background image

7. Troubles

Code :

C6-1311

Error message :

Fuser unit is not inst

Symptom / Cause : 

The fuser unit is not installed properly.

The connector of fuser unit is not connected properly.

Troubleshooting method :

1. Turn the machine off.

2. Open the side door and check if the fuser unit is ins

2. Open the side door and check if the fuser unit is ins

3. If the fuser unit is installed, check the following :

A. Check if the both handle lockers are locked prope

B. Check the draw connector between the fuser unit 

C. Check if the draw connector is disconnected.

4. Remove the fuser unit and re-install it.

5. Turn the machine on. 

6. If the problem persists, replace the fuser unit. 

Replacement part

- JC91-00931A : FUSER (220V)

- JC91-00930A : FUSER (110V)

Service Manual
CLX-9250/9350 series

7-6

shooting

talled correctly. Install it.

stalled properly.

stalled properly.

rly.

and the machine. 

SAMSUNG ELECTRONICS

63

Summary of Contents for CLX-9250ND

Page 1: ... speed CLX 9250ND 25 25 ppm A4 CLX 9350ND 35 35 ppm A4 1Ghz CPU 9350 800Mhz 9250 250 GB HDD 1GB Memory Max 2GB 8 9 inch color graphic touch screen LCD Various option units 3K Booklet finisher 1K Standard finisher DCF HCF Punch unit Multi fax etc The keynote of Product ...

Page 2: ...ⓒ Samsung Electronics Co Ltd July 2011 Printed in Korea VERSION NO 1 9 CODE 9x50 00000E ...

Page 3: ...k up unit 2 27 2 4 6 Registration unit 2 28 2 4 7 MPF unit 2 29 2 5 Image formation 2 30 2 5 1 Printing process overview 2 30 2 5 2 Imaging unit 2 32 2 5 3 Cartridge transfer unit 2 36 2 6 Fuser unit 2 39 2 6 1 Fuser unit overview 2 39 2 6 2 Function of components 2 40 2 6 3 Fuser unit drive 2 41 2 6 4 Temperature control 2 42 2 7 Laser scanning unit 2 43 2 7 1 Laser scanning unit overview 2 43 2 ...

Page 4: ...2 9 1 Scannner system overview 2 58 2 9 2 Scanning System components 2 59 2 10 DADF system 2 61 2 10 1 DADF systme overview 2 61 2 10 2 Electric parts layout 2 62 2 10 3 Description of drive system operations 2 63 2 11 Printer Electronics configuration 2 69 2 11 1 Video controller 2 72 2 11 2 OPE controller 2 82 2 11 3 Engine controller 2 86 2 11 4 Scan controller 2 89 2 11 5 DADF controller 2 90 ...

Page 5: ...PBA 2 106 2 11 27 ITB Joint3 PBA 2 106 2 11 28 Scan Joint PBA 2 107 2 11 29 CCDM PBA 2 108 2 11 30 Scan Cover Open Sensor PBA 2 109 2 11 31 DADF Length Sensor PBA 2 109 2 11 32 DADF Width Sensor PBA 2 110 2 11 33 DADF Mixed Sensor PBA 2 110 2 11 34 DADF LED Panel PBA 2 111 2 11 35 Exit LED Panel PBA 2 111 2 12 Heating cables 2 112 3 1 General Disassembly Procedure Precautions 3 1 3 2 Cover 3 2 3 2...

Page 6: ...thermostat 3 29 3 5 2 Thermistor 3 30 3 5 3 Fuser NIP Motor 3 31 3 5 4 Halogen lamp 3 33 3 5 5 Fuser Bias Fuser Bias Terminal 3 36 3 5 6 EEPROM and photo sensor 3 37 3 5 7 Gear 3 38 3 5 8 Heat roller 3 39 3 5 9 Fuser belt 3 41 3 5 10 Pressure roller and pressure roller bearing 3 43 3 5 11 Cautions for reassembly 3 45 3 6 Cartridge transfer unit 3 50 3 7 Electrical components 3 56 3 7 1 Engine cont...

Page 7: ...2 Pick up drive motor 3 76 3 10 MP Regi drive unit 3 77 3 10 1 MP Regi drive motor 3 78 3 11 EXit drive unit 3 79 3 11 1 Fuser Exit drive motor 3 79 3 11 2 Duplex return drive motor 3 80 3 11 3 Exit drive clutch 3 81 3 12 DADF unit 3 82 3 12 1 Width Length sensor 3 91 3 12 2 DADF main PBA 3 92 3 12 3 DADF motor 3 94 3 12 4 DADF cover open 3 97 3 12 5 Guide pick up 3 98 3 12 6 DADF solenoid 3 100 3...

Page 8: ...6 4 3 1 General 4 6 4 3 2 Supply status 4 6 4 3 3 Software version 4 8 4 3 4 Service Hours 4 8 4 3 5 Fault Log 4 8 4 3 5 Print reports 4 8 4 4 Maintenance Counts 4 10 4 4 1 Fault count 4 10 4 4 2 Jam count 4 11 4 4 3 Part replacement count 4 13 4 5 Diagnotics 4 14 4 5 1 Engine diagnostics 4 14 4 5 1 1 NVM Read Write 4 14 4 5 1 2 Engine Test Routines 4 17 4 5 2 Fax diagnostics 4 24 4 5 2 1 Fax NVM ...

Page 9: ...nsing 4 40 4 5 6 Color Management 4 41 4 5 6 1 Auto Color Registration 4 41 4 5 6 2 Full Color Registration 4 42 4 5 6 3 Auto Color Tone Adjustment 4 43 4 6 Sevice functions 4 46 4 6 1 Main Memory Clear 4 46 4 6 2 Hard Disk Maintenance 4 46 4 6 3 Debug Log 4 46 4 6 4 Port 4 47 4 6 5 Capture Log 4 47 4 6 6 Toner Save 4 47 4 6 7 Count Setting of Large Page 4 47 4 6 8 TR Control Mode 4 48 5 1 Updatin...

Page 10: ...leaning the tray1 feed roller 6 28 6 3 5 Cleaning the tray2 feed roller 6 29 6 3 6 Cleaning the LSU window 6 30 6 3 7 Cleaning the DADF retard rubber pad 6 31 6 3 8 Cleaning the DADF rollers 6 32 7 1 Procedure of checking the symptoms 7 1 7 2 Error code and troubleshooting 7 3 7 2 1 Error code and error message 7 3 7 2 2 Error Code Details 7 14 7 3 Image quality problems and solutions 7 134 7 3 1 ...

Page 11: ...reas white spots 7 160 7 3 15 Poor fusing performance offset 7 161 7 3 16 Stain on the paper back side 7 162 7 3 17 White Halo 7 163 7 3 18 DADF skew testing 7 164 7 4 Other Errors 7 169 8 1 Engine 1 8 1 8 2 Engine 2 8 2 8 3 Main board OPE 8 3 8 4 Scan DADF 8 4 8 5 Bottle joint board side joint board 8 5 8 6 DC control board LSU joint board 8 6 8 7 Cassette joint board Drive joint board 8 7 8 8 He...

Page 12: ...Contents 9 5 Error Page 9 6 9 6 Progress Page 9 7 9 7 Error List 9 8 9 8 HDD Repair 9 8 9 9 HDD Failure 9 10 10 1 Tools for troubleshooting 10 1 10 2 Abbreviations 10 4 chapter 10 Reference information ...

Page 13: ...d so there is n Class I level during normal operation user mainten Warning Never operate or service the printer with t assembly The reflected beam although invisible can When using this product these basic safety pre cautio electric shock and personal injury Service Manual CLX 9250 9350 series 1 autions n for safety o the equipment please read the precautions listed them closely ce technician nger...

Page 14: ...ar a humidifier or in front of an air cond can lead to overheating and cause a fire or cause 11 Do not position the printer in direct sunlight This w possibly leading to the printer failing to work prope 12 Do not insert any metal objects into the machine th could make contact with a high voltage conductor Service Manual CLX 9250 9350 series 1 autions illness if ingested or the liquid inside to le...

Page 15: ...bly damaged if it e Take care not to expose the OPC Drum either to d room lighting Exposure for as little as 5 minutes c properties and will result in print quality degradatio Remove the OPC Drum and store it in a black bag working with the Covers especially the top cover damage the OPC Drum Take care not to scratch the green surface of OPC If the green surface of the Drum Cartridge is scrat compr...

Page 16: ...equipment must be installed near the socket outl q p Be sure to fix and plug in the power cable securely afte If you are moving the machine a short distance you sh e g same building through elevator If you are moving the machine a long distance you sh staple unit tape and disassemble all trays e g m Service Manual CLX 9250 9350 series 1 autions cause bodily injury ution when working on the printer...

Page 17: ...al to the chassis or circui 8 Maintain continuous electrical contact between the E until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged the brushing together of clothing fabric and lifting on electricity sufficient to damage an ESD electricity sufficient to damage an ESD Service Manual CLX 9250 9350 series 1 autions d by static electricity Such c...

Page 18: ...erage operating mode Less Power consumption Ready mode Less than 250 W Low power mode Less than 50 Power save mode Less than 1 Power off mode Less than 0 W Power requirement AC 110 127 V 50 60 Hz or AC Note See the Rating label on th type of current Power output rating for heating wire in DCF HCF AC 110 127 V 50 60 Hz or AC 2 Note See the Rating label on th of current The voltage rating of heating...

Page 19: ...ex 1 2 Up to 25 ipm in A4 25 ipm in Le Duplex to Duplex 2 2 Up to 8 ipm in A4 8 ipm in Lette p p p normal mode First copy out time Black white 9 0 seconds from ready Color 10 6 seconds from read Copy resolution Platen 600 x 600 dpi Document feeder Up to 600 x 6 Zoom range Platen 25 to 400 Document feeder 25 to 400 Service Manual CLX 9250 9350 series 2 description CLX 9350 er Up to 35 ppm A4 35 ppm...

Page 20: ...em CLX 9250 Compatibility Super G3 Applicable line Public Switched T Fax Specifications Applicable line Public Switched T Data coding MH MR MMR JB Modem speed 33 6kbps Transmission speed Up to 3 seconds Maximum document length 356 mm 14 inch Standard 203 Resolution Standard 203 x Fine 203 x 196 Super Fine 30 Ultra Fine 600 Memory HDD Backup Auto dialer up to 500 numbe Service Manual CLX 9250 9350 ...

Page 21: ... components PM Kit p CLX PMK10C Cartridge transfer cleaner Transfer roller T2 Ozone filter LSU filter CLX PMK11C Pick up roller Retard roller Forward roller CLX PMK12C Pick up roller ADF roller Retard roller CLX PMK13C MP Pick up roller MP Retard roller MP Forward roller Service Manual CLX 9250 9350 series 2 description Life CLX 9250 CLX 9350 62S 25K pages O O 62S 20K pages X Not Available O 72S 1...

Page 22: ...LS OPE DUMMY FRONT Quick Install Guide VAL K016IT ELS Quick Install Guide Quick Reference Guide VAL PC20UK XEU POWER CORD Service Manual CLX 9250 9350 series 2 description CLX 935xND 1 2 100 MP Tray e 1 2 2 000 High Capacity Feeder 100 MP Tray e 1 2 2 000 High Capacity Feeder 100 MP Tray put Tray 150 Job Separator Finisher 150 Job Separator 5 83 x 8 27 305 x 457 mm 12 x 18 8 x 5 8 320 x 1200 mm 12...

Page 23: ...0V ratin CLX DHK12S 220V ratin Service Manual CLX 9250 9350 series 2 description mark Sheet Tray x 2 00 Sheets LTR A4 Pages In 9250 series this is optional 50 Stacking Stapling 4 Pos 50 Stacking Stapling 4 Pos Booklet Holes NA Holes EU B al Port T 37 38 PC Fax SW Fax Manual Softcopy cument Distribution Solution nter and Cost Management Solution rchable PDF Barcode etc V 10W equipped by service per...

Page 24: ...ax multi line kit CLX FAX250 FD CLX Service Manual CLX 9250 9350 series 2 description Working Table CLX WKT000 Duplex Automatic Document Feeder Face up output tray CLX STK110 In CLX 9250 series thi i ti l this is optional Main unit and DSK10T Optional tray CLX PFP000 High capacity feeder CLX HCF102 D I kit X KIT10F Expansion memory module 1G CLX MEM300 Cassette Scanner Heating cable CLX DHK11C 12C...

Page 25: ...tray right bottom door 7 Optional dual cassette feeder right bottom door Service Manual CLX 9250 9350 series 2 bottom door description 8 Optional dual cassette feeder tray3 tray4 CLX 9250 Series the face up tray is optional device 9 Standard tray tray1 tray2 10 Front door 11 Front door handle 12 Control panel 13 Face Down tray SAMSUNG ELECTRONICS 8 ...

Page 26: ...view 2 1 Scanner glass 2 Sponge sheet 3 Multi purpose tray 4 Multi purpose tray paper width guide Service Manual CLX 9250 9350 series 2 description 5 Power switch 6 Power receptacle 7 USB port 2 EA SAMSUNG ELECTRONICS 9 ...

Page 27: ...te feeder cable 2 DADF cable 3 Scanner locking screw 4 USB port Connection port to computer Connection port to computer Service Manual CLX 9250 9350 series 2 1 description 5 USB host port 6 Finisher connector 7 Network port SAMSUNG ELECTRONICS 10 ...

Page 28: ...2 Product d Inner view 1 Waste toner container 2 Toner cartridge Service Manual CLX 9250 9350 series 2 1 description 3 Imaging units 4 Inner cover SAMSUNG ELECTRONICS 11 ...

Page 29: ...option 1 Standard finisher front door 2 Manual stapler 3 Manual stapler button 4 Finishing tray Service Manual CLX 9250 9350 series 2 1 description al 5 Top tray 6 Top door 7 Standard finisher Front door handle 8 Staple SAMSUNG ELECTRONICS 12 ...

Page 30: ... tray 2 Finishing tray 2 Finishing tray 3 Booklet finisher front door 4 Manual stapler Service Manual CLX 9250 9350 series 2 1 description al 5 Manual stapler button 6 Top tray 6 Top tray 7 Top door 8 Booklet finisher front door handle SAMSUNG ELECTRONICS 13 ...

Page 31: ...et finisher2 optiona 1 Knife wheel 2 Booklet maker handle 3 Fold wheel 4 Booklet jam removal wheel Service Manual CLX 9250 9350 series 2 1 description al 5 Staple 6 Booklet Staple 2 EA 7 Booklet maker cover SAMSUNG ELECTRONICS 14 ...

Page 32: ... Image Transfer Belt ITB unit 11 Pick up Forward Service Manual CLX 9250 9350 series 2 1 6 Imaging units 12 MP tray description 16 17 18 15 16 12 13 14 11 10 canning unit 13 2nd transfer roller unit 14 Fuser unit 15 Face up output tray al tray HCF DCF 16 Flatbed scanner Retard d rollers 17 Document output tray SAMSUNG ELECTRONICS 15 y 18 Document input tray ...

Page 33: ...g diagram displays the path the paper follo Paper Path D Finisher path Service Manual CLX 9250 9350 series 2 1 description ows during the printing process DADF path Face up exit Duplex path Simplex path SAMSUNG ELECTRONICS 16 ...

Page 34: ...TO INTERRUPTER 0604 00139 S7 PHOTO INTERRUPTER 0604 00139 S8 PHOTO INTERRUPTER 0604 00139 S9 PHOTO INTERRUPTER 0604 00139 S10 PHOTO INTERRUPTER 0604 00139 S11 PHOTO INTERRUPTER 0604 00139 Service Manual CLX 9250 9350 series 2 1 S12 SENSOR PAPER SIZE JC32 00013 description ations Controller PCB Relative Error Code 2A S2 3114 S2 3115 0A PBA ENGINE CLX 9350ND JC92 02129A 0A 5A A3 3211 A3 3212 2A S2 3...

Page 35: ...ER JC32 00010 S22 SENSOR DEVELOPER JC32 00010 S23 SENSOR DEVELOPER JC32 00010 Service Manual CLX 9250 9350 series 2 1 S23 SENSOR DEVELOPER JC32 00010 description Controller PCB Relative Error Code 3A PBA ENGINE CLX 9350ND JC92 02129A M1 4211 JC92 02129A CLX 9250ND JC92 02239A 5A A3 3311 A3 3312 3A PBA SCAN JOINT JC92 02144A U3 4210 93 S3 3121 70 PBA SCAN 70 PBA SCAN JC92 02170A 70 58 PBA CCDM JC92...

Page 36: ...604 00139 S35 PHOTO INTERRUPTER 0604 00138 S36 PHOTO INTERRUPTER 0604 00139 S37 PHOTO INTERRUPTER 0604 00139 Service Manual CLX 9250 9350 series 2 1 description Controller PCB Relative Error Code 93 PBA ENGINE CLX 9350ND JC92 02129A CLX 9250ND M3 2220 93 M3 1313 93 M3 1313 93 M2 1333 81 M2 2215 CLX 9250ND JC92 02239A 93 M2 2113 93 M3 2320 SAMSUNG ELECTRONICS 19 ...

Page 37: ...NTERRUPTER 0604 00 S50 PHOTO INTERRUPTER 0604 00 S51 PHOTO INTERRUPTER 0604 00 S52 PHOTO INTERRUPTER 0604 00 S53 PHOTO INTERRUPTER 0604 00 S54 PHOTO INTERRUPTER 0604 00 S55 PHOTO INTERRUPTER 0604 00 Service Manual CLX 9250 9350 series 2 2 description rt ber Controller PCB Relative Error Code 01393 M3 1313 M3 1314 01393 01393 01393 01393 01393 C5 1551 01393 M2 2251 PBA ENGINE CLX 9350ND JC92 02129A...

Page 38: ...sensor MP Feed sensor Tr system for these components The Transport motor is The following diagrams display the positions of the pa Service Manual CLX 9250 9350 series 2 2 description r from the Paper tray or Multi Purpose MP tray and eding system mainly consists of the Pickup roller ation roller MP Paper sensor Paper Empty ra Feed sensor Registration sensor and Dri e ray Feed sensor Registration s...

Page 39: ...ray2 paper Tray1 lift motor Tray2 paper size detection Tray2 pape quantity det y empty detection Tray2 lift motor Service Manual CLX 9250 9350 series 2 2 description Face Up ce up path enoid Exit2 tray path solenoid Exit tray2 paper full detection Duplex jam detection1 Face up jam detection Face up tray installation detection Duplex Duplex clutch Duplex jam detection2 T2 MPF MPF media size detecti...

Page 40: ...jam detection 2 Detects duplex jam 2 Duplex jam detection 1 Detects duplex jam 1 Face Up jam detection Detects exit jam Exit tray 2 paper full detection Detects exit tray2 pap MPF Paper empty detection Detects MPF paper e Face up tray installation detection Detects face up tray i Tray1 Lift Motor Lifting knock up plate Tray2 Lift Motor Lifting knock up plate Service Manual CLX 9250 9350 series 2 2...

Page 41: ... Tray 4 pick up retard forward rollers 9 MP Tray pick up retard forward rollers 16 17 14 15 18 19 retard forward rollers 10 Tray 1 feed roller 11 Tray 2 feed roller 12 Tray 3 feed roller 13 Tray 4 feed roller 14 Bypass feed roller 6 5 9 11 10 15 Sensor registration 16 Roller registration 17 Roller 2nd transfer 18 Sensor fuser in 19 Roller fuser 8 7 13 12 20 Sensor fuser out 21 Roller exit 22 Rolle...

Page 42: ... is no paper Paper Stock Sensor This is a transmissive type sensor which detects the a actuator When the remaining paper is consumed and blocks the light path for the transmissive type sensor to detec Feed Sensor Feed Sensor This sensor detects if the leading edge or trailing edge detects jamming such as missfeeding Registration Sensor This sensor detects that the leading edge of the paper trailin...

Page 43: ...ity 520 Sheets 80g standard Xerox Prem Paper Paper Plain paper A5 A4 A3 B5 B4 Letter 11 17 Special Paper 12 18 Label Card stock Label 50 sheets Thick Cards Weight plain paper 60 216g Plate knock up Lift type Lift Motor Up Limit Senso Service Manual CLX 9250 9350 series 2 2 description ys DCF HCF and one Multi Purpose MP tray e and allows feeding of specialty media stock Adjust the Front Rear and E...

Page 44: ...s the registration roller by the work of the vertic pickup roller Actuator Empty Sensor Service Manual CLX 9250 9350 series 2 2 description wn to come into contact with the surface of the paper oid is activated The forward roller and the retard s moved to the paper path and the paper is moved Forward Roller s moved to the paper path and the paper is moved cal path roller The following is a diagram...

Page 45: ...Special Media 1 500 3 Margin Top Margin 4 23 1 5 mm Tray3 4 HCF Side Margin 4 23 1 5 mm Tray3 4 HCF Duplex Top Margin 4 23 2 0 mm Tray3 Duplex Side Margin 4 23 2 0 mm Tray3 Duplex Side Margin 4 23 2 0 mm Tray3 Service Manual CLX 9250 9350 series 2 2 description ti motor The registration clutch CL6 is located lti motor and it controls ON OFF of the registration um at the predetermined registration ...

Page 46: ...solenoid B drops the pick up roller C on After that the pick up roller moves one sheet of paper to the feed roller This machine uses an FRR Feed and Reverse Roller system for feeding paper There is friction between the feed roller E and retard roller D This friction separates the top sheet of paper from the stack Service Manual CLX 9250 9350 series 2 2 description MPF Cl t h Long paper sensor MPF ...

Page 47: ... image on the imaging units one for each color 4 Transfer a First transfer The first transfer rollers opp the transfer belt Four toner images are super Service Manual CLX 9250 9350 series 2 3 b Second transfer The transfer roller transfer description view ed by the printer C Paper path C aser beams four imaging units ITB unit and transfer and Black from left to right as shown in the diagram beams ...

Page 48: ...osition adjustment center proces C Line position adjustment rear D Humidity Sensor Internal The ID sensor output is used for the following p g Process control and for automatic line positio Skew correction Color registration adjustments for the latent i Service Manual CLX 9250 9350 series 2 3 description blade remove remaining toner on the drum surface lluminating the whole area of the drum with t...

Page 49: ...t at the factory The cleaning blade removes excess toner from the dru The CRUM chip in the image unit stores the data abou OPC Magnetic Roller Mixing Auger C Service Manual CLX 9250 9350 series 2 3 description ew the development unit The OPC drum unit has an blade The development unit has a magnetic roller r color Imaging Units contain identical components ging Units are not interchangeable bout 9...

Page 50: ...ach OPC runout prints the pattern on Coupling Drum Y Drum M D C Drum K Drum C C O C Coupling OPC Coupling Deve Micro Clutch Service Manual CLX 9250 9350 series 2 3 description or motor The OPC Drum and Mag roller are supplied ive path can cut the power to the Mag roller This PC is in operation e sensor PC is in operation the ITB and is adjusted by the data automatically K Drum phase sensor C Drum ...

Page 51: ... by the surface of the roller The diameter of the magnetic rol Each imaging unit has a TD Toner Developer sensor controlling the operating range of toner density The im Service Manual CLX 9250 9350 series 2 3 information about the imaging unit is stored description hanism tect whether the drum motors are rotating Diagnostic ot moving These sensors also help the printer to main switch is turned on ...

Page 52: ...n B Filter During development Filters B on the top of the development unit ensure th During the operating this prevents contamination of th Service Manual CLX 9250 9350 series 2 3 description d and backward to agitate the developer in order to hat the internal pressure does not become too high he imaging unit by the toner A Auger SAMSUNG ELECTRONICS 35 ...

Page 53: ...mage Transfer Be 2 Image Transfer Ro 3 ITB D i R ll 3 ITB Drive Roller 4 Tension Roller 5 Rotation Encoder 6 Cleaning EEPROM 7 Cleaning Blade g 8 ACR Sensor 9 Paper Transfer Ro 10 Toner Collection A 11 ITB Belt EEPROM Service Manual CLX 9250 9350 series 2 3 description it unit overview the four image transfer rollers This is done with one sed onto the belt The arrow above the C and M ion The ITB d...

Page 54: ...he s read an unusually large number of notches or an unus y g such unusual signals Therefore an incorrect reading C A B Service Manual CLX 9250 9350 series 2 3 description B and the Cleaning unit by using gears and the ITB e process line speed A B C ansfer belt speed The encoder A is on one of the eed of the image transfer belt The controller s the rotation speed of the image transfer belt its sur...

Page 55: ... container The Film D on the Cleaning Unit protects against ton roller is transferred to the tension roller E The Gear D E C A C E Service Manual CLX 9250 9350 series 2 3 description ng and the ACR sensor patterns during process control t l i i l t d hil th i t f b lt t cleaning is completed while the image transfer belt TB cleaning unit tacts the image transfer belt B and removes used C transport...

Page 56: ...e heating lamps Temp the center heating lamp and side heating lamp respec temperatures Pressure Roller Fuser Ro Service Manual CLX 9250 9350 series 2 3 description d by the printer up time than a conventional fusing and pressure roller ly increase the temperature of the fusing belt The ne rubber which flatten slightly increasing the fusing heating roller contains two fusing lamps one lamp mp side ...

Page 57: ...f the ce which controls the heater lamps Thermistors locate system from overheating 7 Thermostat These thermostats cut off the power supply to the he becomes abnormally hot as a result of problems such are used to prevent abnormal operation When the th the other damaged parts in the fuser unit Service Manual CLX 9250 9350 series 2 4 description ts LAMP2 r heater lamp LAMP1 and the side heater lamp...

Page 58: ...with the fuser belt E and roller C fuser belt E fuser belt E E Fuser Belt E Heat Roller D Fuser Roller C Service Manual CLX 9250 9350 series 2 4 description C through the gear train The pressure roller B is The heat roller D is driven by pressure with the Exit Motor A Pressure Roller B SAMSUNG ELECTRONICS 41 ...

Page 59: ...roller get into line wi If one of the thermostat temperatures becomes highe lamp If the other thermostat temperature becomes h the fusing lamp Service Manual CLX 9250 9350 series 2 4 description fusing lamp The lamp stays on until the NC sensors s the temperature up to the printing temperature s the temperature up to the printing temperature Lamp 1 700W Center heating Thermistor2 Lamp 2 600W Side ...

Page 60: ...an direction 5 8 K Scan direction M Scan direct 1 K C M 3 2 3 2 1 4 Service Manual CLX 9250 9350 series 2 4 description Overview motors and 2 LD units and forms a latent image on s a collimator lens cylindrical lens 2 F Theta Lens 3 or and M Color scan the laser beam from the rear to om the front to the rear Also the LSU has a skew utomatically and the shutter shutter driving device to on To inter...

