Samsung DW80CG545 Series User Manual Download

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English

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Troubleshooting 47

Check these solutions if your dishwasher…

Information codes

Cycle chart

Appendix 58

Helping the environment

Specifications 58

Open Source Announcement

Warranty (U.S.A)

DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 3

2023-03-24 12:21:02

Summary of Contents for DW80CG545 Series

Page 1: ...Dishwasher User manual DW80CG545 DW80CG542 DW80CG502 DW80CB545 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 1 2023 03 24 12 21 02 ...

Page 2: ...1 Unsuitable items for the dishwasher 13 Using your dishwasher 14 Basic use of racks 14 Detergent guidelines 24 Touchpad responsiveness 27 Operations 28 Control panel 28 Cycle overview 31 Simple steps to start your dishwasher 33 Settings 34 SmartThings 36 Special features 39 Maintenance 40 Cleaning 40 Long term care 45 Cleaning the drain pump 45 Storing your dishwasher 46 DW5000C_DW80CB507012AA_DD...

Page 3: ...ese solutions if your dishwasher 47 Information codes 52 Cycle chart 54 Appendix 58 Helping the environment 58 Specifications 58 Open Source Announcement 59 Warranty U S A 60 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 3 2023 03 24 12 21 02 ...

Page 4: ...se common sense caution and care when installing maintaining and operating your dishwasher Important safety symbols What the icons and signs in this user manual mean WARNING Hazards or unsafe practices that may result in severe personal injury or death To reduce the risk of fire explosion electric shock or personal injury when using your dishwasher follow these basic safety precautions CAUTION Haz...

Page 5: ... recommendations 6 Do not touch the HEATING ELEMENT during or immediately after use 7 Do not operate your dishwasher unless all ENCLOSURE panels are properly in place 8 Do not tamper with the controls 9 Do not abuse sit on or stand on the door or dish rack of the dishwasher 10 To reduce the risk of injury do not allow children to play in or on the dishwasher 11 Under certain conditions hydrogen ga...

Page 6: ...line is susceptible to breakage As time goes by it becomes less flexible Check the line periodically If it is swollen torn cut or there is a water leak replace it immediately To safely operate this appliance familiarize yourself with its operations and exercise care when using it Do not put gasoline solvents or other ﬂammable materials inside the dishwasher Do not wash dishes exposed to these mate...

Page 7: ...ly Before using your dishwasher WARNING Tip Over Hazard Do not use the dishwasher until it is correctly installed Do not push down on the dishwasher door when it is open Do not place excessive weight on the dishwasher door when it is open Electric Shock Hazard Failure to follow these instructions can result in death fire or electric shock Electrically ground the dishwasher Connect the ground wire ...

Page 8: ...s These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installatio...

Page 9: ...erference and 2 this device must accept any interference including interference that may cause undesired operation of the device This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme á la norme NMB 003 du Canada For products sold in the US and Canadian markets only channels 1 11 are available You cannot select any other channels IC RADIAT...

Page 10: ...sher has been damaged make note of it on the waybill and keep a copy Do not install the dishwasher and contact Samsung Customer Service at the number listed on the next page If there is no damage to the product you can proceed with the installation If you are going to install it yourself make sure to read through the installation guide and follow the directions inside After unpacking your dishwash...

Page 11: ...er was damaged during shipping or if you do not have all the parts contact Samsung Customer Service at 1 800 SAMSUNG 726 7864 03 04 05 02 06 07 01 01 Top nozzle 02 Storm Wash 03 Lower nozzle 04 Dispenser 05 Control panel 06 Door 07 Base Storm Wash DW80CG545 DW80CG542 DW80CB542 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 11 2023 03 24 12 21 03 ...

Page 12: ...not wash items that are covered with ash sand wax lubricating grease or paint These materials will damage the dishwasher Ash does not dissolve and will spread inside the dishwasher Remove food remains such as bones fruit seeds etc and waste such as toothpicks paper napkins etc from your dishes Food remains and waste can make noise cause the dishwasher to malfunction and damage your dishes and dish...

Page 13: ...minium items or items with adhesive Non heat resistant plastics Craft items antiques valuable vases and decorative glassware Pottery or glazed ceramic items Wooden cutlery and crockery or items with wooden parts Delicate glassware or glassware containing lead crystal Clouding may occur on the glassware after frequent washing NOTE Silverware that has contacted food containing sulphur may become dis...

