Samsung Cricket Wireless Galaxy S8 User Manual Download

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Microphone

Flash

Heart rate

sensor

Microphone

Speaker

Rear camera

Fingerprint
scanner

Headset jack

USB charger/
Accessory
port

microSD/
SIM card tray

Getting started

Devices and software are constantly evolving — the illustrations you see here are for reference only.

Summary of Contents for Cricket Wireless Galaxy S8

Page 1: ...Samsung Galaxy S8 User Manual ...

Page 2: ...User manual ...

Page 3: ... Water and dust resistance 1 Getting started 2 Device layout 3 Assemble your device 5 Accessories 6 Start using your device 7 Use the Setup Wizard 7 Lock or unlock your device 8 Accounts 9 Transfer data from an old device 10 Set up voicemail 11 Navigation 12 i CKT_G950U_EN_UM_TN_SC1_041919_FINAL ...

Page 4: ...n Display 31 Flexible security 32 Multi window 36 Enter text 37 Emergency mode 40 Apps 42 Using apps 43 Uninstall or disable apps 43 Search for apps 43 Sort apps 43 Create and use folders 44 Samsung apps 45 Galaxy Essentials 45 Galaxy Apps 45 Galaxy Wearable 45 Table of contents ii ...

Page 5: ... 47 Samsung Notes 48 Samsung Pay 50 SmartThings 52 Smart Switch 52 Calculator 53 Calendar 54 Camera 56 Clock 62 Contacts 66 Email 71 Gallery 74 Internet 79 Messages 82 My Files 84 Phone 86 Google apps 94 Chrome 94 Table of contents iii ...

Page 6: ...Maps 95 Photos 95 Play Movies TV 95 Play Music 95 Play Store 95 YouTube 95 Carrier apps 96 myCricket 96 Visual Voicemail 96 Settings 97 Access Settings 98 Search for Settings 98 Connections 98 Wi Fi 98 Bluetooth 100 Table of contents iv ...

Page 7: ...age 103 Mobile hotspot 104 Tethering 106 Nearby device scanning 106 Connect to a printer 106 MirrorLink 107 Virtual Private Networks 107 Private DNS 108 Ethernet 108 Sounds and vibration 108 Sound mode 108 Vibrations 109 Volume 109 Ringtone 110 Notification sounds 110 Table of contents v ...

Page 8: ...Separate app sound 112 Notifications 113 Manage notifications 113 Customize app notifications 113 Smart alert 114 Smart pop up view 114 Display 114 Screen brightness 114 Blue light filter 115 Night mode 115 Screen mode 115 Font size and style 116 Screen zoom 116 Screen resolution 116 Table of contents vi ...

Page 9: ...rt stay 118 Reduce animations 118 One handed mode 118 Device maintenance 119 Quick optimization 119 Battery 119 Storage and memory card 120 Memory 121 Language and input 121 Date and time 124 Troubleshooting 124 Lock screen and security 127 Screen lock types 127 Clock and information 128 Table of contents vii ...

Page 10: ...re startup 131 Encrypt SD card 131 Factory data reset password 131 Set up SIM card lock 132 View passwords 132 Security update service 132 Device administration 132 Credential storage 133 Advanced security settings 133 Location 134 App permissions 135 Permission usage monitor 135 Send diagnostic data 135 Table of contents viii ...

Page 11: ...nd restore 137 Samsung Cloud 138 Google settings 138 Accessibility 138 Screen Reader 138 Visibility enhancements 139 Hearing Enhancements 140 Interaction and dexterity 141 Advanced settings 142 Installed services 143 Other settings 143 Help 143 Manage game features 144 Dual messenger 144 Table of contents ix ...

Page 12: ...46 Intellectual property 147 Open source software 147 Disclaimer of warranties exclusion of liability 148 Modification of software 148 Notice from Cricket 149 Samsung Knox 149 Maintaining water and dust resistance 149 Restricting children s access to your mobile device 151 Samsung Electronics America Inc 151 Table of contents x ...

Page 13: ...your face fingerprint or iris to unlock your device For more information see Flexible security on page 32 Night mode Use a darker theme to keep your eyes comfortable at night See Night mode on page 115 Expandable storage Expand storage with a supported microSD card See Memory card on page 120 Water and dust resistance This device is rated IP68 using the Ingress Protection rating system See Maintai...

Page 14: ...Getting started Device layout Assemble your device Start using your device 2 ...

Page 15: ... Iris detection light Front camera Power key Proximity sensors Volume keys Bixby key Iris scanner Getting started 3 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 16: ...sor Microphone Speaker Rear camera Fingerprint scanner Headset jack USB charger Accessory port microSD SIM card tray Getting started 4 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 17: ...ray with the gold contacts facing down Charge yourdevice Before turning on your device charge it fully NOTE Use only charging devices and batteries that are approved by Samsung Samsung charging devices and batteries are designed for your device to maximize battery life Using other charging devices and batteries may void your warranty and may cause damage Getting started 5 Devices and software are ...

