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Samsung Galaxy Note 8, User Manual

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Samsung Galaxy Note 8 User Manual Download Page 289

Appendix

289

Bixby Voice does not respond

•  

Restart your device to clear any temporary software bugs.

•  

Ensure that your device software is updated to the latest version.

•  

If you are still having trouble with Bixby Voice after trying these tips, contact a Samsung 
Service Center.

The screen brightness adjustment bar does not appear on the 

notification panel

Open the notification panel by dragging the status bar downwards, and then drag the 
notification panel downwards. Tap 

 next to the brightness adjustment bar and tap the 

Show control on top

 switch to activate it.

Samsung Cloud does not work

•  

Ensure that you are connected to a network properly.

•  

During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.

The device does not recognize my irises from the locked screen

•  

Ensure that nothing obstructing the iris recognition camera and LED and try again.

•  

If light conditions are very different from when you registered your irises, the device may 
not recognize your irises. Move to another location and try again.

•  

Ensure that the device is not moving or tilted too much.

Summary of Contents for Galaxy Note 8

Page 1: ...www samsung com User Manual English LTN 09 2017 Rev 1 0 SM N950F SM N950F DS ...

Page 2: ...anel 58 Entering text Apps and features 61 Installing or uninstalling apps 63 S Pen features 79 Bixby 112 Phone 117 Contacts 121 Messages 124 Internet 126 Email 127 Camera 151 Gallery 157 Always On Display 159 Edge screen 165 Multi window 170 Samsung Pay 173 Samsung Gear 174 Samsung Members 175 Samsung Notes 181 PENUP 185 Calendar 186 Samsung Health 192 Voice Recorder 194 My Files 194 Clock 196 Ca...

Page 3: ...SIM card manager dual SIM models 226 More connection settings 229 Sounds and vibration 230 Notifications 230 Display 231 Blue light filter 232 Changing the screen mode or adjusting the display color 234 Screen resolution 234 Screensaver 235 Wallpapers and themes 235 Advanced features 237 Device maintenance 240 Apps 240 Lock screen and security 242 Face recognition 244 Fingerprint recognition 248 I...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...er ionized water or alcoholic beverage liquid will enter the device faster Do not expose the device to water moving with force If the device is exposed to fresh water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids such as salt water ionized water or alcoholic beverage rinse it with fresh water and dry it thoroughly with a clean soft cloth If you do not follow t...

Page 6: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...ice layout Front camera Iris recognition camera Speaker Edge screen S Pen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C ...

Page 12: ... you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen access...

Page 13: ...Press and hold to launch BixbyVoice Refer to BixbyVoice for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons f...

Page 14: ...n over items on the screen to access additional S Pen features such as the Air view feature S Pen button Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib ...

Page 15: ...o disengage it Then pull the S Pen from the slot To store the S Pen reinsert it into the slot and push it until it clicks into place 2 1 Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it ...

Page 16: ...vice Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognize the S Pen actions If water enters the S Pen slot gently shake the device to remove the water from the slot before usin...

Page 17: ...harger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Conn...

Page 18: ...tric socket Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device The Micro USB connector is used for charging the battery and connecting to a computer via the Micro USB cable Micro USB Connector Micro USB Cable ...

Page 19: ... will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device mainten...

Page 20: ... during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not functi...

Page 21: ...uick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast cable charging switch to activat...

Page 22: ...s charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast wireless charging switch to activate it The on off option will be added in your device s settings menu when you first place it on the charger A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the center of the device ...

Page 23: ...als you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers fo...

Page 24: ...Basics 24 Single SIM models 5 4 2 1 3 ...

Page 25: ...Basics 25 Dual SIM models 5 4 2 1 3 ...

Page 26: ...e tray with the gold colored contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into...

Page 27: ...lation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 28: ...card manager Select a SIM or USIM card and tap the switch to activate it Customizing SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting...

Page 29: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the...

Page 30: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 31: ...If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert t...

Page 32: ...sung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format Before formatting the memory card remember to make backup...

Page 33: ...our device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Restarting the device If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to...

Page 34: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 35: ...to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 36: ...nd secure across all of your devices Refer to Samsung account for more information 7 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 8 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 37: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 38: ...ents will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap OK enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can restore your data such as images contacts messages and apps from Samsung Cloud or copy them from your previous device wirelessly or through a USB conn...

Page 39: ... Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device...

Page 40: ...n you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi F...

Page 41: ...rt the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow ...

Page 42: ...data to your new device You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Backing up data 1 On your previous device sign in to your Samsung account 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Backup se...

Page 43: ...lectrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages ...

Page 44: ...Basics 44 Tapping Tap the screen Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position ...

Page 45: ...Basics 45 Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 46: ...ap and hold to launch Google Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show and hide...

