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Samsung ER-550 Electronic Cash Register 

151 

Service Mode Functions 

Overview 

This mode is used to perform functions usually performed by a service technician.  In this chapter 
you will find: 

 

"Hardware Tests" on page 152 

 

"Clear Totals" on page 153  

 

"Reading Program Information" on page 154  

Because access to these functions can present a security issue, it is recommended that all Program 
keys, which access the 

SERVICE MODE

 control lock position be secured in an appropriate place.   

OPERATING NOTE:  If you need help, press the HELP SCREEN key.  Press 
ESC (CLEAR) to exit a help screen and return to the original screen.    

Summary of Contents for ER-550

Page 1: ...st Startup See Getting Started on page 17 Samsung ER 550 Electronic Cash Register Operator s and Programming Manual CRS Inc All specifications are subject to change without notice 1997 Cash Register Sales Inc ...

Page 2: ...AS SET FORTH HEREIN THE BUYER ACKNOWLEDGES IT IS PURCHASING THE GOODS SOLELY ON THE BASIS OF THE COMMITMENTS OF CRS AS EXPRESSLY SET FORTH HEREIN NO AGENT OR OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTIES ON BEHALF OF CRS OR TO ASSUME FOR CRS ANY OTHER LIABILITY IN CONNECTION WITH PERFORMANCE OF THE GOODS HEREUNDER LIMITATION OF ACTIONS AND APPLICABLE LAW Any action resulting from any breach on ...

Page 3: ...ogramming Tax 24 How to Enter Descriptors in Program Mode 26 Operating Instructions 29 Operator Display Screen 29 Operator Display Example 30 Clerk Operations 31 Clerk Sign On Instructions 32 Clerk Sign Off Instructions 32 Clerk Time Keeping 33 Department Registrations 35 Open Department 35 Preset Price Department 35 Department Repeat Entry 36 Multiplication 36 Department Multiplication with Decim...

Page 4: ...Operations 54 Totaling and Tendering 55 Subtotaling a Sale 55 Totaling a Cash Sale 55 Totaling a Check Sale 55 Tendering a Cash Sale 56 Tendering a Check Sale 56 Totaling a Miscellaneous Tender Sale Charge or Credit Card 57 Tendering a Miscellaneous Tender Sale Charge or Credit Card 58 Check Cashing 59 Split Tender 60 Post Tender 61 Currency Conversion 62 Receipt On Off and Receipt on Request 63 S...

Page 5: ...rogramming 118 Clerk Programming Reference Information 118 Logo Descriptor Programming 119 Group Descriptor Programming 120 Tare Weight Programming 121 More Menu Programs 122 Clerk In Out Programming 122 Inventory Level Programming 123 Program Scans 124 Program Scan Samples 125 Report Samples 135 Financial Report 135 Time Report 139 PLU Report 140 Clerk Report 141 Groups Report 144 PLU Department ...

Page 6: ......

Page 7: ...rs unpacking memory clearing and a few simple program procedures After reading this section you can start using your Samsung ER 550 All of the functions of the register operate immediately without additional programming steps For detailed operations sequences see Operating Instructions on page 29 To generate reports and perform other manager functions see Manager Functions on page 69 For detailed ...

Page 8: ...wing flowchart describes how to register 1 00 into department 1 1 0 0 1 13 This flowchart means 1 Press numeric key 1 2 Press numeric key 0 3 Press numeric key 0 4 Press department 1 13 Follow the flowchart from left to right pressing the keys in the order they are shown Numeric keypad entries are shown as square keys Department and function keys are shown as rectangular keys ...

Page 9: ...ort totals Employee time keeping functions for the 20 clerks A minimum of 70 Price Look Ups PLUs for open or preset item registration The total number of PLUs available varies Ask your Samsung dealer for more information 10 Group totals to accumulate totals of individual departments that are assigned to each group Check Cash and up to four miscellaneous tender keys for tracking charge and or credi...

Page 10: ...Keys and More Tenders Menu Keys The MORE KEYS and SBTL MORE TENDERS keys provide additional keyboard functions by displaying menus Press the MORE KEYS key to select from a list of eight additional functions Press the key a second time to access two additional functions Press the SBTL MORE TENDERS key once to display the sale subtotal Press again to select from a list of alternative payment methods...

Page 11: ...ramming use the ESC key to back up or return to the previous screen Department Keys There are twelve department keys on the keyboard to register different types of merchandise Twelve additional department classifications are available by using the DEPT SHIFT key for a total of 24 department classifications Departments can be used to accept open priced entries or can be programmed to register prese...

Page 12: ... CHECK TEND Press to total a transaction paid by check Also if the check amount is over the amount purchased enter the amount of the check then press the CHECK TEND key The drawer will open and the cash change will be computed CASH TEND ENTER Press to total a transaction paid by cash Also if the cash amount tendered is over the amount purchased enter the amount of the tender then press the CASH TE...

Page 13: ...orts and perform other manager functions Use to read register reports and reset totals to zero Use to program the register Use for tests and special settings The Samsung ER 550 includes two sets of keys that can be used to access the following key lock positions Key Positions Accessible VOID VOID OFF REGISTER MANAGER X OFF REGISTER MANAGER Z OFF REGISTER MANAGER CLEAR TOTALS PGM VOID OFF REGISTER ...

Page 14: ... or Journal Printer Print speed 3 1 lines per second bi directional print Columns 26 Character Size 9 x 7 dots Paper size 57 5 mm width Tear off for receipt Sample Receipt THANK YOU CALL AGAIN DATE 08 15 1999 SUN 2 3FOR 2 99 PLU3 T1 1 99 TAX1 AMT 0 12 TOTAL 2 11 CASH 2 11 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 15: ...ontrol lock in the OFF position the message OFF MODE is displayed and the register can not be operated When the control lock in the REGISTER or VOID positions the appropriate message VOID MODE or REGISTER MODE is displayed and the register is ready for operation When the control lock is in the MANAGER CLEAR TOTALS PROGRAM or SERVICE MODE positions the appropriate menu is displayed The initial disp...

Page 16: ...G MODE CLEAR TOTALS RESET REPORTS MODE 1 DAILY REPORTS 2 PERIOD REPORT 3 RESET E J PROGRAM PROGRAM MODE 0 DEPARTMENT 1 PLU 2 SALES TAX 3 SYSTEM OPTION 4 PRINT OPTION 5 FUNCTION KEYS 6 CLERK Press PAGE DOWN to view the remainder of the PROGRAM MODE menu PROGRAM MODE 7 LOGO DESC 8 GROUP DESC 9 TARE WEIGHT 00 MORE Press PAGE UP to return to the first page of the PROGRAM MODE menu ...

Page 17: ...splay can be lifted and turned for easy customer viewing Rear Display Information Department Number The department number of the registration up to 2 digits is displayed in the leftmost display positions Item Count The number of times an item has been repeated is displayed next to the department number Amount The amount of the item subtotal or total is displayed in the rightmost portion of the dis...

Page 18: ...16 Introduction Samsung ER 550 Electronic Cash Register ...

Page 19: ...following items 1 roll of paper 1 ribbon cartridge 1 rewind spindle 1 set of control keys Operator s and Programming manual 3 Remove the cardboard protectors from the cash drawer 4 Plug the register into a grounded outlet three prong insert a control key and turn the key to the REGISTER control lock position Installing the Paper 1 Remove the printer cover ...

Page 20: ...ar a straight even edge on the end of the paper roll Be sure to remove any paper with glue residue Place the paper roll in the paper holder so that the paper will feed from the bottom of the roll 3 Insert the end of the paper into the paper slot 4 Press the PAPER FEED key until the paper comes out about 8 inches ...

Page 21: ...e paper through the window of the printer cover and replace the printer cover 6 If you wish to use the printer to print a sales journal insert the paper into the paper take up spool Also see Setting Receipt or Journal Printing on page78 Wind the paper two or three turns around the spool shaft and install the spool in the mount ...

Page 22: ...move the printer cover 2 If you are replacing a worn ribbon lift up to remove the old cartridge You must install the first cartridge on a new cash register 3 Insert the new ribbon cartridge firmly into place 4 Turn the post on the ribbon cartridge to tighten the ribbon 5 Replace the printer cover ...

Page 23: ... cash register is programmed it causes all programs and totals to be erased 1 Unplug the register 2 Turn the control lock to SERVICE MODE position 3 Press and hold the 00 key double zero key while connecting the AC plug into a power outlet Continue to hold the 00 key for about 5 seconds until the printing has completed OO POWER UP 4 When memory is cleared the register prints a message including th...