Page 18: ...t Do not handle device charger or cords with wet hands while charging For more information see Maintaining water and dust resistance on page 149 NOTE While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the normal range of operation Remove the device from the charger and wait for the device to cool do...

Page 19: ...hold the Power key and tap Power off Confirm when prompted To restart your device press and hold the Power key and tap Restart Use the Setup Wizard The first time you turn your device on the Setup Wizard guides you through the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device ...

Page 20: ... when the screen times out For more information about screen locks see Lock screen and security on page 127 Power key Press to lock Press to turn on the screen and then drag your finger across the screen to unlock Getting started 8 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 21: ...ogle Account Factory Reset Protection FRP is activated FRP requires your Google Account information when resetting to factory settings For more information see Factory reset protection on page 126 Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps 1 From Settings tap Accounts and backup Accounts 2 Tap Add account Samsung acco...

Page 22: ...owners app smart switch to learn more 1 From Settings tap Accounts and backup Smart Switch 2 Follow the prompts and select the content to transfer New Galaxy Old device NOTE The USB option must be set to Media device MTP on the other device Transferring content with a USB cable may increase battery consumption Make sure your battery is fully charged Visit samsung com smartswitch for more informati...

Page 23: ...oicemail service when you access it for the first time You can access voicemail through the Phone app 1 From Phone touch and hold the 1 key 2 Follow the tutorial to create a password record a greeting and record your name 11 Getting started ...

Page 24: ...r a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Getting started 12 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 25: ... the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 13 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ...hen move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 14 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 27: ...o zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Getting started 15 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 28: ...te them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Getting started 16 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ... The Navigation bar at the bottom of the screen displays the navigation keys Recent apps Home Back Getting started 17 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 30: ...bar Full screen gestures Tap Gesture hints to display lines at the bottom of the screen where gestures must be done for each navigation button TIP You can also quickly switch between navigation gestures and navigation buttons using the Quick settings menu Button order Personalize your device by changing where the Recent apps and Back buttons display on the Navigation bar From Settings tap Display ...

Page 31: ...the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 44 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallpaper 1 From a Home screen touch and hold the screen 2 Tap Wallpapers 3 Tap View all to see all av...

Page 32: ...d icons 4 Tap an icon set to preview and download it to My icons 5 Tap an icon and then tap Apply to apply the selected icon set Widgets Add widgets to your home screens for quick access to info or apps 1 From a Home screen touch and hold the screen 2 Tap Widgets and then touch and hold a widget drag it to a Home screen and release it Customize Widgets Once you have added a widget you can customiz...

Page 33: ...w badges on apps with active notifications You can also choose the badge style Lock Home screen layout Prevent items on the Home screen from being removed or repositioned Add apps to Home screen Automatically add newly downloaded apps to the Home screen Quick open notification panel Enable this feature to open the Notification panel by swiping down anywhere on the Home screen Rotate to landscape m...

Page 34: ...yout and a simpler layout 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Apply to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Apply to exit Easy mode Getting started 22 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 35: ...n icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi Fi available App update Configure display options for the Status bar From Quick settings tap More options Status bar for the following options Show notification icons Choose how to display notification icons on the Status bar Show battery percentage Display the battery charge percentage next to th...

Page 36: ...otifications settings and more simply open the Notification panel Device settings View all Quick settings Notification cards Getting started 24 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 37: ...ose the Notification panel by swiping up or down on the fingerprint sensor 1 From Settings tap Advanced features Motions and gestures Finger sensor gestures 2 Tap to enable the feature Quick settings The Notification panel also provides quick access to device functions using Quick settings 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a quick setting ico...

Page 38: ...els Edge panels can be used to access apps tasks and contacts as well as view news sports and other information on the Edge screen Edge panel handle Swipe to the center of the screen to open the Edge screen Getting started 26 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 39: ...ze the position and style of the Edge panel handle Galaxy Apps Search for and download more Edge panels from Galaxy Apps 3 Tap Back to save changes Edge panel position You can change the position of the Edge panel handle 1 From the Edge screen tap Edge panel settings 2 Tap More options Edge panel handle for the following options Move Drag to change the position of the Edge panel handle along the e...

Page 40: ...ap an app or app pair to open it To configure Apps edge 1 From any screen drag the Edge panel handle to the center of the screen Swipe until the Apps edge panel is displayed 2 Tap Add app to add other apps to the Apps edge To add an app to the Apps edge find it on the left side of the screen and tap it to add it to an available space on the right column To create a shortcut for two apps to open in...