Page 61: ...otor speed 19 016 rpm Process Speed 115 mm sec Process Speed 115 mm sec H W interface KC Harness 26 Pin MY Harness 24 Pin Interface with set 40 Pin Service Manual CLX 9250 9350 series 2 4 description al path Y 104mm for each color All colors use the same the primary scanning line and the image position of the factory The primary scanning line slope by the LSU Reflecting mirrors C D for each color ...

Page 62: ...ellow The printer recognizes each color from the time that th Main Scan Start Detection 4 beams are detected by the BD PBA at the scanning signal The following diagram shows the data scannin Cyan Yellow use the same polygon motors scanni C C A Service Manual CLX 9250 9350 series 2 4 description detectors BD PBA There is one at each corner of the laser llowing llowing hey are detected start point a...

Page 63: ... for CMY The transfer belt cleaning unit cleans the transfer belt KK Front C CC KC MM KM YY KY KK CC MM YY Spaces betwee KC KM KY Spaces between a Service Manual CLX 9250 9350 series 2 4 description on adjustment s are created eight times on the transfer belt The KY are measured by the front center and rear ID y ces then adjusts the following positions and after the patterns are measured Center Re...

Page 64: ...U Laser Scanning position adjustment and the current temperat Pages Total printed pages after previous line pos 2 7 4 6 Initial Adjustments Line position adjustment starts automatically after war printer recovers from energy saver mode Line position these conditions occurs t Power On Time threshold default 10 minut t Wakeup Time threshold default 18 minutes Service Manual CLX 9250 9350 series 2 4 ...

Page 65: ...djustmen Skew adjustment assembly A consists of the step mo adjusts the scanning line slope automatically The F2 ll dj t th l f th F2 l B ti l yellow adjust the angle of the F2 lens B respectively mechanism corrects main scan skew B Service Manual CLX 9250 9350 series 2 4 description tarts automatically when one of these conditions Line position adjustment is automatically done default 3 C 1000 pa...

Page 66: ...osed and the rib belo When there is no printing job the shutter is off and a p not on at printing the LSU Unit Failure U2 5113 Tur C Shutter open Service Manual CLX 9250 9350 series 2 4 description er As a result toner and dust do not fall on the glass ves the shutter B in the direction of the arrow with white arrow direction white arrow direction ins and it turns the idle gear C drive The rib bel...

Page 67: ...he following table list the descriptions for the tagged No ITEM Type Qt 1 Duplex Return HB STEP 1 2 Fuser Exit BLDC 1 E CLT 1 PM STEP 1 Service Manual CLX 9250 9350 series 2 5 description and process nter drive motors 6 9 7 8 9 Related drive locations ty Function Related error 1 Return driving at Duplex 1 Fuser Exit driving A1 1213 1 Exit driving control A1 6110 1 Fuser pressure Mode A1 6111 SAMSU...

Page 68: ... ty Function Related error 1 MP Dup F up driving return driving at F up 2 MP D d i i t l 2 MP Dup driving control 1 Regi Roll driving 1 Pick Up Roll driving 2 CST Lift 2 1 2 2 Pick Up 1 2 driving control 4 Toner transfer in Toner Bottle driving Duct Y A1 5213 M A1 5313 C A1 5413 K A1 5513 4 OPC DEVE Y A1 2211 M A1 2311 4 OPC DEVE C A1 2411 K A1 2511 4 DEVE control Y A1 2212 M A1 2312 C A1 2412 K A...

Page 69: ...R HV Scoro Deve Auger Coupling Information SEC CODE JC93 00044A P t N DRIVE MAIN Service Manual CLX 9250 9350 series 2 5 Part Name DRIVE MAIN description DEVE ITB T1 DIS ENG BLDC OPC Dev M Color BLDC OPC Dev Y Color T1 Dis Engage ITB Connector T1 Dis Engage Coupling ITB Coupling Grid HV Imaging unit Connector otron HV SAMSUNG ELECTRONICS 52 ...

Page 70: ...ep Belt Pulley Gear Gear E C Gear Gear Gear Service Manual CLX 9250 9350 series 2 5 description Feed Pick up ro tch Coupling Feed Pick up Information SEC CODE JC93 00065A Part Name DRIVE PICK UP Clutch Pick up 1 driving motor is raising 2 tray by e clutch Clutch Pick up 1 driving Feed 1 driving Feed 2 driving Gear E Clutch Pick up 2 driving SAMSUNG ELECTRONICS 53 ...

Page 71: ...drive 1 H Step drives Duplex and MP drives 1 H H Step Belt Pulley Gear Regi driving H Step Belt Pulley Gear Regi driving H Step Belt Pulley Gear E Clutch Be Pulley Gear Service Manual CLX 9250 9350 series 2 5 description Drive e MP Regi and Duplex systems lex Drive gi Drive MP Drive independently Step rising by E Clutch MP driving elt E Clutch Pulley Gear DUP driving SAMSUNG ELECTRONICS 54 ...

Page 72: ...Duplex Return HB Step is i 1 BLDC FUSER A B FUSER IDLE B EXIT RDCN EXIT IDLE A EX 2 H Step DUP RDCN Duplex Retu Service Manual CLX 9250 9350 series 2 5 description x Return Drives ser and Duplex Return drives Duplex Return Drive BLDC HB Step BLDC Fuser Drive Gear in Fuser Fuser Roll Gear ked interlocked FUSER IDLE A FUSER Fuser driving Roll XIT IDLE B Clutch E Exit Roll driving urn driving SAMSUNG...

Page 73: ...otor Worm WT Step PM Worm GEAR WTB RDCN Service Manual CLX 9250 9350 series 2 5 Step PM Worm GEAR WTB RDCN description U Shutter drive assembly Position control sensor Information SEC CODE JC93 00068A Part Name DRIVE LSU SHUTTER AR SHUTTER IDLE B GEAR SHUTTER IDLE B LSU Shutter Driving U Shutter driving e Information SEC CODE JC93 00067A Part Name DRIVE WTB Worm PM Step Part Name DRIVE WTB AR WTB ...

Page 74: ... The following photo displays the location of the Toner Information SEC CODE JC31 00124A Part Name MOTOR GEARED T_SUPPLY Service Manual CLX 9250 9350 series 2 5 description Supply drive Bottle Coupling Duct Coupling SAMSUNG ELECTRONICS 57 ...

Page 75: ... devices are arranged in 3 lines a These lines are composed with 3 line color devices an 1 DADF Glass 3 HR module 2 FR module Service Manual CLX 9250 9350 series 2 5 description i ts and processes view ent is exposed to direct light The light reflected from CCD where optical to electrical conversion is electrical analog signal This analog signal is ous corrective processes necessary for image med ...

Page 76: ...t Mirror 1 Reflector Xe lamp This lamp is the light source to expose the origina Reflector This is a plate to efficiently direct the light from the Document on the glass Mirror 1 Mirror 1 This mirror directs the light reflected from the Doc Service Manual CLX 9250 9350 series 2 5 description mponents the scanning system the Automatic Document Feeder The document is es on the Document through this ...

Page 77: ...rted by the CCD 6 Scan Main board This is a board to perform image correction such as 7 Auto Paper Sensor The size of an original placed on the glass is instantly Align frame Service Manual CLX 9250 9350 series 2 6 description etc and it directs the reflected light from the mirror 1 e is driven by the same scan motor as that of the FR e The scanning distance is also half that of the FR r 3 D place...

Page 78: ... R13 Junction gate Divides the R14 Feed out roller Ejects a sca R15 Duplex registration roller Aligns pape Service Manual CLX 9250 9350 series 2 6 R16 Feed in roller Feeds an o description ument Feeder DADF System ew ocesses descriptions of the DADF system R6 R7 er and transfers it to the paper path in simplex mode R8 R9 Simplex path Duplex path an original from the tray and transfers it to the pa...

Page 79: ... INTERRUPTER Scan Read 0604 00138 S11 PBA WIDTH SENSOR JC92 0216 S12 PHOTO INTERRUPTER 0604 00139 S13 PHOTO INTERRUPTER 0604 00139 Service Manual CLX 9250 9350 series 2 6 S14 PHOTO INTERRUPTER 0604 00139 description descriptions of the electrical components of the DADF ber DC controller PCB Jam code error code 93 PBA ADF U3 4210 81 PBA ADF U3 3211 U3 3213 U3 3214 U3 3214 93 PBA ADF U3 4411 81 PBA ...

Page 80: ...n optimum image can be printed So p g p operation 4 Exit motor drive section The exit motor transports the original to the exit tra during duplex mode it transports the original to the Pick up m Regi motor drive section Feed motor drive section Ex Service Manual CLX 9250 9350 series 2 6 description the registration roller When the leading edge of the he pick up motor stops and the original documen...

Page 81: ...b command the pick up m th j b i l t d the job is completed 3 When all originals are fed and the tray is empty the moves down The printer enters stand by status Pick up motor Pick up motor Service Manual CLX 9250 9350 series 2 6 description ADF roller by using a belt and a gear The DADF provides the driving power The pick up motor also al is picked up When it rotates in reverse the sembly al is pi...

Page 82: ...ip the motor repeats rotation and stopping to align each origi PULLEY S2M Z26 ROLLER REGI SIM ROLLER DU Service Manual CLX 9250 9350 series 2 6 description wer by using a belt attached to the regi roller It ng to the feed roller The feed roller is fixed to a ball er creates feeding force using spring pressure The on roller aligns the leading edge of the original When ation Regi Drive Assembly Regi...

Page 83: ...orts the original operation As a result optimum scan quality is achiev PULLEY S2M Z26 ROLLER FEED IN ROLLER FEED Service Manual CLX 9250 9350 series 2 6 description belt attached to the registration roller It transports eed roller The feed roller is fixed by the ball bearing rce by spring pressure The feed motor that is d Drive Assembly rce by spring pressure The feed motor that is The feed motor ...

Page 84: ...r creates feeding force by using PULLEY S2M Z2 PULLEY S2M Z48 26 EXIT ROLLER EXIT TURN DUP ROLLER EXIT Service Manual CLX 9250 9350 series 2 6 description sembly r by using a belt The idle roller connected to the exit rs using a connecting belt The fixed feed roller spring pressure Exit motor 26 PULLEY S2M Z26 PULLEY S2M Z26 ROLLER EXIT T TURN ROLLER EXIT SAMSUNG ELECTRONICS 67 ...

Page 85: ...ith the solenoid opens to the direction of reverse path for 2 side scann simplex exit section Solenoid R GUIDE GATE SIMPLEX GUIDE GATE JUN Service Manual CLX 9250 9350 series 2 6 description ssembly ode it is off and the solenoid cannot operate d and has as on and off position In the on position it a duplex scan In the off position it opens to the a duplex scan In the off position it opens to the ...

Page 86: ...i t f ll id h i ti printing status and interfaces all video synchronization Controller The Video Controller receives print data fro receives copy data from the Scan Controller It takes data and then transfers the data to the Engine Contro The Fax Controller FCON is used to control all faxing Controller through the PCIe high speed bus Service Manual CLX 9250 9350 series 2 6 description nfiguration ...

Page 87: ...deo Controller through the P A MICOM at the Engine Controller activates each cont optimized energy saving algorithm for optimal efficienc side is used to safely shut down the system power It i Service Manual CLX 9250 9350 series 2 7 description d decompress images for enhancing performance of and from the Video Controller through the PCIe The ory and a 250GB HDD to perform these jobs s with the OP...

Page 88: ...grams show the locations of the print Engine Controller Toner Co SMPS Paper Service Manual CLX 9250 9350 series 2 7 Joint description er circuit boards Video Controller Video Controller nnector DC Power Deve joint HVPS1 HVPS2 r tray SAMSUNG ELECTRONICS 71 ...

Page 89: ...0 MSOK USB HUB USB HUB USB HUB 2514 USB HUB 2514 USB HOST Port Engine I F Video Cont USB HUB Controller Service Manual CLX 9250 9350 series 2 7 description rintable video data is comprised of a Main Pv4 The Video Controller has adopted the DDR2 access the hard drive HDD and a PCIe bus to A Bridge MB362 SATA II HDD 3 5 access the hard drive HDD and a PCIe bus to ontroller chips SPGPv4 Scan Controll...

Page 90: ...3 NETWROK PORT 4 USB HUB CONTROLLER PBA I F PORT 1 2 5 SCAN CONTROLLER I F CONNECTOR 6 CON JOINT I F PBA CONNECTOR 7 SODIMM CONNECTOR 8 ENGINE CONTROLLER I F 8 ENGINE CONTROLLER I F CONNECTOR 9 MSOK PBA I F CONNECTOR 10 HDD I F CONNECTOR 11 POWER CONNECTOR 12 12 FDI CONNECTOR Information SEC CODE CLX 9350ND JC92 02150A 3 CLX 9350ND JC92 02150A CLX 9250ND JC92 02235A PBA Name PBA MAIN SAMSUNG ELECT...

Page 91: ...PROM is fo When a Video Controller PBA needs to be exchanged Video Controller PBA to retain the system information Service Manual CLX 9250 9350 series 2 7 description the Video Controller It is used for the operating res some print data from the USB and Network port deo data etc The SO DIMM PBA includes the Information ntroller The general purpose memory can t be used Information SEC CODE JC92 021...

Page 92: ... 02268A PBA Name PBA FAX JOINT Connection 1 Ext RIP PBA I F CONNECTOR For Future 2 ICON PBA I F CONNECTOR 3 FCON PBA I F CONNECTOR 4 Primary MODEM CARD I F CONNECTOR 5 Secondary MODEM CARD I F CONNECTO Service Manual CLX 9250 9350 series 2 7 description e Video Main Controller PBA the External RIP PBA ethod of this PBA is PCI express except the FCON 4 5 e OR SAMSUNG ELECTRONICS 75 ...

Page 93: ...he Dual MODEM CARDs also connected to the Con J I f ti Information FAX Kit model name CLX FAX150 SEC CODE JC92 02148A PBA Name PBA DUAL FAX CONTROL Service Manual CLX 9250 9350 series 2 7 description Optional sed to control FAX transmission and receiving is a PCIe express Bridge chip 256 MB DDR2 Memory CON i t d t th C J i t PBA d t l CON is connected to the Con Joint PBA and controls Joint PBA SA...

Page 94: ...nformation Information FAX Kit model name CLX FAX150 SEC CODE JC92 02141B PBA Name PBA FAX CARD Connection 1 CON JOINT I F CONNECTOR 2 TEL LINE I F CONNECTOR 3 EXTERNAL PHONE I F CONNECTOR Service Manual CLX 9250 9350 series 2 7 description Optional ND The Primary Modem Card is used to transfer PBA is controlled by the FCON PBA and has two the other for an external phone connection the other for a...

Page 95: ... 1 Information FAX Kit model name CLX FAX250 SEC CODE JC92 02250A PBA Name PBA SECOND FAX CARD 1 CON JOINT I F CONNECTOR Connection 1 CON JOINT I F CONNECTOR 2 TEL LINE I F CONNECTOR Service Manual CLX 9250 9350 series 2 7 description d Optional ng with FCON as the second FAX number When ine If the primary modem card is busy then fax p y y dem card has only a Tel line connector no external 2 SAMSU...

Page 96: ...R2 Memory and 4MB Flash Memory DDR2 Memory and 4MB Flash Memory Information SEC CODE JC92 02149A PBA Name PBA IMAGE COPROCESSOR PBA Name PBA IMAGE COPROCESSOR Service Manual CLX 9250 9350 series 2 7 description N CLX 9350ND Only nd manipulate some scanned and stored image z PCI interface a PCIe express Bridge chip 256MB SAMSUNG ELECTRONICS 79 ...

Page 97: ...pecial users The Module interfaces to the Vide 1 Information SEC CODE JC92 01616A PBA Name PBA SUB FDI 1 CONNECTOR TO VIDEO CONTROLL Connection Service Manual CLX 9250 9350 series 2 8 description ce FDI Optional usage such as the number of print or copy pages for eo Controller LER SAMSUNG ELECTRONICS 80 ...

Page 98: ...r Processor AU1250 700MHz FLASH 32MB DDR2 32 bit 16 bit I2C RGB 18 bit USB Host for a key b d USB HUB Controller Service Manual CLX 9250 9350 series 2 8 description RMI Alchemy Au1250 700MHz navigation processor an 8 9 inch touchscreen LCD 1024 x 600 he LCD display which can support the touch screen p y pp is delivered to the Video Main Controller through the TFT LCD 8 9 1024x600 Touch Panel LVDS ...

Page 99: ... KEY PBA I F CONNECTOR Connection SEC CODE JC92 02140A PBA Name OPE MAIN 1 KEY PBA I F CONNECTOR 2 HUB PBA I F CONNECTOR 3 LCD I F CONNECTOR 4 USB HOST PORT FOR KEY BOARD Service Manual CLX 9250 9350 series 2 8 description SAMSUNG ELECTRONICS 82 ...

Page 100: ...1 Sub Key PBA Information 1 INTERFACE CONNECTOR TO OPE M Connection SEC CODE JC92 02266A PBA Name SUB KEY 1 INTERFACE CONNECTOR TO OPE M Service Manual CLX 9250 9350 series 2 8 description MAIN MAIN SAMSUNG ELECTRONICS 83 ...

Page 101: ...on 1 MAIN PWR CONNECTOR FROM T 2 OPE MAIN PWR CONNECTOR TO 3 USB HOST PORT FOR INTERFAC 4 USB UPSTREAM PORT TO THE V 5 CASSETTE Indicating LED 5 CASSETTE Indicating LED Service Manual CLX 9250 9350 series 2 8 description R PBA 3 THE ENGINE CONTROLLER O THE OPE MAIN PBA CE EXT DEVICES VIDEO MAIN PBA SAMSUNG ELECTRONICS 84 ...

Page 102: ...2 S 32M Fla 2M Engine Engine Controller SPI J5E UART Engine LPE LPE ATMEGA 88 Fans DC Fans Sensors C Moto Clutc Solen Service Manual CLX 9250 9350 series 2 8 description CPU J5E engine control SoCs LPEC3 DDR2 mechanical elements The Engine Controller e Video Data of printing images from Main Board to e Video Data of printing images from Main Board to perature in the fusing system and reads sensor ...

Page 103: ... OP I F 6 SCAN I F 7 HDD FAN 8 VIDEO I F 1 2 9 VIDEO I F 2 2 10 JTAG 11 FINISHER 12 POWER 5V 13 POWER 24V 14 HVPS I F 2 2 Service Manual CLX 9250 9350 series 2 8 14 HVPS I F 2 2 description 5 6 7 9 8 28 10 28 11 92 02239A 25PPM 12 13 14 15 HVPS I F 1 2 16 LSU I F 17 LSU YM 92 02239A 25PPM 17 LSU YM 18 LSU CK 19 DCF I F 20 PAPER STEP 21 PICK UP STEP 22 CASSETTE JOINT 23 SIDE DRAWER 24 PAPER REGI 25...

Page 104: ...O retain the system information 1 y Information SEC CODE JC92 02263A SEC CODE JC92 02263A PBA Name PBA MSOK Connection 1 CONNECTOR TO ENGINE CONTRO Connection Service Manual CLX 9250 9350 series 2 8 description mation It is comprised of one EEPROM When an OK PBA should be re installed to the new PBA to LLER SAMSUNG ELECTRONICS 87 ...

Page 105: ...6 5 Information P Br SEC CODE JC92 02170A PBA Name PBA SCAN Connection 1 SCAN JOINT PBA 2 APS SENSOR 2 APS SENSOR 3 CCDM PBA 4 CCDM PBA 5 LED PANEL PBA Service Manual CLX 9250 9350 series 2 8 description DDR2 and Flash memories and other drivers for ges the Electro photography system controls the ges the Electro photography system controls the o Scan PBA provides PWMs and control signals for The S...

Page 106: ...Connection 1 REGI FEED DETECT SENSOR 2 SCAN READ SENSOR 3 MIXED SENSOR PBA 4 LENGTH SENSOR PBA 5 PLATEN EXIT MOTOR 6 REAR SOLENOID 7 PICKUP REGI MOTOR 8 SCAN JOINT PBA 9 PICKUP CHECK COVER OPEN SENSOR 10 LED PANEL PBA FRONT SOLENOID 11 EXIT EXIT TURN SENSOR Service Manual CLX 9250 9350 series 2 8 11 EXIT EXIT TURN SENSOR description lenoids and 19 sensors by using an ARM926 32 bit pports a maximum...

Page 107: ...ine Contr electronic signals through signal wires The signal wir starting and stopping the motors operating clutches a Service Manual CLX 9250 9350 series 2 9 description ations of all components and modules in the system p y ardization The main interface between the Main drawer type board to board connectors which Main Controller The Main Controller and the IP mance In the connection of mechanica...

Page 108: ...W DC 5V 55W DC 5VS 30W DC 24V 432W 1 INP 2 SM 3 SM 4 Fus Conn 4 Fus 5 OU 6 SM 7 SM 8 OU Service Manual CLX 9250 9350 series 2 9 description pplies electric power to the Main Board and other ed includes 5V and 24V from a 110V 220V power and overload 5 6 7 8 rmation 110V 220V DE JC44 00175A JC44 00176A ME SMPS V1 SMPS V2 PUT_AC MPS FAN OUT MPS Control Signal1 from Engine PBA ser AC Output nection se...

Page 109: ...9 description AC Input Connector CN2 PIN ASSIGN PIN NO Description 1 Lamp1 Heat Lamp Center 2 Lamp2 Heat Lamp Side 3 Common Common SMPS FAN 2 CN3 Description PIN NAME PIN ASSIGN FAN Control pwm_fan2 1 FAN Control nDetect_fan2 2 FAN Control GND 3 SMPS FAN 1 CN4 Description PIN NAME PIN ASSIGN FAN Control pwm_fan1 1 FAN Control nDetect_fan1 2 FAN Control GND 3 Signal Connector2 CN5 Description PIN N...

Page 110: ...aw plate 1 2 4 5 3 1 GRID Y M C K 2 CORONA Y M C K 3 HVPS 1 I F Connection 4 Fuser Bias 5 SAW Plate 6 T2 and T2 duplicated in 1output channe 7 Ozone FAN Service Manual CLX 9250 9350 series 2 9 description er Supply HVPS boards These two PBAs generate 2 CORONA 4 GRID 4 DEVE AC 4 DEVE rona grid second transfer t2 roller fuser bias and 7 6 Information SEC CODE JC44 00173A PBA Name HVPS1 el SAMSUNG EL...

Page 111: ...d in 1output Service Manual CLX 9250 9350 series 2 9 description 1 2 1 2 Output Voltage 7 Output Voltage 00uA ADC 166 7 4Mohm load static current 00uA ADC 166 7 4Mohmload static current 00uA ADC 166 7 4Mohm load static current 00uA ADC 166 7 4Mohm load static current 700V ADC 230 7 4Mohm load 700V ADC 230 7 4Mohm load 700V ADC 230 7 4Mohm load 700V ADC 230 7 4Mohm load 700V ADC 230 7 4Mohm load 10...

Page 112: ... 1 2 3 4 1 Deve AC Y M C K Connection 1 Deve AC Y M C K 2 Deve DC Y M C K 3 HVPS 2 I F 4 T1 Y M C K Service Manual CLX 9250 9350 series 2 9 description deve ac dc and transfer t1 Y M C K circuits Information SEC CODE JC44 00174A PBA Name HVPS2 SAMSUNG ELECTRONICS 95 ...

Page 113: ...15 T1 C 7 15 T1 K 8 15 Service Manual CLX 9250 9350 series 2 9 description 1 Output Voltage Vpp ADC 128 100pF load Frequency 4Khz AC Vpp ADC 128 100pF load Frequency 4Khz AC Vpp ADC 128 100pF load Frequency 4Khz AC Vpp ADC 128 100pF load Frequency 4Khz AC 600V ADC 181 No load 600V ADC 181 No load 600V ADC 181 No load 600V ADC 181 N l d 600V ADC 181 No load 5uA ADC 59 41Mohm load static current 5uA...

Page 114: ...UT 35ppm 34pin 6 LSU Motor 7 LSU TEMP SU 8 LSU SHUTTER SENSOR 9 LSU FAN 10 LSU SHUTTER MOTOR 11 LSU SKEW MOTOR Y M C 12 WASTE 12 WASTE Information CLX 9350ND SEC CODE JC92 02153A PBA Name LSU2 CLX 9250ND SEC CODE JC92 02220A PBA Name LSU3 Service Manual CLX 9250 9350 series 2 9 description r the LSU Skew motor Y M C LSU shutter motor and or the LSU Unit and the fan control TR for LSU fan1 2 9 10 1...

Page 115: ... 10 1 FUSER OUT FAN 2 EXIT CLUTCH 3 EXIT BLDC 4 EXIT STEP 5 Bottle Crum 6 Toner Supply Motor K 7 Toner Supply Motor Y M C 8 DUPLEX FAN 9 Toner Connector I F 10 SPI I F 11 NC Information SEC CODE JC92 02151A PBA Name Toner Connector Service Manual CLX 9250 9350 series 2 9 description ICs for the Exit Step motor and is an interface motor and fan control TR for Duplex Ozone Fan It Y M C K 5 6 7 11 SA...

Page 116: ...1 STEP 6 CRUM ITB 7 T1 POSITION SENSOR 8 CRUM YM 9 DEVE CLUTCH K 10 DEVE BLDC K SEC CODE JC92 02152A PBA Name DEVE JOINT Information Service Manual CLX 9250 9350 series 2 9 description r the ITB Engine Step motor and it is the interface DC motor 6 7 8 15 16 17 18 19 11 DEVE BLDC C 12 OPC ENCODER C K 13 DEVE CLUTCH C 14 DEVE BLDC M 15 OPC ENCODER M 16 DEVE CLUTCH M 17 DEVE BLDC Y 18 OPC ENCODER Y 1...

Page 117: ...ction for safety cuts off th using the power control relay 1 2 2 11 14 DC Power PBA 1 2 3 4 5 2 3 4 6 7 Service Manual CLX 9250 9350 series 2 1 description ach LED is used for erasing negative charges D V gine Controller and Video Controller It also provides he unit power when the driving unit is exposed when Information SEC CODE JC92 02261A PBA Name DC POWER Connection 1 24V to Engine 5 Relay Con...

Page 118: ...erface for clutches sensors and soleno 1 4 5 C ti 1 SIDE JOINT I F 5 MP MEDIA 2 DUPLEX 2 ID SENSOR 6 MP SENSO 3 DUPLEX FUSER OUT SENSOR 7 PAPER CU 4 DUPLX CLUTCH Connection Service Manual CLX 9250 9350 series 2 1 4 DUPLX CLUTCH description and the Engine Controller The Paper tray Joint PBA ors and Paper tray lift DC motors 3 6 7 6 otor el sensor Information SEC CODE JC92 02157B PBA Name CASSETTE J...

