34
EB 9527-3 EN
Troubleshooting
Calibration error (error code 32)
After pressing the
key to confirm the error,
error indication reappears after approx. 8 s.
Recalibrate the device within this period.
Span error (error code 8)
or
error in tank characteristic (error code 16)
Troubleshooting using memory pen
If a SAMSON memory pen is available, it
can be used to transfer new data to the de-
vice while the error is suppressed (approx.
8 s).
Troubleshooting using computer connected
over a connecting cable
Communication using a computer over the
serial interface also functions in error mode.
After pressing the
key to confirm the error,
error indication reappears after approx. 8 s
(as described above).
When communicating with a connected
computer, the device is reset by copying da-
ta.
An error status can be reset directly in the
“Maintenance” menu item in TROVIS‑VIEW.
Other errors
These errors must be confirmed by pressing
key to allow the device to continue oper-
ating normally or perform a restart.
Replacement of defective printed circuit
boards
SAMSON can provide replacement PCBs
programmed according to customer specifi-
cations, if required.
The replacement of printed circuit boards in
explosion-protected devices is not permissi-
ble.
Contact the After-sales Service department
for more information (
u
aftersalesservice@
samson.de).
Tip
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