Page 41: ... lighting feature 1 From Settings tap Display Edge screen Edge lighting 2 Tap Edge lighting style to customize Effect Choose an edge effect Color Choose a preset or custom color and enable app colors Transparency Drag the Transparency slider to adjust the transparency of the Edge lighting Width Drag the Width slider to adjust the width of the Edge lighting Duration Adjust how short or long the Edg...

Page 42: ...you set up reminders based on time and location and is built in to your favorite apps Visit samsung com us support owners app Bixby for more information Bixby Home The Bixby Home page displays customized content based on your interactions Bixby learns from your usage patterns and will suggest content you may like From a Home screen swipe right Bixby Vision Bixby is integrated with your Camera Gall...

Page 43: ...e and view other customized information without unlocking your device using Always On Display AOD 1 From Settings tap Lock screen Always On Display 2 Tap to enable the feature and then set the following options Choose to show one of the following on the screen when your device isn t in use Home button and clock Clock Home button Display mode Customize when to show the AOD Show music information Sh...

Page 44: ...can enable Face Recognition to unlock your screen Face recognition is less secure than Pattern PIN or Password Your device could be unlocked by someone or something that looks like your image Some conditions may affect face recognition including wearing glasses hats beards or heavy make up When registering your face ensure that you are in a well lit area and the camera lens is clean 1 From Setting...

Page 45: ...n dark conditions Samsung Pass Access your online accounts using face recognition Iris scanner Use iris recognition as an alternative to entering passwords in certain apps You can also use your irises to verify your identity when logging in to your Samsung account For support visit samsung com us irisscanner NOTE The Iris scanner is not intended to be used as a medical device and the biometric dat...

Page 46: ...ickly and securely Tips for using iris recognition View a tutorial on how to use the iris scanner Fingerprint scanner Use fingerprint recognition as an alternative to entering passwords in certain apps You can also use your fingerprint to verify your identity when logging in to your Samsung account 1 From Settings tap Biometrics and security Fingerprints 2 Follow the prompts to register your finge...

Page 47: ...your identity in supported apps and actions From Settings tap Biometrics and security Fingerprints Fingerprint unlock Use your fingerprint for identification when unlocking your device Samsung Pass Use your fingerprint for identification when using supported apps Samsung Pay Use your fingerprints to make payments quickly and securely 35 Getting started ...

Page 48: ... any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the split screen view Drag the middle of the window border to adjust the window size TIP After opening Multi window you can quickly exit and open the split screen by tapping Recent apps Getting started 36 Devices and software are constantly evolving the illustrations ...

Page 49: ...ap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options Getting started 37 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 50: ...board Set customized options for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between lette...

Page 51: ...typing enter text by speaking Settings 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Getting started 39 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 52: ...ures and conserve your device s power during an emergency situation To save battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read an...

Page 53: ...More options Turn off Emergency mode Disable Emergency mode and return to standard mode Remove apps Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off ...

Page 54: ...Apps Using apps Samsung apps Google apps Carrier apps 42 ...

Page 55: ...r apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Finder search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically or in your ow...

Page 56: ...e Name the folder Palette Change the folder color Add apps Place more apps in the folder Tap apps to select them and then tap Add 3 Tap Back to close the folder Copy a folder to a Home screen You can copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a fol...

Page 57: ...on of premium content From Apps tap More options Galaxy Essentials Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices A Samsung account is required to download from Galaxy Apps From Apps tap Samsung folder Galaxy Apps Galaxy Wearable Connect your device to your Samsung Watch using this application For more information visit samsung com us support owners app galaxy wear...

Page 58: ...mental conditions skin condition specific activity performed while using wearing the device settings of the device user configuration user provided information placement of the sensor on the body and other end user interactions For more information on proper wear and use visit samsung com us heartratesensor Before you start exercising Although the Samsung Health application is a great companion to...

Page 59: ...es away when you rest It is recommended that before engaging in an exercise routine you consult with your doctor or medical practitioner If you are unsure of your health status have several health problems or are pregnant you should speak with your doctor before starting a new exercise program Samsung Members Get more and do more from your Galaxy device Enjoy DIY support tools and exclusive experi...

Page 60: ...can share your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung folder Samsung Notes Create Text options Add attachment Tools Apps 48 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 61: ...lowing options Edit Select notes to share delete or move Sort by Change the way notes are organized View by Switch between Grid List or Simple list Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Frequently used Quick access to commonly used notes Trash View deleted notes Categories View notes by category Settings View s...

Page 62: ...me card issuers may limit the number of devices Use Samsung Pay Use Samsung Pay by opening the app and holding your device over the store s card reader 1 From Samsung Pay select a card to pay with and authorize payments by scanning your finger or iris or by entering your Samsung Pay PIN 2 Hold your phone over the store s card reader When your payment is complete a receipt is sent to your registere...

