Sam4s ER-285M, Operator'S Manual

Page: 205 / 218

SAM4s ER-285M Operator's and Program Manual v1.4 Integrated Payment Appendix
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Void Transaction
Transaction Void allows a transaction to be removed from the batch and not reported to the
cardholder statement.
1. Turn the key lock to the VOID position.
2. Register a normal transaction.
3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays
4. Swipe the card. The message “ENTER APP CODE” displays.
5. Enter the authorization code printed for the transaction to be voided, press
CASH. . The message “ENTER REF NO” displays.
NOTE: The approval code is an alphanumeric entry. You must use the alpha code
chart to determine the numeric entries. For example the approval code “VITAL8”
would be entered as “086 073 084 065 076 056” if you are using alpha code entry. If you
are using the alpha overlay, type the code on the overlay.
6. Enter the Reference number from the transaction to be voided; press CASH. The
transaction is found and the original record removed.
Local Total Report
Run an Issue Local Total report to confirm that credit totals match the financial report before
closing the batch. See “Issue Local Total” on page 208.
Tip (Gratuity) Entry
Gratuities (tips) indicated by the customer on the payment draft must be entered into the ECR
before the batch is closed.
1. Turn the key lock to the Z position, enter 510 and press SUBTOTAL .
2. At the message “ENTER REC NO.”, enter the record number of the transaction
and press
CASH/TEND .
3. At the message “ORIG TRAN AMOUNT”, enter the original transaction amount
and press
CASH/TEND .
4. At the message “TIP AMOUNT”, enter the tip amount and press CASH/TEND .
5. If the record number and transaction number are valid, the tip amount is entered
in the batch and a tip entry chit prints as shown below.
6. Sample Tip Chit:
DATE 09/27/2004 MON TIME 10:41
SALE AMOUNT: $426
TIP AMOUNT: $1.50
REF: *
REC: 2
EMPLOYEE1 NO.000023 REG 01