Page 47: ...tton Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app BACKGROUND COLOR Change the navigation bar s background color Hard press Home button Set the device to return to the Home screen when you hard press the Home button You can also adjust the amount of pressure needed to use the Home button when hard pressing it Unlock with Home button Se...

Page 48: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favorite apps Bixby Home indicator View your customized content ...

Page 49: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 50: ...cuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding mor...

Page 51: ...ome screen panels Adding panels Swipe to the left and then tap Moving panels Tap and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers and themes Change the device s wallpaper theme or icons Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and th...

Page 52: ...f the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDP...

Page 53: ... level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 54: ... Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information...

Page 55: ...s not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognize content using BixbyVision and search for relevant information This option is not supported when you capture a screenshot using the Screen write feature Scrol...

Page 56: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM card feature prefe...

Page 57: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 58: ...ce Switch to handwriting mode Enter a space Changing the input language Tap and hold tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap and hold tap Languages and types select a language and then select a...

Page 59: ... handwriting mode by hovering the S Pen over the text field and tapping If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Direct pen input switch to activate it Create a live message Instead of a text message record your actions while handwriting or drawing a message and save it as an animated file Refer to Live message for more information Add a...

Page 60: ...tures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to t...

Page 61: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 62: ... may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permiss...

Page 63: ...and panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Create note Smart select View all notes Screen write Air command icon BixbyVision Translate Air command settings Live message Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command ...

Page 64: ...e message for more information Translate Hover the S Pen over a word to translate it Refer toTranslate for more information BixbyVision Use the BixbyVision features to search for similar images locations or wine information or detect and translate text Refer to BixbyVision for more information Magnify Hover the S Pen over an area of the screen to enlarge it Refer to Magnify for more information Gl...

Page 65: ...he Air command panel and tap Create note Alternatively double tap the screen while pressing and holding the S Pen button The note screen will appear as a pop up window 2 Create a note using the S Pen Undo Redo Eraser mode Pen mode 3 When you are finished composing the note tap SAVE The note will be saved in Samsung Notes ...

Page 66: ...ent you want to select Tap Auto select to automatically reshape the selected area If text is included in the selected area tap Extracted text to recognize and extract text from the selected area To pin the selected area at the top of the screen tap Pin to screen 3 Select an option to use with the selected area BixbyVision Recognize content using BixbyVision and search for relevant information Draw...

Page 67: ... resize Select a quality Adjust the position 4 Tap RECORD to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap STOP to stop capturing 6 Select an option to use with the selected area Draw Write or draw on t...

Page 68: ...t you want to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap SCROLL CAPTURE repeatedly until screen capture is complete and then tap DONE 3 Write a memo on the screenshot Pen mode Eraser mode U...

Page 69: ...a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file 1 When you want to send an animated message while composing a message open the Air command panel and tap Live message Alternatively tap on the Samsung keyboard The live message window will appear 2 Customize pen settings and background image Change the writing effect Change the ...

Page 70: ...ou are finished tap DONE and send the message The live message will be saved in Gallery as an animated GIF file and it will be attached to the current message You can also share live messages using other sharing methods Select a live message in Gallery and tap On other screens rather than the message composition screen open the Air command tap Live message create a live message and then tap SHARE ...

Page 71: ...open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear above the original text To listen to the pronunciation of the original text tap The icon may not ap...

Page 72: ...ation detect and translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognized the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyV...

Page 73: ...over the S Pen over an area of the screen to enlarge it Open the Air command panel tap Magnify and hover the S Pen over the area you want to enlarge Close the magnifier Change the magnification ratio Change the size of the magnifier ...

Page 74: ...en tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again To close the minimized app tap and hold the thumbnail and drag it to Remove at the top of the screen ...

Page 75: ...s provided by PENUP Using the advanced S Pen and various colors add your own colors to images Open the Air command panel tap Coloring select an image and then start coloring the image When you are finished save the image to Gallery or post it to PENUP ...

Page 76: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 77: ...reen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or tap the screen with the S Pen while pressing and holding the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap PINTO ALWAYS ON DISPLAY The pinned memo will not be saved yet To save the memo tap SAVE IN NOTES or reinsert the S Pen into t...

Page 78: ...he edited memo on the Always On Display again the original memo will be saved to Samsung Notes COLLECTIONS Screen off memo To minimize the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimized Minimize the memo Pinne...

Page 79: ...r usage patterns and your routine BixbyVoice You can use voice commands to request what you want with BixbyVoice BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can create reminders to schedule to do items or to view content later To use the Bixby feature your device must be connected to aWi Fi or mobile network To u...

Page 80: ...immediately While pressing and holding the Bixby key say what you want to BixbyVoice and then release your finger from the key BixbyVoice will perform what you request BixbyVoice Bixby Home Upcoming reminder BixbyVoice icon Press and hold the Bixby key Press the Bixby key Available Bixby services may differ depending on the region or service provider ...