Page 63: ...erchants visit samsung com us samsung pay compatible cards bank Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices Payments are authorized with your fingerprint iris or PIN and each transaction uses a unique token each time so your device only allows payments with your consent If your device is ever lost you can use t...

Page 64: ...ng at the dashboard From Apps tap Samsung folder SmartThings and sign in with your Samsung account NOTE Non Samsung connected device errors or defects are not covered by the Samsung warranty contact the non Samsung device manufacturer for support Smart Switch Use Smart Switch to transfer contacts photos and other content from your old device For more information see Transfer data from an old devic...

Page 65: ...math functions as well as a unit converter From Apps tap Calculator History View past calculations Converter Convert between measurements Scientific calculator Apps 53 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 66: ...ts to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Change to other calendar views Go to today s date Create a new event Apps 54 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 67: ... follow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted 55 Apps ...

Page 68: ...uick launch is enabled quickly press the Power key twice Switch cameras You can also swipe the screen up or down Open the Gallery app Change settings Record a video Take a picture Change Shooting Mode Apps 56 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 69: ... screen right or left To change camera settings tap Settings 2 Tap Capture Camera Features Your device features several camera modes and settings that are designed to take your photography to the next level See below for some useful tips about your camera Super Slow mo Record videos at a high frame rate for viewing in slow motion 1 From Camera swipe left to Super slow mo 2 Tap Super Slow mo to rec...

Page 70: ... To continue recording tap Resume 3 Tap Stop when you are finished recording Change shooting modes The Camera is equipped with a variety of shooting modes to capture pictures and videos in specific scenarios From Camera the shooting modes are located in a row near the bottom of the screen To change the shooting mode swipe the screen right or left To view the entire list of shooting modes and each ...

Page 71: ...e camera far away from the camera or both Photo Allow the camera to determine the ideal mode for the picture Video Allow the camera to determine the ideal mode for the video Super slow mo Record videos at an extremely high frame rate for viewing in high quality slow motion You can play a specific section of each video in slow motion after recording it Slow motion Record videos at a high frame rate...

Page 72: ...r selfies Videos Rear video size Select a resolution Selecting a higher resolution for higher quality requires more memory Front video size Select a resolution Selecting a higher resolution for higher quality requires more memory Video stabilization Activate anti shake to keep the focus steady when the camera is moving Useful features HDR rich tone Enables the light sensitivity and color depth fea...

Page 73: ...alm Selfie Hold your hand out with your palm facing the camera to have your picture taken in a few seconds Tap heart rate sensor Tap the heart rate sensor to take a selfie Storage location Select a memory location A memory card not included must be installed to view Storage location Quick launch Press the Power key twice in quick succession to open the camera Review pictures Review pictures after ...

Page 74: ...ping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn on or off an existing alarm Create new alarm Apps 62 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 75: ... this alarm Alarm name Enter a name for the alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touch and hol...

Page 76: ...our list of cities Search Find a particular city Globe Drag to spin and see times around the world 1 From Clock tap World clock 2 Tap Add city Search for city and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and tap Delete Apps 64 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 77: ...time tap Reset Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 Tap Start to begin timing To keep track of lap times tap Lap 3 Tap Stop to end timing To continue timing after stopping the clock tap Resume To reset the Stopwatch to zero tap Reset Timer Set a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From Clock tap Timer 2...

Page 78: ... may also support email calendars and other features From Apps tap Contacts Create contact Add contact s photo You can take a new photo or select one from the Gallery Add delete and expand additional fields Apps 66 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 79: ...Call or Message Direct share Share content directly with your contacts from within any app Once enabled your frequent contacts are displayed in the Share window From Settings tap Advanced features Direct share and tap to enable the feature Favorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Add to Favorites to mark the contac...

Page 80: ...group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Menu Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Delete To add a contact tap More options Edit group Add member and then tap the contacts you want to add When finis...

Page 81: ...unt and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Menu Groups and then tap a group 2 Tap More options Delete group To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import contacts Import...

Page 82: ...ts tap the contact to select it 2 Tap More options Link to another contact 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap More options Add remove linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact to sel...

Page 83: ... one app To add an email account see Add an email account on page 9 From Apps tap Email Send the email message Attach documents images and more Apps 71 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 84: ...rom your Contacts tap the contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox Organize and sear...

Page 85: ...upport calendars contacts and other features Email settings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Remove email accounts Should you need to remove an email account from your device you can do so through the Settings menu 1 From Email tap S...

Page 86: ...and videos From Apps tap Gallery Stories Custom collections of pictures and videos Shared Use your Samsung account to share pictures and videos Pictures Content organized by date Albums Sort images into custom albums Apps 74 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 87: ...wallpaper Set as Always On Display image Set the picture as the background image for the Always On Display Move to Secure Folder Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit for the following options Transform Rotate fli...

