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 appendix

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormal ly. This may save time and unnecessary 
expenses.

PROBLEM

SOLUTION

The air conditioner does 
not operate immediately 
after it has been 
restarted.

t

Because of the protective mechanism, the appliance does not start 
operating immediately to keep the unit from overloading. 
The air conditioner will start in 3 minutes.

The air conditioner does 
not work at all.

t

Check that the power plug is properly connected. Insert the power plug 
into the wall socket correctly.

t

Check if the circuit breaker is switched off.

t

Check if there is a power failure.

t

Check your fuse. Make sure it is not blown out.

The temperature does 
not change.

t

Check if you selected Fan mode. 
Press the 

Mode

button on the remote control to select another mode.

The cool(warm) air does 
not come out of the air 
conditioner.

t

Check if the set temperature is higher(lower) than the current temperature.
Press the 

Temp

U

or

V

button on the remote control to change the set 

temperature. Press the 

Temp

U

or

V

 button to increase or decrease the 

temperature.

t

Check if the air filter is blocked by dirt. Clean the Air filter every tw o weeks.

t

Check if the air conditioner has just been turned on. If so, wait 3 minutes.

The fan speed does not 
change.

t

Check if you selected Auto or Dry mode. 
The air conditioner automatically adjusts the fan speed to Auto in A uto/Dry
mode.

Timer function does not 
set.

t

Check if you press the 

Set/Cancel

 button on the remote control after you 

have set the time.

Odors permeate in the 
room during operation.

t

Check if the appliance is running in a smoky area or if there is a smell 
entering from outside. Operate the air conditioner in Fan mode or open 
the windows to air out the room.

The air conditioner 
makes a bubbling sound.

t

A bubbling sound may be heard when the refrigerant is circulating through
the compressor. Let the air conditioner operate in a selected mode.

Water is dripping from
the air flow blades.

t

Check if the air conditioner has been cooling for an extended period  of 
time with the air flow blades pointed downwards. Condensation may 
generate due to the difference in temperature.

Remote control is not 
working.

t

Check if your batteries are depleted.

t

Make sure batteries are correctly installed.

t

Make sure nothing is blocking your remote control sensor.

t

Check that there are strong lighting apparatus near the air conditioner.
Strong light which comes from fluorescent bulbs or neon signs may 
interrupt the electric waves.

Summary of Contents for AQ07R Series

Page 1: ...sing this Samsung product To receive more complete service please register your product at www samsung com global register AQ07R Series AQ09 Series AQ12U Series AQ18U Series E R R DB98 30079A Vivaldi...

Page 2: ...r not only provides maximum cooling power in the summer but can also be an efficient heating method in the winter with the advanced Heat pump system This technology is up to 300 more efficient than el...

Page 3: ...help and information online at www samsung com What the icons and signs in this user manual mean WARNING Risk of death or serious personal injury CAUTION Potential risk of personal injury or material...

Page 4: ...wer cable or loosened power receptacle t Potential risk of fire or electric shock Do not yank the power cable and touch the power plug with hands t Potential risk of fire or electric shock Do not cut...

Page 5: ...event the allowable concentration from being exceeded t If the refrigerant leaks and cause the concentration limit to be exceeded hazards due to lack of oxygen in the room may result Always make sure...

Page 6: ...service technician Do not block or place items in front of the air conditioner Do not step hang onto or place heavy items on the air conditioner t Potential risk of personal injury Do not allow childr...

Page 7: ...risk of fire or loss of property When cleaning the outdoor unit touch the heat exchanger radiator fins with extreme care t Wearing thick gloves can protect your hands Check for damages on the H Beam o...

Page 8: ...in hose to the air conditioner for proper water drainage Ensure the off on and protection switches are properly installed Do not use the air conditioner if damaged If problems occur immediately stop o...

Page 9: ...a e h t g n i n r u T 14 e d o m n o i t a r e p o g n i t c e l e S o t u A 4 1 l o o C 5 1 y r D 6 1 n a F 7 1 t a e H 8 1 n o i t c e r i d w o l f r i a e h t g n i t s u j d A 9 1 w o l f r i a...

Page 10: ...Please read the user manual to get started and to make the best use of the air conditioner CHECKING THE INDOOR UNIT AND DISPLAY Carefully unpack your air conditioner and check the unit to make sure i...

Page 11: ...button on the right bottom side of the air conditioner If the front panel is open you can check the room temperature sensor You can turn on the air conditioner without the remote control by pressing...