Page 119: ...ludes CRU memory Using 34c02 for Unit Life Cycle counting It also provides a ction interface for the Fuser Step Motor position p p ting sensor 1 Fuser EEPROM Pressure Sensor I F 2 Pressure Sensor Connection nformation SEC CODE JC92 02155A PBA Name FUSER Waste Sensor PBA detects the waste toner level inside aste toner container nformation SEC CODE JC92 02232A PBA Name WASTE SENSOR RX onents for ind...

Page 120: ...cludes CRU memory for Deve and ottle Unit Life Cycle counting Information SEC CODE JC92 02127A PBA Name TONER CRUM his is the interface PBA between the deve unit nd the Engine Controller located inside deve rface PBA he Deve Crum IF PBA provides the connection terface for the eraser crum and tc sensors nformation SEC CODE JC92 02172A PBA Name DEVE CRUM I F PBA Name DEVE CRUM I F 4 ERASER 5 DEVE CR...

Page 121: ...er Crum Joint PBA SEC CODE JC92 0 PBA Name TONER Information SEC CODE JC92 0 The ITB Joint PBA is the interface PBA between the IT 2 11 24 ITB Joint1 PBA SEC CODE JC92 0 PBA Name ITB JO Service Manual CLX 9250 9350 series 2 1 description en the Developer Unit and the system 2163A CRUM JOINT en the Developer Unit and the system 02164A R CRUM I F 02162A TB Unit and the system 02162A OINT 1 SAMSUNG E...

Page 122: ...ormation by using a specific photo upt sensor Encoder Sensor upt sensor Encoder Sensor nformation SEC CODE JC92 02160A PBA Name ITB ENCODER Connection 1 ITB ENCODER I F 2 ITB EEPROM The ITB Joint2 PBA includes CRU memory Using 34c02 used for counting the ITB Cleaning Unit Life Cycle Information SEC CODE JC92 02173A PBA Name ITB JOINT 2 This is the interface PBA between the ITB EEPROM located in th...

Page 123: ...oard MOTOR 1 2 3 Information SEC CODE JC92 02144A PBA Name PBA SCAN JOINT Connection 1 SCAN PBA 2 ENGINE PBA 3 SCAN MOTOR 4 ADF PBA 5 FAN 6 INVERTER 7 COVER OPEN SENSOR PBA HOME Service Manual CLX 9250 9350 series 2 1 description for the scan motor and is an interface connector for n DADF I F Port Xe Lamp Power and CTL e HP Cover open1 2 sensor and the 24V 5V power R DRIVER IC 7 4 5 6 E POSITION S...

Page 124: ...l And for high speed data t LVDS format with serialization CCD Information SEC CODE JC92 02271A PBA Name PBA CCDM Connection 1 SCAN PBA 2 SCAN PBA Service Manual CLX 9250 9350 series 2 1 description unction of this board is to convert the reflected light des the CCD ADC Logic IC etc The CCD converts color analog signals red green blue ADC converts color analog signals red green blue ADC converts t...

Page 125: ...X 9250 9350 series 2 1 description cover open 1 2 PBA includes 2 photo interrupt The connector between the two sensors is connected n joint or PBA en1 detects cover open en2 detects cover closed mation CODE JC92 02143A Name PBA COVER OPEN SENSOR ection 1 SCAN JOINT PBA Th t f th DADF l th BA rs These connectors are for the DADF page length with the DADF Information SEC CODE JC92 02168A PBA Name PB...

Page 126: ...ed Sensor PBA 1 Service Manual CLX 9250 9350 series 2 1 description e document width in the DADF is detected by the A Information SEC CODE JC92 02167A PBA Name PBA WIDTH SENSOR Connection 1 LENGTH SENSOR PBA sors It uses these sensors to detect the document A 2 Information SEC CODE JC92 02166A PBA Name PBA MIXED SENSOR Connection Connection 1 DUPLEX REGI SENSOR 2 ADF PBA SAMSUNG ELECTRONICS 09 ...

Page 127: ...rn on for a moment 2 11 35 Exit LED Panel PBA 1 Service Manual CLX 9250 9350 series 2 1 description When it detects a document the Green LED is on D is on Information SEC CODE JC92 02169A PBA Name PBA LED PANEL Connection 1 ADF PBA en a page is printed out during a copying job the Information SEC CODE JC92 02185A PBA Name PBA LED PANEL Connection Connection 1 SCAN PBA SAMSUNG ELECTRONICS 10 ...

Page 128: ...Heating cables are placed under the scanne forming on the glass and the mirrors by heightening i environments 2 12 2 Scanner Heating Cable environments Service Manual CLX 9250 9350 series 2 1 description heating cable assemblies of the cassette where it improves paper handling ette temperature in very humid environments er and align cover and are used to prevent dew from nternal scanner temperatur...

Page 129: ...k to verify that documents are not stored in m 2 Be sure to remove the toner cartridge before you d 3 Unplug the power cord 4 Use a flat and clean surface 5 Replace only with authorized components 6 Do not force plastic material components 7 Make sure all components are in their proper posi Service Manual CLX 9250 9350 series 3 nt Procedures edures eable parts on the printer rocedure Precautions i...

Page 130: ...moving an 1 Open the front cover A 3 2 1 Front cover Perform the following procedure to remove the front co A 2 Remove the waste toner container B B Service Manual CLX 9250 9350 series 3 nt Procedures nd replacing the printer covers 3 Remove 2 pins C over C SAMSUNG ELECTRONICS 2 ...

Page 131: ...3 Replacemen 4 Remove the both screws 5 Remove the both ties Tie Tie Service Manual CLX 9250 9350 series 3 nt Procedures SAMSUNG ELECTRONICS 3 ...

Page 132: ...1 Open the side unit 2 Remove the USB cover A after removing 1 screw A Service Manual CLX 9250 9350 series 3 nt Procedures 3 Open the front cover Remove the waste toner Printer Cover 3 Open the front cover Remove the waste toner container B B 4 Remove the front cover C refer to 3 2 1 C SAMSUNG ELECTRONICS 4 ...

Page 133: ...he toner cartridges Open the Frame cover Toners Frame Cover Cover 6 Loosen the 3 screws locking the ITB Service Manual CLX 9250 9350 series 3 nt Procedures 7 Remove the ITB 8 Remove 10 screws Left Cover SAMSUNG ELECTRONICS 5 ...

Page 134: ...3 Replacemen 9 Remove the inner cover by following these steps 1 5 2 Service Manual CLX 9250 9350 series 3 nt Procedures Unplug the connector 3 4 6 SAMSUNG ELECTRONICS 6 ...

Page 135: ...o 1 Remove Plate Shield A after removing 1 screw 2 Remove the ozone filter B 3 Remove the dust filter cover C C A B Service Manual CLX 9250 9350 series 3 nt Procedures e damaged Please pay attention over 4 Remove the left upper cover D after removing 6 screws 5 Remove the left lower cover E after removing 4 screws D E E SAMSUNG ELECTRONICS 7 ...

Page 136: ...7 screws A A 1 Remove the right cover A after removing 2 screws 2 Remove the right lower cover B after removing 2 s 3 2 5 Right cover A B Service Manual CLX 9250 9350 series 3 nt Procedures 2 Remove the rear lower cover B after removing 5 screws B s screws SAMSUNG ELECTRONICS 8 ...

Page 137: ...res for disassemblin 3 3 1 OPE assembly 1 Open the side unit 2 To remove the USB cover remove 1 screw A Service Manual CLX 9250 9350 series 3 nt Procedures g the components of the printer OPE Unit 3 Remove the USB cover 4 Remove 3 rubbers screw covers SAMSUNG ELECTRONICS 9 ...

Page 138: ... Replacemen 5 Remove 3 screws 6 Unplug the connector Service Manual CLX 9250 9350 series 3 1 nt Procedures 7 Pull out the connector from the holder hole 8 Take off the OPE assembly SAMSUNG ELECTRONICS 10 ...

Page 139: ...emove the OPE P A 2 Remove 4 screws and then shift the cover rail B in the direction of the arrow B Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Remove 2 screws and shift the cover rail B in th di ti f th PBA and LCD panel from the OPE assembly the direction of the arrow B 4 Remove 2 screws SAMSUNG ELECTRONICS 11 ...

Page 140: ...r removing 5 screws C Service Manual CLX 9250 9350 series 3 1 nt Procedures 7 Remove the OPE main PBA after removing 6 screws and 3 cables CAUTION B f l t d i FFC bl 8 Remove the bracket LCD D after removing 3 screws Be careful not damage in FFC cable D SAMSUNG ELECTRONICS 12 ...

Page 141: ...E 3 3 3 Key buttons 1 Remove the rubber key A 1 Remove the rubber key A A Service Manual CLX 9250 9350 series 3 1 nt Procedures 10 Remove the Key PBA F after removing 2 screws F 2 Remove the key buttons 2 Remove the key buttons SAMSUNG ELECTRONICS 13 ...

Page 142: ...tment in chapter 4 Service M Evaluate copy quality after replacing NOTE Specified Scanner Part Scan Main PBA Scan Glass P P 1 2 Evaluation Chart Samsung Test Chart A3 JC81 08430A Service Manual CLX 9250 9350 series 3 1 nt Procedures g the components of the printer Scan Unit r part ode the specified scanner part s Pass Criteria Pass Criteria 4mm Line should be printed at least in 2 Difference of Ed...

Page 143: ...cover A after removing 2 screws A 2 Remove the glass scan ADF B after removing 2 screws B B Service Manual CLX 9250 9350 series 3 1 nt Procedures glass from the Scan Unit 3 Remove the Cover scan glass C after removing 2 screws C 4 Remove the glass scan D after removing 2 screws D SAMSUNG ELECTRONICS 15 ...

Page 144: ... remove the Scan M 2 Remove the align cover A after removing 4 screws A 3 Remove the Scan Main PBA after removing 3 screw Service Manual CLX 9250 9350 series 3 1 nt Procedures Main PBA from the Scan Unit CAUTION Observe precautions For handling ws For handling Electrostatic Sensitive Devices SAMSUNG ELECTRONICS 16 ...

Page 145: ...g 3 4 3 Lamp 1 Remove the 3 screws 2 Remove the connector cover A Remove 1 screw A 3 Remove 2 screws B Service Manual CLX 9250 9350 series 3 1 nt Procedures from the Scan Unit glass 3 4 1 w ground harness And unplug the connector 4 Remove the rear cover B by slightly lifting up and push back B SAMSUNG ELECTRONICS 17 ...

Page 146: ...ws And take off the lamp 6 Unplug the connector Release it from harness p g holder Service Manual CLX 9250 9350 series 3 1 nt Procedures 7 Take off the lamp 8 Check the Wire position in assembled status p 9 Refer the marking position of Wire SAMSUNG ELECTRONICS 18 ...

Page 147: ...detection sensor A after removing sc A P f th f ll i d t th J i t P 3 4 5 Joint PBA Perform the following procedure to remove the Joint P 1 Remove the rear cover 3 4 3 2 Remove 5 screws and unplug 2 connectors Service Manual CLX 9250 9350 series 3 1 nt Procedures Size Detection Sensor from the Scan Unit 2 d h crew and harness PBA f th S U it PBA from the Scan Unit SAMSUNG ELECTRONICS 19 ...

Page 148: ...ove the holder with Joint PBA 3 4 6 2 3 Remove the Fan housing A after removing 3 screws 4 Remove the FAN with long shaped tool like screw d A Perform the following procedure to remove the Fan from OUT label CAUTION Please attach OUT label on the replacement FAN to Service Manual CLX 9250 9350 series 3 2 nt Procedures 3 Remove 3 screws Sub PBA from the Scan Unit th S U it s driver after removing 4...

Page 149: ...ove the rear cover 3 4 3 2 Remove the E Ring A with tweezers and remove th B A NOTE Remove cover A see below this allows you to easily A Service Manual CLX 9250 9350 series 3 2 nt Procedures Belt from the Scan Unit he Pulley belt B y remove the scan gear and gear belt SAMSUNG ELECTRONICS 21 ...

Page 150: ...C Perform the following procedure to remove the Home S 1 Remove the scan glass 3 4 1 and rear cover 3 4 3 2 Release the home sensor A by pushing sensor hing 3 4 10 Home sensor 2 Release the home sensor A by pushing sensor hing A Service Manual CLX 9250 9350 series 3 2 nt Procedures otor and Gear belt from the Scan Unit an Motor C B Sensor from the Scan Unit ge from the rear ge from the rear SAMSUN...

Page 151: ...s A 3 Assemble the Heater a B and Scan_heater2 harnes Heater a C Scan h Scan_h Connect C D as shown Fix the black wire wit C D Service Manual CLX 9250 9350 series 3 2 above clamp nt Procedures r Heating cable from the Scan Unit CAUTION Observe precautions For handling Electrostatic Electrostatic Sensitive Devices ss in the below order D E G F heater2 harness G heater2 harness th the Connect E as s...

Page 152: ...n cover A B A CAUTION Please be careful of the harness is not caught betwee 5 Insert harness to clamps F C Service Manual CLX 9250 9350 series 3 2 nt Procedures s slits and screw up 2 points n Align cover A and heater a B F C D E B F A G SAMSUNG ELECTRONICS 24 ...

Page 153: ...n H CAUTION Please be careful of the harness is not caught between 8 Shift the lamp unit to the left side 9 Cover the harness of the heater f H with bracket I H Service Manual CLX 9250 9350 series 3 2 nt Procedures d screw up 4 points n heater and frame base and screw up 2 points I SAMSUNG ELECTRONICS 25 ...

Page 154: ...ut the align cover on the scanner and connect the 12 Put the connector J F in the align cover 13 The assembly is reverse order of disjointing Service Manual CLX 9250 9350 series 3 2 nt Procedures Scan_heater2 harness K G connector J of heater f F J SAMSUNG ELECTRONICS 26 ...

Page 155: ... align cover Refer to 3 4 3 4 12 Align set g g 2 Remove the Align set A after removing 4 screws an A CAUTION Connectors for FFC cables of CCD are very fragile Service Manual CLX 9250 9350 series 3 2 nt Procedures et from the Scan Unit 4 1 3 4 2 nd unplugging 3 connectors A SAMSUNG ELECTRONICS 27 ...

Page 156: ...ou may get burned Before 2 Remove 2 fuser locking screws 3 Remove the Fuser unit by holding the handles A CAUTION CAUTION The fuser unit weighs about 6 kg When removing it be careful When removing the fuser unit please hold both handles If holding only one handle it may be damaged CAUTION 1 Before this disassembling the fuser unit remove the Bracket inlet guide B If it is damaged or bent it may ma...

Page 157: ...lder B after removing 5 d 2 5 screws and 2 connectors B Service Manual CLX 9250 9350 series 3 2 nt Procedures 3 Release the NC thermistor C from the holder ermistor and Thermostat from the Fuser Unit 3 Release the NC thermistor C from the holder B C CAUTION Observe precautions For handling 4 Unplug the harness from both sides of the h For handling Electrostatic Sensitive Devices thermostat 5 Remov...

Page 158: ...g 2 screws pointed by the a CAUTION Be careful not to bend the thermistor NOTE Contact type NTC thermistors work in NON CON f b lt f Service Manual CLX 9250 9350 series 3 3 fuser belt surface nt Procedures istor from the Fuser Unit screws A rews arrow be careful not to damage in harness CAUTION Observe precautions For handling Electrostatic Sensitive Devices NTACT conditions They must not touch SA...

Page 159: ...es arness holder A CAUTION When reassembling this be careful not to damage in harness Red Blue CAUTION When reassembling the pin connector make sure the colors are positioned as shown above Check the connector assembly status Check the connector assembly status If there is a wrong connection a operation error or a fire can happen Be careful not to bend the connector SAMSUNG ELECTRONICS 31 ...

Page 160: ... 9350 series 3 3 nt Procedures 3 Remove 2 screws 4 Remove the Fuser Inside Lamp harness B above after removing connectors 5 Remove the support connector C after removing 5 e o e t e suppo t co ecto C a te e o g 2 screws SAMSUNG ELECTRONICS 32 ...

Page 161: ...al CLX 9250 9350 series 3 3 nt Procedures 6 Remove the Fuser side frame D after removing 3 screws CAUTION Be careful not to hurt yourself 7 Remove the Motor assembly after removing 3 screws and 1 connector SAMSUNG ELECTRONICS 33 ...

Page 162: ...user Unit to 3 5 1 and Motor refer to 3 5 3 2 Take off the support lever belt E after removing 2 screws 3 Take off the frame fuser front F after removing 3 screws 4 Remove the holder harness G rear after removing 2 screws 5 After 4 step release the harness from the holder harness CAUTION Be careful not to damage in harness The damage of the harness can make a fire caused by a short circuit SAMSUNG...

Page 163: ... the harness can make a fire caused by a short circuit 6 Take off the holder lamp H after removing 1 screws screws 7 Pull the halogen lamp in the direction of arrow 7 Pull the halogen lamp in the direction of arrow CAUTION CAUTION When replacing the lamp please be careful of the lamp connector direction DO NOT touch halogen lamp with your bare fingers SAMSUNG ELECTRONICS 35 ...

Page 164: ...2 Remove the Fuser bias A and the Fuser bias term When removing B slide it to the direction of arrow A NOTE When you are only replacing the Fuser Bias Terminal Service Manual CLX 9250 9350 series 3 3 nt Procedures al ias Fuser Bias Terminal from the Fuser Unit inal B after removing 3 screws B B you do not need to remove the Duplex guide SAMSUNG ELECTRONICS 36 ...

Page 165: ...after removing 1 scr A B 4 R th h t C f th hi ld B 4 Remove the photo sensor C from the shield B C Service Manual CLX 9250 9350 series 3 3 nt Procedures M and Photo Sensor from the Fuser Unit rs 1 screw and opening the wire saddle rew CAUTION Be careful not to damage in harness The damage of the harness can make a fire caused by a short circuit The EERPROM can be damaged by a electrical or physica...

Page 166: ...r Refer to 3 5 3 rom the Fuser Unit 2 Remove the shaft PR screw A 3 Push and release the DC Harness holder B in the direction of arrow after removing 1 screw 4 Remove the bracket C after removing 3 screws 5 Remove the Gear Holder after removing 1 screw 6 R th 6 Remove the gears 7 Remove the Gear after removing the E ring with the tweezers SAMSUNG ELECTRONICS 38 ...

Page 167: ...t F after removing 1 screw F CAUTION The ends of springs is sharp Be careful not hurt yourself Do not pull the spring by too strong If the spring is damaged the heat roller can not rotate It can damage the belt overheat and make a fire Service Manual CLX 9250 9350 series 3 3 damage the belt overheat and make a fire nt Procedures 6 R th H ld l C ft i 3 Roller from the Fuser Unit 6 Remove the Holder...

Page 168: ...the opposite si E 10 Remove 2 screws and remove the bracket bearing F 11 Remove the BUSH HR G Remove the Heat roller G Service Manual CLX 9250 9350 series 3 4 nt Procedures des HR F from both sides F r H from the opposite side H SAMSUNG ELECTRONICS 40 ...

Page 169: ... 4 nt Procedures 1 Remove the Heat roller Refer to 3 5 8 2 Remove the Bracket rear A after removing 4 Belt from the Fuser Unit g screws 3 Remove 2 baffle springs CAUTION Be careful not to lose the springs They are easily released 4 Remove the Bracket top assembly B after removing 3 screws and 3 connectors SAMSUNG ELECTRONICS 41 ...

Page 170: ... Fuser Roller and Belt Service Manual CLX 9250 9350 series 3 4 nt Procedures 5 Remove the Bracket HR C CAUTION Be careful not to bend the Bracket HR If it is bent the bearing can be released easily It can damage the belt overheat and make a fire D SAMSUNG ELECTRONICS 42 ...

Page 171: ...emove the bracket assembly A after removing 4 s 2 Remove the bracket assembly A after removing 4 s A 3 Release the bracket lever after removing the E ring On the opposite side remove it in the same way Service Manual CLX 9250 9350 series 3 4 nt Procedures roller bearing crews crews SAMSUNG ELECTRONICS 43 ...

Page 172: ...oller then release it from the frame perfectly 5 Separate the bracket after removing 3 screws Remove the opposite bracket in the same way CAUTION When removing screws remove it while the assembly is fixed The assembly can rotate instead of screws 6 Release the bearing from the bracket lever SAMSUNG ELECTRONICS 44 ...

Page 173: ...s please check out the f Ch Check the Bracket assembly status Check the Bracket assembly status Check the Spring assembly status Service Manual CLX 9250 9350 series 3 4 nt Procedures afety Basically reassembly is in reverse order of the followings followings heck the Spring hook direction Ch k th B i Check the Bearing assembly status Apply grease on the Bearing and shaft SAMSUNG ELECTRONICS 45 ...

Page 174: ... CLX 9250 9350 series 3 4 Bad nt Procedures Check the Lamp terminal direction Check the Lamp insulator direction Check the Lamp holder assembly status Example for bad assembly The bracket is not assembled properly Check the Lamp assembly status Good SAMSUNG ELECTRONICS 46 Good ...

Page 175: ...unit For 220 For 100V unit For 220 Blue Black White Red Black Check the EEPROM assembly Service Manual CLX 9250 9350 series 3 4 nt Procedures Push the heat roller assembly to check the tension of spring 0V unit 0V unit White Marking on support connector connector y status SAMSUNG ELECTRONICS 47 ...

Page 176: ...es 3 4 nt Procedures Check the gap between the NC d th b lt sensor and the belt Spec 5 5 0 3mm Check the gap between the Thermostat and the belt Spec 2 4 0 3mm Check the gap between the Thermistor and the belt Spec 0 5 1 0mm SAMSUNG ELECTRONICS 48 ...

Page 177: ...es are locked properly Fix 2 screws Cl h id d h k if h hi i Service Manual CLX 9250 9350 series Close the side cover and check if the machine is ope 3 4 nt Procedures Check if the thermostat is fixed properly Check if both harness are connected properly CAUTION CAUTION If Thermostat or harness connection is not stable overheating fire can occur because the overheat protective function can not be p...

Page 178: ...ies 3 5 nt Procedures ng the components of the printer Cartridge Transfer bli th h l C t id T f U it bling the whole Cartridge Transfer Unit ge Transfer Belt from the Cartridge Transfer Unit ge Transfer Belt from the Cartridge Transfer Unit 1 Remove the Cleaner Unit refer to maintenance chapter 1 1 Loosen one screw 1 2 Remove the Cleaner Unit Arrow direction 2 Remove 10 screws 2 Remove 10 screws C...

Page 179: ...per Guide Bracket A after removing A p g Service Manual CLX 9250 9350 series 3 5 nt Procedures NOTE When you remove the cover top make sure you remove the harness wires from the wire guides CAUTION When removing the harness wires be careful not to be broken g 2 screws g SAMSUNG ELECTRONICS 51 ...

Page 180: ...ter removing 2 s C F C B E F D E ring Service Manual CLX 9250 9350 series 3 5 nt Procedures screws from each bracket D E F F NOTE When removing the springs pull it with the tweezers to the direction of arrow NOTE When reassembling the springs put its left side Then put its right side with tweezers Before reassembling the spring align the CAM position as shown below SAMSUNG ELECTRONICS 52 ...

Page 181: ...lowly to separa J Service Manual CLX 9250 9350 series 3 5 nt Procedures ension roller will drop down and the belt surface will H CAUTION When removing the tension roller from the ITB unit be careful not to drop both bush bearings in the belt ate the transfer belt J NOTE In case of using the ITB Frame Install JIG install the frame on the JIG and remove the belt to the direction of arrow SAMSUNG ELE...

Page 182: ...sta 2 Assembling is reverse order of the disassembling 2 Assembling is reverse order of the disassembling Note After assembling the belt check the inside Rib position Both Ribs must be located below of the Drive roller Te OK Example NG Example Service Manual CLX 9250 9350 series 3 5 nt Procedures unit stall the Belt Guide JIG B And assemble the belt from Inside of the Belt Belt Serial No Inside of...

Page 183: ...3 Replacemen 3 Lift up the scatter protective film over the belt Service Manual CLX 9250 9350 series 3 5 nt Procedures SAMSUNG ELECTRONICS 55 ...

Page 184: ...ghtly release 6 screws It is not necessary to rem M th hi ld B i th di ti f th ll Move the rear shield B in the direction of the yellow a B Service Manual CLX 9250 9350 series 3 5 nt Procedures g the electrical components of the printer Controller PBA from the printer crews CAUTION Observe precautions For handling Electrostatic Sensitive move the screw completely d it Sensitive Devices arrow and r...

Page 185: ...e Manual CLX 9250 9350 series 3 5 nt Procedures ws and all connectors CAUTION Observe precautions For handling Electrostatic S iti Sensitive Devices CAUTION When replacing the engine board you must insert the MSOK and Memory on new engine board y g Be careful not to change the two connectors are indicated by the arrows and the cable SAMSUNG ELECTRONICS 57 ...

Page 186: ...ns For handling Electrostatic Sensitive Devices 3 Take off the Bottom Slot B after removing 2 screws B Service Manual CLX 9250 9350 series 3 5 nt Procedures 4 Take off the video controller after removing 8 scre s and all connectors Controller PBA from the printer screws and all connectors MSOK CAUTION When replacing the Video board you must insert the MSOK and Memory on the new video PBA SAMSUNG E...

Page 187: ...the engine controller 2 Open the shield door Remove the FAN after removin Service Manual CLX 9250 9350 series 3 5 nt Procedures rews and all of the connectors CAUTION Observe precautions For handling g Electrostatic Sensitive Devices FAN ng 2 screws CAUTION Please attach OUT label on the FAN after assemble equally with existing fan s direction SAMSUNG ELECTRONICS 59 ...

Page 188: ...r handling Electrostatic Sensitive Devices 3 Open the video engine shield door Service Manual CLX 9250 9350 series 3 6 nt Procedures 4 There are 4 identical Toner PBAs To remove a Toner PBA remove 1 screw and 1 connector er PBAs from the printer Toner PBA remove 1 screw and 1 connector CAUTION When replacing a toner PBA it is easy to drop the screw into the case To avoid dropping the screw pp g us...

Page 189: ...placemen 3 7 7 Toner Motors The machine contains 4 identical Toner motors To remove a Toner motor remove 3 screws and conne Service Manual CLX 9250 9350 series 3 6 nt Procedures ector SAMSUNG ELECTRONICS 61 ...

Page 190: ...ocedures 1 Remove the Upper Rear Cover A after removing 7 screws wer PBA from the printer removing 7 screws 2 Remove the Lower Rear Cover B after removing 5 screws 3 Unplug all of the connectors remove 4 screws and remove the DC Power PBA CAUTION Observe precautions For handling Electrostatic Sensitive Devices SAMSUNG ELECTRONICS 62 ...