Page 24: ... wish to program If you need help press the HELP SCREEN key Press ESC CLEAR to exit a help screen and return to the original screen Be sure to press ENTER CASH TEND after changing a selection If you do not press ENTER CASH TEND the change will not be accepted Setting the Time Date 1 Turn the control lock to the PROGRAM position The first page of the PROGRAM MODE menu displays PROGRAM MODE 0 DEPART...

Page 25: ...T TIME DATE screen SET TIME DATE SET TIME HH MM MILITARY 11 27 SET DATE MM DD YY 08 15 99 5 When the arrow is pointed at the time enter the time in military time format 6 Press ENTER CASH TEND to move the arrow to the date field 7 Enter the date in month day year format Press ENTER CASH TEND to return to the PROGRAM MODE screen Note You can change the date format from MM DD YY to DD MM YY or YY MM...

Page 26: ...tering several transactions of different dollar amounts Carefully check to make sure the tax charged by the cash register matches the tax amounts on the printed tax chart for your area As a merchant you are responsible for accurate tax collection If the cash register is not calculating tax accurately or if you cannot program your tax properly from the information in this manual contact your Samsun...

Page 27: ...00 5 When the arrow is pointed at the TAX RATE field enter the percentage rate for the sales tax For example if the tax is 6 percent enter 6 000 or 6 0 If the tax is 7 5 percent enter 7 500 or 7 5 If the tax is 10 percent enter 10 000 or 10 0 Be sure to enter the decimal Press the ENTER CASH TEND to set the rate 6 The TAX PROG screen will return prompting you to enter the next tax if necessary Con...

Page 28: ...Us Function keys Clerks Groups The Logo Message Descriptors are programmed using the numeric keys Each numeric key on the amount key pad has letters or another function printed under the numeral The 1 key is labeled with other 0 with caps 00 with double and the decimal key is labeled with space 9 wxyz 5 jkl 4 ghi 6 mno 8 tuv 2 abc 1 other 3 def 7 pqrs 0 caps space 00 double ...

Page 29: ... N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 3 Press the ENTER CASH TEND key to assign the character you selected Repeat for each character of the descriptor or message Press the decimal key to add a space Note If you make a mistake press ENTER CASH TEND then press PAGE UP to return to the first field on the screen To Program Lower Case Descriptors Press the 00 key once to lock in lower case descripto...

Page 30: ...Press the ENTER CASH TEND again to move advance to the next character position Descriptor Programming Example Program the descriptor SODA for department 2 1 Turn the control lock to the PROGRAM position 2 From the PROGRAM MODE menu press 0 for Department 3 Press Department 2 14 to go to the DEPT 2 PROGRAMMING screen 4 Press the numeric 4 key four times for S press ENTER CASH TEND 5 Press the numer...

Page 31: ...ous tax and sale subtotals If an item is multiplied or repeated the display lists the quantity of the item sold Note Only single numbers up to 9 are displayed in the quantity field Up to five items can be displayed simultaneously When the more than five items are registered the display lists the last five items sold You can scroll through long transactions with the PAGE UP and PAGE DOWN keys When ...

Page 32: ...0 1 DEPT 7 7 00 1 DEPT 8 8 00 TAX 0 06 SBTL 46 06 When the more than five items are registered the display lists the last five items sold When more than five items have been registered you can press the PAGE UP key to view the items registered earlier in the sale If an item is multiplied or repeated the display lists the quantity of items here Tax and sale subtotals are updated with each new item ...

Page 33: ... key or enter the clerk secret code then press the CLERK key to sign on the register You can also select stay down or pop up mode for clerk operation Stay down means that once a clerk is signed on the same clerk will remain signed on until a different clerk signs on or the original clerk signs off A stay down clerk system might be used when only one operator uses the register at a time and a diffe...

Page 34: ... a clerk is not signed on the message Closed is shown on the display The current clerk must be signed off before a new clerk can be signed on Push Button CLERK Code Entry CLERK Secret clerk or CLERK Secret clerk CLERK Clerk Sign Off Instructions Push Button CLERK Code Entry CLERK 0 or CLERK 0 CLERK ...

Page 35: ... 118 to assign a secret clerk code In addition If a clerk forgets to sign in or sign out or if sign in or out records need to be modified these corrections can be made by the appropriate authority in the program mode Clerk times can be read in the MANAGER control lock position or reset in the CLEAR TOTALS control lock position To Clock In Out 1 Turn the control lock to the REGISTER position 2 Any ...

Page 36: ... 1999 08 00AM O 01 15 1999 05 00PM I 00 00AM O 00 00AM I 00 00AM O 00 00AM TIME WORKED 9 00 6 Repeat the procedure from step 1 to clock out 7 The printer will print Time In and Time Out records as in the examples below THANK YOU CALL AGAIN DATE 08 15 1999 SUN CLERK TIME IN ANNIE 01 CLERK IN TIME 8 00AM ANNIE NO 000001 TIME 11 27AM 01 THANK YOU CALL AGAIN DATE 08 15 1999 SUN CLERK TIME OUT ANNIE 01...

Page 37: ...mple for 2 99 enter 2 9 9 2 Press a department key For example press department 1 13 1 13 THANK YOU CALL AGAIN DATE 08 15 1999 SUN DEPT 1 T1 2 99 TAX1 AMT 0 18 TOTAL 3 17 CASH 3 17 ANNIE NO 000001 TIME 11 27AM 01 Preset Price Department A preset department registers the price that was previously programmed See Department Programming on page 85 to program preset prices 1 Press a preset department k...

Page 38: ...CALL AGAIN DATE 08 15 1999 SUN DEPT 1 T1 2 99 DEPT 1 T1 2 99 TAX1 AMT 0 36 TOTAL 6 34 CASH 6 34 ANNIE NO 000001 TIME 11 27AM 01 Multiplication When several of the same items are to be entered into the same Department you can use multiplication You can enter a quantity 1 to 999 999 using the FOR key You can multiply open or preset departments 1 Enter the quantity of items being purchased press the ...

Page 39: ...1999 SUN 3 75X 0 99 DEPT 1 T1 3 71 TAX1 AMT 0 22 TOTAL 3 93 CASH 3 93 ANNIE NO 000001 TIME 11 27AM 01 Split Pricing When items are priced in groups i e 3 for 1 00 you can enter the quantity purchased and let the register calculate the correct price 1 Enter the quantity purchased press the FOR key For example enter 2 FOR 2 Enter the quantity of the group price press the FOR key For example if the i...

Page 40: ... item sales you can assign open or preset department single item department for ticket sales After each registration the drawer will immediately open and a separate transaction is printed See Department Programming on page 85 to program a single item department 1 Press a single item preset department key or enter a price and press a single item open department key For example press department 6 18...

Page 41: ... press the PLU key For example enter 2 PLU 2 The display will prompt ENTER PRICE Enter an amount on the ten key pad Do not use the decimal key For example for 2 99 enter 2 9 9 3 Press the PLU key again PLU THANK YOU CALL AGAIN DATE 08 15 1999 SUN PLU2 T1 2 99 TAX1 AMT 0 18 TOTAL 3 17 CASH 3 17 ANNIE NO 000001 TIME 11 27AM 01 Preset Price PLU 1 Enter the PLU number press the PLU key For example ent...

Page 42: ...4 PLU 4 0 00 05 PLU 5 0 00 06 PLU 6 0 00 07 PLU 7 0 00 2 When you have found the appropriate PLU number register it as you would any open or preset PLU PLU Multiplication When several of the same items are to be entered into the same PLU you can use multiplication You can enter a quantity 1 to 999 999 using the FOR key You can multiply open or preset PLUs 1 Enter the quantity of items being purcha...

Page 43: ...3 75X 2 99 PLU3 T1 11 21 TAX1 AMT 0 67 TOTAL 11 88 CASH 11 88 ANNIE NO 000001 TIME 11 27AM 01 Split Pricing PLU When items are priced in groups i e 3 for 1 00 you can enter the quantity purchased and let the register calculate the correct price 1 Enter the quantity purchased press the FOR key For example enter 2 FOR 2 Enter the quantity of the group price press the FOR key For example if the items...

Page 44: ...T key 1 Enter the number for the tax you wish to shift Press 1 to shift tax 1 press 2 to shift tax 2 press 3 to shift tax 3 or press 4 to shift tax 4 Press the TAX SHIFT key For example shift tax 1 1 TAX SHIFT 2 Enter an amount on the ten key pad Do not use the decimal key For example for 2 99 enter 2 9 9 3 Press a department key For example press department 1 13 If department 1 13 is normally tax...