Page 14: ...n diameter DW80CG545 DW80CB545 Models To raise the upper rack Pull the upper rack upwards The adjustable handle will latch and the upper rack will rise To lower than upper rack Hold both the adjustable handles located at the left and right sides of the upper rack and then evenly press down CAUTION Adjust the height of the upper rack before loading dishes into the rack Adjusting the rack after load...

Page 15: ...the left and right sides of the upper rack to lock on the rail To lower than upper rack Pull the upper rack out and then put the upper four wheels to lock on the rail CAUTION Adjust the height of the upper rack before loading dishes into the rack Adjusting the rack after loading the dishes may damage the dishes DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 15 2023 03 24 12 21 04 ...

Page 16: ...illustrations below CAUTION While the upper rack is removable it must be installed for the dishwasher to operate properly If you attempt to operate the dishwasher without the rack noise will occur and the dishwasher will perform poorly DW80CG545 DW80CB545 Models Step 1 Step 2 Step 3 DW80CG542 DW80CG502 Models Step 1 Step 2 Step 3 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 16 2023 03 24 12 ...

Page 17: ... 3 Push the handle lock tab in i e to your left with the tip of your thumb and then pull the handle towards you until it disengages from the support 4 Repeat this process with the right handle using your left thumb 5 When the handles are removed remove the 3rd rack from the dishwasher 6 Reverse the order of removal to re insert the 3rd rack CAUTION Make sure the hook shaped part of the handle face...

Page 18: ... pots lids casserole dishes and plates Load large items such as pans and pots into the dishwasher so their open sides face downwards We recommend loading cups stemware and small plates into the upper rack See the recommended loading patterns below 8 place settings 10 place settings 12 place settings DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 18 2023 03 24 12 21 06 ...

Page 19: ...ea on the left side of the lower rack Dotted zone When you select Storm Wash the dishwasher supplies additional power to reinforce the water jet in the Storm Wash area Make sure pot handles and other items do not interfere with the rotation of the nozzles DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 19 2023 03 24 12 21 06 ...

Page 20: ...nd the open sides of the plates at the center of the dishwasher face each other See the illustrations below Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom of the upper rack Check this by rotating the nozzle by hand When loading dishes pull the upper rack out sufficiently so you can load it without striking the counter above 8 place setti...

Page 21: ...ands in the lower basket You can load cutlery and utensils in the 3rd rack or the spoon stands in the lower basket Removing the 3rd Rack The entire 3rd rack can be removed if more space is needed on the upper rack for larger items See the To remove the 3rd Rack section on page 17 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 21 2023 03 24 12 21 08 ...

Page 22: ...each knife spoon or fork separately into the spoon stands in the basket s covers to prevent chipping and discoloration See the illustrations below You can use the cutlery rack with the cover open Refer to the illustration on the left 8 place settings 10 place settings DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 22 2023 03 24 12 21 08 ...

Page 23: ...gram to the numbers in the list of cutlery items below NOTE Do NOT let any item extend through the bottom Do not load chopsticks in this rack which should be loaded in the 3rd rack 1 2 3 4 5 1 Forks 2 Tea spoons 3 Dinner spoons 4 Knives 5 Serving spoons and Serving forks 6 Remaining items DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 23 2023 03 24 12 21 09 ...

Page 24: ...aled detergent fumes seek medical attention immediately Keep dishwasher detergent out of children s reach CAUTION Use dishwasher detergent only Other types of detergent produce excessive foam which may decrease the dishwasher s performance or cause it to malfunction To fill the detergent dispenser 1 Open the detergent dispenser cap by pressing the detergent dispenser catch NOTE The cap remains ope...

Page 25: ...iled pour a small amount of detergent onto the door for better cleaning results NOTE The additional detergent will activate during the pre wash process The cover opens automatically to dispense the detergent during the wash DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 25 2023 03 24 12 21 09 ...

Page 26: ...ause the dishwasher to malfunction CAUTION Do not apply any type of detergent to the rinse aid compartment Do not over fill the compartment Excessive rinse aid may overflow during a cycle 1 Open the rinse aid reservoir cap 2 Fill the rinse aid reservoir with rinse aid CAUTION Do not fill the reservoir above the full level indicator Excess rinse aid can overflow during the wash cycle 3 Close the ri...