Page 81: ... and conditions 1 Press the Bixby key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Select the language to communicate with BixbyVoice and tap CONFIRM 4 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 5 Read and agree to the terms and conditions and tap NEXT 6 Follow the on screen instructions to co...

Page 82: ...Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Change the Bixby key setting Go to the Bixby website Recommended content 3 To close Bixby Home press the Bixby key again Alternatively swipe to the left on the screen ...

Page 83: ...the Bixby cards For example on the way to the office in the morning you can view your day s schedule and play your favorite music on the Bixby Home screen In the evening you can set alarms check your daily activity and view your friends feeds Bixby cards The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen ...

Page 84: ...ck today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as B...

Page 85: ...the more precisely it will understand you To use BixbyVoice your device must be connected to aWi Fi or mobile network To use BixbyVoice you must register and sign in to your Samsung account Launching BixbyVoice Launching BixbyVoice with the Bixby key When you press and hold the Bixby key BixbyVoice will launch and start listening While pressing and holding the Bixby key say what you want to BixbyV...

Page 86: ...yVoice settings View your history of conversations My Bixby Launching BixbyVoice using your voice When you set voice wake up you can say Hi Bixby at any time to start a conversation Register your voice to use voice wake up 1 On the Bixby Home screen tap Settings Voice wake up and tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now you say Hi Bixby at...

Page 87: ...quested For example if you say Send okay to Jenny then your message and the contact saved as Jenny will be automatically entered in the Messages app Send okay to Jenny Corresponding function launched Status Processing Status Listening If BixbyVoice is on standby it cannot listen to your voice Tap the standby status icon and say your request again when the icon changes to the listening status icon ...

Page 88: ...talk to BixbyVoice tap this icon and say your request when the icon changes to the listening status icon Getting follow up questions BixbyVoice will ask follow up questions when they are needed to understand your request If you just say Send text then BixbyVoice will ask who you want to send a text to Say the name of the recipient If BixbyVoice is on standby tap and say the name of the recipient C...

Page 89: ... Voice apps and services You can view the suggested commands of how to use each app To use an app say the suggested command to BixbyVoice Deactivating BixbyVoice You can deactivate BixbyVoice from launching even when you press and hold the Bixby key or say Hi Bixby On the Bixby Home screen tap Settings and tap the BixbyVoice switch to deactivate it ...

Page 90: ...ixbyVoice Say your request including the app or feature name to help BixbyVoice execute your request more accurately 1 Press and hold the Bixby key say Call mom to BixbyVoice and then release your finger from the Bixby key 2 Start talking when the contact saved as mom is found in Contacts and a call is made ...

Page 91: ... finger from the Bixby key The weather information will appear on the BixbyVoice screen Tap the weather information for details Browsing the Internet You can quickly search for information on the Internet For example press and hold the Bixby key say Search for nearby libraries on the Internet to BixbyVoice and then release your finger from the Bixby key The Internet app will show the results Check...

Page 92: ...er by adding them to a quick command Adding recommended quick commands 1 On the Bixby Home screen tap My Bixby and tap the content under QUICK COMMANDS 2 Swipe to the left or right on a recommended quick command and then tap ADDTO MY QUICK COMMANDS on the command you want Tap SEE ALL to view the list of recommended quick commands Recommended quick commands View the list of recommended quick comman...

Page 93: ...and features 93 3 To customise the recommended quick command tap the quick command to change it or edit the commands to perform Change the quick command Commands to perform Add additional commands 4 Tap DONE ...

Page 94: ...On the Bixby Home screen tap My Bixby and tap the content under QUICK COMMANDS 2 Tap ADD Add quick command Add your own quick commands 3 Tap say a quick command and then tap SAVE 4 Tap Add Bixby command and select Select from history or Search all commands ...

Page 95: ...edit such as time or a name you can edit them by tapping To add additional commands tap Add another command 6 Tap DONE Launching commands using quick commands Press and hold the Bixby key say a quick command and then release your finger from the Bixby key The commands you set to the quick command will launch ...

Page 96: ...y key and say Write down followed by what you want to enter Your spoken words will be converted to on screen text You can also set BixbyVoice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature open the Bixby Home screen tap Settings and then tap the Dictation on keyboard switch to activate it Sending feedback to BixbyVoice To help B...

Page 97: ...itch to activate it Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch BixbyVoice and say your request to the microphone This feature may not be available or its method of use may vary depe...

Page 98: ...te text Search for similar images Search for nearby places Search for wine information Read QR codes To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get ...

Page 99: ... select an image and tap In the Internet app tap and hold an image and tap BixbyVision Open the Air command panel and tap BixbyVision Open the Air command panel tap Smart select select an area and then tap Bixby Vision Capture a screen and select BixbyVision on the toolbar Camera Gallery Internet Smart select Air command Screen capture toolbar ...