Page 88: ... Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors 1 From Settings tap Advanced features Video enhancer 2 Tap to enable this feature Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to use the followi...

Page 89: ...t them or tap the All checkbox at the top of the screen to select all pictures and videos 3 Tap Delete and confirm when prompted Take a screenshot When you capture an image of your screen your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume down keys Enable Smart capture When taking a screen shot capture an image of any sc...

Page 90: ...ure an image of the screen by swiping the edge of your hand across it from side to side keeping in contact with the screen 1 From Settings tap Advanced features Motions and gestures Palm swipe to capture 2 Tap to enable this feature 78 Apps ...

Page 91: ...metric Web Login and Contents Blocker From Apps tap Samsung folder Internet Bookmarked pages and browser tabs Reload webpage Add webpage to Favorites Navigation NOTE Visit samsung com us support owners app samsung internet for more information Apps 79 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 92: ...ternet tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history Share pages Web p...

Page 93: ...the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings 81 Apps ...

Page 94: ... Apps tap Messages Compose Add attachment Send message Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field and then tap Search on the keyboard Apps 82 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 95: ...gency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to Add and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach pictures To include...

Page 96: ...ored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Apps 84 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 97: ...es vary depending on the services you sign in to Storage analysis See what s taking up space in your storage My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Clear recent files Remove the list of recently accessed files This option is only available after a file has bee...

Page 98: ... calls Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Access voicemail Messages Make a call Apps 86 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 99: ...call or send messages 2 Tap to enable this feature Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Direct calls Call ...

Page 100: ...ing call screen drag Decline to the left to reject the call and send it to your voicemail TIP On the incoming pop up screen tap Decline to reject the call and send it to your voicemail Decline with a message You can choose to decline an incoming call with a text message response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Sen...

Page 101: ...anel and tap the call To end a call while multitasking Drag the Status bar down to display the Notification panel and then tap End call Places Explore nearby places and easily contact them 1 From Phone tap Places 2 Tap a location for contact information and directions Manage calls Your calls are recorded in a call log You can set up speed dials block numbers and use voicemail Call log The numbers ...

Page 102: ...t future calls from this number are sent directly to your voicemail and messages are not received 1 From Phone tap Recents 2 Tap the caller you want to add to the Block list 3 Tap Details Block and confirm when prompted You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their ...

Page 103: ...e options Speed dial numbers 2 Tap Remove by the contact you want to remove from Speed dial Voicemail Use your phone s voicemail feature For information on setting up voicemail see Set up voicemail on page 11 1 From Phone touch and hold the 1 key 2 Follow the voice prompts from the voicemail center Emergency calls You can dial the emergency telephone number in your region regardless of the phone s...

Page 104: ...ve access to most in call features Optional calling services If available with your service plan the following calling services are supported Place a multi party call If your service plan supports this feature you can make another call while a call is in progress 1 From the active call tap Add call to dial the second call 2 Dial the new number and tap Call When the call is answered Tap Swap to swi...

Page 105: ...ns Settings TTY mode A teletypewriter TTY is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone 1 From Phone tap More options Settings 2 Tap Other call settings TTY mode 3 Tap TTY Off TTY Full TTY HCO or TTY VCO 93 Apps ...

Page 106: ...es saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive customized cont...

Page 107: ...to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music and audio files on your device Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support google co...

Page 108: ...rrier for additional information myCricket Access billing make a quick payment view usage and access support from the palm of your hand Visual Voicemail View and play voicemail messages easily save important numbers to your Favorites list and respond by calling or texting 96 Apps ...

Page 109: ...Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 97 ...

Page 110: ...ices Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by entering the in...

Page 111: ...e will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Cricket Wi Fi manager Automatically connect to free Wi Fi hotspot when detected Network notification Receive notifications when open networks in range are detected Manage networks View saved Wi Fi net...

Page 112: ...tooth enabled devices like Bluetooth headphones or a Bluetooth enabled vehicle infotainment system Once a pairing is created the devices remember each other and can exchange information without having to enter the passkey again 1 From Settings tap Connections Bluetooth and then tap to turn on Bluetooth 2 Tap a device and follow the prompts to connect TIP When sharing a file tap Bluetooth to use th...

Page 113: ...Settings tap Connections Bluetooth 2 Tap Advanced for the following options Dual audio Play audio from your device to two connected Bluetooth devices Media volume sync Sync the volume level set on the connected Bluetooth devices to your device Ringtone sync Use the ringtone set on your phone when you receive calls through a connected Bluetooth device Bluetooth control history View apps that have u...

Page 114: ...d payment and then tap to turn on NFC 2 Tap Android Beam and then tap to turn on this feature TIP When sharing a file tap Android Beam to use this feature Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader 1 From Settings tap Connections NFC and payment and then tap to turn on NFC 2 Tap Tap and pay Payment to see the default payment app T...

