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Safety instructions

This appliance can be used by children aged from 8 years and above and persons with reduced 

physical, sensory or mental capabilities or lack of experience and knowledge if they have been given 

supervision or instruction concerning use of the appliance in a safe way and understand the hazards 

involved. Children shall not play with the appliance. 

Cleaning and user maintenance shall not be made by children without supervision.

Older children may only use the dishwasher when its operation has been clearly explained to them and 

they are able to use it safely, recognising the dangers of misuse.

KEEP CHILDREN AWAY FROM DETERGENTS! Dishwasher detergents contain irritant and corrosive 

ingredients which can cause burning in the mouth, nose and throat if swallowed, or inhibit breathing. 

Keep children away from the dishwasher when the door is open. 

There could still be detergent residues in the cabinet. 

Consult a doctor immediately if your child has swallowed or inhaled detergent.

instructions for installing your dishWasher

Before setting up the appliance, check it for any externally visible damage. Under no circumstances 

should you use a damaged appliance. A damaged appliance could be dangerous.

The dishwasher must only be plugged into the electricity supply via a suitable switched socket. 

The electrical socket must be easily accessible after the dishwasher is installed so that it can 

be disconnected from the electricity supply at any time. (Refer to the “Meeting the installation 

requirements” section on page 10).

There must be no electrical sockets behind the dishwasher. Danger of overheating and fire risk if the 

dishwasher were to be pushed up against a plug.

The dishwasher must not be installed under a hob. The high radiant temperatures which are 

sometimes generated by a hob could damage the dishwasher. For the same reason it should not be 

installed next to open fires or other appliances which give off heat, such as heaters etc.

Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment 

has been made to the door springs.

Before connecting the appliance, check that the connection data on the data plate (voltage and 

connected load) match the mains electricity supply. If in any doubt, consult a qualified electrician.

The electrical safety of this appliance can only be guaranteed when continuity is complete between it 

and an effective grounding system. It is most important that this basic safety requirement is present 

and regularly tested and where there is any doubt the electrical system in the house should be 

checked by a qualified electrician. 

The manufacturer cannot be held liable for the consequences of an inadequate grounding system (e.g. 

electric shock).

Do not connect the appliance to the mains electricity supply by a multi‐socket unit or an extension 

lead. These do not guarantee the required safety of the appliance (e.g. danger of overheating).

This appliance may only be installed in mobile installations such as ships if a risk assessment of the 

installation has been carried out by a suitably qualified engineer.

The plastic housing of the water connection contains an electrical component. The housing must not 

be submerged in water.

There are electrical wires in the hose of Aqua-Stop. Never cut the water inlet hose, even if it is too long.

Installation, maintenance and repairs may only be carried out by a suitably qualified and competent 

person in strict accordance with current national and local safety regulations. Repairs and other work 

by unqualified persons can be dangerous. The manufacturer cannot be held liable for unauthorised 

work.

WARNING

WARNING

WARNING

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CAUTION

WARNING

WARNING

CAUTION

CAUTION

CAUTION

Safety instructions

DD68-00092A_EN.indd   6

10/14/2011   3:08:51 PM

Summary of Contents for DW-BG970 Series

Page 1: ...ser manual This manual is made with 100 recycled paper imagine the possibilities Thank you for purchasing this Samsung product To receive a more complete service please register your product at www samsung com register DD68 00092A_EN indd 1 10 14 2011 3 08 50 PM ...

Page 2: ...ems in their class 3 Condensing Drying Technology DW BG770 DW BG570 Your new Samsung dishwasher utilizes the latent thermal energy from the final rinse cycle to drying the load This not only saves energy but also prevents steam from escaping the dishwasher and injuring you and your loved ones 4 SDP Drying Technology DW BG970 Your new Samsung dishwasher utilizes Super Desiccant Polymer SDP technolo...

Page 3: ...s the characteristics of your dishwasher may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or find help and information online at www samsung com Important safety symbols and precautions Important safety symbols WARNING Hazards or unsafe practices that may result in severe pe...