Page 100: ... For example if you want to search for the product s information online use the BixbyVision features The device will search for and show you the results 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the object within the frame in the camera s viewfinder to recognize it When the object is recognized the available search icons will appear 3 Tap You can view t...

Page 101: ...1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep business cards or text within the frame in the camera s viewfinder to recognize it When text is recognized the available search icons will appear 3 Tap Save in Contacts Save the information extracted from the business card as a contact Extract Detect text and share it with others You can edit the text before sha...

Page 102: ...ilar to the recognized object online You can view various images with properties similar to the object such as color or shape For example if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Point the camera towards the desired image or object and activate BixbyVision 2 Ke...

Page 103: ...t and activate BixbyVision 2 Keep the object or place within the frame in the camera s viewfinder to recognize it When the area is recognized the available search icons will appear 3 Tap The device will show information of nearby places Finding nearby places in Live view You can view nearby places through the camera 1 Launch the Camera app and tap BIXBYVISION 2 Tap When you move your device nearby...

Page 104: ...he camera s viewfinder to recognize it When the wine label is recognized the available search icons will appear 3 Tap The information about the wine label will appear Reading QR codes Recognize QR codes and view a variety of information such as websites photos videos maps and business cards 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the QR code within th...

Page 105: ...obile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Press the Bixby key Alternatively swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will app...

Page 106: ...minder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Specific date and time and set the time to 9 AM Whe...

Page 107: ...ger from the Bixby key For example say Remind me to take my medicine at 9 AM BixbyVoice will save what you said as a reminder Creating reminders while browsing the Internet While browsing the Internet you can create reminders to view the content later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or locatio...

Page 108: ...s select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 109: ...nd you will be reminded at the preset times Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customizing Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsung account information HOME CARDS Cards Select apps to show as cards on the Bixby...

Page 110: ...e conversational style Voice wake up Set BixbyVoice to wake up when it hears you say Bixby You can also change the settings for the voice wake up feature Unlock with voice password Set the device to unlock by saying your voice password to BixbyVoice Voice password is less secure than Pattern PIN or Password Your device can be unlocked by someone else who says the correct password Enhanced voice re...

Page 111: ... plugins Bixby uses to control third party apps Bixby key Set whether to open Bixby Home when you press the Bixby key Auto update Bixby Set the device to update Bixby software automatically when connected to a mobile network You can incur additional charges when using this feature Notifications Set to receive notifications about Bixby Home cards marketing information and more Privacy Set to use Bi...

Page 112: ...nter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 113: ...n add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1 Ta...

Page 114: ...ge and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manu...

Page 115: ...headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so ...

Page 116: ... on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contac...

Page 117: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 118: ... as your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through...

Page 119: ... service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated pr...

Page 120: ...me Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE ...

Page 121: ... sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send the message ...

Page 122: ...the messages list select a contact 3 View your conversation To reply to the message enter a message and tap For dual SIM models tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block messages Block numbers 2 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and th...

Page 123: ...Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap A...

Page 124: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 125: ...u cannot use some features such as screen capture In secret mode the device will change the color of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer to Fin...

Page 126: ...unt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the scree...

Page 127: ...cus on the subject Moreover the Dual capture feature allows you to take a Live focus photo and a photo with a wide angle background all in one shot Take photos and record videos using enhanced camera features Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos ...

Page 128: ...camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply various filters or...

Page 129: ...r camera button on the preview screen Drag to the location you want on the screen This feature is available only in Auto and Selfie modes To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To us...

Page 130: ...ms The maximum recording time may reduce when you record video at high resolution Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Use the 2x optical zoom to get clear photos even when you zoom in on a far away subject On the preview screen tap Zooming fe...

Page 131: ... HDR High Dynamic Range Use HDR mode to capture photos and videos with rich colors and reproduce details even in bright and dark areas On the preview screen tap HDR rich tone and select an option Without effect With effect ...

Page 132: ...rame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto and Pro modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you ...

Page 133: ...a photo with a wide angle background all in one shot Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject This feature is available only in Auto mode Use this feature in a place that has sufficient light 1 On the preview screen tap LIVE FOCUS 2 Drag the background blur adjustment bar to the ...

Page 134: ...t or background is plain Editing the background blur level of Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature in Gallery 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR 2 Drag the background blur adjustment bar to the left or right to adjust the blur level and then tap to save the photo To save the edited ...

Page 135: ...e angle background You can view the background scenery which was hidden on the preview screen This feature is available only when you use the Live focus feature A Live focus photo A photo with a wide angle background 1 On the preview screen tap LIVE FOCUS 2 Make sure the Dual capture feature is activated Dual capture feature activated 3 Tap to take a photo ...