Page 115: ...mmunication services where available International data roaming Change voice text and data roaming settings for international roaming Allow 2G service Permit the use of 2G service in areas with limited cellular coverage Access Point Names Choose or add APNs which have the network settings your device needs to connect to your provider Network operators Choose available and preferred networks TIP Us...

Page 116: ...Fi connections over a period of time You can view total usage as well as usage by app Mobile hotspot Mobile hotspot uses your data plan to create a Wi Fi network that can be used by multiple devices 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap to turn on Mobile hotspot 3 On the devices you want to connect activate Wi Fi and select your device s Mobile hotspot E...

Page 117: ...ot s security and connection settings 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Configure mobile hotspot for the following settings Network name View and change the name of your Mobile hotspot Security Choose the security level for your Mobile hotspot Password If you choose a security level that uses a password you can view or change it Show adv...

Page 118: ...e scanning This feature sends you a notification when there are available devices to connect to 1 From Settings tap Connections More connection settings Nearby device scanning 2 Tap to turn on the feature Connect to a printer Connect your device to a printer on the same Wi Fi network to easily print documents and images from your device 1 From Settings tap Connections More connection settings Prin...

Page 119: ...VPN administrator 1 From Settings tap Connections More connection settings VPN 2 Tap More options Add VPN profile 3 Enter the VPN network information provided by your network administrator and tap Save TIP A secured screen lock is required to set up a VPN Manage a VPN Use the VPN settings menu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN 2 Tap Set...

Page 120: ...nd follow the prompts TIP You need an adapter not included to connect an Ethernet cable to your device Sounds and vibration You can control the sounds and vibrations used to indicate notifications screen touches and other interactions Sound mode You can change the sound mode on your device without using the volume keys From Settings tap Sounds and vibration Sound mode and then choose a mode Sound ...

Page 121: ... in addition to ringing when you receive a call Vibration pattern Choose from preset vibration patterns Vibration intensity Set vibration intensity levels for calls notifications and feedback by dragging the sliders Volume Set the volume level for call ringtones notifications and other audio From Settings tap Sounds and vibration Volume and drag the sliders TIP You can also use the Volume key to a...

Page 122: ...ume setting tap Set volume limit PIN Ringtone Customize your call ringtone by choosing from preset sounds or adding your own 1 From Settings tap Sounds and vibration Ringtone 2 Tap a ringtone to hear a preview and select it or tap Add to use an audio file as a ringtone Notification sounds Choose a preset sound for all notification alerts 1 From Settings tap Sounds and vibration Notification sounds...

Page 123: ...d Keyboard vibration Vibrate when typing with the Samsung keyboard Touch vibration Vibrate when you tap navigation buttons or touch and hold items on the screen Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos This feature may only be available with a headset connected 1 From Settings tap Sounds and vibration Advanced sound settings Sound quality and...

Page 124: ...nced sound settings Sound quality and effects Adapt sound 2 Tap the sound profile that fits you best and tap Settings to customize TIP Tap Add personalized sound profile to take a hearing test and let your device identify the best sound for you Separate app sound You can play media sound on a speaker or headphones separate from the rest of the sounds on your device 1 From Settings tap Sounds and v...

Page 125: ... not disturb is turned on Status bar Modify how many notifications appear on the Status bar LED indicator Use the LED indicator for status notifications like sound recording unread notifications and battery charging To block notifications from an app tap next to the app Tap See all to open the complete list of apps Customize app notifications You can change notification settings for each app 1 Fro...

Page 126: ...play You can configure the screen brightness timeout delay font size and many other display settings Screen brightness Adjust the screen brightness according to lighting conditions or personal preference 1 From Settings tap Display 2 Customize options under Brightness Drag the Brightness slider to set a custom brightness level Tap Adaptive brightness to automatically adjust the screen brightness b...

Page 127: ... be enabled You can choose Sunset to sunrise or Custom schedule Night mode Night mode allows you to switch to a darker theme to keep your eyes more comfortable at night From Settings tap Display Night mode for the following options Turn on now Put your device in Night mode Turn on as scheduled Configure Night mode for either Sunset to sunrise or Custom schedule Screen mode Your device has several ...

Page 128: ...or decrease the size of content on the screen 1 From Settings tap Display Screen zoom 2 Drag the Screen zoom slider to adjust the zoom level Screen resolution You can lower the screen resolution to save battery power or increase it to sharpen the image quality 1 From Settings tap Display Screen resolution 2 Tap your preferred resolution and then tap Apply NOTE Some apps may not support higher or l...

Page 129: ...ocket or a bag From Settings tap Display Accidental touch protection to enable or disable the feature Screen saver You can display colors or photos when the screen turns off or while charging 1 From Settings tap Display Screen saver 2 Tap to enable the feature and configure the following options Colors Tap the selector to display a changing screen of colors Photo table Display pictures in a photo ...