Page 27: ...osing responsiveness follow these instructions Touch the center of each button with one finger Do not touch more than one button at a time except as directed Clean the surface of the control panel regularly with a soft damp cloth DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 27 2023 03 24 12 21 10 ...

Page 28: ...ete the dishwasher powers off automatically 02 Cycle Selector Select the appropriate wash cycle depending on the soil level of your dishes After you select a cycle the Cycle On light for that cycle lights If you want to change the cycle once it has started press the Power button Then turn on the dishwasher again and select a new cycle 03 Storm Wash Use this option when you want to wash pots and pa...

Page 29: ...he Sanitize mode the amount of detergent as 3 4 oz 20 g in Main wash dispenser and 1 3 oz 10 g on the door for pre wash is used 06 Hi Temp Wash Raises the main wash temperature to improve cleaning for loads containing tough baked on food 07 Lock 3 sec Control Lock allows you to lock the buttons on the control panel so children cannot accidently start the dishwasher by pressing the buttons on the p...

Page 30: ...button for three 3 seconds Once the dishwasher is reset select a cycle and option and then press Start to restart the dishwasher Indicators Control Lock indicator Lights up if Control Lock is activated and blinks if any button except for the Power button is pressed AI Energy mode indicator AI Energy mode becomes active when the SmartThings app allows it to be enabled With the AI Energy mode enable...

Page 31: ... soiled fragile items such as fine glassware and crystal glass wine glass Do not use this cycle for other glassware because clouding or etching may occur 05 Express 60 Use this cycle when you need to wash dishes quickly It takes about 1 hour 06 Pre Blast Use this cycle for dislodging large food debris roughly in a quick time and preventing caking No detergent or rinse is applied 07 Download Cycle ...

Page 32: ...ure use 3 Press Start button and close the door of the dishwasher Plastic Appropriate for cleaning plastic dishes that are vulnerable to heat and temperature Pots Pans Appropriate for cleaning cookware such as pans and pots that are likely to be soiled heavily Baby Care Use this cycle to rinse dishes with high temperature water before drying No detergent is applied Night Use this cycle for normal ...

Page 33: ...e by also selecting the Sanitize option 4 Press Power and then select a cycle with necessary options Lower Rack Storm Wash Hi Temp Wash Sanitize If you change the cycle after selecting an option the original cycle is reset 5 Press Start and then close the door within 3 seconds The dishwasher starts the cycle after draining for a few seconds NOTE To change the cycle after it has started press and h...

Page 34: ... press the Sanitize and Delay Start buttons at the same time or the Power button Auto Release Dry alert You can enable or disable the setting that alerts you when the door opens to start the Auto Release Dry function Press Sanitize until J1 or J0 is displayed To disable the Auto Release alert select J0 and then press the Sanitize and Delay Start buttons at the same time or the Power button To enab...

Page 35: ...545 Series Press the Storm Wash Sanitize button for 3 second to enable A1 or disable A0 Auto Release Dry DW80CG502 Series Press the Lower Rack Hi Temp Wash button for 3 second to enable A1 or disable A0 Auto Release Dry NOTE Once the door opens on the Auto Release Dry mode the door cannot be closed manually for the next 2 minutes Disabling A0 Auto Release Dry can affect the drying results Enable A...

Page 36: ... logs in To register your device to SmartThings 1 Make sure your smartphone is connected to a wireless network 2 Run SmartThings on your smartphone iPhone users are required to provide the login information each time they access the app 3 When a message of A new device is found select Add 4 If no message appears select and then select your dishwasher in a list of devices available If your dishwash...

Page 37: ...sher may fail to connect to the Internet If this is the case contact your Internet provider The Internet firewall may interrupt your Internet connection If this happens contact your Internet provider If your dishwasher still fails to connect to the Internet after you have followed the instructions of your Internet provider contact a local Samsung retailer or service center To install and set up yo...

Page 38: ...ion to stop temporarily or to cancel the current operation My Favorite Add frequently used cycles and options to My Favorite for later use Delay Start Set Delay Start to start the cycle at a scheduled time Delay up to 24 hours Notification Cycle completed Notifies you that the current cycle is complete Detergent Notifies you if the dishwasher is out of rinse aid Washing Recipe Cycle recommendation...