Page 136: ...ured photos Select a photo taken with the Dual capture feature and tap NORMAL PICTURE A wide angle background version of the photo will appear To save the photo as another file tap SAVE AS NEW FILE View the photo with a wide angle background ...

Page 137: ...ements You can also record a lovely and funny sticker that keeps moving in a video 1 On the preview screen tap STICKERS 2 Tap or and select a sticker 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 138: ... various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customize the settings and then tap to take a photo or tap to record a video Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO ...

Page 139: ...e the exposure value The exposure value will change and be displayed based on the shutter speed setting Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is ou...

Page 140: ...ce or swipe on the screen to rotate the captured motion panorama To save the motion panorama as a video file tap SAVEVIDEO Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap Slow motion 2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview screen tap the...

Page 141: ... device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video Food mode Take photos of food with more vibrant colors 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outsid...

Page 142: ...2 Place a subject in the center of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the scree...

Page 143: ...hooting modes list tap Selfie 3 Face the front camera lens 4 When the device detects your face tap the heart rate sensor on the back of the device to take a photo of yourself Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting met...

Page 144: ...to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appear slightly dist...

Page 145: ... front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits ...

Page 146: ...the preview thumbnail 3 Tap MOTIONWIDE ANGLE SELFIE The captured wide self portrait will be played 4 Tilt the device or swipe on the screen to rotate the captured wide self portrait To save the wide self portrait as a video file tap SAVEVIDEO Selective focus mode Use the out of focus effect to make specific objects stand out in a photo by focusing on a subject 1 On the preview screen swipe upwards...

Page 147: ...t that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain still while taking a photo The quality of photos taken by the device can be affected in the following conditions The device or the ...

Page 148: ...to calculate the exposure of the shot Spot uses the light in a concentrated center area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area Multi focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas Center focuses on the center within the frame Create motion panorama photos that can be played as...

Page 149: ...but they will take up more memory Tracking AF Set the device to track and automatically focus on a selected subject When you select a subject on the preview screen the device will focus on the subject even if the subject is moving or you change the camera s position When this feature is activated you cannot use theVideo stabilization feature Tracking a subject may fail in the following conditions ...

Page 150: ...lip for a few seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap PLAY MOTION PHOTO To capture a still image from the video clip tap the screen to stop playback and tap CAPTURE This feature is available only in Auto and Selfie modes Video stabilization Activate anti shake to reduce or eliminate blurry image resulting ...

Page 151: ... commands You can say Smile Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask que...

Page 152: ... on the image Modify the image Add the image to favorites You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Editing the background blur level of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature Launch the Gallery app select a photo taken w...

Page 153: ...images sorted by category such as location documents shooting mode and more To search for images by entering keywords tap the search field Viewing videos 1 Launch the Gallery app and tap PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Display on a large screen ...

Page 154: ...e it This feature is only available in some apps Using this feature will increase battery consumption Viewing albums You can view your images and videos sorted by folders or albums The animations or collages you have created will also be sorted in your folders on the albums list Launch the Gallery app tap ALBUMS and then select an album Viewing stories When you capture or save images and videos th...

Page 155: ...ntacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone numbers or if their devices do not support the feature a l...

Page 156: ...t for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or...

Page 157: ...ness of the Always On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view i...

Page 158: ...controller 4 Tap the icons to control the playback Pinning a screen off memo on the Always On Display You can create a memo without turning on the screen and pin the memo on the Always On Display Refer to Screen off memo for more information Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen and security Always On Display Set schedule and set the start ...

Page 159: ...Using the Edge panels Drag the Edge panel handle towards the center of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panels Apps edge People edge ...

Page 160: ...ditional panels tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the center of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the center of the screen 2 Swi...

Page 161: ...it to another location You can also edit the Apps edge panel by tapping and then tapping EDIT under the Apps edge Adding app pairs Add two frequently used apps such as a video player and a messenger app to the Apps edge panel to launch them together in the split screen view with a single tap For more information about the split screen view refer to Split screen view 1 Drag the Edge panel handle to...

Page 162: ... People edge panel and set them as your priority contacts Tap and select a contact from your favorites list or tap SELECT CONTACT select contacts and then tap DONE Only contacts saved in Contacts can be added to the People edge panel Editing the People edge panel To delete a contact tap and hold a contact icon and drag it to Remove at the top of the screen To change the order of contacts tap and h...

Page 163: ...hen you receive notifications such as new messages The edges of the screen will also light up when you receive a call while the device s screen is facing downwards Managing notifications to display as the edge lighting 1 Launch the Settings app tap Display Edge screen Edge lighting 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting Some notif...

Page 164: ...To adjust the thickness and transparency of the edge lighting drag the WIDTH and TRANSPARENCY adjustment bar to the left or right Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your finger on the heart rate sensor on the back of the device for two seconds to reject calls To edit the default rejection message launch the S...