Page 45: ...99 enter 2 9 9 2 Press a taxable department key For example press department 1 13 1 13 3 Press Subtotal SUB TOTAL 4 Enter the number for the tax you wish to exempt Press 1 to exempt tax 1 press 2 to exempt tax press 3 to exempt tax 3 or press 4 to exempt tax 4 Press the TAX SHIFT key For example exempt tax 1 1 TAX SHIFT 5 Total the sale with CASH TEND CHECK TEND or a miscellaneous tender The sale ...

Page 46: ... or the gross amount of the item or sale You can also program preset prices or percentages The operation examples in this section show the percentage key in a variety of configurations See 1 2 3 4 Function Options on page 114 to assign a specific function to each percentage key Preset Percent Discount on a Department or PLU In this example the 1 function is preset with a rate of 10 1 Register the ...

Page 47: ...9 1 Register the discounted item 2 Press the MORE KEYS key From the menu press 1 to select the 1 function MORE KEYS 1 or press 1 then press MORE KEYS MORE KEYS 1 3 Enter the percentage press the ENTER CASH TEND key If you are entering a fraction of a percent you must use the decimal key For example for off enter 3 3 3 3 3 CASH TEND 4 The discount is automatically subtracted THANK YOU CALL AGAIN DA...

Page 48: ... MORE TENDERS 3 Press the MORE KEYS key From the menu press 1 to select the 1 function MORE KEYS 1 or press 1 then press MORE KEYS MORE KEYS 1 4 Enter the percentage press the ENTER CASH TEND key For example for 15 enter 5 1 CASH TEND 5 The surcharge is automatically added THANK YOU CALL AGAIN DATE 08 15 1999 SUN DEPT 2 10 00 1 15 000 AMOUNT 1 50 TOTAL 11 50 CASH 11 50 ANNIE NO 000001 TIME 11 27AM...

Page 49: ... TENDERS 3 Press the MORE KEYS key From the menu press 1 to select the 1 function MORE KEYS 1 or press 1 then press MORE KEYS MORE KEYS 1 4 Enter the amount of the coupon press the ENTER CASH TEND key For example 0 2 0 CASH TEND 5 The coupon is subtracted THANK YOU CALL AGAIN DATE 08 15 1999 SUN DEPT 2 10 00 1 2 00 TOTAL 8 00 CASH 8 00 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 50: ...press 1 to select the 1 function MORE KEYS 1 or press 1 then press MORE KEYS MORE KEYS 1 4 Enter the amount of the coupon press the ENTER CASH TEND key For example 0 2 0 CASH TEND 5 Press the department you wish the coupon amount to be subtracted from 1 13 6 The coupon is automatically subtracted THANK YOU CALL AGAIN DATE 08 15 1999 SUN DEPT 1 10 00 DEPT 1 C 2 00 TOTAL 8 00 CASH 8 00 ANNIE NO 0000...

Page 51: ...ansaction and return cash to the customer 1 Press the MORE KEYS key From the menu press 7 to select the RETURN function MORE KEYS 7 or press 7 then press MORE KEYS MORE KEYS 7 2 Enter the price of the item you wish to return then press the department key where it was registered originally 2 14 9 9 2 3 Total the sale with CASH TEND CHECK TEND or a miscellaneous tender function THANK YOU CALL AGAIN ...

Page 52: ...TOTAL 2 43 CASH 2 43 ANNIE NO 000001 TIME 11 27AM 01 Void Previous Item This function allows you to correct an item registered previously in a transaction 1 Register an item Then register a second item 2 To correct the first item press CLEAR then press VOID ITEM VOID ITEM CLEAR 3 Enter the price of the first item then press the department key where it was registered originally 2 14 2 9 1 THANK YOU...

Page 53: ...oid Position Operations You can use the VOID control lock position to correct any complete transaction To correct any transaction 1 Turn the control lock to the VOID position 2 Enter the transaction you wish to correct exactly as it was entered originally in the REGISTER control lock position You can enter discounts voids returns tax exemptions or any other function 3 All totals and counters are c...

Page 54: ...LE ANNIE NO 000001 TIME 11 27AM 01 Non Add Number You can also use the NO SALE key to print any number up to 8 digits on the printer paper You can enter the number any time during a transaction For example if you wish to record a checking account number enter the number and press the NO SALE key before totaling the sale with the CHECK TEND key 1 Register the items you wish to sell 2 Enter the numb...

Page 55: ...n press MORE KEYS MORE KEYS 5 2 Enter the amount of cash received Press CASH TEND CASH TEND 0 0 0 1 3 Enter the check amount received Press CHECK TEND CHECK TEND 0 0 0 1 4 Press the SBTL MORE TENDERS key once to display the subtotal press the SBTL MORE TENDERS key again to display the more tenders menu Press 1 to select MISCTND 1 SBTL MORE TENDERS SBTL MORE TENDERS 1 5 Enter the miscellaneous tend...

Page 56: ...SH TEND CASH TEND 0 0 0 1 3 Enter the check amount paid out Press CHECK TEND CHECK TEND 0 0 0 1 4 Press the SBTL MORE TENDERS key once to display the subtotal press the SBTL MORE TENDERS key again to display the more tenders menu Press 1 to select MISCTND 1 SBTL MORE TENDERS SBTL MORE TENDERS 1 5 Enter the miscellaneous tender amount received 0 0 0 1 CASH TEND 6 You can continue to itemize paid ou...

Page 57: ... the message Sub indicated on the rear display SBTL MORE TENDERS 3 The subtotal can be printed if the system option is set See System Option Programming on page 101 Totaling a Cash Sale 1 Register the items you wish to sell 2 To total a cash sale press CASH TEND CASH TEND 3 The display will indicate the total amount of the cash sale THANK YOU CALL AGAIN DATE 08 15 1999 SUN DEPT 2 7 96 TOTAL 7 96 C...

Page 58: ...DEPT 1 T1 2 99 DEPT 1 T1 2 99 4 X 1 99 DEPT 2 7 96 TAX1 AMT 0 36 TOTAL 14 30 CASH 20 00 CHANGE 5 70 ANNIE NO 000001 TIME 11 27AM 01 Tendering a Check Sale 1 Register the items you wish to sell 2 Enter the amount tendered by the customer For example for 20 00 enter 0 0 0 2 3 Press CHECK TEND CHECK TEND 4 The display will indicate the total amount of the check tendered and the change due if any THAN...

Page 59: ...ENDERS menu and print on the printer 1 Register the items you wish to sell 2 Press the SBTL MORE TENDERS key once to display the subtotal Press the SBTL MORE TENDERS key again to display the MORE TENDERS menu then press 1 to select MISCTND 1 SBTL MORE TENDERS 1 or press 1 then press SBTL MORE TENDERS SBTL MORE TENDERS 1 3 The display will indicate MISCTND 1 Press the ENTER CASH TEND key to finaliz...

Page 60: ...print on the printer 1 Register the items you wish to sell 2 Press the SBTL MORE TENDERS key once to display the subtotal Press the SBTL MORE TENDERS key again to display the MORE TENDERS menu then press 1 to select MISCTND 1 SBTL MORE TENDERS 1 or press 1 then press SBTL MORE TENDERS SBTL MORE TENDERS 1 3 The display will indicate MISCTND 1 Enter the amount of the tender press the ENTER CASH TEND...

Page 61: ...ashing you must set the appropriate system option See Function Key Programming on page 112 1 Enter the amount of the check tendered by the customer For example for 20 00 enter 0 0 0 2 2 Press CHECK TEND CHECK TEND 3 The display will indicate the amount of the check and the cash change THANK YOU CALL AGAIN DATE 08 15 1999 SUN CHECK 20 00 CASH 20 00 CHANGE 20 00 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 62: ...e enter 10 00 and press CASH TEND CASH TEND 0 0 1 0 3 The display will indicate the 10 00 cash tender and the 10 00 total still due 4 Press the SBTL MORE TENDERS key once to display the subtotal Press the SBTL MORE TENDERS key again to display the MORE TENDERS menu then press 1 to select MISCTND 1 SBTL MORE TENDERS 1 or press 1 then press SBTL MORE TENDERS SBTL MORE TENDERS 1 5 The display will in...

Page 63: ...owed If you wish to allow post tendering you must set the appropriate system option A separate system options determines whether the drawer opens on the post tender 1 Register the items you wish to sell 2 Press CASH TEND CASH TEND 3 The display will indicate the total of the cash sale 4 Enter the amount of the new tender Press CASH TEND CASH TEND 0 0 2 0 5 The display will indicate the change due ...

