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e-Manual
Screen Menu >
Support
>
e-Manual (Troubleshooting)
This TV features a built-in electronic user manual. It is a comprehensive guide for using your Samsung
TV. Refer to the "e-Manual" for more information.
Self Diagnosis
Screen Menu >
Support
>
Self Diagnosis
Try Now
Your TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self-
diagnosis function consists of the following options:
●
Picture Test
●
Sound Test
●
Motion Control Environment Check
●
Signal Information
●
Reset
Picture Test
Screen Menu >
Support
>
Self Diagnosis
>
Picture Test
Try Now
The Picture Test displays a high definition picture to examine it for flaws or faults.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem
with the external device. Please check the connections. If the problem persists, check the signal
strength or refer to the external device’s user manual.