Page 39: ...asily They are convenient to operate requiring only a soft touch Have a simple and stylish design Are easy to clean NOTE If you have children or you want to clean the Control Interface we recommend activating the Control Lock feature to lock the control buttons Control Lock To prevent children from playing with the dishwasher Control Lock locks all button controls except for Power To activate Cont...

Page 40: ...her on a regular basis to remove any dirt or food particles Wipe inside the dishwasher and inside the door with a wet dishcloth To maintain optimum cleanliness we recommend running the Self Clean cycle periodically with the dishwasher empty To keep the cutlery pad clean turn it over after each use To remove white spots and odors from the cutlery pad run the Self Clean cycle with the dishwasher emp...

Page 41: ...ove the nozzle 3 Unclog and clean the nozzle 4 Reinsert the nozzle and then tighten the cap clockwise 5 Rotate the nozzle by hand to make sure the nozzle is engaged correctly Upper nozzle 1 Open the door and then pull out the upper rack to reveal the upper nozzle 2 Loosen and remove the nut and then remove the nozzle 3 Unclog and clean the nozzle 4 Reinsert the nozzle and then tighten the nut by h...

Page 42: ...an the nozzle 3 Reinsert the nozzle 4 Rotate the nozzle by hand to make sure the nozzle is engaged correctly Filter We recommend cleaning the filter every month 1 Open the door and then remove the lower rack first 2 Turn the filter handle counterclockwise to unlock the Coarse filter DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 42 2023 03 24 12 21 12 ...

Page 43: ...English 43 Maintenance 3 Remove the Coarse filter and then the cylindrical micro filter underneath DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 43 2023 03 24 12 21 12 ...

Page 44: ...dry well 6 Reinsert the filter and then the Coarse filter 7 Turn the filter handle clockwise to lock CAUTION Make sure the Coarse filter is closed properly A loose cover can reduce the filtering performance CAUTION When removing the filter the hand can caught between the rotor and filter DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 44 2023 03 24 12 21 13 ...

Page 45: ...eign matter or there is an abnormal noise coming from the drain pump you must unclog and clean the drain pump as instructed below 1 2 1 Remove the lower rack 2 See the Filter section to remove the cylindrical micro filter 3 Remove any moisture from the filter using a sponge 4 Remove the drain pump cover by pushing its handle in the direction of the arrow 1 and then pulling up 2 5 Check the impelle...

Page 46: ...eriod of time first drain and disconnect it If you leave water in the hoses and internal components you can damage the dishwasher After draining and disconnecting the dishwasher be sure to turn off the water supply valve and circuit breaker DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 46 2023 03 24 12 21 13 ...

Page 47: ...ected properly The water supply does not work Check if the water supply valve is open Check if the supplied water pressure is between 20 and 120 psi between 140 and 830 kPa The Control Panel is locked Unlock the Control Lock See page 39 A circuit breaker is open Reset the circuit breaker An operation or cycle is taking too long The dishwasher is connected to a cold water supply Check if the water ...

Page 48: ... water pressure should be between 20 and 120 psi 140 830 kPa The water is too hard Use a commercial dishwasher cleaner Use high quality fresh detergent with rinse aid Dishwasher detergent was not used Use automatic dishwasher detergent We recommend a powder type or multi function tablet dishwasher detergent Detergent remains in the dispenser Make sure large items such as cookie sheets cutting boar...

Page 49: ...ectly fastened Food soils remain on the filter Scrape food from dishes prior to loading Do not pre rinse Clean the filter See page 42 Make sure the filters are correctly fastened Less water than required is supplied Check if the supplied water pressure is between 20 and 120 psi between 140 and 830 kPa Leaves glasses with a light film The water supplied is soft and too much detergent was used Under...

Page 50: ... hold water This water may spill onto other items when you unload After finishing the cycle empty the lower rack first and then the upper rack This will prevent water dripping from the upper rack onto the dishes in the lower rack Auto Release Dry is turned off Turn Auto Release Dry on For DW80CG545 DW80CG542 DW80CB545 Press the Storm Wash Sanitize button for 3 seconds to access the Auto Release Dr...