Page 64: ...CURRENCY CONV 1 4 Function Options on page 116 to set a conversion factor 1 Register the items you wish to sell 2 Press the SBTL MORE TENDERS key once to display the subtotal 3 Press the SBTL MORE TENDERS key again to display the menu then press 5 to select CONV 1 SBTL MORE TENDERS 5 4 The amount due in foreign currency is displayed 5 Enter the amount of the foreign currency tender Press CASH TEND...

Page 65: ...ill issue a receipt after the sale has been completed You must set the system option ALLOW MULTIPLE RECEIPT to Yes Printing a Receipt after the Sale After the sale has been totaled but before the next transaction is started press CASH TEND CASH TEND Note Because receipt memory is limited when a sale has more than 50 items the receipt issued after the sale will only include the total of the sale an...

Page 66: ... Programming on page 85 or PLU Programming on page 89 to set auto scale status A tare is the amount of weight accounted for by the container or packaging By entering a tare weight as required by law in some areas the weight of the container is subtracted and only the true weight of the product is measured on the scale By entering the tare number 1 5 the operator can automatically subtract the pred...

Page 67: ...set with auto scale status See Department Programming on page 85 or PLU Programming on page 89 1 Enter the price per pound on the ten key pad Do not use the decimal key For example for 3 00 enter 3 0 0 2 Press a department key For example press department 1 13 1 13 THANK YOU CALL AGAIN DATE 08 15 1999 SUN 1 50 lb 3 00 DEPT 1 4 50 TAX1 AMT 0 27 TOTAL 4 77 CASH 4 77 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 68: ... Press the MORE KEYS key twice From the menu press 9 to select the SCALE function MORE KEYS 9 MORE KEYS or press 9 then press MORE KEYS MORE KEYS 9 4 Note that the weight less the tare weight is displayed on the screen Enter the price per pound on the ten key pad Do not use the decimal key For example for 3 00 enter 3 0 0 Press a department key For example press department 1 13 1 13 THANK YOU CALL...

Page 69: ...lect the SCALE function MORE KEYS 9 MORE KEYS or press 9 then press MORE KEYS MORE KEYS 9 2 Enter the weight using the decimal key for fractional weights Press the CASH TEND ENTER key 1 5 CASH TEND 3 Enter the price per pound on the ten key pad Do not use the decimal key For example for 3 00 enter 3 0 0 Press a department key For example press department 1 13 1 13 THANK YOU CALL AGAIN DATE 08 15 1...

Page 70: ...68 Samsung ER 550 Electronic Cash Register ...

Page 71: ...rom the CLEAR TOTALS control lock position Samples of each report and balancing formulas can be found in Report Samples on page 135 Instructions for performing the other functions available from the MANAGER MODE menu including Cash Declaration on page 76 Receipt Printing Control on page 78 Training Mode on page 80 OPERATING NOTE If you need help press the HELP SCREEN key Press ESC CLEAR to exit a ...

Page 72: ...t Contents Type Control Lock Position FINANCIAL Department Sales totals Function key totals and Balancing Information Daily or Period MANAGER or CLEAR TOTALS TIME Sales by hour summary totals Daily MANAGER or CLEAR TOTALS PLU Sales totals for PLUs Daily MANAGER or CLEAR TOTALS ALL CLERKS Sales totals for all clerks Daily MANAGER or CLEAR TOTALS INDIVIDUAL CLERK Sales totals for a designated clerk ...

Page 73: ...isplays MANAGER MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 0 to print reports or press 1 to display reports The PRINT REPORT or DISPLAY REPORT menu displays PRINT REPORT page1 0 DAILY REPORTS 1 PERIOD REPORT 2 ELECTRONIC JOURNAL DISPLAY REPORT page1 0 DAILY REPORTS 1 PERIOD REPORT ...

Page 74: ...ill display PRINT REPORT page2 0 FINANCIAL 1 TIME 2 PLU 3 ALL CLERKS 4 INDIVIDUAL CLERK 5 GROUP 6 STOCK PLU Enter the digit that represents the report you wish to take or press PAGE DOWN to view the remainder of the menu PRINT REPORT page2 7 STOCK DEPT 8 CLERK TIME REPORT 9 CASH CHECK TOTALS If you selected 1 for PERIOD REPORT page 2 of the menu will display PRINT REPORT page2 0 FINANCIAL Enter th...

Page 75: ...RT ONLY CASH 2 PRT ONLY CHECK 3 PRT ONLY MISC T 4 PRINT ONLY 5 PRINT ONLY RA PO 6 PRT ONLY RETURN Enter 0 to print the entire electronic journal or enter the digit that represents the specific information from the electronic journal report you wish to see or press PAGE DOWN to view the remainder of the menu ELECTRONIC JOURNAL 7 PRT ONLY EC VOID 8 PRT ONLY NS 9 PRT ONLY CANCEL ...

Page 76: ...T E J 3 PC COMMUNICATION 2 Press 0 for DAILY REPORTS 1 for PERIOD REPORT or 2 for RESET E J electronic journal If you selected 0 for DAILY REPORT page 2 of the menu will display RESET REPORTS page2 0 FINANCIAL 1 TIME 2 PLU 3 ALL CLERKS 4 INDIVIDUAL CLERK 5 GROUP 6 STOCK PLU Enter the digit that represents the report you wish to take or press PAGE DOWN to view the remainder of the menu RESET REPORT...

Page 77: ...r Manager Functions 75 If you selected 1 for PERIOD REPORT page 2 of the menu will display RESET REPORTS page2 0 FINANCIAL Enter the 0 to take a period FINANCIAL report If you selected 2 for RESET E J the report will reset without printing ...

Page 78: ...ntrol lock to the MANAGER position The MANAGER MODE menu displays MANAGER MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 2 to display the DECLARATION SCREEN DECLARATION SCREEN CASH 0 00 CHECK 0 00 TOTAL 0 00 3 You can enter the cash drawer total in one step or to facilitate the counting of the cash drawer you can enter each t...

Page 79: ...eclaration will display and print on the printer Declaration Screen Example DECLARATION SCREEN INPUT AMT 7 25 DRAWER TTL 7 15 DIFFERENCE 0 10 Declaration Print Example THANK YOU CALL AGAIN DATE 08 15 1999 SUN CASH 7 25 TOTAL AMT 7 25 INPUT AMT 7 25 DRAWER TTL 7 15 DIFFERENCE 0 10 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 80: ... to yes see System Option Programming on page 101 by pressing the CASH TEND key Setting Receipt or Journal Printing 1 Turn the Control lock to the MANAGER position The MANAGER MODE menu displays MANAGER MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 3 to change the print format from receipt to journal or journal to receipt Th...

Page 81: ...ER MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 4 to set the print on or off The REG PRINTING ON OFF screen displays Press the YES NO key then press the ENTER CASH TEND to change the function from its current setting REG PRINTING ON OFF REGISTER PRINTING IS CURRENTLY ON TO TURN OFF PRESS YES AND ENTER ...

Page 82: ... and counter on the financial report labeled TRAIN TTL is updated with the net amount of each training transaction To Enter Training Mode 1 Turn the Control lock to the MANAGER position The MANAGER MODE menu displays MANAGER MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 5 to display the ENTER EXIT TRAINING screen ENTER EXIT ...

Page 83: ...MODE 0 PRINT REPORTS 1 DISPLAY REPORTS 2 PERFORM DECLARA 3 REG PRINT FORMAT 4 STOP REG PRINTING 5 TRAINING MODE 2 Press 5 to display the ENTER EXIT TRAINING screen ENTER EXIT TRAINING REGIST IS CURRENTLY IN TRAINING TO EXIT TRAINING ENTER 0000 AND PRESS ENTER 3 Enter the 0000 press ENTER CASH TEND The MANAGER MODE screen returns The register is now out of training mode ...

Page 84: ...82 Manager Functions Samsung ER 550 Electronic Cash Register ...

Page 85: ...ion The first page of the PROGRAM MODE menu displays PROGRAM MODE 0 DEPARTMENT 1 PLU 2 SALES TAX 3 SYSTEM OPTION 4 PRINT OPTION 5 FUNCTION KEYS 6 CLERK Press PAGE DOWN to view the remainder of the PROGRAM MODE menu PROGRAM MODE 7 LOGO DESC 8 GROUP DESC 9 TARE WEIGHT 00 MORE Press the PAGE UP key to return to the first page of the PROGRAM MODE menu ...

Page 86: ... other options that are specific to each different function key See Function Key Programming on page 112 6 Press 6 to program clerk names and codes See Clerk Programming on page 118 7 Press 7 to program messages for the receipt logo See Logo Descriptor Programming on page 119 8 Press 8 to program descriptors for groups See Group Descriptor Programming on page 120 9 Press 9 to program tare weights ...

