WARRANTY INFORMATION
Subject to limitations below, Sagra, Inc. warrants your purchase to be free from defects in
materials and workmanship under normal use by the original user for
one year.
This warranty
is non-transferable and is subject to the terms below. To qualify for the warranty, you much
have proof of purchase. Please note, warranty coverage is separate from our 14-day shipping
and return policy.
SHIPPING
Customer is responsible for ALL shipping charges on warranty repairs and is responsible for
insuring and properly packaging item for shipment to Sagra, Inc.. Any shipping damages are
customer’s responsibility. We will pack item to FedEx standards for shipment to customer. We
will contact you for return shipping charges which must be paid prior to return of product.
EXCLUSIONS
•
Wear and Tear components (Bowl is a wear and tear item)
•
Shipping related damage (must be filed as a shipping claim within 14 days of
purchase)
•
Discontinued items where parts are not available
•
Items that have been damage discounted by any amount for any reason at time of
sale including demos and floor models
•
Any items that have been physically altered in any way by anyone except Sagra,
Inc., unless written permission has been granted by Sagra, Inc.
•
Products used outside the United States with or without a voltage converter.
DOCUMENTATION/HOW TO RECEIVE COVERAGE
To receive warranty coverage, customer must first call to receive and RMA warranty form.
Customer must return item with copy of receipt, RMA form and item properly packaged. Please
allow 1-2 weeks for check in and evaluation of your product. Repairs can vary in time. We will
contact you for return shipping charges which must be paid prior to return of product.
LIMITS OF LIABILITY
Sagra, Inc. responsibility under this or any other warranty, implied or express, is limited to the
repair replacement or refund of the product purchase, as set forth above. These remedies are
the sole and exclusive remedies for any breach of warranty. You, the purchaser, agree and
acknowledge that Sagra, Inc. has no liability and shall not be responsible for any damage you
may incur from the non-receipt of your product due to delays in delivery, product failure, the
design or construction or the product or any other cause. Whether liability is asserted in tort,
contract or otherwise. Sagra, Inc. is not responsible for damages of any kind resulting from
breach of warranty.
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