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COFFEE MAKING TIPS & PREPARATION

• 

Always start with fresh cold milk.

• 

Fill milk jug to below the spout position.  

At a minimum, there should be enough 
milk to cover the steam wand seal. 

• 

To remove any condensed water from the 

system, ensure the steam wand is  
in the down position over the drip tray  

then momentarily lift the steam lever.

• 

Lift steam wand and insert into milk jug. 

Lower steam wand, ensuring it is fully 
down. The milk jug should rest on the  
drip tray.

• 

Press down and release steam lever to  

start automatic milk texturing.

• 

Steam LCD will display the temperature  
of the milk as it heats.

• 

Milk texturing will automatically  
stop when the selected temperature  

is reached.

• 

Lift and remove steam wand from the  
milk jug.

• 

 

Wipe the wand and tip with a damp cloth.

 

Lower steam wand to the down position 
and the wand will automatically purge.

HINTS & TIPS

For optimum milk texturing performance 

it is critical that the holes around the 

steam tip are clear. Even partially blocked 
holes may affect the ability of the steam 
wand to produce sufficient foam.
Always wipe the wand and tip with a 

damp cloth BEFORE returning the wand 
to the down position. Wiping the wand 
will remove the majority of milk and allow 

the automatic purge feature to more 

effectively remove any residual milk. 

• 

Tap the jug on the counter-top to collapse 

any bubbles.

• 

Swirl the jug to polish and re-integrate  
the texture.

• 

Pour milk directly into the espresso.

• 

The key is to work quickly, before  

the milk begins to separate.

Manual Milk Texturing

Auto milk texturing and auto shut-off are 
disabled during manual milk texturing mode.

• 

Always start with fresh cold milk.

• 

Fill milk jug to below the spout position.

• 

To remove any condensed water from 

the system, ensure the steam wand is in 

the down position over the drip tray then 

momentarily lift the steam lever.

• 

Insert the steam tip 1–2cm below the 

surface of the milk close to the right hand 

side of the jug at the 3 o’clock position.

• 

Lift the steam lever to start the flow  

of steam.

• 

Keep the tip just under the surface of the 

milk until the milk is spinning clockwise, 

producing a vortex (whirlpool effect).

• 

With the milk spinning, slowly lower the 

jug. This will bring the steam tip to the 

surface of the milk and start to introduce 

air into the milk. You may have to gently 

break the surface of the milk with the tip  

to get the milk spinning fast enough.

• 

Keep the tip at or slightly below the 

surface, continuing to maintain the vortex. 

Texture the milk until sufficient volume is 

obtained. 

• 

Lift the handle of the jug to lower the tip 

beneath the surface, but keep the vortex 

of milk spinning. Use the steam LCD 

to monitor the milk temperature. We 

recommend 55°C–65°C. 

• 

Move the steam lever to the centre OFF 

position BEFORE lowering the jug and 

taking the tip out of the milk.

Summary of Contents for the Oracle

Page 1: ...BES980 the Oracle Instruction Booklet...

Page 2: ...S 3 We recommend safety first 8 Know your new appliance 11 Features of your new appliance 12 Operating your new appliance 26 Coffee making tips preparation 30 Care cleaning 36 Troubleshooting 41 Coffe...

Page 3: ...icity company Your Sage appliance includes a BS 13 amp moulded mains plug on the supply cord Should you need to change this plug please complete the rewiring as follows after safe disposal of the moul...

Page 4: ...or where it could touch a heated oven This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe wa...

Page 5: ...ance and accessories clean Follow the cleaning instructions provided in this book Any procedure not listed in this instruction booklet should be performed at an authorised Sage Service Centre The inst...

Page 6: ...he product is properly assembled before first use Do not use any other liquid apart from cold mains town water We do not recommend the use of highly filtered de mineralised or distilled water as this...

Page 7: ...ormal household waste It should be taken to a local authority waste collection centre designated for this purpose or to a dealer providing this service For more information please contact your local c...

Page 8: ...down swivel foot Lifts the machine upwards for easy maneuverability K Heated cup warming tray L HOT WATER button Press to start and stop the flow of hot water from the hot water outlet M LONG BLACK di...

Page 9: ...9 KNOW YOUR NEW APPLIANCE I J G D E F H B C A K M L N O P Q S U T R...

Page 10: ...cup filter basket C 1 cup filter basket D Water filter holder with filter E Cleaning disc F Mini grinds bin G Burr brush H Grind outlet brush tamp removal magnet I Cleaning tool for steam wand tip J...

Page 11: ...ctronic temperature control delivers precise water temperature for optimum espresso flavour Programmable Actively Heated Group Head Commercial size 58mm group head with embedded element for thermal st...

Page 12: ...drip tray When turned to UNLOCK the swivel foot drops down and lifts the machine upwards making it easier to access the removable water tank or reposition the machine to another location INSTALLING T...

Page 13: ...Water Hardness Remove the supplied water hardness test strip from the wrapper Dip the test strip into a sample of the water you have filled the tank with Wait for one minute The water hardness setting...

Page 14: ...2 CUP or LONG BLACK functions or access the cleaning cycle in the menu options until the machine has reached operating temperature STANDBY mode The machine will beep 3 times if one of these functions...