Page 51: ...el Ensure the dishwasher is level Foreign material a screw a plastic piece is in the pump chamber Contact a qualified service technician to remove foreign material from the pump chamber There is a chopping sound because a nozzle is bumping against the dishes Rearrange the dishes Less water than required is supplied Check if the supplied water pressure is between 20 and 120 psi between 140 and 830 ...

Page 52: ...tact the installer to fix If the problem continues contact an authorized Samsung service center 4C Water supply check Check if the water supply valve is closed or clogged or is frozen Also check if the supplied water pressure is less than required If the problem continues close the water supply valve and then contact an authorized Samsung service center 5C Drain check After closing the water suppl...

Page 53: ...tinues contact an authorized Samsung service center PC Zone wash function check Functional check Turn off the dishwasher and try to start it again If the problem continues contact an authorized Samsung service center For any codes not listed above call 1 800 SAMSUNG 726 7864 DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 53 2023 03 24 12 21 13 ...

Page 54: ...22 140 50 60 113 144 45 62 149 65 Hot Rinse Sanitize 163 F 73 C 140 149 60 65 129 144 54 62 149 65 Water consumption gal ℓ 4 0 5 3 15 2 20 2 2 6 5 3 9 8 20 0 5 4 20 5 Cycle time min 109 135 111 128 137 Available Options Lower Rack O O O Storm Wash O O O Hi Temp Wash O O O Sanitize O O O SmartDry High O O O SmartDry Low O O O Delay Start O O O DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 54 2...

Page 55: ...p F C Main wash 122 50 131 55 Hot Rinse Sanitize 163 F 73 C 131 55 131 55 Water consumption gal ℓ 4 3 16 4 2 9 10 8 1 1 4 1 Cycle time min 79 60 10 Available Options Lower Rack O O X Storm Wash X O X Hi Temp Wash X O X Sanitize X O X SmartDry High O O X SmartDry Low O O X Delay Start O O O DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 55 2023 03 24 12 21 13 ...

Page 56: ...Dry End Temp F C Main wash 163 73 140 60 158 70 Hot Rinse Sanitize 163 F 73 C 149 65 136 58 149 65 Water consumption gal ℓ 4 7 17 9 3 2 12 2 5 4 20 6 Cycle time min 119 94 146 Available Options Lower Rack X O O Storm Wash X X O Hi Temp Wash X X O Sanitize X X O SmartDry High X O O SmartDry Low X O O Delay Start O O O DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 56 2023 03 24 12 21 14 ...

Page 57: ...Hi Temp Wash X O Sanitize X O SmartDry High O O SmartDry Low O O Delay Start O O When you select the Auto or Normal cycle running the Prewash and Rinse cycles depends on the soil level of the load The water consumption and wash time varies depending on the steps or options you add and on the pressure and temperature of the supplied water When the Rinse Aid is empty wash time and Last Rinse tempera...

Page 58: ...SRAA DW80CG5420SRAA DW80CG5420MTAA DW80CG5020SRAA DW80CB545012AA DW80CB5450APAA DW80CG5451SRAA DW80CG5451MTAA Type Built in Dishwasher Power 120 V 60 Hz AC only 15 A circuit breaker Wash capacity 15 place settings 14 place settings DW80CG5420 DW80CG5020 Used water pressure 20 120 psi 140 830 kPa Rated power uasge Wash Motor 60 100 W Heater 1100 W Dimensions Width Depth Height 237 8 x 25 x 337 8 in...

Page 59: ...e included in this product contains open source software The following URL http opensource samsung com opensource SMART_TP1_0 seq 0 leads to open source license information as related to this product DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 59 2023 03 24 12 21 14 ...

Page 60: ...d bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center to receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If the product is located in an area where servi...

Page 61: ...urges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use your product and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses The cost of repair or replacement under these excluded circumstances shall be ...

Page 62: ...VISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state SAMSUNG does not warrant uninterrupted or error free operation of the product No warranty or guarantee gi...

Page 63: ...Memo DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 63 2023 03 24 12 21 14 ...

Page 64: ...ectronics 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French DD68 00261A 00 bit ly samsungdishwashers DW5000C_DW80CB507012AA_DD68 00261A 00_EN_FULL indd 64 2023 03 24 12 21 14 ...

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