Page 165: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 166: ...pp will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app If you add app pairs to the Apps edge panel you can launch two apps in the split screen view with a single tap For more information about adding app pairs refer to Adding app pairs ...

Page 167: ...ted window to a pop up view Close the app Use the snap window feature Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized ...

Page 168: ...icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window 1 Tap the Recents butto...

Page 169: ...select another app to launch Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new l...

Page 170: ...com samsungpay Alternatively launch the Samsung Pay app and tap Help To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availabil...

Page 171: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 172: ...tures 172 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 173: ...the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you c...

Page 174: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 175: ...otes app and tap ALL 2 Select an input method from the toolbar at the top of the screen and compose a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an imag...

Page 176: ...raw with the S Pen Pen mode Redo Easy writing pad Eraser mode Selection mode Undo Changing the pen settings When writing or drawing on the screen tap to change the pen type line thickness or pen color Change the line thickness Change the pen color Change the pen type Select a new color using the color picker ...

Page 177: ...n adjust the size of the eraser by dragging the size adjustment bar ERASE ALL Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Using the easy writing pad Use the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of...

Page 178: ...ransforming 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears ...

Page 179: ...BACK Send the input to the back EXTRACTTEXT Extract text from the selected area To paste or copy the text to a note tap PASTETO NOTE or COPY Painting with brushes On the note composer screen tap Brush to paint with various brushes When you are finished tap DONE to insert your painting into the note You can post your painting to PENUP to share it with others Select a new color using the color picke...

Page 180: ...ome screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app tap ALL or COLLECTIONS and then select a category 2 Select a note and tap Pin to home screen The note will be added to the Home screen On the Home screen tap and hold a note to move or resize it To replace the note with another one tap CHANGE NOTE Saving a note as a reminder You can save ...

Page 181: ...iple notes tick more notes to delete 3 Tap PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile View your recent activity history View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 182: ...k to post and then tap DONE To post new artwork tap Drawing draw artwork and then tap DONE 3 Enter a title description and hashtag Add your artwork to post Add hashtags Share your artwork with your other SNS accounts Enter a description Select where to post the artwork Select a category Enter a title 4 Tap POST Posting artwork from other apps To post your artwork from Gallery or other drawing apps...

Page 183: ...it as a favorite You can also download artwork or set one as your wallpaper View the users who like the artwork Set the artwork as a favorite Post to my feed View comments and add a comment To download artwork tap Save artwork Downloaded artwork will be saved in Gallery You can only download artwork permitted by owners ...

Page 184: ...Apps and features 184 Coloring images With the advanced S Pen and various colors add your own colors to images Tap COLORING select an image and then tap START COLORING Start coloring ...

Page 185: ...uble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s color 3 Tap SAVE to save the event ...

Page 186: ...nage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app for the first time or restart it after performing a...

Page 187: ...and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your daily fitness goals and view your progre...

Page 188: ...ER Steps The device counts the number of steps you take and measures the distance traveled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 189: ...r or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate measurements may vary depending on the measurement method...

Page 190: ...atures 190 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 191: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 192: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 193: ...uth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open t...

Page 194: ... many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in...

Page 195: ...nd hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration ta...

Page 196: ...ar the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add apps Open game...

Page 197: ...lly shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or high performance mode is...

Page 198: ...d emergency alerts Access the GameTools settings Play games in full screen Access the Game Launcher screen Lock the Hard press Home button feature Hide and lock the navigation bar Lock the touchscreen Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and display only notifications for incomin...

Page 199: ...nguish them from the first app s notifications Second app You can also install the second app from the Home screen or the Apps screen On the Home screen or the Apps screen tap and hold a messenger app and tap Install second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 Launch the Setti...

Page 200: ...their status or control them from your smartphone s screen You can group devices by location and set multiple devices to operate automatically at preset times For example you can set the lights and your robot vacuum to turn on automatically in the evening Your smartphone and other devices must be connected to aWi Fi or mobile network The devices you can connect using Samsung Connect may vary depen...

Page 201: ...o nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap TheWi Fi and Bluetooth features will be activated and the device will automatically search for nearby devices 3 Select a device from the list and connect to it by following the ...

Page 202: ...istered devices You can view and control your registered devices For example you can check whether your TV is on or what is in your fridge 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap My devices The list of registered devices will appear 3 View the status of devices on the list To control the devices select a device The device controller supplied with the selected device will...

Page 203: ...e command You can also set a rule to perform actions automatically at a preset time For example add a rule to turn on the lights and radio automatically every day at 7 00 AM To create a mode Select a place tap Add mode and set mode options You can set the mode name icon and devices To add a rule 1 Tap Rules ADD RULE and set the rule name and location to run the rule 2 Tap ADD CONDITION and set day...