Page 191: ...ower Rear Cover after removing 5 screws 3 Unplug 2 connectors CAUTION CAUTION When unplugging this connector be careful not to h lf Observe precautions For handling Electrostatic Sensitive Devices Service Manual CLX 9250 9350 series 3 6 get hurt yourself nt Procedures y HVPS PBA PBA from the printer 4 Remove 5 screws 5 Put the SMPS box A down as shown below A SAMSUNG ELECTRONICS 63 ...

Page 192: ... B 9 Remove the HVPS board front after removing 4 scr Gray Red CAUTION When reassembling the connectors from top bo the wire colors match the photo above Service Manual CLX 9250 9350 series 3 6 nt Procedures B rews and all of the connectors Black ottom of the Front HVPS PBA make sure that SAMSUNG ELECTRONICS 64 ...

Page 193: ...ray Red B Gray CAUTION When reattaching the connectors to the top botto wire colors match the photo above Service Manual CLX 9250 9350 series 3 6 nt Procedures crews and all of the connectors Black om of the Rear HVPS PBA make sure that the SAMSUNG ELECTRONICS 65 ...

Page 194: ...To remove a lift mot 3 7 11 SMPS PBA 1 Remove the rear cover refer to 3 2 4 2 Remove the 6 screws from the SMPS box Perform the following procedure to remove the MPS P Service Manual CLX 9250 9350 series 3 6 nt Procedures otors from the printer or remove 3 screws and 1 connector or remove 3 screws and 1 connector 3 Take off the SMPS board after removing 7 screws and all connectors PBA from the pri...

Page 195: ...PS A B Service Manual CLX 9250 9350 series 3 6 nt Procedures 1 Remove the rear cover refer to 3 2 4 Fan from the printer 2 Remove the 6 screws from the SMPS box 3 Unplug 2 connectors from DC power PBA 4 Unplug the connector from the fan you want to replace SAMSUNG ELECTRONICS 67 ...

Page 196: ...rocedures 5 Take off the SMPS box after removing 5 screws CAUTION 6 Remove Fan A or Fan B from the SMPS box after removing 2 screws CAUTION Please attach OUT label on the replacement FAN to match the direction and location on the original fan SAMSUNG ELECTRONICS 68 ...

Page 197: ...one 1 Remove the DC control board shield Refer to 3 7 9 2 Take off the Ozone filter A 3 Remove the 4 screws 4 Release the harness from the holder 5 Take off the ozone filter fan Service Manual CLX 9250 9350 series 3 6 nt Procedures Filter Fan from the printer 9 A SAMSUNG ELECTRONICS 69 ...

Page 198: ...LX 9250 9350 series 3 7 nt Procedures 3 Unplug all connectors 4 Remove 4 screws Filter Fan from the printer 4 Remove 4 screws 5 Release the side joint board CAUTION When you reassemble the side joint board to the side unit make sure the harness arrangement is correct The harness on the side joint board The harness on the side joint board The harness of Face up Sensor SAMSUNG ELECTRONICS 70 ...

Page 199: ...deo shield door 2 Remove the SMPS box and DC control PBA shield 3 Remove all the connectors 4 Remove the Main drive unit after removing 9 screws Service Manual CLX 9250 9350 series 3 7 nt Procedures g the Main Drive Unit components of the printer Refer to 3 7 9 HVPS step 1 8 s SAMSUNG ELECTRONICS 71 ...

Page 200: ...2 Main drive motor There are 5 identical motors in the main drive unit Perform the following procedure to remove the 5 Main D To remove a motor remove 4 screws and 1 connector Service Manual CLX 9250 9350 series 3 7 nt Procedures Drive PBA from the Main Drive Unit ws and all connectors ws and all connectors CAUTION Observe precautions For handling For handling Electrostatic Sensitive Devices Drive...

Page 201: ...tches in the main drive unit To remove a clutch remove the motor on the clutch y 2 Turn the clutch in a clockwise direction after removin 3 Release the clutch Service Manual CLX 9250 9350 series 3 7 nt Procedures Drive Clutches from the Main Drive Unit you want to replace ng 1 screw and 1 connector SAMSUNG ELECTRONICS 73 ...

Page 202: ...removing 4 2 There are 4 identical sensors Remove the sensor that you want to replace by push remove the connector Hook Connector Service Manual CLX 9250 9350 series 3 7 nt Procedures Drive Sensors from the Main Drive Unit 4 screws and all of the connectors hing the hook to release the sensor from the holder and SAMSUNG ELECTRONICS 74 ...

Page 203: ...p 3 9 Pick up drive unit 1 Remove the SMPS box 2 Remove 2 cover cassette rails after removing 2 scre 3 Remove Pickup Drive Unit after removing 4 screw p g Service Manual CLX 9250 9350 series 3 7 nt Procedures g the Pick up Drive Unit components of the printer p Drive Unit ews s and all connectors SAMSUNG ELECTRONICS 75 ...

Page 204: ...erform the following procedure to remove the 2 Pick 3 9 2 Pickup drive motor Perform the following procedure to remove the 2 Pick Remove 2 screws Service Manual CLX 9250 9350 series 3 7 nt Procedures up Drive Clutches from the Pick up Drive Unit ove the Clutch Holder after removing 2 screws up Drive Motors from the Pick up Drive Unit up Drive Motors from the Pick up Drive Unit SAMSUNG ELECTRONICS ...

Page 205: ...move the MP Regi Drive Unit perform the follow 1 Open the engine video shield door 2 Remove MP Regi drive unit after removing 4 screws Service Manual CLX 9250 9350 series 3 7 nt Procedures g the MP Regi Drive Unit components of the printer ing procedure s and all connectors SAMSUNG ELECTRONICS 77 ...

Page 206: ... Regi drive unit Perform the following procedure to remove the 2 MP Re To remove a motor remove 2 screws 3 10 1 MP Regi drive motor Service Manual CLX 9250 9350 series 3 7 nt Procedures egi Drive Motors from the MP Regi Drive Unit SAMSUNG ELECTRONICS 78 ...

Page 207: ...fan 3 Remove exit drive unit after removing 3 screws and 3 11 1 F ser E it dri e motor Perform the following procedure to remove the Fuser E To remove the motor remove 4 screws and 1 connecto 3 11 1 Fuser Exit drive motor Service Manual CLX 9250 9350 series 3 7 nt Procedures g the Exit Drive Unit components of the printer rocedure all connectors Exit Drive Motor from the Exit Drive Unit or SAMSUNG...

Page 208: ...lowing procedure to remove the Duplex To remove the motor remove 2 screws 3 11 2 Duplex return drive motor Service Manual CLX 9250 9350 series 3 8 nt Procedures Return Drive Motor from the Exit Drive Unit r SAMSUNG ELECTRONICS 80 ...

Page 209: ...rocedure to remove the Exit Dr 1 Remove 3 gears after removing 3 e rings 2 Remove 3 gears after removing 3 e rings Service Manual CLX 9250 9350 series 3 8 nt Procedures 3 Remove holder clutch after 3 screws rive Clutch from the Exit Drive Unit 3 Remove holder clutch after 3 screws SAMSUNG ELECTRONICS 81 ...

Page 210: ...e DADF Unit perform the following proce Hinge cover Service Manual CLX 9250 9350 series 3 8 nt Procedures g the DADF Unit components of the printer edure 1 Remove the left right hinge cover 2 Remove 1 screw 3 Open the connector cover Remove 1 screw And unplug the connector SAMSUNG ELECTRONICS 82 ...

Page 211: ...3 Replacemen Service Manual CLX 9250 9350 series 3 8 nt Procedures 4 Loosen 3 screws 5 Pull down the stoppers and tighten 3 screws 6 Open the DADF 7 Take off the sponge sheet SAMSUNG ELECTRONICS 83 ...

Page 212: ...3 Replacemen Service Manual CLX 9250 9350 series 3 8 nt Procedures 8 Remove 2 screws 9 Lift up and release the DADF See illustration for rear side view of DADF SAMSUNG ELECTRONICS 84 ...

Page 213: ... DADF perform the following proce 1 Lift the DADF and put in the DADF brackets to the 2 Loosely tighten the two handle hinges for fixing the Service Manual CLX 9250 9350 series 3 8 nt Procedures edure machine as shown below e DADF SAMSUNG ELECTRONICS 85 ...

Page 214: ... using t NOTE You can locate the scale mark by handling it b at the backside Service Manual CLX 9250 9350 series 3 8 nt Procedures the handle hinge A scale mark is approximately 0 5 mm back and forth while tightening or loosening the screw SAMSUNG ELECTRONICS 86 ...

Page 215: ...3 Replacemen 4 Tighten the two handle hinges for fixing the DADF 5 Close the DADF Service Manual CLX 9250 9350 series 3 8 nt Procedures SAMSUNG ELECTRONICS 87 ...

Page 216: ... this step it could cause origina CAUTION If the gap is more than 0 5 mm 0 02 inch the gap is smaller 0 5 mm 0 02 inch You have to che Service Manual CLX 9250 9350 series 3 8 nt Procedures ews l ti j ti i ht id th b tt f th plastic projections right side on the bottom of the s shown below als to jam adjust the screw on both sides as shown below until eck all rubber pads and plastic projections SAM...

Page 217: ...e plastic covers in the both hinges of the DADF 9 Plug the DADF interface cable into the connector T Service Manual CLX 9250 9350 series 3 8 nt Procedures F Tighten the screw to ground the ground wire SAMSUNG ELECTRONICS 89 ...

Page 218: ...lly close the DADF The white sheet will be a attached properly when the DADF is opened stick ti k Service Manual CLX 9250 9350 series 3 9 stickers nt Procedures cover Assemble the DADF cable cover And tighten side should be faced down on the scanner glass and corner of the glass attached to the DADF If the white sheet is not the white sheet on the DADF properly using the SAMSUNG ELECTRONICS 90 ...

Page 219: ...Procedures BA Length Sensor PBAs from the DADF Unit 1 Open the DADF cover and stacker 2 Remove 5 screws 3 Take off the lower Stacker A g 4 Release the width sensor PBA B after removing 1 screw 5 R th l th PBA C ft i 5 Remove the length sensor PBA C after removing 2 screws 6 Release the photo sensor D after unplugging the connector SAMSUNG ELECTRONICS 91 ...

Page 220: ...the DADF whole u 3 12 2 DADF Main PBA Hinge cover 2 Remove 3 screws 2 Remove 3 screws 3 Push and release the hook from the bottom 4 Take off the DADF right side cover D D Service Manual CLX 9250 9350 series 3 9 nt Procedures Main PBA from the DADF Unit unit refer to 3 12 Hooks SAMSUNG ELECTRONICS 92 ...

Page 221: ...ADF Main PBA after removing 4 scre Service Manual CLX 9250 9350 series 3 9 nt Procedures ews and all of the connectors CAUTION Observe precautions For handling Electrostatic Electrostatic Sensitive Devices SAMSUNG ELECTRONICS 93 ...

Page 222: ...ures 1 Remove the DADF right side cover D F Motors from the DADF Unit g Refer to 3 12 2 2 Remove 8 screws securing the hinge unit 3 Take off the hinge unit after removing 2 screws 4 Unplug all connectors on the DADF main PBA CAUTION Observe precautions For handling Electrostatic Electrostatic Sensitive Devices SAMSUNG ELECTRONICS 94 ...

Page 223: ...bling the holder harness make sure the harness wiring is routed correctly 6 Remove the Top Right Motor F after removing 4 screws 7 Remove the Top Left Motor G after removing 3 screws NOTE To remove the Top Left Motor G first remove the Top Right Motor F CAUTION When reassembling the Motor G be careful not to lose the washer Washer SAMSUNG ELECTRONICS 95 ...

Page 224: ...emen H I Service Manual CLX 9250 9350 series 3 9 nt Procedures 8 Remove the Bottom Left Motor H after removing 4 screws 9 Remove the Bottom Right Motor I after removing 4 screws 4 screws SAMSUNG ELECTRONICS 96 ...

Page 225: ...e DADF 1 Remove the DADF right side cover D Refer to 3 12 2 2 Remove the Linker Linker 3 Remove 1 screw 4 Release the DADF Cover Open Service Manual CLX 9250 9350 series 3 9 nt Procedures r 5 Remove 6 screws Cover Open Sensor from the DADF Unit 5 Remove 6 screws 6 If the sensor is defective replace it SAMSUNG ELECTRONICS 97 ...

Page 226: ...4 hooks from the bottom 3 12 5 Pick Up Guide Sensor PB 2 Push and release 4 hooks from the bottom 3 Remove DADF Left Side Cover J J 4 Release the holder damper after removing 2 screws Hooks Service Manual CLX 9250 9350 series 3 9 nt Procedures Guide Sensor PBA from the DADF Unit BA SAMSUNG ELECTRONICS 98 ...

Page 227: ...r the Pick up Guide 6 Remove the Upper Pick Up Guide K after removin K 7 Unplug remove the Pick up Guide Sensor PBA L L Service Manual CLX 9250 9350 series 3 9 nt Procedures ng 4 screws or photo sensor SAMSUNG ELECTRONICS 99 ...

Page 228: ...eries 3 1 nt Procedures 1 Remove the DADF left side cover J Refer to 3 12 5 2 Take off the Exit Turn Gate solenoid M after removing 1 screw 3 Remove all DADF motors Refer to 3 12 3 4 Take off the Duplex Reverse Gate solenoid after removing 1 screw SAMSUNG ELECTRONICS 00 ...

Page 229: ...e following procedure to remove the Pick up C A B 2 Remove 7 screws D and Harness Cover E D E Service Manual CLX 9250 9350 series 3 1 nt Procedures g the Paper Handling components of the printer 3 Remove the pickup unit and unplug the connectors p Unit from the printer 4 Change Upper limit Sensor A Empty Sensor B and Take away open sensor C C A B SAMSUNG ELECTRONICS 01 ...

Page 230: ...3 Replacemen 5 Remove the upper bracket D after removing 6 screw 6 Remove 2 screws Service Manual CLX 9250 9350 series 3 1 nt Procedures ws D SAMSUNG ELECTRONICS 02 ...

Page 231: ...a 1 Open the Side Cover A 1 Open the Side Cover A 2 Unplug connector after removing 2 screws and Harn 3 Remove the Regi Bracket Assembly after removing B Service Manual CLX 9250 9350 series 3 1 nt Procedures ensors acket Assembly and Sensors from the printer ness cover B 3 screws SAMSUNG ELECTRONICS 03 ...

Page 232: ... 6 screws and remove Bracket Regi C and C D 5 Regi Sensor E Remove 1 screw 6 OHP sensor F Release hook from the bracket E F Service Manual CLX 9250 9350 series 3 1 nt Procedures d Bracket Base Regi D SAMSUNG ELECTRONICS 04 ...

Page 233: ...Perform the following procedure to remove the Cover 2 Remove 4 screws from the both sides of the Cover Side Unit Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Lift up and release the Cover Side unit Side Unit from the printer p SAMSUNG ELECTRONICS 05 ...

Page 234: ...ing procedure to remove the Duplex A 2 Lift up and pull the duplex unit in the direction of arrow 2 1 Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Remove 1 screw and unplug the connector x Unit from the Cover Side 3 Remove 1 screw and unplug the connector SAMSUNG ELECTRONICS 06 ...

Page 235: ...following procedure to remove the MP tra screws A A 2 Remove the bracket B after removing 4 screws and unplugging the connectors B Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Remove 2 screws and unplug the connector y from the Cover Side 4 Remove 3 screws SAMSUNG ELECTRONICS 07 ...

Page 236: ...3 Replacemen 5 Open the MP tray 6 Remove 1 screw and the front cover C 7 Pull the MP tray in the direction of arrow C Service Manual CLX 9250 9350 series 3 1 nt Procedures SAMSUNG ELECTRONICS 08 ...

Page 237: ...procedure to remove the Face U removing 3 screws A A 2 Remove 2 screws and the stopper B B Service Manual CLX 9250 9350 series 3 1 nt Procedures Up Exit Lower from the Cover Side 3 Remove 1 screw and the stopper B B 4 Lift up the Face Up Exit Lower and unplug the connector connector SAMSUNG ELECTRONICS 09 ...

Page 238: ...harness cover A B after removing 5 screws A A B 2 Unplug connector C after removing 2 screws and removing solenoid E g C E Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Unplug connector C and removing 3 screws Unit Solenoids from the printer 3 Unplug connector C and removing 3 screws 4 Take off solenoid SAMSUNG ELECTRONICS 10 ...

Page 239: ...user unit has cooled 3 13 4 Exit unit A B Service Manual CLX 9250 9350 series 3 1 nt Procedures unit When replacing it you may get burned Before 1 Open the Cover Side 2 Remove 2 fuser locking screws 3 Remove the Fuser unit by holding the handles A 4 Remove 1 screw and harness cover B SAMSUNG ELECTRONICS 11 ...

Page 240: ...cedures 5 Disconnect two connectors 6 Remove 2 screws on left side of Exit Unit 7 Remove 1 inner screw on left side of Exit Unit 7 Remove 1 inner screw on left side of Exit Unit CAUTION Be careful not to drop the screw inside the printer SAMSUNG ELECTRONICS 12 ...

Page 241: ...3 Replacemen Service Manual CLX 9250 9350 series 3 1 nt Procedures 8 Remove 1 screw on right side of Exit Unit 9 Remove the Exit Unit while pushing to left SAMSUNG ELECTRONICS 13 ...

Page 242: ... the following procedure to remove the LSU fro A A B Service Manual CLX 9250 9350 series 3 1 nt Procedures om the printer 1 Remove the rear upper cover A after removing 7 screws 2 Remove the Plate Shield B after removing 1 screw SAMSUNG ELECTRONICS 14 ...

Page 243: ...men C D Service Manual CLX 9250 9350 series 3 1 nt Procedures 3 Remove 4 screws securing the Left Side Cover 4 Remove 2 filter covers C 5 Remove 2 screws 6 Remove the Ozone Filter Holder D SAMSUNG ELECTRONICS 15 ...

Page 244: ...vice Manual CLX 9250 9350 series 3 1 nt Procedures 7 Open the left cover and disconnect 2 internal fan connector 8 Remove 4 screws and remove the left lower cover 9 Remove 2 screws linked ground SAMSUNG ELECTRONICS 16 ...

Page 245: ...3 Replacemen Service Manual CLX 9250 9350 series 3 1 nt Procedures 10 Disconnect 3 connectors of LSU joint board 11 Disconnect a connector of LSU joint board j SAMSUNG ELECTRONICS 17 ...

Page 246: ...3 Replacemen Service Manual CLX 9250 9350 series 3 1 nt Procedures 12 Open 2 cable clamps and remove 2 screws 13 Remove the LSU SAMSUNG ELECTRONICS 18 ...

Page 247: ...le Service Manual CLX 9250 9350 series 3 1 nt Procedures 1 Remove 2 cassettes 2 Remove 1 screw NOTE You will need a short screwdriver 3 Disconnect the Heating Cable connector and remove the old Heating Cable Assembly SAMSUNG ELECTRONICS 19 ...

Page 248: ...B Service Manual CLX 9250 9350 series 3 1 nt Procedures 4 Connect the new Heating Cable Assembly connector A to printer connector B A 5 Insert 2 new heating cable assemblies in the frame slits SAMSUNG ELECTRONICS 20 ...

Page 249: ...3 Replacemen Service Manual CLX 9250 9350 series 3 1 nt Procedures 6 Install 1 screw using a short screwdriver NOTE You will need a short screwdriver SAMSUNG ELECTRONICS 21 ...

Page 250: ...press the Exit Service bu Selecting Yes in Reboot Copier will reboot the se Selecting Yes in Reset Counter will clear the cou since Last Call Picture Service Manual CLX 9250 9350 series 4 ce Mode e Mode s simultaneously When the password dialog box utton at the right upper corner of the display et unt of Information General Printed Impressions e 1 1 SAMSUNG ELECTRONICS 1 ...

Page 251: ...ware Versio VPU Firmware Vers ADF DADF Version Software Version ADF DADF Version DCF Version HCF Version Finisher Version Booklet Firmware V Hole Puncher Firmw Print CMS Version Copy CMS Version Scan CMS Version IEM Version Power Firmware Ve PCL5C Version PCLXL Version Service Manual CLX 9250 9350 series 4 ce Mode P e Page mber P 4 6 s s since Last Call e ment Unit Toner Imaging Unit P 4 6 Unit g ...

Page 252: ...urs Power On Hou Power Save H Fault Log Print Reports Supplies Inform Fax Protocol D Auto Color Reg TRC Control H OPC ACR Rep Usage Counte Table 2 Service Manual CLX 9250 9350 series 4 ce Mode Page DF XPS Version P 4 8 ersion rsion ersion sion P 4 8 sion otloader Version Version System Version ersion urs P 4 8 ours P 4 8 mation P 4 8 Dump List gistration Result History port r Report 2 1 SAMSUNG EL...

Page 253: ...Sca Table Service Manual CLX 9250 9350 series 4 ce Mode Page P 4 10 Pick up Jam nter P 4 11 Feed Jam Duplex Jam Exit Jam Finisher Jam Booklet Jam Feed Jam R i J anner Regi Jam Scan Jam Exit Jam Duplex Regi Jam Duplex Scan Jam Duplex Exit Jam ner Cartridge ner Cartridge P 4 13 aging Cartridge B ser ller ter ADF Roller anner 2 2 SAMSUNG ELECTRONICS 4 ...

Page 254: ...Write P 4 14 g Engine Test Routines P 4 17 Fax NVM Read Write P 4 24 Fax Test Routines P 4 25 Shading Test P 4 27 Scanner DADF NVM Read Write P 4 27 Scanner DADF Test Routines P 4 28 Print Adjustment P 4 30 Copy Adjustment P 4 32 Scan Area Adjustment P 4 33 DADF Adjustment P 4 35 Finisher Adjustment P 4 37 P 4 40 Auto Color Registration P 4 41 Auto Color Registration P 4 41 Full Color Registration...

Page 255: ...ount exceeds the max life Count This shows the current count of the selected Max life This shows the max capacity of the selec Users can edit the default warning value within the gi Selecting some items will enable the reset button to r Selecting some items will enable the reset button to r Unit Item Max Toner Yellow 20K 15 Magenta 20K 15 Cyan 20K 15 Black 25K Imaging Unit Yellow 75K Magenta 75K C...

Page 256: ... tray4 225K P P up Roller HCF 225K P Ozone Filter 150K P Filter Ozone Filter 150K P Dust Filter 150K P DADF Roller Assembly ADF Roller 225K P Scanner Fan Filter 180 day Table Service Manual CLX 9250 9350 series 4 ce Mode x Life Default Warning Value Threshold Near Full NA Near Empty NA Near Empty NA Near Empty NA Full NA M Count 5 2 10 M Count 5 3 10 M Count 5 3 10 M Count 10 5 20 M Count 10 5 20 ...

Page 257: ...splays faults occurred while the system Pressing clear button will clear all the save fault log o 4 3 6 Print Reports Information Print Reports This menu displays reports which that can be printed available to print Supplies Information Fax Protocol Dump List Auto Color Registration Result TRC Control History OPC ACR Report Service Manual CLX 9250 9350 series p Usage Counter Report 4 ce Mode stall...

Page 258: ...forms normally Pass count mu If Fail count is not zero there is a cell that contai Loc L C R column If a value of certain color at Er column is non zer If LED value is lager than 1600 it indicates that s working normally and it has to be checked as well Service Manual CLX 9250 9350 series 4 ce Mode ts of Auto Color Registration does not solve the egistration Result lt and check Succeeded or Failed...

Page 259: ...nt Retention Service 55 Authentication Service 56 Address Book Service 61 Diagnostics Service 62 Cloning Service 63 Network Service 64 Alert Management Service 64 Alert Management Service 65 Software Update Service Service Manual CLX 9250 9350 series 4 1 ce Mode Users can select one fault group and press OK to scription window displays engine diagnostic code and currences ed for the system A1 Moto...

Page 260: ... Tray 3 HCF H1 1123 Jam Feed 1 M2 1114 Jam Feed 2 M2 1124 Jam Feed 3 DCF H1 1333 Jam Feed 4 DCF H1 1343 Jam Feed 3 HCF H1 1133 Jam Registration M2 1213 Jam Fuser Out M2 1333 Jam Duplex 1 M2 2113 Jam Duplex 2 M2 2215 J D l R i t ti M2 2313 Jam Duplex Registration M2 2313 Jam Duplex Return M2 2413 Jam Exit In Face Down M3 1213 Jam Exit Out Face Down M3 1214 Jam Exit In Face Up M3 1313 Jam Exit Out F...

Page 261: ...U3 3213 Regi Out Jam U3 3214 Regi Idle Jam U3 3211 Scan In Jam U3 3313 Scan Out Jam U3 3314 Scan Idle Jam U3 3311 Exit In Jam U3 3613 Exit Out Jam U3 3614 Exit Idle Jam U3 3611 Duplex Regi In Jam U3 3413 Duplex Regi Out Jam U3 3414 Duplex Regi Idle Jam U3 3411 Duplex Scan In Jam U3 3513 D l S O t J U3 3514 Duplex Scan Out Jam U3 3514 Duplex Scan Idle Jam U3 3511 Duplex Exit In Jam U3 3713 Duplex E...

Page 262: ...e Service Manual CLX 9250 9350 series 4 1 ce Mode unt system parts Users can select one part group and with the occurrence of the replacement parts of the system Item Sensing Method Yellow Auto Sensing Magenta Auto Sensing Cyan Auto Sensing Black Auto Sensing g Unit Yellow Auto Sensing g Unit Magenta Auto Sensing g Unit Cyan Auto Sensing g Unit Black Auto Sensing Auto Sensing aner Auto Sensing er ...

Page 263: ...Reference C l f E i t3 Reference C Enviroment Environme Cycle for Enviroment3 Normal Tem Low Humidi 105 0240 Charger Clean Reference Cycle for Enviroment4 Reference C Enviroment Env4 6 N Normal Tem Normal Hum Service Manual CLX 9250 9350 series 4 1 ce Mode ad Write e for engine firmware ite window displays users can navigate through ns and saved values the text box to find a configuration value di...

Page 264: ...y2 217 253gsm Temperature offset Target Tem heavy2 pape 109 0090 Recycled paper 70 90gsm Temperature offset Target Tem per Temperature offset per 109 0150 Transparency Temperature offset Media type o temperature 109 0170 Envelopes Temperature Offset Media type o temperature 109 0180 Labels Temperature offset Media type o temperature Service Manual CLX 9250 9350 series 4 1 ce Mode Default Max Min C...