Page 15: ...DBY mode 2 CUP BUTTON Press 2 CUP button once to extract a double shot of espresso at the preset duration 30 seconds The extraction will start using the low pressure pre infusion SELECT YOUR FILTER BA...

Page 16: ...elected temperature will be displayed on the steam LCD The ideal temperature for milk is between 55 C 65 C as indicated by the smiley face icon STEAM SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEM...

Page 17: ...e hot water outlet OPERATING YOUR NEW APPLIANCE MILK MUST COVER THIS SEAL To start press down and release steam lever The LCD will display the temperature of the milk as it heats Milk texturing will s...

Page 18: ...ong Black mode the LCD will show a moving cup icon Press and hold LONG BLACK dial to activate pre infusion Release LONG BLACK dial to commence espresso pour Press the LONG BLACK dial to stop espresso...

Page 19: ...auto grind dose tamp function Insert the portafilter into the group head While SHOT VOL is displayed on the LCD rotate the SELECT dial to 1 CUP to reprogram the 1 CUP button or 2 CUP to reprogram the...

Page 20: ...ress the SELECT dial The current time will flash or default to 12 00AM if the time has not been set Turn the SELECT dial to the left or right to adjust time Turning the SELECT dial faster or slower wi...

Page 21: ...settings While AUTO START is displayed on the LCD press the SELECT dial Turn the SELECT dial to On or Off Press SELECT dial to set SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE SELECT S...

Page 22: ...o confirm settings SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE OPERATING YOUR NEW APPLIANCE LONG BLACK ADJUST PROGRAMMING CU...

Page 23: ...med by following steps 1 6 ADVANCED FEATURES These features should only be accessed by experienced users To access Advanced Features with the machine turned off press and hold the 1 CUP button then pr...

Page 24: ...boiler temperature which in turn controls steam pressure Rotate SELECT dial to the desired temperature The default is 130 C Press SELECT dial to set Machine will beep once to confirm selection Air Pum...

Page 25: ...r to Cleaning Cycle page 30 Heating Indicates when the machine is heating up or if the temperature drops excessively during use Lock Hopper Indicates if the bean hopper has not been properly inserted...

Page 26: ...ed to adjust the Grind Size to fine tune your extraction If the grind is too fine looks like powder and feels like flour when rubbed between fingers the water will not flow through the coffee even whe...

Page 27: ...he grind size slightly finer If the espresso starts to drip or flow after 12 seconds then the grind is too fine This is an OVER EXTRACTED shot Adjust the grind size slightly coarser A great espresso i...

Page 28: ...the counter top to collapse any bubbles Swirl the jug to polish and re integrate the texture Pour milk directly into the espresso The key is to work quickly before the milk begins to separate Manual...

Page 29: ...efore the milk begins to separate COFFEE BEAN HINTS TIPS Fresh quality coffee beans will give you the best possible extraction We recommend quality 100 Arabica beans with a Roasted On date stamped on...

Page 30: ...ved If the tablet has not dissolved repeat these steps without inserting a new tablet Rinse the filter basket and portafilter thoroughly before use Extract an espresso to season the machine and purge...

Page 31: ...emove tamping fan with tamp removal magnet Clean upper burr with burr brush 7 8 8 9 Clean grind outlet with grind outlet brush 10 Replace tamping fan by hand 11 Push upper burr firmly into position 12...

Page 32: ...be left immersed in the milk jug filled with water when not in use to reduce the risk of blockages Steam Wand Cleaning Powder 1 Add 1 packet into an empty milk jug 2 Add 1 cup 240ml hot water into mil...

Page 33: ...p head interior and shower screen should be wiped with a damp cloth to remove any ground coffee particles Periodically run hot water through the group head with the filter basket and portafilter in pl...

Page 34: ...onfirm SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE CARE CLEANING 2 Empty Boilers a Remove the grey silicone cover on the low...

Page 35: ...over the drip tray to stop steam escaping c Empty boilers by repeating steps 2c and 2d d Empty drip tray and insert back to place e Empty water tank then rinse and fill with clean water to the MAX lin...

Page 36: ...to dry thoroughly before re assembling It is possible to use a hair dryer to blow air into the burr area to quicken the drying process Unable to lock bean hopper into position Coffee beans obstructin...

Page 37: ...cone seal There are coffee grounds around the filter basket rim Clean excess coffee from the rim of the filter basket after grinding to ensure a proper seal in group head Filter basket rim is wet or u...

Page 38: ...to reach operating temperature The POWER button will stop flashing when machine is ready Water tank is empty Fill tank Prime the system by 1 Pressing 2 CUP button to run water through the group head f...

Page 39: ...ust the grind size to a higher number to make the grind size slightly coarser Espresso flows out too quickly The coffee is ground too coarsely Coffee beans are stale Adjust the grind size to a lower n...

Page 40: ...Refer to Programming Shot Volume Duration page 19 Not enough coffee extracted Coffee is ground too finely Shot duration volume needs to be reprogrammed Adjust the grind size to a higher number to make...

Page 41: ...tt consists of a single espresso with textured milk and approx 10mm of foam MACCHIATO Traditionally served short the macchiato is also poured as a long black with a dash of milk or a dollop of texture...

Page 42: ...Kundendienst besuchen Sie bitte www sageappliances com Registered in Germany No HRB 81309 AG D sseldorf Registered in England Wales No 8223512 Aufgrund kontinuierlicher Produktverbesserungen kann das...

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