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Face Recognition
Users can register their faces and log into their Smart Hub accounts through Face Recognition. One
face may be registered per account. Depending on the ambient brightness level and the user's skin
tone, the TV may have difficulty recognizing the user's face.
The Face Recognition features require a separately-sold camera installed on the TV. Make sure that
the TV is connected to the Internet when installing the camera so that it can download the software
required for Face Recognition.
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When connecting the TV camera to 2013 Samsung TV models, make sure to connect it to the
specified USB port of the TV. Other USB ports are not supported for this purpose.
Operating Environment
Users should be located between 4.9ft and 13.1ft from the camera. The actual recognition range may
vary depending on the camera angle and other factors.
The appropriate ambient brightness is between 50 to 500 lux. (ex: 100 Lux: bathroom, 400 Lux: living
room)
Face Recognition can recognize up to 5 different users at a time.
The TV may have difficulty recognizing twins and people with similar faces as two different
individuals.
Note the following when using Face Recognition:
●
Do not cover your face with a hat, a pair of sunglasses, or your hair.
●
The user's entire face must be visible to the camera. Avoid shadows over your face. Shadows
prevent the camera from recognizing your face accurately.
●
Keep your expression as neutral as possible. In addition, keep your mouth closed but at the same
time as neutral as possible.
●
User's facial expression when logging into your Samsung account must be the same as the facial
expression during the registration process.