Page 265: ...10 Manual Color Regi Left Width Cyan Image Area Width Cyan g 112 0320 Manual Color Regi Right Width Cyan Image Area 112 0330 Manual Color Regi Left Width Black Image Area 112 0340 Manual Color Regi Right Width Black Image Area Black 113 0020 Page Count For Quick TRC Page count 113 0030 Page Count For Full TRC Page count 113 0040 Environment For TRC Environmen TRC Table Service Manual CLX 9250 9350...

Page 266: ...agenta T 100 0400 Toner supply motor cyan T 100 0410 Toner supply motor black T Service Manual CLX 9250 9350 series 100 0410 Toner supply motor black 4 1 ce Mode Test Routines engine utines window displays users can navigate utines window displays users can navigate display along with their descriptions Users can e to the text box to find a routine Users can select same time outines pressing the O...

Page 267: ...Meaning Waste toner motor on off Fuser motor forward on off Fuser press control motor on off LSU yellow magenta motor forward on off LSU cyan black motor forward on off The LSU shutter motor forward on off Detect if the T1 engage sensor1 is on or off Detect if the T1 engage sensor2 is on or off Detect if the T2 engage sensor1 is on or off Detect if yellow OPC DEV motor runs at normal speed Detect ...

Page 268: ...e 109 5010 Fuser temperature B Dete 110 0010 LSU LD1 power LSU 110 0020 LSU LD2 power LSU Service Manual CLX 9250 9350 series 4 1 ce Mode Meaning ect when paper is in tray3 ect when a paper is at tray3 feed sensor optional ect when paper is in tray4 ect when a paper is at tray4 feed sensor optional ects when paper is in bypass tray MP tray ect when a paper is at Regi sensor ect when a paper is at ...

Page 269: ... Module Dip switch 1 Service Manual CLX 9250 9350 series 4 2 ce Mode Meaning LSU LD3 power on off cyan LSU LD4 power on off black Detect if the waste toner is installed or not TC sensor in developer tank TC sensor in developer tank TC sensor in developer tank TC sensor in developer tank Detect waste toner Led is on off Start ID sensor1 sensing on off TRC ACR for Cosmos Start ID sensor2 sensing on ...

Page 270: ...r Det 116 5120 Over stack sensor Che 116 5130 Stack upper limit switch Che 116 5140 Power supply sensor Che 116 5150 Door open sensor Det 116 5160 Cover open sensor Det 116 5170 Power charge sensor Che 116 5180 DIP switch 2 Che Service Manual CLX 9250 9350 series 4 2 ce Mode Meaning off Punch Module Dip switch 2 n Stop Scan motor n Stop Punch motor off Booklet Maker dip switch1 off Booklet Maker d...

Page 271: ...ch position A sensor Che 116 5520 Punch position B sensor Che 116 5530 Punch Encoder sensor Che 116 5540 Hopper set sensor Che 116 5550 Feed entrance sensor Che 116 5560 Feed exit sensor Che 116 5570 Tray paper sensor Che 116 5580 Fold exit sensor Che 116 5590 Fold motor ready Che 116 5600 Knife home sensor Che Service Manual CLX 9250 9350 series 4 2 ce Mode Meaning eck DIP switch 3 status eck DIP...

Page 272: ...0 Fuser side temperature Disp 123 0030 LSU temperature Disp 123 0040 Inner temperature Disp 123 0050 Inner humidity Disp 123 0060 Outter temperature Disp 123 0070 Outter humidity Disp Table Service Manual CLX 9250 9350 series 4 2 ce Mode Meaning eck Knife motor ready eck Gate home eck Guide home k B kl t M k P ddl h eck Booklet Maker Paddle home eck Stacker full eck Stapler home eck Low staple 1 e...

Page 273: ...on Freq 20 400 21 400 DTMF High Freq Level 20 410 21 410 DTMF Low Freq Level 20 420 21 420 DTMF Timing 20 520 21 520 Error Rate 20 530 21 530 Dial Tone Detect 20 540 21 540 Loop Current Detect 20 550 21 550 Busy Signal Detect 20 700 21 700 Line Monitor Setting 20 800 21 800 Modem Speed 20 800 21 800 Modem Speed 20 810 21 810 Fax Transmission Leve 20 830 21 830 Auto Dial Timeout 20 999 21 999 Fax L...

Page 274: ...0 029 21 029 20 030 21 030 20 031 21 031 20 040 21 040 20 040 21 040 20 041 21 041 20 042 21 042 20 043 21 043 20 044 21 044 20 045 21 045 Service Manual CLX 9250 9350 series 20 045 21 045 4 2 ce Mode utines fax machine nes window displays users can navigate through long with description Users can also input a code directly ssing OK button will open the test window that n start stop a desired test...

Page 275: ... Table 20 059 21 059 20 060 21 060 20 061 21 061 20 062 21 062 Table Service Manual CLX 9250 9350 series 4 2 ce Mode Displayed Name V 17 9600 bps V 17 12000 bps V 17 14400 bps V 34 2400 bps V 34 4800 bps V 34 7200 bps V 34 9600 bps V 34 12000 bps V 34 14400 bps V 34 16800 bps V 34 19200 bps V 34 21600 bps V 34 24000 bps e 5 4 V 34 26400 bps V 34 28800 bps V 34 31200 bps V 34 33600 bps e 5 4 SAMSUN...

Page 276: ...Code NVM Description 05 0000 Pick up Count 05 0010 Document Duplex Reverse Point 05 0020 Document Exit Turn Reverse Point 05 0020 Document Exit Turn Reverse Point Table Service Manual CLX 9250 9350 series 4 2 ce Mode g Test ages especially defect in optical devices including suspected o see if the current shading value is correct ading values will be shown on the printed report ue is needed press ...

Page 277: ...5 0110 Document Junction Gate Solenoid 05 0120 Document Simplex Gate Solenoid 05 0130 Document Pick up Motor Forward Service Manual CLX 9250 9350 series 4 2 ce Mode s r DADF Test Routines scanner and DADF Test Routines window displays users can Test Routines window displays users can nes that display along with description the text box to find a routine directly ssing OK button will open the test ...

Page 278: ...otor Forward 06 0030 Scanner Platen Motor Backward Service Manual CLX 9250 9350 series 4 2 ce Mode Meaning Access Document Pick up Motor Backward Running Stop Document Registration Motor Forward Running Stop Document Registration Motor Backward Running Stop Document Scan Motor Forward Running Stop Document Scan Motor Backward Running Stop Document Exit Motor Forward Running Stop Document Exit Moto...

Page 279: ...d h k if ll th Verification Print out and check if all the pos located within the specified limit Specification ⓐ ⓑ ⓔ ⓕ 10mm 1 5mm Reference Figure 5 1 5 2 Service Manual CLX 9250 9350 series Figure 5 1 Front Side 4 3 ce Mode nt Automatic Adjustment t t t ti ll nt outs automatically n and select a tray and select a paper size of the previously selected pattern will be printed out ystem ask to loca...

Page 280: ...while value will mo Example Cases Sim Lea Ed ⓐ 8 5 mm ⓑ 11 6 mm ⓔ 8 0 mm Verification Print out and check if all the pos located within the specified limit Specification ⓐ ⓑ ⓔ ⓕ 10mm 1 5mm Reference Figure 5 1 5 2 ⓔ 8 0 mm ⓕ 13 0 mm Service Manual CLX 9250 9350 series Reference Figure 5 1 5 2 4 3 ce Mode t outs manually on or Horizontal Magnification If the current value is smaller than the nt Mag...

Page 281: ...n 1 Copy the Scanner A S Char 2 Check if all the position of s within the specified limit Specification ⓐ ⓑ ⓔ ⓕ 10mm 1 5mm Reference Figure 5 1 5 2 Service Manual CLX 9250 9350 series 4 3 ce Mode nt Image Position pied images manually tment ue with arrow button value will move to Tail ve to Lead Edge plex ding ge Simplex Side Edge Simplex Leading Edge Simplex Side Edge 15 16 20 30 rt Scanning must...

Page 282: ... magnification copy Specification ⓐ ⓑ 10 1 5mm ⓒ 190 1 5mm Reference Figure 5 3 Figure 5 3 A4 Sc Service Manual CLX 9250 9350 series 4 3 ce Mode stment Automatic Adjustment magnification of scanned images automatically art at the scan glass Note that Lead Edge art at the scan glass Note that Lead Edge left side of scan glass and to be placed face down A S Charts come in two sizes A4 and Letter our...

Page 283: ...Image Position Unit mm Scale Magnification Unit Scale 0 Reference Figure 5 3 Service Manual CLX 9250 9350 series 4 3 ce Mode stment Manual Adjustment magnification of scanned images manually This of automatic adjustment does not satisfy the e table There are three items to choose e table There are three items to choose eading Edge de Edge tical Direction the Edit button ue with arrow button the cu...

Page 284: ...fication copy Specification ⓐ ⓑ 10 1 5mm ⓒ 190 1 5mm Reference Figure 5 3 CLX 9250 9350 Series Service Service Manual CLX 9250 9350 series 4 3 ce Mode nt Automatic Adjustment magnification of scanned images via DADF art at the DADF Note that Lead Edge arrows ection and to be placed face up Also note that the n two size A4 and Letter Choose one size to se atic scanning will occur and the system wil...

Page 285: ...it Scale 0 Reference Figure 5 3 g CLX 9250 9350 Series Service Service Manual CLX 9250 9350 series 4 3 ce Mode ent Manual Adjustment magnification of scanned images via DADF d when a result of automatic adjustment does not e table There are three items to choose mplex Leading Edge implex Side Edge rtical Direction the Edit button ue with arrow button eading Edge ⓐ If the current value is smaller s...

Page 286: ...8 A Lead Edge Lead Edge Service Manual CLX 9250 9350 series 4 3 ce Mode ment Booklet Folding Position e booklet Only available with Booklet finishers table There are four items to choose Group 1 Sheet Length 288 0 mm Group 2 288 0mm Sheet Length 358 5mm Group 3 358 5mm Sheet Length 426 0mm Group 4 426 0mm Sheet Length he edit button ue with arrow button Input value in Case 1 in Case 2 shown below ...

Page 287: ...n Staple STS Position Unit mm S Specification Staple STS Position Unit mm S DOF Position Unit mm Scale STS Position Unit mm Scale 0 Reference R Lead Edge F Service Manual CLX 9250 9350 series 4 3 ce Mode ment Punch Hole Position on Only available when punch kit is installed table There are two items to choose Direction of feeding position Side to side position That is perpendicular to DOF Side to ...

Page 288: ...t and check the stack of Specification Front Tamper Position Unit mm Rear Tamper Position Unit mm Reference Rear ⓐ ⓑ Finishing Tray Front Service Manual CLX 9250 9350 series 4 3 ce Mode ment Tamper Position t stack at finishing tray Note that use of this would be required if the size of paper is not table There are two items to choose table There are two items to choose he edit button ue with arro...

Page 289: ... from 1 to 5 While the level 1 is the most co sensitive Verification N A Specification Level 1 Color 0 1 Reference N A Color Coverage 0 1 Service Manual CLX 9250 9350 series 4 4 ce Mode f auto color mode in copy function lor sensitive the level 5 is the most monochrome Level 2 Level 3 Level 4 Level 5 0 4 1 0 1 5 2 0 0 4 1 0 1 5 2 0 SAMSUNG ELECTRONICS 40 ...

Page 290: ...s Service CLX 9250 9350 Series Service Temperature LSU Temperature Service Manual CLX 9250 9350 series 4 4 ce Mode lor Registration the system when it shows color shift between the of the Automatic Color Registration m executes ACR based on the count of printed execution ystem executes ACR when inner temperature of the ses by the configured value since the last ACR ses by the configured value sinc...

Page 291: ...N A Reference CLX 9250 9350 Series Service CLX 9250 9350 Series Service Service Manual CLX 9250 9350 series 4 4 ce Mode the system when it shows color shift Note that the Registration when toner cartridge imaging unit or or Registration ACR g g g g escribed as OPC ACR in many contents White Halo systems to perform the Full Color Registration in rms an immediate Full Color Registration execution py...

Page 292: ...Service CLX 9250 9350 Series Service Failure Time Left Alone 1 Service Manual CLX 9250 9350 series 4 4 ce Mode density of the image is poor Normal TRC Control ed after changing a unit such as toner cartridge lor Tone Adjustment Normal TRC Control g g g oot y Gradation Reproduction Failure of Normal TRC Control xecutes Normal TRC Control based on the count of st execution em executes Normal TRC Con...

Page 293: ...S i S i Def Page Count 2 CLX 9250 9350 Series Service Failure Service Manual CLX 9250 9350 series 4 4 ce Mode density of the image is poor This function performs dity in the room changes suddenly kes a little more than 10 seconds to run while lor Tone Adjustment Quick TRC Control roximately 40 seconds Quick TRC Control xecutes Quick TRC Control based on the count of st execution nction by pressing...

Page 294: ... m Verification Print out a test job and make su has disappeared Specification N A Specification N A Reference N A Service Manual CLX 9250 9350 series 4 4 ce Mode e quality between sets sensor calibration Note that the test pattern is size Make sure that required media size is loaded lor Tone Adjustment ID Sensor Calibration size Make sure that required media size is loaded ted out locate the patt...

Page 295: ... notification to the s 4 6 3 Debug Log Service Functions Debug Log g g This function sets the system log message level Use Off This option disables the logging option Job Status This option only enables the logging op Details This option enables all the logging options option might create a trade off of performance in cer system behaves abnormally and engineers need to i Service Manual CLX 9250 93...

Page 296: ...tions Count Setting of Large P This function sets count of large page such as A3 a count For example the total use of 100 A4 impress count For example the total use of 100 A4 impress impressions if the configuration is set to 1 Count Up configuration is set to 2 Count Up Service Manual CLX 9250 9350 series 4 4 ce Mode o the system via telnet OSGI command shell and h i d l h hat requires developers...

Page 297: ...t job and make su Specification N A Reference N A Service Manual CLX 9250 9350 series 4 4 ce Mode lems This function can be used to change the e quality to a certain type of paper q y yp p p Full Half Lower based on the type of paper to ed on the problem type se T1 PWM value of the issued color Line Decrease T1 PWM value of the issued color Decrease T1 PWM value of the issued color aper side and p...

Page 298: ... updating the prin using one of the following methods Update the firmware by using the printer control pan Update the firmware by using the network Service Manual CLX 9250 9350 series 5 g Firmware nter firmware You can update the printer firmware by nter firmware You can update the printer firmware by nel SAMSUNG ELECTRONICS 1 ...

Page 299: ...up to 500 MB in size 4 Plug the USB flash drive into one of the two front U 5 Once the machine successfully accesses the USB d Screen Press the Machine Setup button 6 On the Machine Setup screen press the Applicatio Service Manual CLX 9250 9350 series 5 g Firmware er Control Panel ead to corruption issues and prevent the proper carefully Partner Network GSPN website Partner Network GSPN website f ...

Page 300: ...d and then p Note The default Administrator ID and Password 8 On the Application tab press the Install button Service Manual CLX 9250 9350 series 5 g Firmware press the OK button d was created when the machine was first installed SAMSUNG ELECTRONICS 3 ...

Page 301: ...hds or par 10 The machine will analyze the firmware file to ensure the machine Wait for analysis to finish The proc Service Manual CLX 9250 9350 series 5 g Firmware drive Touch the name of the firmware file to select it r e the file is not corrupt and that it is the correct file for cess will take a few minutes SAMSUNG ELECTRONICS 4 ...

Page 302: ...Matched File model and machine model Unmatched File model and machine mo State Upgrade status Updatable Component will be upgraded Same version installed Component will n Overwrite Allows a technician to override upgrad th USB d i dl f i on the USB drive regardless of versio Service Manual CLX 9250 9350 series 5 g Firmware ow displays Press the OK button to begin the firmware file version and the ...

Page 303: ...sfully Press the Close button The machin 14 Press Machine Setup Machine Details Softw version Service Manual CLX 9250 9350 series 5 g Firmware W Update Progress window will display This window W Update Progress window will display This window Wait for the firmware upgrade process to complete neral upgrade process may take about 10 15 minutes ay take up to 25 minutes to complete Do not turn off e F...

Page 304: ...ing procedure to update the printer 2 On the left menu tab click Application Manageme versions of each unit and software You should com finished Service Manual CLX 9250 9350 series 5 g Firmware ork lead to corruption issues and prevent the proper s carefully r firmware from the network me page clicks the Maintenance r firmware from the network ent You must check or print out the current firmware m...

Page 305: ...nistrator ID and Passw 4 Go to Maintenance and Application Managemen Service Manual CLX 9250 9350 series 5 g Firmware default administrator as shown in the picture below word established during initial machine setup nt Click the Add button for installing applications SAMSUNG ELECTRONICS 8 ...

Page 306: ...will not update fir p p N System means the MFP device will not update fi Y Updatable means the MFP device is ready to up Service Manual CLX 9250 9350 series 5 For updating firmware even if firmware is same v g Firmware y the PAR package details ed version d with the MFP device firmware because it has already same version mware because option is not equipped p q pp rmware because model is unmatched...

Page 307: ...installation is complete MFP device pow Firmware update takes around 10 15 min And fu Service Manual CLX 9250 9350 series 5 1 g Firmware evice will attempt to install the PAR file by providing will provide final result wer off and power on automatically In normal case ull set firmware takes around 30 min at maximum SAMSUNG ELECTRONICS 10 ...

Page 308: ... 6 1 1 PM Parts Toner cartridge Model N A KOR Toner cartridge Bk C25 C35 CLT K606S Toner cartridge Bk C25 C35 CLT K606S Toner cartridge Y M C C35 CLT Y606S CLT M606S CLT C606S Toner cartridge Y M C C25 C35 CLT Y607S CLT M607S CLT C607S Service Manual CLX 9250 9350 series 6 Maintenance can use to perform preventative maintenance tasks ance PM an other printer hardware Preventive maintenance inter b...

Page 309: ...0175A Forward Roller Tray 1 2 3 4 HCF JC93 00175A MP Pick Up Roller JC90 00989A MP Retard Roller JC90 00989A MP Forward Roller JC90 00989A Paper Dust Remover JC93 00078A Registration Roller JC66 02414A Feed Roller JC66 02312A Transport route Guide p Sensor Duplex Roller JC66 02359A JC66 02360A Service Manual CLX 9250 9350 series 6 Maintenance 75K 150K 225K 300K R R R R C C 75K 150K 225K 300K R R R...

Page 310: ...oller JC97 03779A DADF DADF Retard Roller JC97 03630A DADF Retard Rubber Pad JC73 00323A Transfer Unit Part code Cartridge Transfer Unit JC96 05661A Cartridge Transfer Cleaner JC96 05690A Transfer Roller T2 JC95 01038A Service Manual CLX 9250 9350 series 6 Maintenance 75K 150K 225K 300K R R C R C R 75K 150K 225K 300K R R R R 75K 150K 225K 300K C C R C C C R C C C R C C C C C 75K 150K 225K 300K R R...

Page 311: ...Pick up roller ADF roller Retard roller CLX PMK13C SEE MP Pick up roller MP Retard roller MP Forward roller Service Manual CLX 9250 9350 series 6 Maintenance s and the scheduled time for replacing Part Code Life Qty Remark JC96 05690A JC95 01038B JC29 00001A JC63 02704A 150K 1 1 1 2 JC93 00175A JC93 00175A 225K 1 1 Tray 1 2 3 4 JC93 00175A JC93 00175A 225K 1 1 y HCF JC97 03779A JC97 03779A JC97 03...

Page 312: ...ge 1 Open the front door 2 Pull the corresponding toner cartridge out from the machine Service Manual CLX 9250 9350 series 6 Maintenance rm preventative maintenance on the printer 3 Remove the new toner cartridge from its bag 4 Carefully pull the seal tape out of the toner cartridge SAMSUNG ELECTRONICS 5 ...

Page 313: ...g in cold water Hot water sets toner into fabric 6 Hold the toner cartridge and align it with the corresponding slot inside the machine Insert it back into its slot until locks in place Service Manual CLX 9250 9350 series 6 Maintenance 7 Close the front door Ensure that the door is securely closed NOTE If the front door is not completely closed the machine will not operate SAMSUNG ELECTRONICS 6 ...

Page 314: ...locking levers and push outward at the same time Then remove the waste toner container Service Manual CLX 9250 9350 series 6 Maintenance 3 Hold and push down the lever and open the inner cover 4 Pull the corresponding imaging unit out from the machine 2 1 SAMSUNG ELECTRONICS 7 ...

Page 315: ... imaging unit package You could damage the surface of the imaging unit 6 Remove the paper protecting the surface of the imaging unit could damage the surface of the imaging unit g g Service Manual CLX 9250 9350 series 6 Maintenance 7 Remove the tape on the handle 8 Pull the rubber stopper out of the developer 2 1 SAMSUNG ELECTRONICS 8 ...

Page 316: ...ing pad NOTE If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric CAUTION CAUTION Be careful not to scratch the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with a piece of paper to protect it if necessary SAMSUNG ELECTRONICS 9 ...

Page 317: ...it locks into place 1 2 13 Close the inner cover Service Manual CLX 9250 9350 series 6 1 Maintenance 14 Take out the LSU window cleaning Jig A A 15 Insert the LSU window cleaning Jig to the hole Slowly pull out and push the cleaning Jig Repeat step 4 at least 5 times SAMSUNG ELECTRONICS 10 ...

Page 318: ...ventive 16 Insert the waste toner container until it locks in place Service Manual CLX 9250 9350 series 6 1 Maintenance 17 Close the front door Ensure that the door is securely closed SAMSUNG ELECTRONICS 11 ...

Page 319: ...X 9250 9350 series 6 1 Maintenance ge transfer cleaner 1 Open the front cover 2 Remove the waste toner container A CAUTION Be careful not to hurt yourself while removing the waste toner container 3 Open the inner front cover B by pushing the handle 4 Remove two Fixers and one screw SAMSUNG ELECTRONICS 12 ...

Page 320: ...ce Manual CLX 9250 9350 series 6 1 Maintenance 5 Take out the Cartridge Transfer unit until the green handle is shown 6 Stand the green handle up Take out the Cartridge transfer unit while holding the handle n the CAM position as shown below all it along the Transfer Unit Install Guide Transfer Unit Install Guide SAMSUNG ELECTRONICS 13 ...

Page 321: ...ver B by pushing the handle Transfer Cleaner Install Guide Service Manual CLX 9250 9350 series 6 1 Maintenance e 4 Remove one fixer 5 Take out the cartridge transfer cleaner while holding the green handle NOTE When re installing the Cartridge Transfer Cleaner install it along the Transfer Cleaner Install Guide SAMSUNG ELECTRONICS 14 ...

Page 322: ...ries 6 1 Maintenance 1 Open the Cover Side to remove the 2nd transfer roller A transfer roller A 2 Pull both holders in the direction of the arrows And lift up the transfer roller unit CAUTION CAUTION Do not touch the surface of the transfer roller SAMSUNG ELECTRONICS 15 ...

Page 323: ...t To b f f i hi d before performing this procedure A Service Manual CLX 9250 9350 series 6 1 Maintenance prevent burns make sure the Fuser Unit area is cool 1 Open the Cover Side 2 Remove 2 fuser locking screws g 3 Remove the Fuser unit by holding the handles A SAMSUNG ELECTRONICS 16 ...

Page 324: ...Lift small tap remove the pick up retard forward roller NOTE When replacing the pick up roller it is recommended that you replace all three rollers at the same time CAUTION Be careful not to hurt yourself by the drawer rail 1 Squeeze the retainer clips holding the Ozone Filter 2 Pull to remove the Ozone Filter from the left side of the printer SAMSUNG ELECTRONICS 17 ...

Page 325: ...ce Manual CLX 9250 9350 series 6 1 Maintenance 1 Carefully remove the two retainer vents h ldi th D t Filt holding the Dust Filters NOTE In case that the finisher is installed first remove it then replace the filter SAMSUNG ELECTRONICS 18 ...

Page 326: ...amsung recommends 1 Open the DADF cover 2 Remove and replace the Pick up ADF roller CAUTION When replacing DADF rollers be careful not to break o Service Manual CLX 9250 9350 series 6 1 Maintenance etard s that three rollers should be replaced at once or bend the actuator SAMSUNG ELECTRONICS 19 ...

Page 327: ...6 Preventive 3 Remove the original document retard roller cover 4 Remove the retard roller assy Service Manual CLX 9250 9350 series 6 2 Maintenance SAMSUNG ELECTRONICS 20 ...

Page 328: ...6 Preventive 5 Remove the E ring And remove the retard roller 6 Install the new retard roller And assemble the E rin Service Manual CLX 9250 9350 series 6 2 Maintenance g SAMSUNG ELECTRONICS 21 ...

Page 329: ...6 Preventive 7 Assemble the retard roller assy 8 Assemble the original document retard roller cover Service Manual CLX 9250 9350 series 6 2 Maintenance SAMSUNG ELECTRONICS 22 ...

Page 330: ...6 Preventive 9 Close the DADF cover Service Manual CLX 9250 9350 series 6 2 Maintenance SAMSUNG ELECTRONICS 23 ...

Page 331: ...LX 9250 9350 series 6 2 Maintenance roller 1 Open the MP Tray 2 Remove the Front Cover A 2 Remove the Front Cover A 3 Remove the pick up roller NOTE When replacing pick up roller Samsung recommands that three rollers should be replaced at once SAMSUNG ELECTRONICS 24 ...

Page 332: ...es 6 2 Maintenance 4 Open the Cover Side 5 Remove the Screw 6 Remove the Guide Lower A ssy B 7 Remove the Retard Forward roller NOTE When replacing pick up roller Samsung recommands that three rollers should be replaced at once SAMSUNG ELECTRONICS 25 ...

Page 333: ...2 Service Manual CLX 9250 9350 series 6 2 Maintenance 1 Open the front cover 1 Open the front cover 2 Remove the waste toner container 3 Open the inner front cover 4 Pull and push the corresponding charger cleaner A completely as shown the left i t picture 5 Repeat step 4 at least 5 times for each charge scorotron SAMSUNG ELECTRONICS 26 ...

Page 334: ...ice Manual CLX 9250 9350 series 6 2 Maintenance 1 Remove the Cassette 2 Lift small tap remove the pick up roller Pick up Retard Forward p 3 Clean the pick up roller which was removed from the pick up unit using a micro fiber cloth SAMSUNG ELECTRONICS 27 ...

Page 335: ...oller A Service Manual CLX 9250 9350 series 6 2 Maintenance 1 Open the Cover Side 2 Clean the regi roller A by using a cleaning g y g g pad with alcohol 1 O th C Sid 1 Open the Cover Side 2 Clean the Tray1 Feed roller A by using a cleaning pad with alcohol SAMSUNG ELECTRONICS 28 ...