Page 130: ... when opening apps From Settings tap Advanced features Reduce animations and tap to enable the feature One handed mode You can change the screen layout to accommodate operating your device with one hand 1 From Settings tap Advanced features Motions and gestures One handed mode 2 Tap to enable the following Gesture Swipe up diagonally from either bottom corner to reduce the display size Button Tap ...

Page 131: ...ting unnecessary files and closing apps running in the background Scanning for malware To use the quick optimization feature From Settings tap Device care Optimize now Battery View how battery power is used for your various device activities From Settings tap Device care Battery for options Battery usage View power usage by app and service Power mode Select a power mode to extend battery life Usag...

Page 132: ...you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From Settings tap Device care Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card and then tap Mount Remove a memory card To prevent dam...

Page 133: ...mory are shown 2 To free up as much memory as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed Language and input Configure your device s language and input settings Change the device language You can add languages to your list and organize them according to preference If an app does not support your default language then it will move to the n...

Page 134: ... typing to customize settings Manage on screen keyboards Enable or disable on screen keyboards 1 From Settings tap General management Language and input 2 Tap On screen keyboard Manage keyboards 3 Tap each keyboard to enable or disable Physical keyboards Customize options when you have a physical keyboard connected to your device sold separately 1 From Settings tap General management Language and ...

Page 135: ...atures such as Voice Assistant From Settings tap General management Language and input Text to speech for options Preferred engine Choose either the Samsung or Google Text to speech engine Tap Settings for options Language Set the default speech language Speech rate Set the speed at which the text is spoken Pitch Set the pitch of the speech Play Tap to play a short demonstration of speech synthesi...

Page 136: ... and time Receive date and time updates from your wireless network When Automatic date and time is disabled the following options are available Select time zone Choose a new time zone Set date Enter the current date Set time Enter the current time Use 24 hour format Set the format for displaying time Troubleshooting You can also check for software updates and if necessary reset services on your de...

Page 137: ...eset network settings 2 Tap Reset settings and confirm when prompted Reset accessibility settings You can reset device accessibility settings Accessibility settings in downloaded apps and your personal data are not affected 1 From Settings tap General management Reset Reset accessibility settings 2 Tap Reset settings and confirm when prompted Auto restart Optimize your device by restarting it auto...

Page 138: ...out the correct credentials NOTE If you reset your Google Account password it can take 24 hours for the password reset to sync with all devices registered to the account Before resetting your device 1 Verify that the information you want to keep has transferred to your storage area 2 Log in to your Google Account and confirm your user name and password To reset your device 1 From Settings tap Gene...

Page 139: ... from the device 1 From Settings tap Accounts and backup Accounts Google Account 2 Tap Remove account Lock screen and security You can secure your device and protect your data by setting a screen lock Screen lock types You can choose from the following screen lock types that offer high medium or no security Swipe Pattern PIN Password and None NOTE Biometric locks are also available to protect acce...

Page 140: ...ays On Display screen For more information see Always On Display on page 31 Clock and information You can configure features that appear on the Lock screen like the clock and other useful information From Settings tap Lock screen for the following options Clock style Set the type and color of the clock on the Lock screen and Always On Display screen Roaming clock Change to digital clocks showing b...

Page 141: ...d My Mobile Turn on Find My Mobile Before you can use the Find My Mobile feature you must turn it on and customize the options To access your device remotely visit findmymobile samsung com 1 From Settings tap Biometrics and security Find My Mobile 2 Tap Add Samsung account and follow the prompts The following options are available l Remote controls Turn on to access your device remotely l Google l...

Page 142: ...r Samsung account and add your biometric data Install unknown apps You can allow installation of unknown third party apps from selected apps or sources 1 From Settings tap Biometrics and security Install unknown apps 2 Tap an app or source and then tap Allow from this source TIP Installing unknown third party apps could make your device and personal data more vulnerable to security risks Secure Fo...

Page 143: ...memory card NOTE Performing a Factory data reset on your device prevents it from accessing an encrypted SD card Before initiating a Factory data reset make sure to decrypt the installed SD card first Decrypt SD card You can decrypt an optional memory card not included if it was encrypted by this device You may want to decrypt the memory card if you plan to use it with another device or before perf...

Page 144: ...u type them From Settings tap Biometrics and security Other security settings Make passwords visible to turn on the feature Security update service You can set your device to automatically check for security updates From Settings tap Biometrics and security Other security settings and then tap Security policy updates to check for security updates Device administration You can authorize security fe...

Page 145: ...ice Install from device storage Install a new certificate from storage Clear credentials Erase credential contents from the device and reset the password Advanced security settings You can use these options to configure advanced security settings to better protect your device From Settings tap Biometrics and security Other security settings for the following options Trust agents Allow trusted devi...