Page 87: ... Programming Instructions 85 Department Programming 1 At the PROGRAM control lock position menu press 0 for Department Programming The DEPARTMENT NUMBER screen displays DEPARTMENT NUMBER PUSH DEPT TO BE PROGRAMMED USE DEPT SHIFT IF NEEDED 0 ...

Page 88: ...ITEM N Press PAGE DOWN to view the second Department Programming screen Press PAGE Up once to return to the first option on a screen Press PAGE Up again to return to the previous screen Press ENTER to advance the arrow to the next option Press YES NO to toggle from Y to N for yes or no decisions Enter the Group you wish to link with the 10 key pad The default group is 0 DEPT 1 PROGRAMMING SCALABLE...

Page 89: ...BY TAX4 Y or N Select N for non taxable items Select Y to apply the appropriate tax automatically to entries in a department LINK GROUP 0 9 0 9 Enter a group where this department s sales will accumulate Ten group totals are available to summarize department sales Group totals appear on reports so that you can track sales of different types of items NEGATIVE ITEM Y or N Select Y to register items ...

Page 90: ...ht on the optional scale AUTO TARE 1 5 0 5 Enter a value 1 5 to indicate the number of the preprogrammed tare weight you want to automatically subtract when the department is used for a scale entry using an optional scale Enter 0 to disable automatic tare subtraction SEND TO KITCHEN Y or N Select Y if you wish entries into this department to print on the optional remote kitchen printer PRINT RED O...

Page 91: ...lectronic Cash Register Programming Instructions 89 PLU Programming 1 At the PROGRAM control lock position menu press 1 for PLU Programming The PLU NUMBER screen displays PLU NUMBER ENTER PLU NUMBER AND PUSH PLU KEY 0 ...

Page 92: ... registration of another PLU Enter the PLU you wish to link with the 10 key pad Enter 0 for no link PLU 1 PROGRAMMING SCALABLE N AUTO SCALE N AUTO TARE 1 5 0 LINK PLU 0 70 0 SEND TO KITCHEN N PRINT RED ON KP N Press PAGE DOWN to view the third PLU Programming screen To enter a descriptor press the corresponding number from the 10 key pad If necessary press the same key again to advance to the lett...

Page 93: ...this PLU s sales will accumulate 24 department totals are available to summarize PLU sales TAXable BY TAX1 TAXable BY TAX2 TAXable BY TAX3 TAXable BY TAX4 Y or N Select N for non taxable items Select Y to apply the appropriate tax automatically to entries in a department NEGATIVE ITEM Y or N Select Y to register items that subtract rather than add to the sale total SINGLE ITEM Y or N Select Y to f...

Page 94: ...ically subtract when the department is used for a scale entry using an optional scale Enter 0 to disable automatic tare subtraction LINK PLU 0 70 0 70 If you wish the registration of this PLU to automatically cause the registration of another PLU Enter the PLU you wish to link with the 10 key pad Enter 0 for no link Note the total number of PLUs available may vary Ask your Samsung dealer for more ...

Page 95: ... cost of the item you can use value added tax VAT to calculate the tax share of each sale A fourth tax programming option for the Canadian Goods and Services tax GST can be set using tax rate 4 Important Note After you have entered your tax program test for accuracy by entering several transactions of different dollar amounts Carefully check to make sure the tax charged by the cash register matche...

Page 96: ...o program There are four taxes available enter 1 2 3 or 4 The arrow will move to the TAX TYPE field 4 Enter 0 for an ADD ON tax with a straight percentage rate The appropriate TAX PROGRAMMING screen displays TAX 1 PROGRAMMING TAX RATE 0 000 5 When the arrow is pointed at the TAX RATE field enter the percentage rate for the sales tax For example if the tax is 6 percent enter 6 000 or 6 0 If the tax...

Page 97: ... PROGRAM position 2 From the PROGRAM MODE menu press 2 to view the TAX PROG screen TAX PROG TAX NUMBER 1 4 1 TAX TYPE 0 2 1 0 ADD ON 1 TAX TABLE 2 VAT 3 When the arrow is pointed at the TAX NUMBER field enter the number of the tax you wish to program There are four taxes available enter 1 2 3 or 4 The arrow will move to the TAX TYPE field 4 Enter 1 for an TAX TABLE programming The appropriate TAX ...

Page 98: ... should look like the following screen Note that this screen should look exactly like the corresponding part of the printed tax table TAX TABLE PROG TAX SALE AMT RANGE 0 00 0 00 0 10 0 01 0 11 0 21 0 02 0 22 0 38 0 03 0 39 0 56 0 04 0 57 0 73 0 05 0 74 0 91 7 Because this tax table has more than 5 break points the number of break points that can be displayed on the first screen you must continue t...

Page 99: ...T RANGE information the TAX PROG screen will return prompting you to enter the next tax if necessary Continue to program additional taxes or press CLEAR to return to the PROGRAM MODE screen Note Some tax tables are very complex Contact your Samsung Dealer for assistance should you have difficulty entering your Tax Table ...

Page 100: ... the break points begin to repeat Mark the beginning break points that do not fit a pattern as non repeat breaks Mark the break points that are repeating in a pattern as repeat breaks Count the number of repeat and non repeat breaks Tax Charged Sale Amount Range Break point Differences 0 00 0 00 0 10 0 01 0 11 0 21 1 1 0 02 0 22 0 38 1 7 0 03 0 39 0 56 1 8 Non Repeat 0 04 0 57 0 73 1 7 0 05 0 74 0...

Page 101: ...umber of the tax you wish to program There are four taxes available enter 1 2 3 or 4 The arrow will move to the TAX TYPE field 4 Enter 2 for VAT The appropriate TAX PROGRAMMING screen displays TAX 1 PROGRAMMING TAX RATE 0 000 5 When the arrow is pointed at the TAX RATE field enter the VAT rate For example if the tax is 6 percent enter 6 000 or 6 0 If the tax is 7 5 percent enter 7 500 or 7 5 using...

Page 102: ... Press ENTER CASH TEND The appropriate TAX 4 PROGRAMMING screen displays TAX 4 PROGRAMMING TAX RATE 0 000 GST IS TAXABLE BY RATE 1 N RATE 2 N RATE 3 N 5 When the arrow is pointed at the TAX RATE field enter the GST rate For example if the tax is 6 percent enter 6 000 or 6 0 If the tax is 7 5 percent enter 7 500 or 7 5 using the decimal key If the tax is 10 percent enter 10 000 or 10 0 Press the EN...

Page 103: ...OWN to view the 2nd System Option screen Press ENTER after making a change or press ENTER to advance the arrow to the next option without making a change Press PAGE Up once to return to the first option on a screen Press PAGE Up again to return to the previous screen NOTE Be sure to press ENTER after changing a selection If you do not press ENTER the change will not be accepted Press YES NO to tog...

Page 104: ...the previous screen NOTE Be sure to press ENTER after changing a selection If you do not press ENTER the change will not be accepted Press YES NO to toggle from Y to N for yes or no decisions SYSTEM OPTION pg 7 STOP OPERATIONS WHEN E J IS FULL N OPEN DRAWER WHEN REPORTS ARE RUN Y DATE FORMAT IS 0 0 MDY 1 DMY 2 YMD DECIMAL PLACE 2 SYSTEM OPTION pg 8 OPEN DRAWER DURING TRAIN MODE N DISABLE DEPT PRES...

Page 105: ...NG FEEDING LINE ON KP 0 SYSTEM OPTION pg 12 SEND TO KP IN VOID MODE Y SEND TO KP IN TRAIN MODE N Press PAGE DOWN to view the 12th Print Option screen Press PAGE DOWN to view the 11th Print Option screen Press ENTER after making a change or press ENTER to advance the arrow to the next option without making a change Press PAGE Up once to return to the first option on a screen Press PAGE Up again to ...

Page 106: ... set the length of time 1 99 seconds before the alarm sounds ALLOW POST TENDER Y or N Select Y to allow re tendering should a second change calculation be necessary Re enter the tendered amount and press the CASH key to show the new change computation OPEN DRAWER ON POST TENDER Y or N If you enable post tendering select N not to open the cash drawer after the second tender ALLOW MULPTIPLE RECEIPT ...

Page 107: ... OPERATOR WHEN E J IS FULL Y or N If the electronic journal is enabled above select Y if you wish to display a message to notify the operator when the journal memory is full STOP OPERATIONS WHEN E J IS FULL Y or N If the electronic journal is enabled above select Y if you wish to stop operations when the journal memory is full OPEN DRAWER WHEN REPORTS ARE RUN Y or N Select N if you do not want the...