Page 336: ... feed roller A B Service Manual CLX 9250 9350 series 6 2 Maintenance 1 Open the Cover Side 2 Open the Tray2 rear cover A 3 Clean the Tray2 Feed roller B by using a cleaning pad with alcohol cleaning pad with alcohol SAMSUNG ELECTRONICS 29 ...

Page 337: ...9250 9350 series 6 3 Maintenance 1 Open the front cover 2 Take out the LSU window cleaning Jig A 3 Insert the LSU window cleaning Jig to the hole 4 Slowly pull out and push the cleaning Jig 5 Repeat step 4 at least 5 times for each LSU window SAMSUNG ELECTRONICS 30 ...

Page 338: ...3 7 Cleaning the DADF retard rubbe Service Manual CLX 9250 9350 series 6 3 Maintenance er pad 1 Open the DADF cover 1 Open the DADF cover 2 Clean the DADF retard rubber pad by using a soft cloth SAMSUNG ELECTRONICS 31 ...

Page 339: ...ce 1 Open the DADF cover 1 Open the DADF cover 2 Remove the DADF pick up Retard Forward roller NOTE For disassembling the rollers refer to 6 2 9 For disassembling the rollers refer to 6 2 9 3 Clean the rollers which was removed from the DADF unit using a micro fiber cloth SAMSUNG ELECTRONICS 32 ...

Page 340: ...nsor contamination may make the jam Please clean the feed sensor reqularly Approx 1 Contaminated Sensor 1 Open the side cover 2 Clean the sensor with the soft cloth or cotton Service Manual CLX 9250 9350 series 6 3 Maintenance m error 50K swab SAMSUNG ELECTRONICS 33 ...

Page 341: ...d to ensure that their ro The transparency film sensor and the image density they each emit A check is made to determine whether any paper is The print engine checks the level of toner in each to After the fuser reaches its idle temperature a color The printer is placed on line in its READY state The print engine is initialized If the startup page fea with the printer the printer prints a startup ...

Page 342: ...ificatio 2 Ensure that the paper size in the printer driver sett application settings you use 3 Check if the media is curled folded Component 1 Check if the toner cartridges and imaging units are 2 Check if the Fuser unit and cartridge transfer unit a 3 Check if the front cover and side cover are closed Service Manual CLX 9250 9350 series 7 shooting ELED surface duct and directly to the wall outle...

Page 343: ...ctuator Fan Signal Failure A2 13 A2 1410 Actuator Fan Failure A2 1410 Pl A2 1411 Actuator Fan Signal Failure A2 14 A2 1510 Actuator Fan Failure A2 1510 Pl A2 1511 Actuator Fan Signal Failure A2 15 A2 1810 Actuator Fan Failure A2 1810 Pl A2 1811 Actuator Fan Signal Failure A2 18 Service Manual CLX 9250 9350 series 7 shooting shooting ssage Troubleshooting Page ease open close door 7 15 ease open cl...

Page 344: ...re A3 3412 T C1 2110 Prepare new yellow toner cartridge C1 2110 Prepare new yellow toner cartridge C1 2130 End of life Replace with new yellow C1 2140 End of life Replace with new yellow C1 2311 Yellow Toner Cartridge Failure C1 C1 2411 Yellow toner cartridge is not installed Service Manual CLX 9250 9350 series 7 C1 2413 Shake yellow toner cartridge C1 2512 Yellow toner cartridge is not compati C1...

Page 345: ...oner Cartridge Failure C1 5 C1 5411 Black toner cartridge is not installed C1 5413 Shake cyan toner cartridge C1 5512 Black toner cartridge is not compatib C1 5514 Toner cartridge is not compatible C g p C3 1422 Imaging unit requires charger s clea C3 2110 Prepare new yellow imaging unit C3 2130 End of life Replace with new yellow C3 2140 Replace with new yellow imaging un Service Manual CLX 9250 ...

Page 346: ...cyan imaging unit C3 4211 Cyan Imaging Unit Failure C3 4211 C3 4312 Cyan Imaging Unit Failure C3 4312 C3 4313 Cyan Imaging Unit Failure C3 4313 C3 4313 y g g again C3 4321 Cyan Imaging Unit Failure C3 4321 C3 4411 Cyan imaging unit is not installed In C3 4422 Cyan imaging unit requires charger s C3 4512 Cyan imaging unit is not compatible Service Manual CLX 9250 9350 series 7 C3 4512 Cyan imaging ...

Page 347: ...re C5 1521 Turn off t C5 1531 ITB Unit Failure C5 1531 Turn off t C5 1541 ITB Unit Failure C5 1541 Turn off th C5 1551 ITB Unit Failure C5 1551 Turn off th C5 1621 ITB Unit Failure C5 1621 Turn off t C5 1631 ITB Unit Failure C5 1631 Turn off t C5 1641 ITB Unit Failure C5 1641 Turn off t C5 1651 ITB Unit Failure C5 1651 Turn off t C5 2110 Prepare new transfer belt cleaning u C5 2120 Transfer belt c...

Page 348: ... H1 1322 Tray 3 cassette is pulled out Insert it H1 1351 Paper is low in Tray 3 Load paper H1 1352 Paper is empty in Tray 3 Load paper H1 1353 Input System Failure H1 1353 Cal persists H1 1411 Paper jam in tray 4 H1 1412 Paper jam in tray 4 H1 1417 Paper jam inside of machine H1 1418 Paper jam in tray 4 H1 1422 Tray 4 cassette is pulled out Insert it H1 1451 Paper is low in Tray 4 Load paper H1 14...

Page 349: ...aker Error H2 2778 Plea H2 2779 Finisher Error H2 2779 Please ope H2 3002 Paper jam at entrance of booklet ma H2 3005 Paper jam inside of booklet maker H2 3007 Paper jam before booklet folding H2 3194 Paper jam after booklet folding Service Manual CLX 9250 9350 series 7 H2 3194 Paper jam after booklet folding shooting ssage Troubleshooting Page Refer to finisher SM Refer to finisher SM Refer to fi...

Page 350: ...2 1121 Paper jam inside of machine M2 1124 Paper jam inside of machine M2 1125 Paper jam inside of machine M2 1131 Paper jam inside of machine M2 1134 Paper jam inside of machine M2 1135 Paper jam inside of machine M2 1211 Paper jam inside of machine M2 1213 Paper jam inside of machine M2 1214 Paper jam inside of machine M2 1221 Paper jam inside of machine M2 1321 Paper jam inside of machine M2 13...

Page 351: ...1311 Paper jam in exit area M3 1313 Paper jam in exit area M3 1314 Paper jam in exit area M3 1510 Paper jam in exit area M3 2230 Output tray face down is full Remov M3 2330 Output tray face up is full Remove p S1 1113 Video System Failure S1 1113 Turn S1 1114 Video System Failure S1 1114 Tur S1 1213 Video System Failure S1 1213 Turn S1 1214 Video System Failure S1 1214 Tur S1 1313 The clock became...

Page 352: ... Turn S1 4311 Video System Failure S1 4311 Turn S1 5221 System Failure S1 5221 Turn off th S1 5321 Fax modem card is not installed Inst S1 5421 Second fax modem card is not instal S1 5521 FDI device is not installed Install the S1 5621 ICON device is not installed Install th S2 1211 Engine System Failure S2 1211 Tu S2 1511 Engine System Failure S2 1511 Tu S2 2211 S2 2211 Call for service S2 2311 E...

Page 353: ...f U1 2142 Fuser Unit Failure U1 2142 Turn of U1 2211 Fuser Unit Failure U1 2211 Turn of U2 2111 Yellow LSU Unit Failure U2 2111 T U2 2112 Yellow LSU Unit Failure U2 2112 T U2 2113 Yellow LSU Unit Failure U2 2113 T U2 3111 Magenta LSU Unit Failure U2 3111 U2 3111 Magenta LSU Unit Failure U2 3111 U2 3112 Magenta LSU Unit Failure U2 3112 U2 3113 Magenta LSU Unit Failure U2 3113 U2 4111 Cyan LSU Unit ...

Page 354: ...nal paper jam inside of scanner U3 3511 Original paper jam inside of scanner U3 3513 Original paper jam inside of scanner U3 3514 Original paper jam inside of scanner U3 3611 Original paper jam in exit area of sca U3 3613 Original paper jam in exit area of sca U3 3614 Original paper jam in exit area of sca U3 3711 Original paper jam in exit area of sca U3 3 O g a pape ja e t a ea o sca U3 3713 Ori...

Page 355: ...If not go to the next 4 Turn the machine off Open the engine video shield door Check if the fuser exit motor connector is connected If the problem persists replace the fuser exit drive m Fuser Exit drive motor 5 If the motor operates normally replace the fuser uni Replacement part JC31 00123B MOTOR BLDC JC91 00931A FUSER 220V Service Manual CLX 9250 9350 series 7 1 JC91 00930A FUSER 110V shooting ...

Page 356: ...the machine off Open the engine video shield door Check if the ITB BLDC motor connector is connecte If the problem persists replace the ITB BLDC moto ITB BLDC motor ITB BLDC motor 5 Replace the motor and controller If the motor opera Replacement part JC31 00123A MOTOR BLDC JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 1 shooting re A1 1613 Please open close door s matter...

Page 357: ... 3 Open the Main board plate 4 Remove the yellow OPC BLDC motor and one of th Install the removed yellow OPC BLDC motor to OP Execute the yellow OPC BLDC motor test on diagn 5 If the motor doesn t work replace the yellow OPC B Y M C K 6 If the motor works check the connection 7 Replace the Deve joint board or engine board Replacement part JC31 00123A MOTOR BLDC JC92 02152A DEVE JOINT JC92 02129A P...

Page 358: ...does not operate A1 2513 Black OPC motor does not operate Troubleshooting method 1 Turn off the machine then on 2 Enter the diagnostic mode Refer to chapter 4 Se Execute the OPC motor test If any motor is not wo M C K Replacement part JC31 00123A MOTOR BLDC Service Manual CLX 9250 9350 series 7 1 shooting ure A1 2213 Please open close door ure A1 2313 Please open close door ure A1 2413 Please open...

Page 359: ... Open the Main board plate 4 Remove the Magenta OPC BLDC motor and one o Install the removed Magenta OPC BLDC motor to O Execute the Magenta OPC BLDC motor test on dia 5 If the motor doesn t work replace the Magenta OPC M C K 6 If the motor works check the connection 7 Replace the Deve joint board or engine board Replacement part JC31 00123A MOTOR BLDC JC92 02152A DEVE JOINT JC92 02129A PBA ENGINE...

Page 360: ...ver 3 Open the Main board plate 4 Remove the Cyan OPC BLDC motor and one of the Install the removed Cyan OPC BLDC motor to OPC Execute the OPC BLDC motor test on diagnostic m 5 If the motor doesn t work replace the Cyan OPC B M C K 6 If the motor works check the connection 7 Replace the Deve joint board or engine board Replacement part JC31 00123A MOTOR BLDC JC92 02152A DEVE JOINT JC92 02129A PBA ...

Page 361: ... 3 Open the Main board plate 4 Remove the black OPC BLDC motor and one of the Install the removed black OPC BLDC motor to OPC Execute the black OPC BLDC motor test on diagno 5 If the motor doesn t work replace the black OPC B M C K 6 If the motor works check the connection 7 Replace the Deve joint board or engine board Replacement part JC31 00123A MOTOR BLDC JC92 02152A DEVE JOINT JC92 02129A PBA ...

Page 362: ... ASSY 2 Check if the T2 Engage motor is working normally 3 If the T2 Engage motor is OK check the gear If the Replacement part JC95 01058A COVER SIDE DUPLEX FEED JC95 01056A COVER SIDE MOTOR DC Service Manual CLX 9250 9350 series 7 2 shooting ure A1 4111 Please open close door Y unit is working normally y If it is defective replace it e gear is worn out or defective replace it SAMSUNG ELECTRONICS ...

Page 363: ...e removed yellow magenta cyan black tone Execute the yellow magenta cyan black toner moto 5 If the motor doesn t work replace the yellow magen Toner motor 6 If the motor works check the connection 7 Replace the Deve joint board or Main board Replacement part JC31 00124A MOTOR GEARED T_SUPPLY JC92 02152A DEVE JOINT JC92 02129A PBA ENGINE CLX 9350ND Service Manual CLX 9250 9350 series 7 2 JC92 02239...

Page 364: ...shooting method 1 Remove the foreign matter around the fan 2 Turn the machine off and on 3 Check the circuit related the fan Replacement part Service Manual CLX 9250 9350 series 7 2 A2 1310 A2 1311 A2 1410 A2 1411 A2 1810 A2 A2 1510 A2 1511 A2 2310 A2 2311 A2 2410 A2 U3 1310 U3 1311 JC31 00127A shooting e A2 1310 Please open close door Failure A2 1311 Please open close door e A2 1410 Please open c...

Page 365: ...mode Check the TC value Diagnostics Engine Diagnostics Engine Test Ro 3 If TC value is not proper range TC Value 80 12 Replace the imaging unit Replacement part K Imaging Unit CLT R607K g g C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y Service Manual CLX 9250 9350 series 7 2 shooting lure A3 2110 Turn off then on ated properly outines 111 5000 5010 5020 5030 20 SAMSUNG...

Page 366: ...d Troubleshooting method Execute the density calibration 1 Open the door and close it 2 Turn off the machine then on 3 Remove the ITB and re install it Replacement part JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 2 shooting lure A3 2111 Please open close door lure A3 2112 Please open close door SAMSUNG ELECTRONICS 26 ...

Page 367: ... Troubleshooting method Execute the density calibration 1 Open the door and close it 2 Turn off the machine then on 3 Remove the ITB and re install it Replacement part JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 2 shooting lure A3 2210 Turn off then on lure A3 2211 Turn off then on SAMSUNG ELECTRONICS 27 ...

Page 368: ...acing it make sure that fuser unit has coo A Replacement part Replacement part 1407 001453 THERMISTOR NTC ASSY JC91 00931A FUSER 220V JC91 00930A FUSER 110V Service Manual CLX 9250 9350 series 7 2 shooting lure A3 3111 Turn off then on lure A3 3112 Turn off then on lure A3 3113 Turn off then on lure A3 3114 Turn off then on under 10 or over 4000 unit When replacing it you may get burned oled 1 O t...

Page 369: ...f and on 2 Enter the Service Mode refer to chapter 4 Service Check the output of the inner temperature sensor Diagnostics Engine Diagnostics Engine Test Rou 3 Check the engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 2 shooting lure A3 3211 Turn off then on lure A3 3212 Turn off then on an max or less than min ...

Page 370: ...and on 2 Enter the Service Mode refer to chapter 4 Service Check the output of the outter temperature sensor Diagnostics Engine Diagnostics Engine Test Rou 3 Check the engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 3 shooting lure A3 3311 Turn off then on lure A3 3312 Turn off then on an max or less than min e...

Page 371: ... to chapter 4 Service Check the output of the humidity temperature senso Diagnostics Engine Diagnostics Engine Test R 3 Check the engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND JC32 00005A SENSOR HUMIDITY JC32 00005A SENSOR HUMIDITY Service Manual CLX 9250 9350 series 7 3 shooting lure A3 3411 Turn off then on lure A3 3412 Turn off then on an max ...

Page 372: ...lack t Symptom Cause Toner remained is 5 30 of its life Troubleshooting method Please order new toner cartridge because toner cartrid Replacement part Service Manual CLX 9250 9350 series 7 3 shooting toner cartridge nta toner cartridge oner cartridge toner cartridge dge with level of Low will be exhausted soon SAMSUNG ELECTRONICS 32 ...

Page 373: ...ng method 1 Turn the machine off and turn it on again 2 Print the supply information report Check the life remaining of the toner cartridge If its life is at the end turn the machine off and repla Replacement part Service Manual CLX 9250 9350 series 7 3 shooting with new yellow toner cartridge with new yellow toner cartridge with new magenta toner cartridge with new magenta toner cartridge with ne...

Page 374: ... pipe for toner supply is blocked a Check if the toner supply shutter in the imaging u b Ch k if th t l i i th i i i b Check if the toner supply piper in the imaging uni c Check if the output of the T C sensor is correct Replacement part Service Manual CLX 9250 9350 series 7 3 shooting dge Failure C1 2311 Please open close door ridge Failure C1 3311 Please open close door ge Failure C1 4311 Please...

Page 375: ...inations or obstacles YES NO Is the modular jack fixed in proper p YES NO Replace the toner cart Check whether the electronic signal is Sweep the contaminations or remove the obstacles Install the toner cartridge and do the reverse of No Is there the error message YES NO It s done YES NO It s done Check whether the electronic signal is proper or no Replacement part JC92 02129A PBA ENGINE CLX 9350N...

Page 376: ...Troubleshooting method 1 O th f t d 1 Open the front door 2 Pull the corresponding toner cartridge out from the 3 Thoroughly roll the cartridge five or six times to dist 4 Reinstall the toner cartridge Replacement part Service Manual CLX 9250 9350 series 7 3 shooting cartridge er cartridge artridge artridge machine tribute the toner evenly inside the cartridge SAMSUNG ELECTRONICS 36 ...

Page 377: ...rint Troubleshooting method 1 Check information of the toner cartridge 2 If the toner cartridge is not a Samsung genuine ton Replacement part Service Manual CLX 9250 9350 series 7 3 shooting ge is not compatible Check user s guide idge is not compatible Check user s guide e is not compatible Check user s guide e is not compatible Check user s guide ner cartridge replace with new one SAMSUNG ELECTR...

Page 378: ...rt Check information of the imaging unit 2 If the imaging unit is not a Samsung genuine imagin Replacement part K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y Service Manual CLX 9250 9350 series 7 3 shooting is not compatible Check user s guide nit is not compatible Check user s guide s not compatible Check user s guide is not compatible Check u...

Page 379: ... 3 Pull and push the corresponding charger cleaner co 4 Repeat step 3 and 4 three or four times 4 Repeat step 3 and 4 three or four times Replacement part Service Manual CLX 9250 9350 series 7 3 shooting es charger s cleaning Clean the unit requires charger s cleaning Clean the unit nit requires charger s cleaning Clean the unit equires charger s cleaning Clean the unit equires charger s cleaning ...

Page 380: ...he machine off and turn it on again 2 Print the supply information report Check the life remaining of the imaging unit If its life is at the end turn the machine off and repla Replacement part K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y Service Manual CLX 9250 9350 series 7 4 shooting imaging unit nta imaging unit maging unit maging unit ace ...

Page 381: ...ife Troubleshooting method 1 Turn the machine off and turn it on again 2 Print the supply information report Check the life remaining of the imaging unit If its life is at the end turn the machine off and repla Replacement part Service Manual CLX 9250 9350 series 7 4 shooting with new yellow imaging unit with new magenta imaging unit with new cyan imaging unit with new black imaging unit ellow ima...

Page 382: ...ute the image density control If values of the LedF LedR LedC are 1675 CTD se 4 Print the TRC Test Report Check if the TRC gener If error has occurred replace the imaging unit If error has occurred replace the imaging unit 5 Print the supply information report check if the tem Note In case that TRC generation error has occurred DMA on Magnet roll is low Toner is not supp Image process is abnormal ...

Page 383: ...connector is connected pro If the connection is OK replace the Deve Clutch 3 Print the supply information report and check the life If the life has reached the end replace with a new im Replacement part K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y DEVE CRUM JOINT JC92 02163A Service Manual CLX 9250 9350 series 7 4 shooting error C3 2312 Turn o...

Page 384: ... unit again 2 If the problem persists replace the imaging unit Replacement K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y DEVE CRUM JOINT JC92 02163A Service Manual CLX 9250 9350 series 7 4 7 4 shooting re C3 2313 Install Yellow imaging unit again ilure C3 3313 Install Magenta imaging unit again e C3 4313 Install Cyan imaging unit again e C3 531...

Page 385: ...r or turn off the machine the 2 If the problem persists reinstall the imaging unit Replacement K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y DEVE CRUM JOIN JC92 02163A Service Manual CLX 9250 9350 series 7 4 shooting e C3 2321 Install Yellow imaging unit again ure C3 3321 Install Magenta imaging unit again C3 4321 Install Cyan imaging unit agai...

Page 386: ...YES NO Is the modular jack fixed in proper p YES NO Replace the imaging u Check whether the electronic signal is Sweep the contamination or remove the obstacles Install the imaging unit and do the reverse of No 1 Is there the error message YES NO It s done Check whether the electronic signal is proper or no Replacement part K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M...

Page 387: ...ormation is not correct replace the imaging unit w Replacement part K Imaging Unit CLT R607K C Imaging Unit CLT R607C M Imaging Unit CLT R607M M Imaging Unit CLT R607M Y Imaging Unit CLT R670Y Service Manual CLX 9250 9350 series 7 4 shooting is not compatible Check user s guide nit is not compatible Check user s guide s not compatible Check user s guide s not compatible Check user s guide is not c...

Page 388: ...on again 2 Print the supply information report Check the life remaining of the transfer belt unit or t If its life is at the end turn the machine off and repla with new one Replacement part JC96 05689A CARTRIDGE TRANSFER ITB JC96 05690A CARTRIDGE TRANSFER ITB CLEA Service Manual CLX 9250 9350 series 7 4 shooting er belt unit 150K transfer belt cleaning unit ace the transfer belt unit or transfer b...

Page 389: ... at the end of its life 300K Troubleshooting method Replace with new transfer belt unit Replacement part Replacement part JC96 05689A CARTRIDGE TRANSFER ITB JC96 05690A CARTRIDGE TRANSFER ITB CLEA Service Manual CLX 9250 9350 series 7 4 shooting with new transfer belt unit AN SAMSUNG ELECTRONICS 49 ...

Page 390: ...nstall ITB Unit 2 Replace ITB Unit Refer to chapter 6 Preventive m CAUTION Reassembling the cartridge transfer unit Replacement part JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 5 shooting 5 1231 Turn off then on ge maintenance 1 Align the CAM position Align 2 arrows 2 Install the cartridge transfer unit SAMSUNG ELECTRONICS 50 ...

Page 391: ...ooting method 1 Reinstall ITB Unit 2 Replace ITB Unit CAUTION Reassembling the cartridge transfer unit Replacement part JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 5 shooting 5 1232 Turn off then on 1 Align the CAM position Align 2 arrows 2 Install the cartridge transfer unit SAMSUNG ELECTRONICS 51 ...

Page 392: ...he transfer unit is installed in the set Take out the transfer unit and re install it 2 Fix the Dime screw correctly 3 Check if the EEPROM contact is contaminated Cle 4 Turn the machine off and replace the transfer unit 4 Turn the machine off and replace the transfer unit Replacement part JC96 05689A CARTRIDGE TRANSFER ITB JC92 02162A ITB JOINT Service Manual CLX 9250 9350 series 7 5 shooting nsta...

Page 393: ...n again 2 Print the supply information report and check the mo If it is not a Samsung product replace the transfer b Replacement part p p JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 5 shooting compatible for this machine Check user s guide unit is not original Samsung Check user s guide rmation between EEPROM and Transfer belt unit are odel name of the transfer belt un...

Page 394: ...off and 2 If the problem persists replace the ITB unit CAUTION Reassembling the cartridge transfer unit Reassembling the cartridge transfer unit Replacement part JC96 05689A CARTRIDGE TRANSFER ITB JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 5 shooting 5 1521 Turn off then on 5 1541 Turn off then on 5 1551 Turn off then on problem fer roller due to high voltage problem ...

Page 395: ...eration c If the connection is OK replace the sensor 3 If the sensor has no problem check if the DC moto 4 If there is a any motor noise replace the DC motor A Replacement part JC95 01056A COVER SIDE MOTOR DC 0604 001393 PHOTO INTERRUPTER Service Manual CLX 9250 9350 series 7 5 shooting 5 1531 Turn off then on f the transfer roller 2 within the programmed time check the harness connection or is wo...

Page 396: ...nstall the transfer roller unit 2 If the problem persists check the followings a Replace the transfer roller unit b Check the HVPS board and transfer harness c Check if the HVPS output is normal Replacement part JC95 01038A COVER SIDE TRANSFER ROLLER Service Manual CLX 9250 9350 series 7 5 shooting 5 1551 Turn off then on circuit has some problem SAMSUNG ELECTRONICS 56 ...

Page 397: ...r Turn the machine off and 2 If the problem persists replace the ITB unit CAUTION Reassembling the cartridge transfer unit Reassembling the cartridge transfer unit Replacement part JC96 05689A CARTRIDGE TRANSFER ITB Service Manual CLX 9250 9350 series 7 5 shooting 5 1621 Turn off then on 5 1631 Turn off then on 5 1641 Turn off then on 5 1651 Turn off then on problem fer roller due to high voltage ...

Page 398: ...ning unit is worn Troubleshooting method Replace with new transfer belt cleaning unit Transfer belt cle Replacement part Replacement part JC96 05690A CARTRIDGE TRANSFER ITB CLEA Service Manual CLX 9250 9350 series 7 5 shooting er belt cleaning unit ng unit is worn Replace with new one eaning unit AN SAMSUNG ELECTRONICS 58 ...

Page 399: ...in the s Take out the transfer cleaner unit and re install it 2 Fix the Dime screw correctly 3 Clean the EEPROM contact 4 Turn the machine off and replace the transfer clean 4 Turn the machine off and replace the transfer clean Transfer belt cle Replacement part JC96 05690A CARTRIDGE TRANSFER ITB CLEA JC96 05690A CARTRIDGE TRANSFER ITB CLEA Service Manual CLX 9250 9350 series 7 5 shooting ng is no...

Page 400: ...chine off then on 2 If the problem persists print the supply information Check the model name and replace it with new one Transfer belt clea Replacement part JC96 05690A CARTRIDGE TRANSFER ITB CLEA Service Manual CLX 9250 9350 series 7 6 shooting er belt cleaning unit compatible for this machine Check user s guide from the machine information report e aning unit AN SAMSUNG ELECTRONICS 60 ...

Page 401: ...e the transfer roller Replacement part JC95 01038A COVER SIDE TRANSFER ROLLER Service Manual CLX 9250 9350 series 7 6 shooting er roller ansfer roller 1 Open the side door 2 Pull both holders in the direction of the arrows 2 Pull both holders in the direction of the arrows And lift up the transfer roller unit CAUTION Please don t touch the surface of the transfer roller R SAMSUNG ELECTRONICS 61 ...

Page 402: ...d of its life 150K Troubleshooting method 1 Turn the machine off and turn it on again 2 Print the supply information report and check the fu 3 Replace the fuser unit Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER 110V Service Manual CLX 9250 9350 series 7 6 shooting unit user unit ser unit life SAMSUNG ELECTRONICS 62 ...

Page 403: ...3 If the fuser unit is installed check the following A Check if the both handle lockers are locked prope B Check the draw connector between the fuser unit C Check if the draw connector is disconnected 4 Remove the fuser unit and re install it 5 Turn the machine on 6 If the problem persists replace the fuser unit Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER 110V Service Manual CLX 9250...

