English
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Before contacting the Samsung after-sales service, perform the following simple checks.
If you are unable to solve the problem after reading the below instructions, note:
•
The model and serial number on the rear of your DVD-VCR.
•
The warranty information.
•
A clear description of the problem.
Then contact your nearest SAMSUNG after-sales service.
Problem
Solution
No power
◆
Check that the power plug is connected to a wall outlet.
◆
Have you pressed the
STANDBY/ON
button?
You cannot insert a video cassette
◆
A video cassette can only be inserted with the window
side up and the safety tab facing you.
The television programme
◆
Check the DVD-VCR aerial connections.
was not recorded
◆
Is the DVD-VCR tuner properly set?
◆
Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful
◆
Was the
STANDBY/ON
button pressed to activate the timer?
◆
Re-check the recording start/stop time settings.
◆
If there was a power failure or interruption during timer
recording, the recording will have been cancelled.
You cannot see normal broadcasts
◆
Check the tuner or external setting. It should be on tuner.
◆
Check the TV or VCR aerial connections.
Noise bars or streaks on playback
◆
Press the
TRK
(
or
) buttons to minimize this effect.
When the
II
button is pressed
◆
A still picture may have “noise bars”, depending on the
during playback, the still picture
condition of the tape. Press the
TRK
(
or
) buttons
has severe “noise bars” streaks
during slow motion to minimize this effect.
Video Head Cleaning
◆
If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads
Troubleshooting Guide (VCR)
AFR 6600K ENG 7 27/07/2006 08:56 Page 43