Page 108: ...MANAGER then press 8 for TIME IN OUT PORT IS DEFINED SCALE 0 RJ 1 KP 2 0 1 or 2 Select the application for the communications port Select 0 for scale interface select 1 for remote journal printer prints line by line select 2 for remote kitchen printer prints after finalization COMBINE SAME ITEM ON KP Y or N If a remote kitchen printer is attached to the communications port select Y if you wish to ...

Page 109: ...Press PAGE DOWN to view the 2nd System Print screen Press ENTER after making a change or press ENTER to advance the arrow to the next option without making a change Press PAGE Up once to return to the first option on a screen Press PAGE Up again to return to the previous screen NOTE Be sure to press ENTER after changing a selection If you do not press ENTER the change will not be accepted Press YE...

Page 110: ...hange Press PAGE Up once to return to the first option on a screen Press PAGE Up again to return to the previous screen NOTE Be sure to press ENTER after changing a selection If you do not press ENTER the change will not be accepted Press YES NO to toggle from Y to N for yes or no decisions PRINT OPTION pg 7 PRINT GROSS TOTAL ON X REPORT Y PRINT GROSS TOTAL ON Z REPORT Y PRINT Z COUNTER Y PRINT OP...

Page 111: ...AGE DOWN to view the 9th Print Option screen PRINT OPTION pg 10 PRT KP ORDER ON RECEIPT Y CURRENCY SYMBOL CONV 1 CONV 2 CONV 3 CONV 4 Press PAGE DOWN to view the 10th Print Option screen Press ENTER after making a change or press ENTER to advance the arrow to the next option without making a change Press PAGE Up once to return to the first option on a screen Press PAGE Up again to return to the pr...

Page 112: ...ints only totals with information other than zero Select N if you wish to print the contents of all the PLUs even if the total is zero PRINT DEPT WITH ZERO TOTALS ON REPORT Y or N By default the register prints only totals with information other than zero Select N if you wish to print the contents of all the Departments even if the total is zero PRINT SUBTOTAL WHEN PRESSED Y or N Select Y if you w...

Page 113: ... you hand write credit card slips you may find it useful to print the merchandise subtotal Select Y if you wish to print the subtotal without tax on the receipt PRINT TAX AMOUNT Y or N Select Y if you wish to delete the printing of the tax amount on the receipt TAX AMOUNT IS Y COMBINE N ITEMIZE Y or N Select Y if you are calculating and reporting more that one sales tax rate separately you wish to...

Page 114: ...T AMT TEND COMP N OVER TENDER UNDER MGR CONTROL N CASH KEY PROG ALLOW UNDER TEND Y DOES DRAWER OPEN Y EXEMPT TAX 1 N EXEMPT TAX 2 N EXEMPT TAX 3 N EXEMPT TAX 4 N To enter a descriptor press the corresponding number from the 10 key pad If necessary press the same key again to advance to the letter you wish to use After you select each letter press ENTER CASH TEND See How to Enter Descriptors in Pro...

Page 115: ...ion ALLOW UNDER TEND Y or N Select N if you do not want the operator to tender less than the amount of the sale DOES DRAWER OPEN Y or N Select N if you do not want the drawer to opened with this key EXEMPT TAX 1 EXEMPT TAX 2 EXEMPT TAX 3 EXEMPT TAX 4 Y or N Select Y to exempt the appropriate tax automatically when finalized with this key NO SALE Function Options Option Entry Description DESC Alpha...

Page 116: ...ion is an amount enter an amount from 0 to 999 99 If not zero the amount will be the preset coupon amount If the function is a percentage enter a percentage from 0 to 99 999 If not zero the percentage will be the preset percentage KEY DISABLE Y or N Select Y to disable this function UNDER MGR CONTROL Y or N Select Y if you do not want the operator use this function in REGISTER mode When selected t...

Page 117: ... calculate the change OVER TENDER UNDER MGR CONTROL Y or N Select Y if you do not want the operator to tender more than the amount of the sale and issue change When selected over tendering is allowed only in the MANAGER control lock position ALLOW UNDER TEND Y or N Select N if you do not want the operator to tender less than the amount of the sale DOES DRAWER OPEN Y or N Select N if you do not wan...

Page 118: ...block the tare weight entry feature TARE ENTRY IS X Y or N Select Y if you want to enter a tare weight only in the MANAGER control lock position TARE WEIGHT COMPULSORY Y or N Select Y if you want to enforce the tare entry WEIGHT SYM FOR MAN N lb Y kg Y or N Select Y if you want to display and print the kg instead of the lb symbol applies to manual weight systems only CURRENCY CONV 1 4 Function Opt...

Page 119: ...currency in dollars or dollars in foreign currency Use the rate stated in dollars in foreign currency when you are programming this section The US dollar home currency is worth 1 3720 Canadian dollars foreign currency 4 1 3 7 2 0 Exchange Rate Decimal Position The US dollar home currency is worth 110 24 Japanese Yen foreign currency 2 1 1 0 2 4 Exchange Rate Decimal Position ...

Page 120: ...ey pad If necessary press the same key again to advance to the letter you wish to use After you select each letter press ENTER CASH TEND See How to Enter Descriptors in Program Mode on page 26 for more information 4 After making new entries or changes for a function key press the CLEAR key to finalize and return to the PROGRAM MODE screen Clerk Programming Reference Information Option Entry Descri...

Page 121: ...AGE 1 MESSAGE 2 T H A N K Y O MESSAGE 3 C A L L A G A I MESSAGE PROG MESSAGE 4 MESSAGE 5 To enter a descriptor press the corresponding number from the 10 key pad If necessary press the same key again to advance to the letter you wish to use After you select each letter press ENTER CASH TEND See How to Enter Descriptors in Program Mode on page 26 for more information Press PAGE DOWN to view the sec...

Page 122: ...g for each group GROUP DESC PROG GRP 0 GRP 1 GRP 2 GRP 3 GRP 4 GROUP DESC PROG GRP 5 GRP 6 GRP 7 GRP 8 GRP 9 To enter a descriptor press the corresponding number from the 10 key pad If necessary press the same key again to advance to the letter you wish to use After you select each letter press ENTER CASH TEND See How to Enter Descriptors in Program Mode on page 26 for more information Press PAGE ...

Page 123: ...ard tare weights By entering the tare number 1 5 the operator can automatically subtract the predetermined container weight when a product is on the scale 1 At the PROGRAM control lock position menu press 9 for TARE WEIGHT The TARE WEIGHT PROG screen displays 2 Enter a weight up to 9 999 lbs for each tare Use the decimal key when entering fractional weights TARE WEIGHT PROG TARE 1 0 000 TARE 2 0 0...

Page 124: ...sh to modify The CLERK I O PROG screen displays Note that the times displayed here are in a 24 hour format military time i e 5 00PM is 17 00 CLERK I O PROG IN 01 25 99 08 00 OUT 01 25 99 17 00 IN 00 00 00 00 00 OUT 00 00 00 00 00 IN 00 00 00 00 00 OUT 00 00 00 00 00 TIME WORKED 09 00 4 The screen displays the last 3 time records If necessary use the PAGE UP or PAGE DOWN keys to view previous recor...

Page 125: ...age2 screen displays 2 Press 1 for INVENTORY PLU or press 2 for INVENTORY DEPT The screen prompts you to enter a PLU number or press a department key PLU NUMBER ENTER PLU NUMBER AND PUSH PLU KEY PLU 1 PROGRAMMING STOCK QUANTITY 0 00 3 The current stock quantity for the PLU or department you are programming is displayed Enter the new stock quantity press the ENTER CASH TEND key Note the screen imme...

Page 126: ...control lock position menu press 00 for MORE The PROGRAM MODE page2 screen displays 2 Press 4 to scan program segments separately or press 5 to print a complete program scan with the exception of the PLU program scan 3 If you chose 4 the PROGRAM SCAN menu displays PROGRAM SCAN 0 DEPARTMENT 1 PLU 2 SALES TAX 3 SYSTEM OPTION 4 PRINT OPTION 5 FUNCTION KEYS 6 CLERK 4 Press PAGE DOWN to view the remain...

Page 127: ...9 SUN DEPT SCAN DESC DEPT 1 PRESET N PRICE HALO 0 00 TAXABLE BY TAX1 N TAXABLE BY TAX2 N TAXABLE BY TAX3 N TAXABLE BY TAX4 N LINK GROUP 0 9 0 NEGATIVE ITEM N SINGLE ITEM N NON ADD COMP N GALLONAGE ITEM N DISABLE N INVENTORY ITEM N SCALABLE N AUTO SCALE N AUTO TARE 1 5 0 SEND TO KITCHEN N PRINT RED ON KP N ANNIE NO 000001 TIME 11 27AM 01 ...