Page 4: ... power plug after installation the water supply tabs and the drain pipes Instruction about the WEEE mark Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in the European Union and other European countries with separate collection systems The WEEE mark on a product accessory or literature indicates that the product and its electronic accessories e g charger headset ...

Page 5: ...e the water softener Make sure you have picked up the correct packet of dishwasher salt before filling the salt reservoir Please only use special coarse grained dishwasher salt for reactivation as other salts may contain insoluble additives which can impair the functioning of the softener In an appliance with a cutlery basket depending on model cutlery is cleaned and dried more if placed in effici...

Page 6: ...enerated by a hob could damage the dishwasher For the same reason it should not be installed next to open fires or other appliances which give off heat such as heaters etc Do not connect the dishwasher to the mains supply until it has been fully installed and any adjustment has been made to the door springs Before connecting the appliance check that the connection data on the data plate voltage an...

Page 7: ...e fitted by the service department or an authorised service technician In countries where there are areas which may be subject to infestation by cockroaches or other vermin pay particular attention to keeping the appliance and its surroundings in a clean condition at all times Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee In the event of a fault...

Page 8: ...ing the programme selection buttons 22 Using the Delay Start function 22 Using the digital display 23 Using additional functions Cleaning and maintaining your dishwasher 24 24 Cleaning the exterior 24 Cleaning the wash cabinet 24 Cleaning the filters 25 Cleaning the spray arms 26 Storing your dishwasher Troubleshooting and information codes 27 27 Check these points if your dishwasher 29 Informatio...

Page 9: ...ishwasher was damaged during shipping or if you do not have all the parts contact Samsung Customer Service or your Samsung dealer Keep the packaging out of the reach of children to ensure their safety after unpacking your dishwasher 2 1 3 4 5 7 8 6 9 10 11 12 13 14 1 Top spray arm not shown 8 Detergent dispenser 2 Cutlery tray DW BG970 DW BG770 Cutlery basket DW BG570 see page 18 9 Rinse aid reser...

Page 10: ... Power supply and grounding Do not use an extension cord Only use the power cord that came with the dishwasher When preparing for the installation ensure that your power supply offers An AC 220 240V 50Hz fuse or a circuit breaker An individual branch circuit serving your dishwasher Your dishwasher must be grounded If your dishwasher malfunctions or breaks down grounding will reduce the risk of ele...

Page 11: ... in the event of damage to the hose Aqua Stop is an electrical component Take care that you do not damage the Aqua Stop Do not twist or bend the water supply hose connected to the Aqua Stop If the Aqua Stop has been damaged shut off the water taps and pull out the power plug right away Once these steps have been taken contact Samsung Customer Service or a qualified technician Drain If you are usin...

Page 12: ...low the instructions below Setting the water hardness level 1 While holding down the Delay Start and Half Load buttons press the Power button to access the setting for the water hardness level 2 Once you enter the setting for the water hardness the current hardness level setting is displayed 3 Use the Half Load button to select the water hardness level from Level 0 to Level 5 Refer to the table be...

Page 13: ... only Do not use any other type of salt or solvent This may damage the salt reservoir and the water softening system 1 Open the door 2 Open the salt reservoir cap by rotating it counterclockwise 3 Fill the salt reservoir with water only required when switching on the appliance for the first time 4 Add the dishwasher salt The salt reservoir s capacity is about 1 kg Do not overfill the salt reservoi...

Page 14: ...nction Rinse aid improves the drying performance of the dishwasher Do not add regular detergent into the rinse aid reservoir 1 Remove the rinse aid reservoir cap by rotating it counterclockwise 2 Fill the rinse aid reservoir with rinse aid Use the viewing port when filling the rinse aid Do not fill the reservoir above the rinse aid level as the rinse aid may overflow during the wash cycle 3 Turn t...

Page 15: ...re Colours painted over a glaze Wooden cutlery and crockery or items with wooden parts Delicate glassware or glassware containing lead crystal Silverware that has been in contact with foods containing sulphur can become discoloured These include egg yolks onions mayonnaise mustard fish fish brine and marinades Clouding may occur on glasses after frequent washing Do not wash delicate glassware or g...

