Set Network Mode Options
In order to roam internationally on different types of network technology (CDMA/LTE and GSM/UMTS),
you may need to set your phone’s network mode to allow use of a specific technology. Once set, your
phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide
service, meaning that it should automatically connect to an appropriate CDMA/LTE or GSM/UMTS
network when you travel.
To set your network mode options manually:
1. From home, tap
Apps
>
Settings
>
More networks
2. Tap
Mobile networks
>
Network mode
to configure options:
To allow connections to CDMA or LTE networks only, tap
CDMA
or
LTE/CDMA
.
To allow connections to GSM or UMTS networks only, tap
GSM/UMTS
.
To allow connections to available CDMA/LTE or GSM/UMTS networks, tap
Automatic
. This
is the recommended setting for international use.
Make and Receive Worldwide Calls
When travelling on international networks, you can place and answer calls as you would on the Sprint
network (see
Make Phone Calls
and
Receive Phone Calls
), although some additional instructions may be
required to place a call. Some features and services are not available in all countries. For more
information on services that are available while roaming, visit
sprint.com/sww
.
Make Calls Using Plus (+) Code Dialing
Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When
placing international calls, you can use Plus Code Dialing to enter the appropriate international access
code for your location (for example, 011 for international calls placed from the United States).
Note
:
Plus Code Dialing is only available when roaming internationally on GSM networks and on certain
CDMA networks in the United States, Canada, and the Caribbean.
Note
:
International access codes and dialing information are available online at
sprint.com/sww
.
To use Plus Code Dialing to place an international call:
1. From home, tap
Phone
>
Keypad
to display the phone screen.
2. Dial the appropriate sequence for your location:
If you are on the GSM network, touch and hold
to insert a “+” on the dialer screen. (The
“+” symbol automatically inserts the international access code for the country from which you
are calling.)
If you are on the CDMA network outside Canada or the Caribbean, enter the international
access code for the country from which you are calling.
Sprint Worldwide Wireless Service
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