ENG-37
Problems and Solutions (VCR)
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem Explanation/Solution
No power
◆
Check that the power plug is connected to a wall outlet.
◆
Have you pressed the STANDBY/ON button?
You cannot insert a video cassette
◆
A video cassette can only be inserted with the window
side up and the safety tab facing you.
No playback picture or the picture
◆
Check to see if you are using a prerecorded tape.
is distorted
Noise bars or streaks on playback
◆
Press the TRK ( or ) buttons to minimize this effect.
When the
❿
II
button is pressed
◆
A still picture may have “noise bars”, depending on the
during playback, the still picture
condition of the tape. Press the TRK ( or ) buttons
has severe “noise bars” streaks
during SLOW motion to minimize this effect.
Video Head Cleaning
◆
If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads.
If you are unable to solve the problem after reading the above instructions, note:
◆
The model and serial number on the rear of your DVD-VCR
◆
The warranty information
◆
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
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