Page 16: ...ort step And then push it down gently Whenever you adjust the height make sure that the upper spray arm will not become caught on the dishes loaded in the lower basket as it spins Make sure that the upper basket is level If the upper basket is raised on one side it will prevent the door from closing fully and cause problems with the dishwasher operation Do not raise the upper basket on one side on...

Page 17: ...le you can remove one side of the inserts to make room for larger items in the upper basket 1 Arrange the cutlery in the cutlery tray inserts as shown 2 Attach the inserts to the cutlery tray Placing large items such as cake cutters in the tray can result in interference with the top spray arm If spoon handles do not fit between the holders then place them the other way round 3 Remove the cutlery ...

Page 18: ...hing a small amount of cutlery only you may separate the cutlery basket and use only one side Do not place long items inside the cutlery basket The handle may be too long and interfere with the upper spray arm The cutlery basket can be used with the cover opened 1 Raise the cover and attach it to the handle as shown in the diagram To separate the cutlery basket into two baskets pull one side of th...

Page 19: ...detergent only Regular detergent produces too much foam which may decrease the dishwasher s performance or cause it to malfunction Do not breathe in the fumes of dishwasher detergent or swallow it Dishwasher detergent contains irritants and caustic chemicals that can induce respiratory conditions If you have inhaled the fumes of detergent or swallowed it seek medical attention immediately Keep dis...

Page 20: ...ent with rinse aid and or dishwasher salt Refer to the manufacturer s instructions before using a multi tab product and verify that it is suitable for the water hardness level in your area 1 Push the detergent dispenser s release catch and open the detergent dispenser flap 2 Add the multi tab into the main wash detergent compartment and close the flap 3 Push the Multi Tabs button on the control pa...

Page 21: ...off the dishwasher 10 Unload the baskets Unload the lower basket the upper basket and the cutlery tray if loaded in this order This will prevent water from the upper basket dropping onto items in the lower basket Using the programme selection buttons Select a programme appropriate for the type of load and soiling Symbol Programme Description Intensive 70 ºC Heavily soiled items include pots and pa...

Page 22: ... delay of between 1 and 24 hours in 1 hour increments 1 Open the door and load the baskets 2 Add the appropriate amount of dishwasher detergent into the dispenser and on the door if required 3 Push the Power button to turn on the dishwasher 4 Select the programme and functions 5 Set the delay time using the Delay Start button 6 Push the Start Reset button The Delay Start indicator lights up and th...

Page 23: ... to save energy Press the Half Load button to select the upper or lower basket Multi Tabs If you wish to use a 2 in 1 3 in 1 or 4 in 1 multi tablet detergent select a programme and then push the Multi Tabs button The Multi Tabs function is available with all programme except Prewash Selecting the Multi Tabs function turns on the Rinse Refill indicator However this does not mean that a refill is re...

Page 24: ...ents from coming into contact with water If your dishwasher has a stainless steel door panel it can be cleaned with a stainless steel cleaner for Home Appliances or similar product using a clean soft cloth Cleaning the wash cabinet If there are limescale or grease deposits in the cabinet remove these by damp cloth or run a programme which has highest rinsing temperature without any loading items a...

Page 25: ...ning the spray arms If the dishwasher continues to perform poorly or the jets on the spray arms seem clogged clean the spray arms When removing the spray arms take care as they break easily Turn off the dishwasher before removing the spray arms Cleaning the spray arms 1 Remove the cutlery tray insert DW BG970 DW BG770 Refer to the Using the baskets section on page 15 2 Rotate the handle on the mid...

Page 26: ... and check that they rotate freely Storing your dishwasher If you need to store your dishwasher for an extended period of time first drain the unit fully and then disconnect the water hose Your dishwasher can become damaged if water is left in the hoses and internal components before storing it After draining and disconnecting the dishwasher be sure to turn off the water supply valve and circuit b...