Page 128: ...LU 1 PRESET N PRICE HALO 0 00 LINK DEPT 1 24 1 TAXABLE BY TAX1 N TAXABLE BY TAX2 N TAXABLE BY TAX3 N TAXABLE BY TAX4 N NEGATIVE ITEM N SINGLE ITEM N NON ADD COMP N GALLONAGE ITEM N DISABLE N INVENTORY ITEM N SCALABLE N AUTO SCALE N AUTO TARE 1 5 0 LINK PLU 0 70 0 SEND TO KITCHEN N PRINT RED ON KP N ANNIE NO 000001 TIME 11 27AM 01 ...

Page 129: ...IN DATE 08 15 1999 SUN TAX PROGRAMMING SCAN TAX 1 TAX SALE AMT RANGE 0 00 0 00 0 10 0 01 0 11 0 21 0 02 0 22 0 38 0 03 0 39 0 56 0 04 0 57 0 73 0 05 0 74 0 91 0 06 0 92 1 08 0 07 1 09 1 24 0 08 1 25 1 41 TAX 2 ADD ON at 3 000 TAX 3 VAT at 5 000 TAX 4 ADD ON at 0 000 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 130: ...OWN DRAWER NEEDS TO BE SHUT TO OPERATE Y OPEN DRAWER ALARM N SECONDS TO ALLOW DRAWER OPEN 30 ALLOW POST TENDER N OPEN DRAWER ON POST TENDER N ALLOW MULPTIPLE RECEIPT N PLU SALES AFFECT DEPT ACTIVITY N CASH DECLARATION REQ BEFORE REPORTS N MGR CONTROL TO TEND NEGATIVE BALANCE N MGR CONTROL TO TEND ZERO BALANCE N ALLOW CHECK CASH Y RESET TRANSACTION ON Z REPORT N RESET GRAND TOTAL AFTER Z REPORT N T...

Page 131: ... YMD DECIMAL PLACE 2 OPEN DRAWER DURING TRAINING MODE N DISABLE DEPT PRESET OVERRIDE N CASH IN DRAWER LIMIT 0 NO LIMIT 0 00 AND TAX CAL 0 SPLIT PRICE CAL 0 CALCULATION CHART 0 ROUND UP AT 0 50 1 ROUND UP 2 ROUND DOWN ALLOW DOLLAR ENTRY W O SCALE ON SCALABLE ITEM N MANAGER REQUIRED FOR TIME IN OUT N PORT IS DEFINED 0 SCALE 0 RJ 1 KP 2 COMBINE SAME ITEM ON KP Y INITIAL FEEDING LINE ON KP 0 ENDING FE...

Page 132: ...KIP ZERO TOTALS ON FINANCIAL REPORT Y SKIP ZERO TOTALS ON CLERK REPORT Y PRT CLERK REPORT N AFT FINANCIAL RPT PRINT PLU WITH ZERO TOTALS ON REPORT N PRINT DEPT WITH ZERO TOTALS ON REPORT N PRINT SUBTOTAL WHEN PRESSED N PRT SALE ITEM NO N PRINT OF SALES ON DEPT REPORT N PRINT OF SALES ON PLU REPORT N PRINT LINK DEPT IN PLU REPORT N PRINT CONS NO Y PRINT DATE Y PRINT TIME Y MACHINE NO 1 O NO PRINT P...

Page 133: ... ON X REPORT Y PRINT GROSS TOTAL ON Z REPORT Y PRINT Z COUNTER Y PRINT SUBTOTAL W O TAX N PRINT TAX AMOUNT Y TAX AMOUNT IS N Y COMBINE N ITEMIZE PRT TAXABLE TOTAL N PRINT TAX RATE N INCLUDE VAT TAX IN TAX AMT N PRINT NET SALE N AMOUNT INCL VAT PRINT TRAIN MODE Y TITLE IN TRAIN MODE PRT KP ORDER ON RECEIPT Y CURRENCY SYMBOL CONV 1 CONV 2 CONV 3 CONV 4 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 134: ...ON KEY SCAN DESC CASH HALO 0 00 0 NO LIMIT AMT TEND COMP N OVER TENDER UNDER MGR CONTROL N ALLOW UNDER TEND Y DOES DRAWER OPEN Y EXEMPT TAX 1 N EXEMPT TAX 2 N EXEMPT TAX 3 N EXEMPT TAX 4 N ANNIE NO 000001 TIME 11 27AM 01 Clerk THANK YOU CALL AGAIN DATE 08 15 1999 SUN CLERK SCAN NAME ANNIE PASSWORD 0 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 135: ... 08 15 1999 SUN LOGO SCAN MESSAGE 1 MESSAGE 2 THANK YOU MESSAGE 3 CALL AGAIN MESSAGE 4 MESSAGE 5 ANNIE NO 000001 TIME 11 27AM 01 Group Descriptor THANK YOU CALL AGAIN DATE 08 15 1999 SUN GROUP DESC SCAN GRP 0 FOOD GRP 1 BEVERAGE GRP 2 BAR GRP 3 GRP 4 GRP 5 GRP 6 GRP 7 GRP 8 GRP 9 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 136: ...nstructions Samsung ER 550 Electronic Cash Register Tare Weight THANK YOU CALL AGAIN DATE 08 15 1999 SUN TARE WEIGHT SCAN TARE 1 0 050 TARE 2 0 000 TARE 3 0 000 TARE 4 0 000 TARE 5 0 000 ANNIE NO 000001 TIME 11 27AM 01 ...

Page 137: ...set to N Your report may look different depending on the print options you have selected See Print Option Programming on page 107 if you wish to change the content of your financial report Report Type Reset Z Counter Report Name Department Descriptor Department Activity Counter Department Sales Total Department Descriptor Department Activity Counter Department Sales Total THANK YOU CALL AGAIN DATE...

Page 138: ...Tax Collected for Tax Rate 3 Tax Collected for Tax Rate 4 Activity Count For 1 Key Dollar Amount For 1 Key Activity Count For 2 Key Dollar Amount For 2 Key Activity Count For 3 Key Dollar Amount For 3 Key Activity Count For 4 Key Dollar Amount For 4 Key Customer Count Net Sales Total GROCERY QTY 1 SALES AMT 10 00 NEWSPAPER QTY 1 SALES AMT 4 00 MGR DISC N QTY 1 SALES AMT 1 95 MISC QTY 1 SALES AMT 8...

Page 139: ...Sales Of Misc Tender 4 Sales Dollar Amt Of Misc Tender 4 Sales Of Rec d On Account Transactions Total Of Rec d On Accounts Of Paid Out Transactions Total Of Paid Out Transactions Of Neg Plus Linked To Pos Depts Total Of Plus Linked To Depts Cnt Of Sales Ending In Or 0 Bal Total Of Negative Sales Count Of No Sales Total of Non Adding Number Entries Cash in drawer amount Check in drawer amount Misc ...

Page 140: ...ency 3 in Drawer Foreign Currency 4 in Drawer Drawer Total Count of Training Mode Transactions Total of Training Mode Transactions Non Resettable Grand Total Clerk Transaction Number Time Register Number CONV1 0 00 CONV2 0 00 CONV3 0 00 CONV4 0 00 DRAWER TTL 25 22 TRAIN TTL 0 0 00 GRAND TOTAL 51 76 ANNIE NO 000001 TIME 11 04AM 01 ...

Page 141: ...rt Type Reset Z Counter Report Name Hourly Time Period Activity Counter Net Sales Total for the Period Percentage of Sales Activity Count for All Periods Net Sales Total for All Periods Clerk Transaction Number Time Register Number THANK YOU CALL AGAIN DATE 08 15 1999 SUN X1 REPORT 0004 TIME TIME 9 00 QTY 11 SALES AMT 40 22 SALE RATE 100 00 TOTAL CNT 11 TOTAL AMT 40 22 ANNIE NO 000001 TIME 11 04AM...

Page 142: ...ee Print Option Programming on page 107 if you wish to change the content of your financial report Report Type Reset Z Counter Report Name PLU Descriptor PLU Activity Counter PLU Sales Total of this PLUs sales to All PLUs PLU information is listed for each PLU Activity Count for All PLUs Sales Total for All PLUs Clerk Transaction Number Time Register Number THANK YOU CALL AGAIN DATE 08 15 1999 SUN...

Page 143: ...SKIP ZERO TOTALS ON CLERK REPORT is set to N PRINT MEDIA TOTALS ON CLERK REPORT is set to N Your report may look different depending on the print options you have selected See Print Option Programming on page 107 if you wish to change the content of your financial report Report Type Reset Z Counter Report Name Clerk Name Number of Sales Net Sales for the Clerk Number of No Sales for the Clerk Cler...

