23
English
• All defects below-mentionned activate « Defect »
indicator AND dry-contact relay activation, ONLY
when « Defect post » parameter is set (see §8.1).
NOTE: Both « Defect » indicators show dry-contact
relay status.
Defect
N°
Indicator
Time before
defect
activation
Time before
automatic
restart (if any)
Maximum
defect
number
per 24h
Defects / causes
Remedies
E01
60s
60s
6
Pump speed is too low
Fluid viscosity is too high
Pump is faulty
Dismantle the pump, clean and change
defective parts
Bad pump shaft coupling
Check torque for coupling screws
Wrong threshold for low
speed parameter
Modify low speed parameter
E11
5s
60s
6
Air-binding or dry running
of the pump
Prime the pump again (refer to installa-
tion and operating instructions manual
provided with the pump)
Check tightness of seals and gaskets on
suction side
E16
60s
No restart
1
Wrong direction
of rotation
Invert 2 phase wires for pump power
supply
E30
60s
300s
6
Ambient temperature is
too high
X-care is specified not to work for an
internal ambient temperature greater
than +70°C
Check fluid temperature that must not
be above 120°C
E42
5s
No restart
1
Pressure sensor wire is cut
(4-20mA)
Check sensor wire
E44
5s
No restart
1
Speed sensor wire is cut
(4-20mA)
Check sensor wire
E47
5s
No restart
1
X-care temperature
sensor is damaged
Call customer services
E50
CAN bus failure
Check connections
E53
Duplicated CAN address
Check address of other devices connec-
ted to the network
E54
CAN bus disconnected
Check CAN network
E60
15s
60s
6
Total pump head is too
high for the pump
Use a pressure reducing valve at suction
to limit maximum head
Wrong threshold for maxi-
mum head parameter
Modify maximum head parameter
E71
< 1s
No restart
1
EEPROM failure
Call customer services
POMPES SALMSON SAS 12/2012