23
Symptom
Possible cause
Solution
A66
ePo activated:
open ePo terminals
Connect ePo terminals
A68
overtemperature:
Ambient temperature too high.
disconnect non-essential loads from device.
Check that fan is working correctly and that UPS’s air inlets and outlets have not been
blocked.
A86
Low inverter output voltage:
Low inverter output voltage protection will be
activated.
Check AC input connection.
disconnect loads.
Error Codes
e6
Inverter soft-start fault:
device starting fault.
Contact distributor, seller or, failing that, our T.S.S.
e7
high inverter output voltage: Inverter output voltage
too high.
Turn off UPS.
disconnect non-essential loads from device.
e8
Low inverter output voltage: Inverter output voltage
too low
Turn off UPS.
disconnect non-essential loads from device.
e9
output short circuit
Turn off UPS.
Loads may have a problem, disconnect and check them.
e11
high battery voltage.
Turn off UPS.
Check battery voltage.
e12
Low battery voltage.
Turn off UPS.
Check battery voltage.
Check battery cable terminals on b1 devices.
e14
overload at the output.
disconnect non-essential loads. If overload problem solved, devices will go into
normal mode.
e15
Unbalanced loads.
Turn off UPS.
Check device’s loads.
e18
fan fault.
Contact distributor, seller or, failing that, our T.S.S.
e19
overtemperature.
Turn off UPS.
Turn on again and check that fan is working correctly and that UPS's air inlets and
outlets have not been blocked.
Tab. 13.
Troubleshooting guide.
8.3. warranTy CondiTions.
8.3.1. Terms of the warranty.
on our website you will find the warranty conditions for the
product you have purchased where you can also register it. It is
recommended to do so as soon as possible to include it in the
database of our Technical Service and Support
(T.S.S.)
. Among
other advantages, it will streamline any regulatory procedures
for the intervention of
T.S.S.
in the event of a fault.
8.3.2. exclusions.
Our company
will not be bound by the warranty if it notices
that the defect in the product does not exist or was caused by
improper use, negligence, improper installation and/or verifi-
cation, attempts at unauthorized repair or modification, or any
other cause beyond the intended use, or by accident, fire, light-
ning or other hazards. nor shall it cover any compensation for
damages.
8.4. TeChniCal serviCes neTwork.
Information about our national and international Technical Ser-
vice and Support
(T.S.S.)
centres can be found on our website.
SPS ADVANCE R & T
UnInTeRRUPTIbLe PoweR SUPPLy (UPS)
USER MANUAL