Page 144: ...Rate 4 Tax Collected for Tax Rate 1 Tax Collected for Tax Rate 2 Tax Collected for Tax Rate 3 Tax Collected for Tax Rate 4 Activity Count For 1 Key Dollar Amount For 1 Key Activity Count For 2 Key Dollar Amount For 2 Key Activity Count For 3 Key Dollar Amount For 3 Key Activity Count For 4 Key Dollar Amount For 4 Key TAX 1 Credited On Negative Sales TAX 2 Credited On Negative Sales TAX 3 Credited ...

Page 145: ...ut Transactions Total Of Paid Out Transactions Cash in drawer amount Check in drawer amount Misc Tender 1 in drawer amount Misc Tender 2 in drawer amount Misc Tender 3 in drawer amount Misc Tender 4 in drawer amount Drawer Total Count of Training Mode Transactions Number of No Sales Clerk information is listed for each Clerk Clerk Transaction Number Time Register Number RETURN 2 1 98 ERR CORR 1 2 ...

Page 146: ...am the descriptor that is printed for each group on this report See Group Descriptor Programming on page 120 The Groups report lists group activity and sales totals for each active group Report Type Reset Z Counter Report Name Group Descriptor Group Activity Counter Group Sales Total Activity Count for All Groups Sales Total for All Groups Clerk Transaction Number Time Register Number THANK YOU CA...

Page 147: ...n page 123 to set the inventory level PLU and Department Stock reports list the current inventory level for items with inventory status PLU Stock Report Example Report Type Reset Z Counter Report Name PLU Descriptor Counter Clerk Transaction Number Time Register Number THANK YOU CALL AGAIN DATE 08 15 1999 SUN X1 REPORT 0004 ALL PLU STOCK PLU 17 34 APPLES 67 ANNIE NO 000001 TIME 11 04AM 01 Departme...

Page 148: ...uickly report current cash and check in drawer totals Report Type Reset Z Counter Report Name Cash in Drawer Total Checks in Drawer Total Clerk Transaction Number Time Register Number THANK YOU CALL AGAIN DATE 08 15 1999 SUN X1 REPORT 0004 IN DRAWER CASH IN D 20 07 CHECK IN D 1 15 ANNIE NO 000001 TIME 11 04AM 01 ...

Page 149: ... for each clerk Time worked total for each clerk Total time worked for all clerks Clerk Transaction Number Time Register Number THANK YOU CALL AGAIN DATE 08 15 1999 SUN X1 REPORT 0004 TIME CLERK REPORT ANNIE IN 08 15 1999 08 00AM OUT 08 15 1999 05 00PM TIME WORKED 09 00 TOTAL WORKED 09 00 ANNIE NO 000001 TIME 11 04AM 01 Note Time worked is always in HH MM ...

Page 150: ...ems capture and print reset reports You can also choose to prompt the operator when the electronic journal memory is full and or shut down register operations when the memory is full See System Option Programming on page 101 THANK YOU CALL AGAIN ELECTRONIC JOURNAL DATE 08 15 1999 SUN DEPT 1 T1 2 99 TAX1 AMT 0 18 TOTAL 3 17 CASH 3 17 ANNIE NO 000001 TIME 11 27AM 01 DATE 08 15 1999 SUN DEPT 5 1 29 T...

Page 151: ...DEPT TTL TAX1 AMOUNT TAX2 AMOUNT TAX3 AMOUNT Sale Coupon Total Sale Discount Total Sale Surcharge Total NET TOTAL Subtract the value printed Do not subtract the negative number or add the value Gross Total NET TOTAL Negative Departments Item Coupon Total Item Percent Discount Total Sale Coupon Total Sale Discount Total TAX CREDIT 1 4 RETURN MODE VD Minus PLUs linked to Positive Departments GROSS T...

Page 152: ...50 Report Samples Samsung ER 550 Electronic Cash Register Grand Total Yesterdays GRAND TOTAL GROSS TTL GRAND TOTAL Drawer Total CASH IN D CHECK IN D MISC1 IN D MISC2 IN D MISC3 IN D MISC4 IN D DRAWER TTL ...

Page 153: ...sts on page 152 Clear Totals on page 153 Reading Program Information on page 154 Because access to these functions can present a security issue it is recommended that all Program keys which access the SERVICE MODE control lock position be secured in an appropriate place OPERATING NOTE If you need help press the HELP SCREEN key Press ESC CLEAR to exit a help screen and return to the original screen...

Page 154: ...E screen HW TEST MODE 0 TEST PRINTER 1 TEST DISPLAY 2 TEST KEYBOARD 3 TEST PORT 4 TEST PRINTER DISPLAY DRAWER 3 Press 0 The printer will print a test pattern 1 The screen will display a test pattern Press CLEAR to exit the test 2 The keyboard test begins The screen will provide instructions Press CLEAR to exit the test 3 The communications port is tested Loop back connector must be installed to pe...

Page 155: ... position The SERVICE MODE menu displays SERVICE MODE 0 HW TEST 1 CLEAR ALL TOTALS 2 CLEAR GRAND TOTAL 3 EPROM INFO 2 Press 1 to clear all totals and counters press 2 to clear only the grand total The screen will ask ARE YOU SURE CLEAR ALL TOTALS ARE YOU SURE NO 3 Press YES NO then press ENTER CASH TEND The printer will print a message confirming the operation THANK YOU CALL AGAIN DATE 08 15 1999 ...

Page 156: ...chip EPROM The date and version number of the program can be read here 1 Turn the Control lock to the SERVICE MODE position The SERVICE MODE menu displays SERVICE MODE 0 HW TEST 1 CLEAR ALL TOTALS 2 CLEAR GRAND TOTAL 3 EPROM INFO 2 Press 3 to display EPROM information ER 550 EPROM INFO V 1 01 FEB 06 1997 CHECK SUM 6F4B PLU EJ 70 1370 PRESS CLEAR KEY 3 Press CLEAR to exit the test ...

Page 157: ...der to monitor productivity account for cash and other media and or pay commissions Compulsory When an operation is programmed compulsory a function i e Non add number entry must be performed in order to complete the operation Consecutive Number A count appears at the bottom of each receipt and after each transaction on the journal tape This count increases by one with each transaction report or s...

Page 158: ...area of memory designated to keep a sales journal The electronic journal can be printed if necessary to provide a traditional record of all register activity Error Condition An error condition signals that mis operation has occurred It is identified by an audible tone and an error descriptor appearing on the display Error Correct An error correct operation voids the last item entered it must be us...

Page 159: ...action Register Number The register number is a programmable number which prints on the receipt and journal tapes It identifies the electronic cash register the sale or report was performed on Stay Down When a function is programmed as a Stay down function it is valid until changed For example a Stay down clerk remains signed on until either signed off or another clerk is signed on Surcharge Item ...

Page 160: ...sung ER 550 Electronic Cash Register Tender The method of register operation in which payment is made and the transaction is finalized Void A void operation will erase a previous item entry It must be used inside of a sale only ...

Page 161: ...ing all totals 153 Clearing Memory 21 Clerk key 10 Clerk In Out Programming 122 Clerk Report Generating 70 Sample 141 Clerk Time Report Generating 70 Clerks code entry 31 pop up 31 printing names 111 programming 118 programming entry method 104 programming staydown pop up 104 push button 31 sign off instructions 32 sign on instructions 32 stay down 31 time keeping 33 Control Lock 11 Coupon Item St...

Page 162: ...Total balancing 150 Clearing 153 printing on reports 111 resetting on reports 105 Gross Total balancing 149 printing on reports 111 Group Descriptor Programming 120 Groups Report Generating 70 Sample 144 H Hardware Tests 152 Help Screen key 9 I Inventory Level Programming 123 K Keyboard Layout 8 keys register 11 L Logo Descriptor Programming 119 M Manager Control negative balances 104 zero balance...

Page 163: ...unction programming 114 Operation 49 Ribbon Cartridge installing 20 Rounding Up Down 105 S Sample Receipt 12 SBTL More Tenders key 10 Scale Operations 64 Manual Weight Entry 67 Tare Entry 66 Shifting Tax 42 Single Item Department Operation 38 programming 87 Single Item PLU programming 91 Split Pricing Operation 37 Split Pricing PLU Operation 41 Split Tender 60 Stock Reports Generating 70 Samples 1...

Page 164: ... Index Samsung ER 550 Electronic Cash Register V Void Last Item 50 Previous Item 50 Void Item Function programming 114 Void Item key 9 Void Position Operations 51 Y Yes No key 10 Z Zero Skip on reports 110 ...

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