Page 404: ...and remove the fuser unit C Remove the support lever belt on the front of the f D Remove the frame fuser front E Check if the EEPROM connector is disconnected F Check if the EEPROM is broken or deformed G Re install the fuser unit H Turn the machine on I If the problem persists replace the fuser unit 3 Print the supply information report if printing is poss Check if EEPROM information is correct C...

Page 405: ... left right locking levers and push outw 3 Remove the new waste toner container from its pac 4 Insert the new waste toner container until it locks in 5 Close the front door Service Manual CLX 9250 9350 series 7 6 Replacement part CLT W606 Waste toner conta shooting ner is almost full Order new one ner is full Replace it has expired ard Then remove the waste toner container ckage place SAMSUNG ELEC...

Page 406: ...all the waste toner 1 Open the front cover 2 Squeeze the left right locking levers and push outw 3 Remove the new waste toner container from its pac 4 Insert the new waste toner container until it locks in 5 Close the front door Service Manual CLX 9250 9350 series 7 6 Replacement part shooting ner is not installed Install it container ard Then remove the waste toner container ckage place SAMSUNG E...

Page 407: ...y information report and check the life 2 Remove the cassette 3 Lift small tap remove the pick up roller Refer to c 2 NOTE NOTE When replacing pick up roller Samsung recommends Replacement part JC93 00175A FRAME MAIN Service Manual CLX 9250 9350 series 7 6 shooting ray1 pick up roller ray2 pick up roller ray3 pick up roller ray4 pick up roller e of the pick up roller chapter 6 1 1 s that three rol...

Page 408: ...nd check the life 1 Print the supply information report and check the life 2 Remove the pick up roller Refer to chapter 6 NOTE When replacing pick up roller Samsung recommends Replacement part Service Manual CLX 9250 9350 series 7 6 shooting MP pick up roller e of the MP pick up roller e of the MP pick up roller s that three rollers should be replaced at once SAMSUNG ELECTRONICS 68 ...

Page 409: ...Enter the diagnostic mode and check the feed sens g If the paper is at sensor and Without paper messag 6 Check if the connector of the tray3 pick up unit on th it 7 Replace the DCF or HCF controller Replacement part JC95 01034A COVER TAKE AWAY JC93 00070A FRAME MAIN PICK UP JC93 00174A FRAME MAIN PICK UP SECOND Service Manual CLX 9250 9350 series 7 6 shooting machine eed sensor within normal time ...

Page 410: ...e that the actuator is broken check the following 1 Does the pick up forward roller rotate A Ch k if th l t h t f th i k d i A Check if the clutch connector of the pick up drive u B Enter the diagnostic mode Execute clutch test C If the timing belt of the pick up drive unit breaks aw D Check if the motor connector of the pick up drive u E Enter the diagnostic mode Execute motor test I 2 Replace th...

Page 411: ...led out without hol 3 Check if the auto size sensor is connected properly 4 Check if the connector on the Joint PBA is connecte 5 Replace the engine controller PBA Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 7 shooting Insert it properly Insert it properly Insert it properly Insert it properly onnector is not connected ...

Page 412: ...d the paper 3 Adjust the paper align guide 4 Insert Tray 1 2 3 4 cassette If paper is loaded but error message is not disappeare 1 If there is any contamination in photo interrupter cle 2 If the photo interrupter is broken replace it Replacement part Replacement part 0604 001393 PHOTO INTERRUPTER Service Manual CLX 9250 9350 series 7 7 shooting 3 Load paper 4 Load paper 1 Load paper 2 Load paper e...

Page 413: ...connector of the pick up u p y p p Reconnect it 3 Check if the junction connector of the pick up unit is Reconnect or replace it 4 Check if the Joint PBA connector is connected prop R t it l th J i t PBA Reconnect it or replace the Joint PBA 5 Check if the paper REGI connector on the engine c 6 Replace the engine controller PBA Replacement part Replacement part 0604 001393 PHOTO INTERRUPTER JC92 0...

Page 414: ... 2 3 4 cassette 3 If th bl i t t th hi ff 3 If the problem persists turn the machine off Remove the SMPS box refer to 3 7 10 And then replace the lift motor Lift Motor Replacement part JC31 00137A MOTOR GEARED LIFT 500 Service Manual CLX 9250 9350 series 7 7 shooting e H1 1353 Pull Tray 3 out and insert it e H1 1353 Pull Tray 3 out and insert it e M1 4111 Pull tray 1 out and insert it M1 4211 P ll...

Page 415: ...ic mode and check the feed sens If the paper is contacting sensor and Without paper 4 Check if the connector of the tray4 pick up unit on th Reconnect it 5 Replace the DCF or HCF controller Replacement part Replacement part JC93 00070A FRAME MAIN PICK UP JC93 00174A FRAME MAIN PICK UP SECOND Service Manual CLX 9250 9350 series 7 7 shooting machine the paper has jammed at the tray4 feed sensor d pa...

Page 416: ...ick up forward roller rotate A Ch k if th l t h t f th i k d i A Check if the clutch connector of the pick up drive u B Enter the diagnostic mode Execute clutch test C If the timing belt of the pick up drive unit breaks aw D Check if the motor connector of the pick up drive u E Enter the diagnostic mode Execute motor test I 2 Replace the engine controller p g Replacement part JC93 00175A FRAME MAI...

Page 417: ...al tray connector is connected to p y Reconnect it 2 Turn the machine off Check if the HCF DCF connector on the engine boa Replacement part JC81 08295A AS HARNESS IF UPPER Service Manual CLX 9250 9350 series 7 7 shooting e H1 3330 Check the HCF connection e H1 5330 Check the DCF connection nd the main machine has occurred o the machine properly p p y ard is connected properly SAMSUNG ELECTRONICS 7...

Page 418: ...e pick up forward roller rotate A Check if the clutch connector of the pick up drive u B Enter the diagnostic mode Execute clutch test B Enter the diagnostic mode Execute clutch test C If the timing belt of the pick up drive unit breaks aw D Check if the motor connector of the pick up drive u E Enter the diagnostic mode Execute motor test 2 Replace the engine controller Replacement part JC93 00070...

Page 419: ...e pick up forward roller rotate A Ch k if th l t h t f th i k d i A Check if the clutch connector of the pick up drive u B Enter the diagnostic mode Execute clutch test C If the timing belt of the pick up drive unit breaks aw D Check if the motor connector of the pick up drive u E Enter the diagnostic mode Execute motor test 2 Replace the engine controller p g Replacement part JC93 00174A FRAME MA...

Page 420: ... check the following In case that the actuator is broken check the following 1 Does the pick up forward roller rotate A Check if the MP clutch connector is connected pro B Enter the diagnostic mode Execute MP clutch tes C Check if the motor connector of the MP drive unit i D If MP solenoid on but pick up roller moves down c reassemble it reassemble it E Enter the diagnostic mode Execute MP drive m...

Page 421: ...ssemble the idle rolle 4 Check if the wall connector of tray2 pick up unit is co Reconnect the connector 5 Enter the diagnostic mode and check the feed sens If the paper is contacting sensor and Without paper 6 Check if the connector of the tray2 pick up unit on th Reconnect it 7 Replace the engine controller Replacement part 0604 001393 PHOTO INTERRUPTER JC92 02129A PBA ENGINE CLX 9350ND JC92 022...

Page 422: ... the diagnostic mode and check the reflective If the paper is at sensor and Without paper messag 3 Enter the diagnostic mode and check the motor tes If the motor is broken replace it If the motor is broken replace it 4 Check if the regi connector of engine controller is co 5 Replace the engine controller Replacement part JC31 00132A MOTOR STEP JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGI...

Page 423: ...e diagnostic mode and check the reflective If the paper is at sensor and Without paper messag 3 Enter the diagnostic mode and check the motor tes If the motor is broken replace it 4 Check if the regi connector of engine controller is co 5 Replace the engine controller Replacement part JC31 00132A MOTOR STEP JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250...

Page 424: ...Fix the actuator and be the paper at sensor If Witho sensor 8 Check if the fuser out sensor connector is connected 9 Replace the Joint PBA of the side unit 10 Replace the harness of the side unit 11 Check if the connector of the engine controller is co 12 Replace the engine controller PBA Replacement part Replacement part JC95 01038A COVER SIDE TRANSFER ROLLER JC92 02233A SIDE JOINT JC92 02129A PB...

Page 425: ...no operation sound reconnect the connec 8 Enter the diagnostic mode execute the duplex solen If there is no operation sound reconnect the soleno 8 If the solenoid works but paper folded jam occurs c replace it For this you have to remove the Cover P 10 Check if the Joint PBA connector is connected pro 10 Check if the Joint PBA connector is connected pro connector or replace the Joint PBA Replaceme...

Page 426: ...r be pushed by pushin Close the side door Enter the diagnostic mode and execute the duplex 2 Be the paper at sensor If Without paper message 5 Ch k if th J i t PBA t i t d 5 Check if the Joint PBA connector is connected prop or replace the Joint PBA Replacement part JC92 02233A SIDE JOINT JC92 02233A SIDE JOINT Service Manual CLX 9250 9350 series 7 8 shooting of duplex path or within a regular tim...

Page 427: ...at sensor If Without paper message i 5 Enter the diagnostic mode and execute the pick up If the motor is not working replace it 6 Check if the regi connector on the engine controller Reconnect it 7 Replace the engine controller PBA Replacement part JC31 00132A MOTOR STEP JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 8 shooting ide of dupl...

Page 428: ...oid spring 7 Reconnect the exit unit wall connector and close the 8 If the problem persists disassemble the exit unit and If any part is damaged replace it A Check if the gate return is damaged or deformed B Check if the reflect type sensor connector is conne 9 Check if the exit connector on engine controller Rec 10 Replace the engine controller PBA 10 Replace the engine controller PBA Replacement...

Page 429: ... Solenoid spring 6 Reconnect the exit unit wall connector and close the 7 If the problem persists disassemble the exit unit and If any part is damaged replace it A Check if the gate return is damaged or deformed B Check if the idle roller holder in the exit unit is dam C Check if the actuator exit sensor is damaged D Check if the photo interrupter is damaged or the co 8 Check if the exit connector...

Page 430: ...to interrupter connector junction co If the connector is unplugged remove exit unit and r 5 Check if the regi connector on the engine controller Reconnect it 6 Replace the engine controller PBA 6 Replace the engine controller PBA Replacement part JC90 00914A EXIT CLX 9350ND JC90 00914B EXIT CLX 9250ND JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 ...

Page 431: ...r 3 If the photo interrupter is broken away from the side and reassemble the photo interrupter and reassemble the photo interrupter 4 Check if the photo interrupter connector junction co If the connector is unplugged remove exit unit and r 5 Replace the Side Joint board Replacement part JC92 02233A SIDE JOINT Service Manual CLX 9250 9350 series 7 9 shooting is full Remove printed media ion down sl...

Page 432: ...ethod 1 Check if the CPU cooling FAN is working properly g g p p y 2 Check that system is working properly after replacin Replacement part JC98 01050A BOARD CPU_COOLER JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 9 shooting o controller re S1 1113 Turn off then on re S1 1114 Turn off then on ting ng the video board SAMSUNG ELECTRONICS 92 ...

Page 433: ...the firmware Yes A Print the configuration report and check the fir A Print the configuration report and check the fir B If all software versions are not normal update C If the problem persists replace the defective d 3 If the problem persists replace the Video board Replacement part JC59 00031A HDD JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series...

Page 434: ...ormal A Remove the rear cover B Check if the power of battery on Video board is 3 C If the battery is dead replace it 3 If the problem persists replace the Video board Replacement part 4301 001042 BATTERY LI JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 9 shooting nitial time Set a time again ime stored 3 3V SA...

Page 435: ...occur after updating the firmware Yes A Print the configuration report and check the fir B If all software versions are not normal update C If the problem persists replace the defective d 3 Replace the Video board Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 9 shooting re S1 1411 Turn off then...

Page 436: ... board Refer to chapter 5 Firmware update 4 Does the problem occur after updating the firmware Yes A Print the configuration report and check the fir B If all software versions are not normal update C If the problem persists replace the defective d 5 Replace the Video board Replacement part JC59 00031A HDD JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350...

Page 437: ... Troubleshooting method 1 Reinstall DIMM module 2 Replace DIMM Module 3 Replace the video board p Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 02193A PBA RAM DIMM Service Manual CLX 9250 9350 series 7 9 shooting re S1 2111 Turn off then on SAMSUNG ELECTRONICS 97 ...

Page 438: ...ected correctly 3 Hard Disk is defective Troubleshooting method 1 Back up the data in the hard disk drive 2 Replace the hard disk drive with new one 3 Copy the backup file to the new hard disk drive Replacement part JC59 00031A HDD JC59 00031A HDD Service Manual CLX 9250 9350 series 7 9 shooting e S1 2411 Turn off then on e S1 2421 Turn off then on e S1 2422 Turn off then on SAMSUNG ELECTRONICS 98...

Page 439: ...rupted S1 2448 HDD DOC SWAP partition is corrupted S1 2449 HDD DOC PRINT partition is corrupted Troubleshooting method 1 Select the system recovery menu Execute the ha Note Before starting format back up the data by 2 If the problem persists replace the hard disk drive Replacement part JC59 00031A HDD Service Manual CLX 9250 9350 series 7 9 shooting e S1 2433 Call for service e S1 2443 Call for se...

Page 440: ...DOC PRINT partition is full Troubleshooting method Troubleshooting method Memory is almost full Please remove following data S1 2434 Addresses in Address book User data in U S1 2435 Documents in Document box Jobs in Secu S1 2436 System Logs Memory is almost full Please print or remove pending S1 2437 3438 3439 Printing Error No Paper in Tray Replacement part JC59 00031A HDD Service Manual CLX 9250...

Page 441: ...Is there a issue related to this problem on latest firm Yes Update the latest firmware 3 If th bl i t l th Vid b d 3 If the problem persists replace the Video board Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S1 2510 Turn off then on MSOK and Video board mware list SAMSUNG ELEC...

Page 442: ...shooting method 1 Is the MSOK installed properly No Install the MSOK properly 2 If the problem persists replace the Video board Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S1 2511 Turn off then on oard has occurred SAMSUNG ELECTRONICS 02 ...

Page 443: ...evice off then change the USB cable betwee 2 T rn it on again 2 Turn it on again 3 Change the HDD if the problem is persists 4 Install the f w in recovery menu 5 Turn it on again g Replacement part JC59 00031A HDD Service Manual CLX 9250 9350 series 7 1 shooting re S1 3110 n on Contact to service if the problem persists n UI board and Video System SAMSUNG ELECTRONICS 03 ...

Page 444: ...oting method 1 When connecting the network cable is the LED turn Yes Reboot the MFP and check it again 2 Replace the Video board Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting re S1 4111 Turn off then on not be connected ning on SAMSUNG ELECTRONICS 04 ...

Page 445: ...er after checking the f No Install the latest driver 6 Is there a Hub between Printer and PC Yes A Connect the cable directly without Hub y B Connect the cable to another port of the Hub C Connect another USB device to the Hub por D Remove all cables from the Hub and connec Check if it is working correctly E If Hub power is not supplied connect the po 7 I i th USB t i bl 5M bl 7 Is using the USB e...

Page 446: ... update C If the problem persists replace the defective d 11 Replace the Video board Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC59 00031A HDD JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting re rmware version th fi i e the firmware again device HDD Video board Engine board SAMSUNG ELECTRONIC...

Page 447: ...s are not normal update C If the problem persists replace the defective d 3 Check the connection between HUB board and Vide 3 Check the connection between HUB board and Vide No Reconnect or replace the cable Yes Replace the HUB board 4 If the problem persists replace the Video board Replacement part p p JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND Service Manual CLX 9250 9350 se...

Page 448: ...f all software versions are not normal update C If the problem persists replace the defective d 4 Check the connection between primary modem car Remove the primary modem card and re install it 5 Replace the primary modem card p p y 6 If the problem persists replace the FCON card 7 Replace the video card Replacement part JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 02148A PB...

Page 449: ...place the defective d C If the problem persists replace the defective d 4 Check the connection between secondary modem c Remove the secondary modem card and re install i 5 Replace the secondary modem card 6 If the problem persists replace the FCON card 7 Replace the video card Replacement part JC92 02250A PBA SECOND FAX CARD JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 0214...

Page 450: ...re versions are not normal update C If th bl i t l th d f ti d C If the problem persists replace the defective d 4 Check the connection between FDI device and Vide Remove the FDI device and re install it 5 Replace the FDI device 6 If the problem persists replace the Video board FD I Dev p p p Replacement part JC92 01616A PBA SUB FDI JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND S...

Page 451: ...blem persists replace the defective d 4 Check the connection between secondary modem c Remove the secondary modem card and re install i 5 Replace the secondary modem card 6 If the problem persists replace the FCON card 7 Replace the video card Replacement part JC92 02250A PBA SECOND FAX CARD JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CLX 9250ND JC92 02148A PBA DUAL FAX CONTROL FCON Servi...

Page 452: ...with the power Micom chip or ve The soft power button does not operate Troubleshooting method Replace the engine board Engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S2 1211 Turn off then on me ersion information error SAMSUNG ELECTRONICS 12 ...

Page 453: ...nized Copy Print Fax function can t be executed py Troubleshooting method Replace the engine board Engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S2 1511 Turn off then on SAMSUNG ELECTRONICS 13 ...

Page 454: ... information from engine boar g p g Troubleshooting method Replace the engine board Engine board Replacement part p p JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ervice rd is different from it in Flash SAMSUNG ELECTRONICS 14 ...

Page 455: ... board does not operate Troubleshooting method 1 Replace the NVRAM PBA 2 Replace the engine board Engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S2 2311 Turn off then on SAMSUNG ELECTRONICS 15 ...

Page 456: ...hooting method 1 Check if the engine video I F FFC cable is connecte 2 If the FFC cable is defective replace it 3 Replace the engine board Replacement part JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S2 3110 Turn off then on ne system ed properly FFC Cable SAMSUNG ELECTRONICS 16 ...

Page 457: ...CR sensor is defective and connector 3 Check the image density and the belt 4 Replace the engine controller Engine board Replacement part Replacement part JC32 00012A PBA SENSOR ACR JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manual CLX 9250 9350 series 7 1 shooting ure S2 3114 Turn off then on r is connected properly SAMSUNG ELECTRONICS 17 ...

Page 458: ...thod 1 Open and close the front door Wait until warming u 2 Enter the SVC mode Execute Color Tone Adjustme Refer to 4 5 5 2 Color Density Adjustment Replacement part Service Manual CLX 9250 9350 series 7 1 shooting ure S2 3115 Turn off then on p is done ent TRC And check if is does work properly SAMSUNG ELECTRONICS 18 ...

Page 459: ... is open All door is closed but this error is displayed Troubleshooting method 1 Check if the front door and right door is closed perfe 2 Check the harness path 3 If the harness path is OK replace the engine board Replacement part Replacement part JC92 02129A PBA ENGINE Service Manual CLX 9250 9350 series 7 1 shooting Close it Close it Close it ectly SAMSUNG ELECTRONICS 19 ...

Page 460: ...sed perfectly 2 Check if the HCF DCF connector is connected to the 3 If the problem persists turn the machine off Remove rear cover Check if the HCF DCF connec Replacement part JC92 02129A PBA ENGINE Service Manual CLX 9250 9350 series 7 1 shooting open Close it e machine properly Reconnect it ctor on engine board is connected properly SAMSUNG ELECTRONICS 20 ...

Page 461: ...ion between Scanner and Main b Is it connected properly Yes Replace the Scanner board N R t th SATA bl b t No Reconnect the SATA cable between scanner a Sca SATA cable 4 If the message does not disappeared after replacing Replacement part JC92 02170A PBA SCAN Service Manual CLX 9250 9350 series 7 1 shooting e S3 3111 Turn off then on ons Communication error with scanner board board d M i b d and M...

Page 462: ...ce the sensor harness 4 Check if the scan motor is working properly If there is any problem please follow directions belo A Replace the motor B Replace the Scan joint board B Replace the Scan joint board C Replace the harness between scan board and j D Replace the Scan board Scanner board 5 Check if the home sensor is in the right position Replace the Sensor Replacement part JC92 02170A PBA SCAN 0...

Page 463: ...ADF board 3 Check the connection between DADF board and Sc Is it connected properly Yes Replace the DADF board DADF board 4 Is power supplied to the Scan board Check the LED on the Scan board 5 Check the connection between Scanner and Main b If the connection is OK replace the Scanner board Replacement part JC92 02170A PBA SCAN JC92 02165A PBA ADF Service Manual CLX 9250 9350 series 7 1 shooting e...

Page 464: ...he fir g p B If all software versions are not normal update C If the problem persists replace the defective d 4 Check the connection between FCON card and Vid Remove the FCON card and re install it 5 R l th FCON d 5 Replace the FCON card 6 If the problem persists replace the Video board Replacement part JC92 02148A PBA DUAL FAX CONTROL FCON c JC92 02150A PBA MAIN CLX 9350ND JC92 02235A PBA MAIN CL...

Page 465: ...cuting networ B If printing is normal check that you can connect C If you can connect Web UI go to No 4 D If you can t connect Web UI go to No 5 4 Check the connection between OPE and Video boa 4 Check the connection between OPE and Video boa A Replace the connector between Video board and B Replace the USB Hub board C Replace the OPE board 5 Replace the Video board Replacement part JC92 02150A PB...

Page 466: ...age Network cable is dis Symptom Cause Network cable is disconnected Troubleshooting method Connect the network cable properly Replacement part Service Manual CLX 9250 9350 series 7 1 shooting sconnected Check it SAMSUNG ELECTRONICS 26 ...

Page 467: ... have been correctly p E Check if the thermostat is blown F Check if there is any jammed paper in fuser unit G Check if the resistance value of NC sensor is norm H Check if the power voltage is normal Is the volta voltage 3 If the problem persists replace the fuser unit 4 If the problem persists after replacing the fuser unit board or SMPS Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER ...

Page 468: ...e fuser unit from the machine C Remove the Frame fuser rear of the fuser unit D Check the connection of the fuser pressure motor E Rotate the warm gear located in the left of pressu Check if the position of pressure roller moves and F Check if the fuser pressure motor is defective 5 If the problem persists replace the fuser unit Replacement part JC31 00110B MOTOR STEP JC91 00931A FUSER 220V JC91 0...

Page 469: ...ostat is blown F Check if there is any jammed paper in fuser unit G Check if the resistance value of NC sensor is norm H Check if the power voltage is normal Is the volta voltage 3 If the problem persists replace the fuser unit 4 If the problem persists after replacing the fuser unit board or SMPS Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER 110V JC92 02129A PBA ENGINE CLX 9350ND JC92...

Page 470: ...at is blown F Check if there is any jammed paper in fuser unit G Check if the resistance value of NC sensor is norm H Check if the power voltage is normal Is the voltag voltage 3 If the problem persists replace the fuser unit 4 If the problem persists after replacing the fuser unit board or SMPS Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER 110V JC92 02129A PBA ENGINE CLX 9350ND JC92 0...

Page 471: ...re is any jammed paper in fuser unit C Check if the resistance value of NC sensor is norm D Check if the power voltage is normal Is the volta voltage 3 If the problem persists replace the fuser unit 4 If the problem persists after replacing the fuser unit Replacement part JC91 00931A FUSER 220V JC91 00930A FUSER 110V JC92 02129A PBA ENGINE CLX 9350ND JC92 02239A PBA ENGINE CLX 9250ND Service Manua...

Page 472: ...ethod 1 Check if the fuser unit is installed properly 2 Turn the machine off Remove and reinstall the fuse 2 Turn the machine off Remove and reinstall the fuse 3 Turn the machine on Replacement part Service Manual CLX 9250 9350 series 7 1 7 1 shooting U1 2211 Turn off then on er unit er unit SAMSUNG ELECTRONICS 32 32 ...

Page 473: ... installed remove it B Remove the left cover C Check if the Motor connector on Joint PBA of the D Remove the LSU unit from the machine Remove is connected correctly E Enter the diagnostic mode Execute LD test Che 3 If the problem persists replace the LSU unit Caution Never overpower and remove the LD PBA Never remove the LSU cover Never remove the LSU cover Replacement part JC97 03605A LSU 35 ppm ...

Page 474: ...s check the following A If the finisher is installed remove it B Remove the left cover C Check if the Motor connector on Joint PBA of the D Remove the LSU unit from the machine Remove is connected correctly E Enter the diagnostic mode Execute LD test Che 3 If the problem persists replace the LSU unit Replacement part JC97 03605A LSU 35 ppm JC97 03605B LSU 25 ppm Service Manual CLX 9250 9350 series...

Page 475: ... installed remove it B Remove the left cover C Check if the LD connector on Joint PBA of the LS D Remove the LSU unit from the machine Remove is connected correctly E Enter the diagnostic mode Execute LD test Che 3 If the problem persists replace the LSU unit Caution Never overpower and remove the LD PBA Never remove the LSU cover Never remove the LSU cover Replacement part JC97 03605A LSU 35 ppm ...

Page 476: ...s installed remove it B Remove the left cover C Remove the LSU unit Check if the shutter is mov D Enter the diagnostic mode Execute shutter moto E Check the sounds carefully from LSU Unit if sounds are smoothie No Problem in Motor Unit if sounds have some noise Motor Unit or sliding have problem Motor Unit or sliding have problem 5 If the problem persists replace the shutter motor as Replacement p...

Page 477: ...ntamination on surface of pi Clean or replace the contaminated roller Refer to maintenance chapter 5 Check if the one way bearing is assembled correctl The letter should be shown in external 6 Find some obstruction in feeding path 7 Close the DADF cover Replacement part Replacement part JC97 03779A DADF Pick up ADF Roller JC97 03630A DADF Retard Roller Service Manual CLX 9250 9350 series 7 1 shoot...

Page 478: ...on the Guide Pick up Assy 4 Check if there is any contamination on surface of pi Clean or replace the contaminated roller 5 Check if the one way bearing is assembled correctl The letter should be shown in external 6 Find some obstruction in feeding path 7 Close the DADF cover Replacement JC97 03779A DADF Pick up ADF Roller JC97 03630A DADF Retard Roller Service Manual CLX 9250 9350 series 7 1 shoo...

Page 479: ...Open the DADF cover 2 Check if there is any contamination on surface of si 3 Remove the document on the Guide Pick up Assy 4 Check if the simplex regi idle roller is working prope 5 Find some obstruction in feeding path 6 Close the DADF cover Replacement part Service Manual CLX 9250 9350 series 7 1 shooting nside of scanner nside of scanner nside of scanner can read sensor in normal time mplex reg...

