screen appears tap TURN ON to use your irises to unlock the screen Deleting registered iris data You can delete iris data that you have registered 1 On the Settings screen tap Lock screen and security Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap Remove iris data Once the registered ...

Page 218: ...utton 6 Tick Sign in using biometrics next time and tap REMEMBER You can use your irises to verify your account and password to sign in to the webpage Verifying the Samsung account password Use your irises to verify your Samsung account password You can use your irises instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen ...

Page 219: ...rity Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Iris unlock when screen turns on switch to activate it ...

Page 220: ... use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or...

Page 221: ...n sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance reg...

Page 222: ...s 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you access via the Internet app 1 On th...

Page 223: ...reen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Unlocking the screen with your fingerprints You can unlock the scr...

Page 224: ...lder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alt...

Page 225: ...ng auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from t...

Page 226: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 227: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 228: ...es via Smart Switch On the Settings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up...

Page 229: ...launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Rest...

Page 230: ...with Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can check the backup data in your Samsung...

Page 231: ...pe C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device The previous device s USB cable ...

Page 232: ...en you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi ...

Page 233: ...evious device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Swit...

Page 234: ...e device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data You can view the imported data on the same app from your previous device If your new device does not have the same apps to view or play the imported data the data will be s...

Page 235: ...n Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Mark...

Page 236: ...nd move it to the top of the list Then tap APPLY If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to bl...

Page 237: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 238: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 239: ...he right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are read ...

Page 240: ...list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option For e...

Page 241: ...e for continuous reading Set the device to read aloud the text displayed on the screen when you shake the device You can select from various shaking speeds Read out caller ID Set the device to read the caller s name aloud when you have an incoming call Phonetic alphabet Set the device to say a word that starts with the letter you tap and hold on the keyboard Usage hints Set the device to read usag...

Page 242: ... can activate or deactivate this feature by pressing the Power key twice quickly Entering text using the keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Vision and then tap the Rapid key input switch to activate it When you touch the keyboard with your finge...

Page 243: ...ur device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style Launch the Settings app and tap Accessibility Vision Font and screen zoom Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background Laun...

Page 244: ...pp and tap Accessibility Vision Magnification Triple tap screen to magnify Zoom in by tapping the screen three times To return to the normal view tap the screen three times again Tap button to magnify Zoom in by tapping on the navigation bar and then tapping where you want to magnify the screen To return to the normal view tap To explore the screen drag two or more fingers across the magnified scr...

Page 245: ...ficulty in distinguishing colours The device changes the colours into more recognisable colours Launch the Settings app tap Accessibility Vision Colour adjustment and then tap the switch to activate it Select an option To adjust the intensity of colour drag the adjustment bar under INTENSITY If you select Personalised colour you can personalise the colour of the screen Follow the on screen instruc...

Page 246: ... then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will be saved as a log Se...

Page 247: ...ring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using an earphone 1 Connect an earphone to the device and wear it 2 Launch the Settings app and tap Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is ...

Page 248: ...sistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon appears at the bottom right...

Page 249: ...ive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this fea...

Page 250: ...ey and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and keyboard in interaction control mode To deacti...

Page 251: ...ge of the text to speech feature Speech rate Adjust the speed for the text to speech feature Pitch Adjust the pitch of the text to speech feature PLAY Play a short demonstration of your speech settings RESET Reset the speech speed and pitch Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Direction lock and then tap the switch to acti...

Page 252: ...y shortcut and then tap the switch to activate it Then tap Shortcut service and select a shortcut service to start when you simultaneously press and hold theVolume Up key and theVolume Down key for three seconds You can access the following shortcut service Samsung universal switch Voice Assistant Notification reminder Set the device to alert you to notifications that you have not checked at the i...

Page 253: ... the Settings app and tap Accessibility Accessibility settings backup Import export Export to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings Launch the Settings app and tap Accessibility Accessibility settings backup Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be upd...

Page 254: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 255: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 256: ... with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery icon is empty Your battery is low Charge the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Se...

Page 257: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 258: ...f the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindows XP user ensure that you haveWindows XP Service Pack 3 or higher installed on your ...

Page 259: ...screen launch the Settings app and tap Display Home screen Apps button Show Apps button APPLY The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen BixbyVoice does not respond Restart your device to clear any temporary software bugs Ensure that your devic...

Page 260: ...gain later The device does not recognise my irises from the locked screen Ensure that nothing obstructing the iris recognition camera and LED and try again If light conditions are very different from when you registered your irises the device may not recognise your irises Move to another location and try again Ensure that the device is not moving or tilted too much ...

Page 261: ...se from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE ...

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