Page 12: ...rating modes See pages 14 18 for instructions Fan speed Y Z Adjust how much air flows through the air conditioner with the 4 different fan speeds such as Auto Low Medium High Air swing Activate Deacti...

Page 13: ...e in the same space t If other electrical products operate by the remote control call your nearest contact center Inserting the batteries Correct disposal of batteries in this product Applicable in th...

Page 14: ...air conditioner Press the Power button on the remote control 2 Set the operating mode Press the Mode button on the remote control until Auto mode and Auto fan speed indicator appear on the remote con...

Page 15: ...e or decrease the desired temperature You can set the desired temperature between the range of 16 C 30 C You can increase decrease the temperature by 1 C 4 Set the fan speed Press the Fan Y or Z butto...

Page 16: ...ir conditioner operates in Dry mode and automatically adjust the fan speed to Auto e h t s s e r p u o y n e h W Mode button mode will change in order of Auto Cool Dry Fan and Heat 3 Set the temperatu...

Page 17: ...he air conditioner operates in Fan mode and circulate the indoor air When you press the Mode button mode will change in order of Auto Cool Dry Fan and Heat 3 Set the fan speed Press the Fan Y or Z but...

Page 18: ...set the desired temperature between the range of 16 C 30 C You can increase decrease the temperature by 1 C 4 Set the fan speed Press the Fan Y or Z button on the remote control to set the desired fan...

Page 19: ...ate the air To keep the air ow direction in a constant position press the Air swing button on the remote control again Horizontal air ow Make sure one of the blade pins that stick out of the air ow bl...

Page 20: ...r 30 minutes and then operates in last used mode or in Auto mode if Dry Fan mode is most recent mode used Turbo function is only available in Auto Cool Heat mode If Turbo function is selected in Dry F...

Page 21: ...will show the hour s you have set for 3 seconds and set desired temperature will display The air conditioner will operate automatically at set time and then On timer indicator stops blinking and stays...

Page 22: ...3 Press the Set Cancel button on the remote control to active it on The remote control display will show the hour s you have set for 3 seconds and set desired temperature will display The air conditi...

Page 23: ...onditioner is off For example If the On timer is set at 3 hours and the Off timer at 5 hours the air conditioner will turn off automatically 3 hours after the set time and then operate for next 2 hour...

Page 24: ...while Off timer indicator is blinking You can set the time up to 12 hours increasing in 30 minute unit up to first 3 hours and in hourly unit after first 3 hours 4 Press the Set Cancel button on the r...

Page 25: ...s e r u t a r e p m e t r u o y s e s i a r d n a y d o b r u o y s e x a l e R Wake up from mode Allows you to wake up from comfortable intermittent air and it makes you feel refresh n i r e m i t f...

Page 26: ...C t Smart Saver function is only available in Cool mode t When Smart Saving function is activated temperature range will be limited to 26 C 30 C t If the desired temperature is lower than 26 C turn of...

Page 27: ...cleaned with a vacuum or by hand washing 1 Open the front panel Tightly grab front side of the front panel and lift up the panel to open Then slightly push the panel up until the panel is hanged over...

Page 28: ...the hooks of the unit 2 Remove the Air filter Grab the handle and lift it up Then pull the Air filter towards you and slide it down 3 Slide the Bio filter color in sky blue out to remove it from the s...

Page 29: ...e panel to open Then slightly push the panel up until the panel is hanged over the hooks of the unit 2 Remove the Air filter Grab the handle and lift it up Then pull the Air filter towards you and sli...

Page 30: ...ies 1 Outdoor unit Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 Verify that all the elect...

Page 31: ...at pump is heating Anti protection of internal battery The compressor will be off to protect internal battery when the air conditioner operates in Cool mode Protect compressor The air conditioner does...

Page 32: ...the Air filter every tw o weeks t Check if the air conditioner has just been turned on If so wait 3 minutes The fan speed does not change t Check if you selected Auto or Dry mode The air conditioner a...

Page 33: ...o have either water blow off or drops on the floor HEATING 27 C or less 5 C to 24 C Internal protection triggers and the air conditioner will stop DRYING 18 C to 32 C 15 C to 43 C Condensation may occ...

Page 34: ...IA KAZAHSTAN UZBEKISTAN UKRAINE LITHUANIA LATVIA ESTONIA 8 800 555 55 55 8 10 800 500 55 500 8 800 120 0 400 8 800 502 0000 8 800 77777 800 7267 800 7267 www samsung ru www samsung kz www samsung uz w...

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