Samsung 3 TD390S Series, Quick Setup Manual

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Troubleshooting
If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these
troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call
centre listed on the back cover of this manual.
Issues Solutions and Explanations
The TV won’t turn on. Make sure the AC power cord is securely plugged into the wall outlet and
the TV.
Make sure the wall outlet is working.
Try pressing the
P
button on the TV to make sure the problem is not the
remote. If the TV turns on, refer to the “Remote control does not work” item
below.
There is no picture/
video. Check the cable connections. Remove and reconnect all cables connected
to the TV and external devices.
Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray
etc) to match the TV's input connections. For example, if the output of an
external device is HDMI, it should be connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
Be sure to select the correct input source.
Reboot the connected device by unplugging it, and then reconnecting the
device’s power cable.
The remote control does
not work. Replace the remote control batteries. Make sure the batteries are installed
with their polarities (+/–) in the correct direction.
Clean the sensor’s transmission window on the remote.
Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.
The remote control of
the cable/set top box
doesn’t turn the TV
on or off or adjust the
volume. Programme the Cable/Set remote control to operate the TV. Refer to the
Cable/Set-Top-Box user manual for the SAMSUNG TV code.
- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology
to produce. There may, however be a few bright or dark pixels. These pixels will have no impact
on the performance of the product.
- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the
USB device USB (Samsung.com > Support > Downloads).
- Some of the pictures and functions above are available for specific models only.
[TD390S_QSG]BN68-06690A-02L18.indb 8 2014-08-29 1:12:38