English
52
Tr
ouble
shoo
ting
Troubleshooting
Problem
Possible cause
Solution
Has a bent upper
rack after dishes
are loaded.
The dishes are not loaded
properly.
• Load your dishes as recommended.
.)
Cannot close the
door.
Auto Release™ Dry mode
is in operation.
• Once the door opens in the Auto
Release™ Dry mode, the door cannot
be closed manually for the next
2 minutes. You may close the door
after 2 minutes.
Information codes
The Control Panel displays information codes to help you understand what is occurring
with your dishwasher.
Code
Action
LC
Leakage check.
• If a water supply valve connection leak occurs, close the water supply
valve and go to your house circuit breaker panel, set the dishwasher’s
circuit breaker switch to off, and then contact the installer to fix.
If the problem continues, contact an authorized Samsung service center.
4C
Water supply check.
• Check if the water supply valve is closed or clogged, or is frozen. Also
check if the supplied water pressure is less than required.
If the problem continues, close the water supply valve, and then contact
an authorized Samsung service center.
5C
Drain check.
• After closing the water supply valve, check whether the drain hose is
clogged or folded. Also, check whether the drain hole inside the sump is
clogged.
If the problem continues, contact an authorized Samsung service center.
HC
High temperature heating check.
• Functional check. With the dishwasher empty, add detergent, and then
run a cycle. If the problem continues, go to your house circuit breaker
panel, set the dishwasher’s circuit breaker switch to off, and then contact
an authorized Samsung service center.
DW5000C_DW80CB507012AA_DD68-00261A-00_EN_FULL.indd 52
2023-03-24 12:21:13