Page 204: ...eature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or Blu...

Page 205: ...e smartphone to an external display such as aTV or monitor You can use your smartphone s features on a large screen conveniently by connecting an external display keyboard and mouse For more information about using the DeX Station refer to the DeX Station s user manual All accessories including the DeX Station are sold separately ...

Page 206: ...to the DeX Station s charger port USBType C 2 Connect one end of the HDMI cable to the DeX Station s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port 3 To use a wired network connect the wired LAN to the wired LAN port You can use your smartphone s wireless data or aWi Fi network if you do not connect to the wired LAN ...

Page 207: ...rt your fingers when changing the angle of the smartphone support 5 Connect your smartphone s multipurpose jack to the smartphone connector on the DeX Station Samsung DeX will launch on the smartphone If you connect your smartphone with a case attached it may not correctly connect to the DeX Station or run Samsung DeX properly depending on your device s case ...

Page 208: ...X Your smartphone s screen will turn off and appear on the connectedTV or monitor in Samsung DeX mode SWITCHTO SCREEN MIRRORING The same screen as your smartphone will appear on the connectedTV or monitor Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections Refer to Changing screen mode for more information ...

Page 209: ... a keyboard and mouse to the DeX Station s USB ports When you connect a keyboard the virtual keyboard will not appear when you select the text input field You can also use a wireless keyboard mouse or Bluetooth keyboard mouse Refer to the respective device s manual for more information ...

Page 210: ... DeX running apps may be closed Some apps or features may not be available when using Samsung DeX To adjust the screen settings use the connectedTV or monitor s display settings Favorite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimized for Samsung DeX tap Apps for Samsung DeX Taskbar View the...

Page 211: ...tphone from the DeX Station It may take a few seconds to display the call screen on the smartphone Changing screen mode Switching to screen mirroring mode On the connectedTV or monitor launch the Settings app and tap Connections More connection settings HDMI mode Screen Mirroring Alternatively on the status bar tap SWITCHTO SCREEN MIRRORING Switching to Samsung DeX mode On your smartphone launch t...

Page 212: ... content on the connected screen HDMI cables and adaptors USBType C to HDMI are sold separately Use only a Samsung approved HDMI adaptor USBType C to HDMI Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty 1 Connect an HDMI adaptor USBType C to HDMI to your smartphone 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV ...

Page 213: ...ovider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purc...

Page 214: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 215: ...ge data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customi...

Page 216: ...e device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile hotspot and tethering for more information Mobile networks Configure your mobile network settings SIM card manager dual SIM models Activate your SIM or USIM cards and customize the SIM card settin...

Page 217: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 218: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 219: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 220: ...s visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and then t...

Page 221: ...ces in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select ap...

Page 222: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 223: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 224: ...i USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and tethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB te...

Page 225: ...dual SIM models Activate your SIM or USIM cards and customize the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set t...

Page 226: ...an 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networks VPNs Ethernet The Ethernet option is available when an Ethernet adaptor is connected to the device Use this option to activate the Ethernet feature and configure network settings Printing Configure settings for printer plug ins installed on t...

Page 227: ...icle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the...

Page 228: ...evices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device m...

Page 229: ...e device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Vibration feedback Set the device to vibrate when you tap the b...

Page 230: ... the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Screen mode Change the scre...

Page 231: ...avigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Screen timeout Set the length of time the device waits before turning off the display s backlight Block accidental touches Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when...

Page 232: ...rence If you select the Adaptive display mode you can adjust the display color balance by color value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This optimizes the color range saturation and sharpness of your display You can also adjust the display color balance by color value AMOLED cinema This is suitable for watching video...

Page 233: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the color adjustment bar under Full screen color balance The color balance of the screen will be optimized Adjusting the screen tone by color value Increase or lower certain color tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options 3 Adj...

Page 234: ... to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to ...

Page 235: ...tings for using the S Pen Refer to S Pen features for more information about Air command Air view and Screen off memo Smart stay Set the device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information Caller ID and spam protection Set the device to identify unsaved phone numbers when you receive incoming calls ...

Page 236: ...immediately Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details S...

Page 237: ...ions panel to allow you to share content directly Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors This feature may not be available in some apps Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimize the device with a tap of y...

Page 238: ...ut Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network...

Page 239: ... of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section fo...

Page 240: ...p Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Face Recognition Set the device to unlock the screen by recognizing your face Refer to Face recognition for more information Fingerprint Scanner Register your fingerprint to the device to secure the device or sign in to your Samsung account Refer to ...

Page 241: ...ymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you ar...

Page 242: ...ing Ensure your image is not blurry for better match results If you use your face as a screen lock method your face cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password Registering your face For better face registration regis...

Page 243: ...n You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decr...

Page 244: ...ingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognize them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not t...

Page 245: ... area and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance regist...