Page 146: ...ooth even when Bluetooth is turned off TIP Some apps require location services be turned on for full functionality Recent location requests View a list of apps that have requested your location 1 From Settings tap Biometrics and security Location 2 Tap to turn on Location services 3 Tap an entry under Recent location requests to view the app s settings Location services Location services store and...

Page 147: ...missions you want to be notified about Permission usage monitor Apps might use permissions of your device when they are running in the background not just when you are using the app You can set your device to notify you when this happens 1 From Settings tap Biometrics and security Permission usage monitor 2 Tap next to the apps you want to be notified about Send diagnostic data Send diagnostic inf...

Page 148: ...unt settings Each account has its own custom settings You can configure common settings for all accounts of the same type Account settings and available features vary between account types 1 From Settings tap Accounts and backup Accounts Account type 2 Tap an account to configure that account s sync settings 3 Tap other available options for the account type Synchronize accounts You can synchroniz...

Page 149: ...re your backup data Google Account You can enable backup of your information to your Google Account From Settings tap Accounts and backup Backup and restore for options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of sett...

Page 150: ...nt From Settings tap Google and select an option to customize Accessibility There are accessibility settings for people who need help seeing hearing or otherwise operating their device Accessibility services are special features that make using the device easier for everyone For more information about Accessibility for Samsung products please contact us at accessibility sea samsung com Screen Read...

Page 151: ...e contrast with the background High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background Show button shapes Show buttons with shaded backgrounds to make them stand out better against the wallpaper Negative colors Reverse the display of colors from white text on a black background to black text on a white backgr...

Page 152: ...een fonts Screen zoom Configure the screen zoom level Hearing Enhancements You can configure Accessibility features to assist with audial aspects of the device Sounds You can adjust audio quality when using hearing aids or earphones From Settings tap Accessibility Hearing enhancements and tap an option Sound detectors Receive alerts when the device detects a baby crying or a doorbell Mute all soun...

Page 153: ...ech and convert it to text Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device Alternate input You can control your device using different kinds of inputs and controls From Settings tap Accessibility Interaction and dexterity and tap an option Universal switch Control your device with your customized switches Assista...

Page 154: ...n on the screen by laying it flat and moving your hand over the screen instead of using the Power button Interaction control Customize areas of screen interactions hardkeys and the keyboard Touch settings You can adjust your screen to be less sensitive to taps and touches From Settings tap Accessibility Interaction and dexterity and tap an option Touch and hold delay Select a time interval for thi...

Page 155: ...en you receive notifications or when alarms sound Notification reminders Set periodic reminders for any unread notifications Voice Label Write voice recordings to NFC tags not included to provide you with information about objects or locations as you near them Direction lock Unlock the screen by swiping in a series of directions Installed services You can install additional assistance services for...

Page 156: ...ures Dual messenger 2 Tap next to supported apps to enable the feature for each app l To select which contacts have access to the secondary messenger app tap Use separate contacts list About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone and then view your phone number model number serial n...

Page 157: ... us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter 145 Learn more ...

Page 158: ... the Arbitration Agreement section of the Terms Conditions included with the Product Find legal information online The full Arbitration Agreement Standard Limited Warranty End User License Agreement EULA and Health Safety Information for your device are available online Arbitration Agreement Standard Limited Warranty and Health Safety Information Phone English samsung com us Legal Phone HSGuide Sp...

Page 159: ...ellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse en...

Page 160: ...ontained therein or compliance of the Product with the requirements of any law rule specification or contract pertaining thereto Nothing contained in the User Manual or any other document shall be construed to create an express or implied warranty of any kind whatsoever with respect to the Product Neither Samsung nor the wireless carrier are responsible for and the Standard Limited Warranty does n...

Page 161: ...each location based service to learn how location information will be used and protected In addition your Cricket device may be used to access the Internet and to download and or purchase goods applications and services from Cricket or elsewhere from third parties Cricket provides tools for you to control access to the Internet and certain Internet content These controls may not be available for c...

Page 162: ... wet you should dry the inside of the charging port before inserting a power connector to charge your device If the charging port is not fully dry your device may operate abnormally For example it may charge more slowly or overheat Do not expose the device to salt water or ionized water or to water over 5 0 feet deep for more than 30 minutes If your device is exposed to fresh water dry it thorough...

Page 163: ...all its parts and accessories out of the reach of small children Samsung Electronics America Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet samsung com 2019 Samsung Electronics America Inc Samsung Samsung Galaxy Multi Window Samsung Health Samsung Pay and Smart Switch are all trademarks of Samsung Electronics Co Ltd Other marks are the propert...

Page 164: ...ed files Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features Legal information 152 ...

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