Page 480: ... the Guide Pick up Assy 3 Remove the document on duplex path 4 Check if there is any contamination on surface of du 5 Check if the duplex reverse roller is working proper 6 Find some obstruction in feeding path 7 Close the Guide Pick up Assy 8 Close the DADF cover Replacement part Service Manual CLX 9250 9350 series 7 1 shooting nside of scanner nside of scanner nside of scanner duplex regi sensor...

Page 481: ...he Guide Pick up Assy 3 Check if there is any contamination on surface of du 4 Remove the document on duplex path 5 Check if the duplex regi roller is working properly 6 Find some obstruction in feeding path 7 Close the Guide Pick up Assy 8 Close the DADF cover Replacement part Service Manual CLX 9250 9350 series 7 1 shooting nside of scanner nside of scanner nside of scanner can sensor in normal ...

Page 482: ...t Assy 3 If there is a document in the Exit turn section open document 4 Close the Cover Exit Tray 5 If there is a document between the Exit Turn and Ex Remove the document Replacement part Service Manual CLX 9250 9350 series 7 1 shooting n exit area of scanner n exit area of scanner n exit area of scanner xit turn sensor in normal time he Feed Out Assy Pull and remove the jammed he Feed Out Assy ...

Page 483: ... Troubleshooting method 1 Open the Cover Open 1 Open the Cover Open 2 Open the Stacker TX Assy 3 Pull and remove the document 4 Close the Stacker TX 5 Check the Exit sensor 6 Close the Cover Open Replacement part Service Manual CLX 9250 9350 series 7 1 shooting n exit area of scanner n exit area of scanner n exit area of scanner ach the exit sensor in normal time SAMSUNG ELECTRONICS 43 ...

Page 484: ...thod 1 Close the Top Cover of DADF 2 Check that all DADF sensors are working properly 3 Replace the Photo Sensor 4 Check harness path from sensor to DADF PBA 5 Replace the DADF PBA Replacement part JC92 02165A PBA ADF JC92 02165A PBA ADF Service Manual CLX 9250 9350 series 7 1 shooting r is open SAMSUNG ELECTRONICS 44 ...

Page 485: ...ed lamination on s Clean or replace the roller 5 Check if the one way bearing is assembled correctl Th l tt h ld b h i t l The letter should be shown in external 6 Find some obstruction in feeding path 7 Close the DADF cover Replacement part JC97 03779A DADF Pick up ADF Roller JC97 03630A DADF Retard Roller Service Manual CLX 9250 9350 series 7 1 shooting r ADF Cover open and close he problem pers...

Page 486: ...ble pages embedded in the printer on laser paper has been acclimated to room temperature and you sho in the printer Service Manual CLX 9250 9350 series 7 1 shooting and solutions nents consumables media internal software itions To successfully troubleshoot print quality nated The first step is to generate prints using r The paper should be from an unopened ream that ould ensure that genuine Samsun...

Page 487: ...7 Troubles Samsung A S chart Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 47 ...

Page 488: ...or checking fine line reproduction G Color patches For checking color reproduction and H Gradation pattern For checking tone reproduction I Color Mono text For checking the reproduction of co J Multilingual Feature For checking the reproduction K White Gap pattern For checking color to color colo M Rulers For checking the magnification error unit N R l F h ki th ifi ti it Service Manual CLX 9250 9...

Page 489: ...eloping bias contac makes good connection 7 LSU The surface of the LSU dirty 8 The problem has been through the checks of s 7 Service Manual CLX 9250 9350 series 7 1 shooting in feeding direction Vertical color bands m Result Action an direction Yes Clean the charge scorotron an direction Yes Clean the LSU window C drum is Yes Change imaging unit Yes Clean e good ach ine No Clean contact terminals...

Page 490: ...ainst contamination or foreig 16 ADF scan glass is dir 17 ADF scanning guide defective Service Manual CLX 9250 9350 series 7 1 shooting m Result Action dirty Yes Change original heet is dirty Yes Clean or replace the pad Yes Wipe the surface clean Yes Wipe the surface clean with a soft cloth t is dirty Yes Wipe the surface clean with a soft cloth Yes Clean the contaminated part Caution Caution Fra...

Page 491: ...he adjustment value f Position Leading Edge within the specified ran 12 Remove lens cover by screws Check CCD len against contamination o objects Service Manual CLX 9250 9350 series 7 1 j shooting nd Horizontal color band m Result Action main scan Yes Clean contact terminals C drum is Yes Change imaging unit Yes Clean e good ach ine No Clean contact terminals ct terminal No Clean contact terminal ...

Page 492: ...the outside 4 Original Original is damaged or 5 DADF DADF pad is dirty 5 DADF DADF pad is dirty 6 Original glass Original glass is dirty Service Manual CLX 9250 9350 series 7 1 shooting m Result Action ct terminal n No Clean contact terminal and check terminal position C drum is ated Yes Change imaging unit Yes Clean dirty Yes Change original Yes Clean Yes Clean Yes Wipe the surface clean with a s...

Page 493: ... 11 Basic screen quality density The problem is eliminat image is produced in th exposure setting 12 The problem has been through the checks of s Service Manual CLX 9250 9350 series 7 1 shooting m Result Action unit is dirty Yes Clean the terminal e to scattered Yes Replace imaging unit with new one di t Y Ch i i l dirty Yes Change original Yes Change DADF if it is deformed or hinges are broken Ye...

Page 494: ... 7 Remove lens cover by screws Check CCD len against contamination o objects Service Manual CLX 9250 9350 series 7 1 shooting m Result Action at the Front Yes 1 Change paper to one just unwrapped from its package 2 Print the image on Thin paper mode at the rear Yes U window is Yes Clean Yes Clean eliminated steps up to No Change imaging unit Change LSU at Yes Change original Yes Change DADF if it ...

Page 495: ...ain d are defective 4 Transfer Belt Deformation or damage transfer belt or stains o transfer belt Service Manual CLX 9250 9350 series 7 1 shooting m Result Action pattern e is aligned Yes For the following checks Yes Go to following checks plings of the drive unit Yes 1 If the coupling of the imaging unit is defective replace the imaging unit 2 If the coupling of the main unit is defective replace...

Page 496: ... Manual CLX 9250 9350 series 7 1 shooting m Result Action drive roller Yes Replace the transfer belt ed or Yes Clean or replace the transfer belt blade Yes Replace the transfer belt installed Yes Check and reseat transfer belt unit correctly Check fixing screws and tighten up properly of the Yes 1 If the coupling of the of the unit are Yes 1 If the coupling of the transfer unit is defective replac...

Page 497: ...ing unit 35mm or 62mm or 43mm jitter or band has occurred 10 Main Drive Unit After replacing the imagin mm periodic jitter or band occurred 11 Transfer belt unit 52mm periodic band has o 12 Transfer 2 roller 55 56mm periodic band h occurred Service Manual CLX 9250 9350 series 7 1 roller occurred shooting Result Action urred Yes Follow next steps m periodic Yes Replace the imaging unit ic jitter ha...

Page 498: ...DADF installed a adjusted properly 6 Image Transfer Is the transfer belt unit Belt ITB properly Service Manual CLX 9250 9350 series 7 1 shooting m Result Action y installed No Reinstall the cassette or HCF properly ed in the No Reduce paper to 550 sheets or less 2500 sheets or less stack for HCF uides No Adjust the side guides feed roller Yes Clean the roller surface with alcohol or replace the ro...

Page 499: ...ound in the c 6 Auto Color Calibration Execute the Normal TRC Co TRC Control or Full TRC Co Service Mode Diagnostics Service Mode Diagnostics Management Color Tone A Normal TRC Control Exec Then check if the image den improved Service Manual CLX 9250 9350 series 7 1 shooting Result Action aust section Yes Change toner cartridge the S600 rn Refer to xt page Yes Change the LSU el is too low ht of im...

Page 500: ...vice Connectors are loose 9 Motor is defective 10 The problem has been elimi the checks of steps up to 9 Service Manual CLX 9250 9350 series 7 1 shooting Result Action e Report ts TRC ase check if ort If any Fail column Yes 1 Check if the ITB engage and disengage is operated normally 2 Replace the Imaging Unit Fail column eck ErY ErM LocR column Unit Yes Reconnect Yes Change the toner supply motor...

Page 501: ...7 Troubles Y S600 Pattern Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 61 ...

Page 502: ...7 Troubles M S600 Pattern Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 62 ...

Page 503: ...7 Troubles C S600 Pattern Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 63 ...

Page 504: ...7 Troubles K S600 Pattern Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 64 ...

Page 505: ...7 Troubles TRC Report Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 65 ...

Page 506: ... is connected properly 6 The problem has been eliminated through the c step 5 Service Manual CLX 9250 9350 series 7 1 shooting Black copy Result Action Yes Check LSU connector for proper connection Yes Check HVPS connector for proper connection especially Corona Charger and Grid Voltage t drive No Check and correct drive transmitting coupling Change imaging unit corona drum aging rly No Check clea...

Page 507: ...re connected properly 10 The problem is eliminate checked with the image test pattern produced test pattern produced 11 The problem is eliminate the I F connection cable been changed Service Manual CLX 9250 9350 series 7 1 shooting Result Action nt No Reconnect ner operly No Reconnect unit No Reconnect ed as on a No Change I F connection cable ed after has No Change the scanner board SAMSUNG ELECT...

Page 508: ...PC scratched 3 Dirty on the outside 4 Image transfer belt unit Is abnormality found in gear 5 The problem has been through the checks of s 4 Service Manual CLX 9250 9350 series 7 1 shooting rection Horizontal Band m Result Action and has oll Yes Change imaging unit C drum is Yes Change imaging unit Yes Clean the cam Yes Change transfer belt unit eliminated steps up to No Change LSU Change HVPS boa...

Page 509: ... the pressu operation of the transfer r 6 Transfer belt it Transfer belt unit makes p t t ith l t il unit contact with plates on rail 7 Is abnormality found in the gear 8 The problem has been eliminated through the ch steps up to 6 Service Manual CLX 9250 9350 series 7 1 shooting direction Vertical Band Result Action D No Go to next step drum is Yes Change imaging unit Yes Clean window Yes Clean w...

Page 510: ...ck TRC Control or F Control Service Mode Control Service Mode Diagnostics Color Man Color Tone Adjustmen Normal TRC Control E Now Then check if the density is improved Service Manual CLX 9250 9350 series 7 1 shooting e Result Action ark is Yes Take action according to the warning code shown on the state confirm screen n pattern No Change screen pattern Yes Clean window is Yes Clean with cleaning j...

Page 511: ...Y ErM ErC Er LocC and LocR column 8 The problem has been e through the checks of ste 7 7 Service Manual CLX 9250 9350 series 7 1 shooting Result Action ervice Printer History here is f any Yes 1 Check if the ITB engage and disengage is operated normally 2 Replace the corresponding Imaging Unit f any ro in Fail ror Also rK LocL Imaging Unit eliminated eps up to Change imaging unit Change LSU Change...

Page 512: ...ransfer roller unit Transfer roller is dirty or scratched 8 Paper path There is foreign matter on path 9 Pre image transfer guide is damaged or dirt Service Manual CLX 9250 9350 series 7 1 is damaged or dirty shooting Result Action he front Yes 1 Change paper to one just on unwrapped from its package 2 Print the image on recycled paper mode rear Yes drum is Yes Change imaging unit Yes Clean oner i...

Page 513: ... pressure NIP operate when opening or c cover Listen to motor soun 6 Check if the heat roller con temperature is too high or l 7 Check resistance of both h lamps Service Manual CLX 9250 9350 series 7 1 shooting et Result Action No Set the paper type on control panel d paper is No Use the recommended paper 150K Yes Replace the fuser unit fuser belt ed Yes Replace the fuser unit er is P motor losing...

Page 514: ...sfer belt 6 Is there any foreign matte stain on the 2nd transfer r 7 Fuser unit Are the fuser belt and pre roller dirty 8 Is the rib of transport guid dirty Service Manual CLX 9250 9350 series 7 1 shooting Result Action of No Adjust the margin and magnifications the d to No Use the appropriate paper size or correct the size setting d n out Yes Clean or replace the rollers by a Yes Clean the transf...

Page 515: ...the black line and the g B Troubleshooting procedure background 2 OPC ACR Perform OPC ACR There is still white gap 3 UI Decrease Sharpening L Default Service Manual CLX 9250 9350 series 7 1 shooting en Text and Background ap Between Text and Background m Result Action between gray Yes Go to following checks Yes Go to following checks Level No t Level 5 SAMSUNG ELECTRONICS 75 ...

Page 516: ...ed to conduct the supplied with DADF 1 Load the A4 or LTR DADF test chart face up into 2 Adjust the document width guides to the paper size Service Manual CLX 9250 9350 series 7 1 shooting e DADF skew test using the DADF test chart which o the DADF e SAMSUNG ELECTRONICS 76 ...

Page 517: ...7 Troubles 3 Press Copy from the display screen 4 Press Start from the control panel to begin copyin Service Manual CLX 9250 9350 series 7 1 shooting g SAMSUNG ELECTRONICS 77 ...

Page 518: ...ut with the DAD For example the length of scale marks in the circles 0 5 mm it means the DADF was installed well Service Manual CLX 9250 9350 series 7 1 shooting DF test chart is equivalent acceptable range by less or more than SAMSUNG ELECTRONICS 78 ...

Page 519: ...side steel plate toward the rear side by two scale marks us scale mark is approximately 0 5 mm Service Manual CLX 9250 9350 series 7 1 shooting ckside and handle hinge as shown by the examples e is 1mm shorter than that of right side move the ing the screw at the backside and handle hinge A SAMSUNG ELECTRONICS 79 ...

Page 520: ...is 1m toward the front side by two scale marks using the sc is approximately 0 5 mm Service Manual CLX 9250 9350 series 7 1 shooting mm longer than that of right side move the steel plate crew at the backside and handle hinge A scale mark SAMSUNG ELECTRONICS 80 ...

Page 521: ...od 1 Is power supplied to OPE Yes If there is any problem check if power is supp Check if power is supplied to engine controller CN4 Pin No 9 12 Check the voltage by U2 Pin No 2 Check the voltage by DVM Replace the SMPS board No Replace the OPE board Service Manual CLX 9250 9350 series 7 1 shooting plied to HUB PBA r y DVM Normal value 5V M Normal value 3 3V SAMSUNG ELECTRONICS 81 ...

Page 522: ...es Symptom The touch screen does not work Possible cause 1 OPE is defective Troubleshooting method Replace the OPE Re check the operation Service Manual CLX 9250 9350 series 7 1 shooting SAMSUNG ELECTRONICS 82 ...

Page 523: ... 0 on numeric keys turn appears 3 Press centre of mark following order 1 9 Use you 4 If there is no problem Complete will appear on LC When making a mistake start again from the step 1 Service Manual CLX 9250 9350 series 7 1 shooting o using a machine long hours or surroundings on the machine Wait until the calibration screen ur finger Perform 2 times CD and reboot the machine SAMSUNG ELECTRONICS ...

Page 524: ... is supplied to the HUB PBA 4 Replace the engine controller 5 Replace the DC relay PBA Symptom 7 4 2 USB port problem USB port on front side does not work Possible cause 1 HUB PBA is defective 2 Power is not supplied to HUB PBA Troubleshooting method 1 Replace the HUB PBA Check its operation again 2 Check if power is supplied to the HUB PBA 3 Replace the engine controller 4 Replace the DC relay PB...

Page 525: ...eshooting method Replace the video controller Symptom FDI device does not work 7 4 3 FDI device problem Possible cause 1 FDI interface card is defective 2 Video controller is defective Troubleshooting method 1 Replace the FDI interface card Check its operation 2 Replace the video controller Service Manual CLX 9250 9350 series 7 1 shooting n again SAMSUNG ELECTRONICS 85 ...

Page 526: ... 1 FINISHER MAIN PBA DC MAIN OPTION CONNECTOR FINISHER SIDE OPTION CONNECTOR SET SIDE OPTION DCF H OPTION SE CF N PBA CONNECTOR HCF I SIDE CONNECTOR ET SIDE PBA_MAIN_BOARD Service Manual CLX 9250 9350 series 8 m Diagram SAMSUNG ELECTRONICS 1 ...

Page 527: ...3 12 11 10 9 8 7 5V5_L2 5V5_L2 5V5_L2 24V4 24V4 24V4 24V4 5VE nADF_PAPER_DETECT nADF_COVER_OPEN EN_EXIT_LED DGND CN26 SCAN I F nDETECT_OPC_CLEAN1 CLK_ITB_CLEAN_MOT MODE_ITB_CLEAN_MOT DIR_ITB_CLEAN_MOT nEN_ITB_CLEAN_MOT DGND DGND DGND DGND DGND DGND 24V1_L DGND 24V1_L 24V1_L 24V3 24V1_L 3 3V 5V 20 17 18 15 16 13 14 11 12 9 10 7 8 5 6 3 4 1 2 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 JC39 0115...

Page 528: ...E MAIN PBA CN1 KEY_SUB_IF 3_3V KEY0 KEY1 KEY2 KEY3 KEY4 GND KEY_OUT0 KEY_OUT1 KEY_OUT2 KEY_OUT3 KEY_OUT4 LED_START_RED LED_START_GRN LED_INTERRUPT LED_SOFT_PWR LED_PWR_SAVE LED_ECO KEY_SOFT_PWR DGND KEY_BUZZER_P 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 SUB KEY PBA KEY0 3_3V KEY2 KEY1 KEY4 KEY3 KEY_OUT0 KEY_DGND KEY_OUT2 KEY_OUT1 KEY_OUT4 KEY_OUT3 LED_START_GRN LED_START_RED LED_SOFT_P...

Page 529: ...TR 24V B_PLATEN_MTR A_PLATEN_MTR 24V nA_PLATEN_MTR nB_EXIT_MTR 24V B_EXIT_MTR A_EXIT_MTR 24V nA_EXIT_MTR 6 5 4 3 2 1 PLATEN MOTOR HB STEP MOTOR 6 5 4 3 2 1 EXIT MOTOR HB STEP MOTOR CN3 SCAN READ SENSOR 1 2 DGND nSCAN READ 3 2 PHOTO INTERRUPTOR JC39 01166A JC39 01170A JC39 01184A 2 3 4 nSCAN_READ 5V_L NC 2 1 INTERRUPTOR REFLECTIVE 13CN5 DUPLEX REV SOL STATUS LED 1 2 3 4 5 24V SOLENOID_REVERSE 5V LE...

Page 530: ...ON 1 2 3 4 5 6 7 8 9 DUPLEX CLUTCH 2 1 CN8 DUPLEX SOLENOID EN_DUPLEX_SOL N C 24V_S CN5 PAPER CURL SENSOR 5VS GND nPAPER_CURL2 5VS GND nPAPER_CURL1 5VS GND nPAPER_FUSER_IN CN3 T2 CONTROL UNIT 5V_S GND nT2_POSITION 5V_S GND nPAPER_JAM_DUPLEX2 nA_T2_ENGAGE_DC A_T2_ENGAGE_DC CN4 DUPLEX CLUTCH EN_DUPLEX_CLUTCH 24VS CN2 MP SENSOR CLUTC 5V_S GND nMP_PAPER_EMPTY EN_MP_SOL 24V_S EN_MP_CLUTCH 24V_S CN7 MP M...

Page 531: ..._SKEW3 nA_LSU_SKEW3 B_LSU_SKEW3 nB_LSU_SKEW3 4 3 2 1 LSU S 4 3 2 1 LSU S 4 3 2 1 LSU S LS LS 5 4 3 2 1 5 4 3 2 1 Wall CON Service Manual CLX 9250 9350 series 8 SKEW MOTOR Y SKEW MOTOR M SKEW MOTOR C SU POLYGON MOTOR Y M SU POLYGON MOTOR C K m Diagram LSU JOINT BOARD CN10 LSU TEMP 1 2 GND LSU_TEMP CN7 LSU SHUTTER SENSOR 1 2 3 5V4_L1 DGND nDETECT_LSU_SHUTTER1 CN3 LSU SHUTTER MOTOR 1 2 3 4 nB_LSU_SHU...

Page 532: ..._LEVEL2 nDETECT_PAPER_SIZE1 PAPER_SIZE1 nCOVER_OPEN_FEED nDETECT_PAPER_SIZE2 PAPER_SIZE2 24V_C 5V_C 3_3V_C nPAPER_EMPTY1 nPAPER_FEED1 nPAPER_LIFT1 nPAPER_EMPTY2 nPAPER_FEED2 nPAPER_LIFT2 nA_CASSETTE_DC2 A_CASSETTE_DC2 nA_CASSETTE_DC1 A_CASSETTE_DC1 PICKUP_CLUTCH1 PICKUP_CLUTCH2 N C N C N C N C DGND DGND nPAPER_CASSETTE1_LEVEL1 nPAPER_CASSETTE1_LEVEL2 nPAPER_CASSETTE2_LEVEL1 nPAPER_CASSETTE2_LEVEL2...

Page 533: ...1085 A JC39 01115 A MAIN S W INLET SOCKET FUSE WHT BLK BLK WHT GND JC39 01154 A GND Service Manual CLX 9250 9350 series 8 m Diagram SCANNER A Themostat BLK WHT SCANNER B Themostat BLK WHT CASSETTE Themostat BLK WHT DCF HCF Themostat BLK WHT SAMSUNG ELECTRONICS 8 ...

Page 534: ...covery you need to manually r option After reboot system should go to System Initializa It does not happen always If system will not go to initialization you must perf otherwise system will not work properly Please perform FW update using One ROM FW file a must to even all FW module levels including mai g procedure Service Manual CLX 9250 9350 series 9 Recovery ystem to factory default state if a ...

Page 535: ...the HDD using USB stick Network This can format the HDD using networ g 2 HDD Repair This can restore the internal system b This is for HDD recovery itself and irr Service Manual CLX 9250 9350 series 9 Recovery with an option to select the recovery method The UI s during boot up nding upon the recovery method he only System Binary in HDD All data except the stored in MSOK will be deleted rk All dat...

Page 536: ...the Confirmation with appropriate error message when Hidden On authentication failure The Error page section 9 5 will be displaye 9 2 USB It is the basic screen when user selects the USB option 9 2 1 Next button Service Manual CLX 9250 9350 series 9 Recovery entication through the UI control provided on the login g password ion process Network page or HDD repair page depending upon especti el or R...

Page 537: ...gger for HD Caution Use min 2GB USB stick or bigger for HD 9 2 2 Back button The Back button is pressed if any point of time the use remove USB button will safely remove the USB devic Service Manual CLX 9250 9350 series 9 Recovery ck e USB stick If all the packages are present in the rmation page otherwise an Error page will be D Recovery D Recovery er wants to go back to the login page The Safe t...

Page 538: ...k Network Subnet Mask for the 9 3 2 Configure samba settings This section provides following options to configure the the device to recover the system 1 Server IP IP address of the server 2 User ID user ID of the server to login into t 3 Password password of the server system 4 Shared folder name of the shared folder o recovery are present Service Manual CLX 9250 9350 series 9 Recovery evice e dev...

Page 539: ... 9 4 1 Next button When the user clicks Next button then the actual recov The user will be directed to the Progress page 9 4 2 Home button The Home button is pressed if any point of time the us Service Manual CLX 9250 9350 series 9 The Home button is pressed if any point of time the us Recovery nformation e and try to connect to the server and check for the nt in the shared folder of the server th...

Page 540: ... appropriat occurred 9 5 1 Home button The Home button is provided to go back to the Login p The Home button is provided to go back to the Login p Service Manual CLX 9250 9350 series 9 Recovery te message depending upon the type of error page page SAMSUNG ELECTRONICS 7 ...

Page 541: ...ion in percen After every second the progress information is display be rebooted after the recovery So the following page Service Manual CLX 9250 9350 series 9 Recovery ntage yed till the progress reaches 100 The system will needs to be displayed SAMSUNG ELECTRONICS 8 ...

Page 542: ... 9 7 3 Network error When the network is not established or samba settings corresponding error message related to network failure 9 8 HDD Repair Hard disk file system check can be done by HDD repa Service Manual CLX 9250 9350 series 9 Recovery message Login Failed Enter Login details again display the error message corresponding to the d Network s are failed then the UI should display the e air fe...

Page 543: ...icks Next button then the HDD repair Once the HDD repair successfully the system will rebo Service Manual CLX 9250 9350 series 9 1 Recovery r of the system will take place oot and boot via HDD by running the Everest binary SAMSUNG ELECTRONICS 10 ...

Page 544: ...e properly connected and then turn OFF and then tu normally please refer to troubleshooting for error code y p g Service Manual CLX 9250 9350 series 9 1 Recovery e below message Please ensure that the HDD cables rn ON the machine once If the machine doesn t boot SAMSUNG ELECTRONICS 11 ...

Page 545: ...han 3 digits 3 Spring hook More than 3mm 4 Small vacuum Service Manual CLX 9250 9350 series 10 e Information ation s used in this manual ing roubleshooting as described in this service manual Use Remark When installing the desk wheel Installation Checking the fuser lamp Checking the SMPS fuse Service When disassembling the spring Service To remove the toner and Service contamination inside of the ...

Page 546: ...s To remove the hinge of the cover To adjust a finisher dip switch Service To adjust a finisher dip switch To unplug the pin connector of the fuser unit Service the fuser unit To remove the E ring When cleaning rollers Service Transfer roller Regi roller To clean the frame and scan Service To clean the frame and scan glass Service T th OPC f th S i To cover the OPC of the imaging unit Service To c...

Page 547: ...rvice Manual CLX 9250 9350 series 10 e Information Use Remark When installing the machine Installation When installing the machine Installation To check the image quality Service To fix the unit or parts Service To form the harness Service T th i b S i To remove the noise by gear 1 G 8050 JC81 08663A 200g 2 SPY272 JC81 08664A 100g Service SAMSUNG ELECTRONICS 3 ...

Page 548: ...ically Sensitive ES D FCON PBA FAX Controller Board FCOT First Copy Output Time FDI Foreign Device Interface FRR Feed and Reverse Roller HCF High Capacity Feeder HR Heat roller HVPS High Voltage Power Supply g g pp y ICON PBA Image Controller Board IPM Images Per Minutes IPP Internet Printing Protocols ITB Imaging transfer belt LCD liquid crystal display LCD liquid crystal display LPEC3 LBP ENGINE...

Page 549: ... In TFT Thin Film Transistor TIFF Tagged Image File Format TRC Control Tone Reproduction Curve Cotro TRC Control Tone Reproduction Curve Cotro UART Universal Asynchronous Receive UI User Interface VPU Visual Processing Unit WNPC Wireless LAN Module supports N XOA Extensible Open Architecture XOA Extensible Open Architecture XPS XML Paper Specification PCI Peripheral Component Interconn Service Man...

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