Page 246: ...t is registered When you are finished registering your fingerprints tap DONE When a fingerprint lock screen appears tap TURN ON to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to de...

Page 247: ...Samsung Pay for more information Samsung Pay may not be available depending on the region or service provider Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock s...

Page 248: ... registering the irises Be careful not to forget your pattern PIN or password If your irises are not recognized unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenienc...

Page 249: ...ive security options are available on your device Please follow all the instructions for the use of this feature For better iris recognition The phone may not recognize your irises if something prevents the camera from getting a good view of your irises e g glasses glare low eyelids recent eye surgery or a medical condition something gets in the way of the camera or the LED e g a screen protector ...

Page 250: ...en using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE To register only one iris of your eyes tap Register just 1 iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera wil...

Page 251: ...ated features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to webpages Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung Pay may not be available dep...

Page 252: ...rusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password yo...

Page 253: ...s only available for websites that you access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Lock screen and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your Samsung account ID and password and tap SIGN IN 4 Read and agree...

Page 254: ...sites that support ID and password saving 1 Open a website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 Tick Sign in using biometrics via Samsung Pass and tap REMEMBER You can now use the biometric data you registered to Samsung Pass when signing in to the website Managing sign in information View the list of websites you have set to u...

Page 255: ...gion or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Lock scr...

Page 256: ...d to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alternatively launch the Set...

Page 257: ...cure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage ...

Page 258: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 259: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 260: ...ounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more infor...

Page 261: ... the device to automatically back up data tap the AUTO BACK UP switch to activate it To restore backup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my d...

Page 262: ...ess and alter the following settings to control how the device displays the time and date If the battery remains fully discharged or removed from the device the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage informati...

Page 263: ...list drag next to a language and move it to the top of the list Then tap APPLY If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for yo...

Page 264: ...n tap About phone My phone number View your phone number Status View various device information such as the SIM card status IMEI information Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source license Device name View and edit the name that will be displayed when connecting your device with other devices ...

Page 265: ...I is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number To view your device s IMEI number enter 06 on the dialing keypad or access your device s Settings app This feature may not be supported by some devices ...

Page 266: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 267: ...rds or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Star...

Page 268: ...e text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swip...

Page 269: ...used whenVoice Assistant is activated such as languages speed and more Pitch changes Set the device to read aloud text with an altered pitch while using a keyboard Read keyboard input aloud Set the device to read aloud the item under your finger while using a keyboard Speak while screen off Set the device to read aloud notifications when the screen is turned off Mute with proximity sensor Set the ...

Page 270: ...elect a color of the square cursor that appears when you tap items Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage custom labels Manage the labels you added Keyboard shortcuts Set key shortcuts to use when using an external keyboard Status bar information Select items to read aloud when you tap the screen three times with two finge...

Page 271: ...ed and the device reads the text aloud If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twice quickly Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on...

Page 272: ...r will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style Launch the Settings app and tap Accessibility Vision Screen zoom and f...

Page 273: ...ent Launch the Settings app tap Accessibility Vision and then tap the Magnifier window switch to activate it The magnifier will appear on the screen Drag the handle at the bottom of the magnifier to move the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area Launch the Settings app tap Accessibility Vision and then tap the M...

Page 274: ...h to activate it Converting the screen to grayscale mode Display colors on the screen as gray tones Launch the Settings app tap Accessibility Vision and then tap the Grayscale switch to activate it Reversing the display colors Improve screen visibility to help users recognize text on the screen more easily Launch the Settings app tap Accessibility Vision and then tap the Negative colors switch to ...

Page 275: ... then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will be saved as a log Se...

Page 276: ...ring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using an earphone 1 Connect an earphone to the device and wear it 2 Launch the Settings app and tap Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is ...

Page 277: ...Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon appears at the bottom rig...

Page 278: ...tive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this fe...

Page 279: ...ey and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and keyboard in interaction control mode To deacti...

Page 280: ...h Adjust the pitch of the text to speech feature Reset speech rate Reset the speech speed Reset pitch Reset the speech pitch Listen to an example Play a short demonstration of your speech settings Default language status View the spoken language of the text to speech feature Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Direction l...

Page 281: ... control Notification reminder Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it To set an interval between alerts tap Reminder interval To set apps to ale...

Page 282: ...port to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings Launch the Settings app and tap Accessibility Accessibility settings backup Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessi...

Page 283: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 284: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 285: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 286: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 287: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 288: ... or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swipin...

Page 289: ...cation panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later The device does not recognize my irises from the locked screen Ensure that nothing obstructing the iris recognition c...

Page 290: ...gistered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENSE AND IS AUTHORIZEDTO BE USED ONLY IN CONNECTIONWITH HEVC CONTENTTHAT MEETS EACH OFTHETHREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENTTHAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENTTHAT...

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