Page 27: ... food particles remaining on the dishes An inappropriate programme was been selected Select a programme according to the soil level of the dishes as directed in this manual The filter is contaminated or not correctly fasten Clean the filter and make sure the filters are fitted properly No dishwasher detergent or not enough detergent is being used Use an automatic dishwasher detergent or use more d...

Page 28: ...es not have any indicators lit The power cord is not connected Connect the power cord Does not have smoothly rotating arms The arms are clogged with food particles Clean the arms Leaves a white coating on cutlery or crockery after cleaning Hard water was used Check the salt fill indicator and softener setting is correct according to the water hardness of your area Check salt reservoir cap is corre...

Page 29: ...pply error Make sure the water supply valve open 4E1 Hot water supply Make sure the temperature of supplied water is not higher than 80 ºC HE HE1 Heater error Turn off and unplug the power plug close water supply valve and contact service center tE Temperature sensor error 1E Low water level error PE Flow changer error Turn off and restart the appliance LE Leakage error Turn off and unplug the pow...

Page 30: ... End Prewash Mainwash 1st rinse 2nd rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Prewash Mainwash 1st rinse Hot rinse Dry End Mainwash 1st rinse Hot rinse End Prewash Mainwash 1st rinse Hot rinse Dry End Cold rinse End Washing time Min 148 90 148 87 145 34 83 17 Water consumption L 17 9 1 17 11 6 10 DW BG970 DW BG770 12 DW BG570 10 5 10 1 3 7 The wash time may differ depend...

Page 31: ...e the appliance Do not exceed the detergent quantities recommended in the detergent manufacturers instructions Declaration of conformity This product complies with the requirements of these directives EMC Directive 2004 108 EC Low Voltage Directive 2006 95 EC Specifications MODEL DW BG970 DW BG770 DW BG570 Power AC 220 240 V 50 Hz Type Built in Water pressure 0 05 0 8 MPa Wash capacity place setti...

Page 32: ...3PS 6g 26 5g For the arrangement of the items refer Figure A B C 14 place settings 11 2 3 5 4 1 9 9 6 7 10 5 6 8 6 6 6 8 14 14 16 15 12 14 14 16 15 13 17 17 Lower basket Upper basket Cutlery tray 1 Soup plate Oat flake 6 Cup Tea 12 Soup spoon Oat flake 2 Dinner plate Egg 7 Saucer Tea 13 Fork Egg 3 Dinner plate Meat 8 Glass Milk 14 Knife 4 Dessert dish Spinach 9 Small bowl Middle bowl Spinash 15 De...

Page 33: ...ket Upper basket Cutlery basket 1 Soup plate Oat flake 6 Cup Tea 12 Soup spoon Oat flake 2 Dinner plate Egg 7 Saucer Tea 13 Fork Egg 3 Dinner plate Meat 8 Glass Milk 14 Knife 4 Dessert dish Spinach 9 Small bowl Middle bowl Spinash 15 Dessert spoon 5 Dessert dish Egg 10 Big bowl Meat 16 Tea spoon 11 Oval plate Margarine 17 Serving cutlery DD68 00092A_EN indd 33 10 14 2011 3 09 07 PM ...

Page 34: ...tion off mode P o W 0 45 0 45 0 45 Power consumption left on mode P l W 3 3 3 Annual water consumption AW C L 2800 2800 3360 Standard programme water consumption L 10 10 12 Cleaning efficiency class A A A Drying efficiency class A A A Standard programme Eco Eco Eco Programme time for the standard cycle 145 145 145 Duration of the left on mode T l min 10 10 10 Airborne acoustical noise emissions dB...

Page 35: ...Note DD68 00092A_EN indd 35 10 14 2011 3 09 08 PM ...

Page 36: ...w samsung com POLAND 0 801 1SAMSUNG 172678 022 607 93 33 www samsung com PORTUGAL 80820 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902 172 678 www samsung com SWEDEN 0771 726 7864 SAMSUNG www samsung com U K 0845 SAMSUNG 7267864 www samsung com ch www samsung com ch_fr French SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min www samsung com AUST...

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