28_
Troubleshooting and information codes
problem
possible cause
solution
Is too noisy.
The dishwasher beeps when the
dispenser cover is opened and
during the initial stage of draining
the pump operation.
This is a normal operation.
The dishwasher is not level.
Ensure that the dishwasher is level.
There is a ‘chopping’ sound
because an arm is bumping against
the dishes.
Rearrange the dishes.
Leaves a yellow or brown film
on cups or dishes
This can occurs from coffee and tea
soils.
Use programme with higher
temperature.
Does not have any indicators
lit.
The power cord is not connected.
Connect the power cord.
Does not have smoothly
rotating arms.
The arms are clogged with food
particles.
Clean the arms.
Leaves a white coating on
cutlery or crockery after
cleaning.
Hard water was used.
Check the salt fill indicator and
softener setting is correct according
to the water hardness of your area.
Check salt reservoir cap is correctly
fitted.
Starts by itself. (DW-BG970)
The dishwasher has not been
turned on for more than two days.
This is an automated drying cycle
that keeps the SDP clean and is not
a malfunction. (If you wish to stop
the cycle, press the
power
button.)
Troubleshooting and
information codes
DD68-00092A_EN.indd 28
10/14/2011 3:09:05 PM