Sage Oracle SES980, Manual

Page: 27 / 28

27
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Not enough milk texture • Steam wand is blocked. • Refer to 'Cleaning the Steam
Wand', page 19.
• Different brands and types of
milk and milk alternatives will
texture differently. You may
need to adjust the texture level
accordingly. Refer to 'Adjusting
Milk Texture', page 9.
Too much coffee extracted • Coffee is ground too
coarsely.
• Shot duration/
volume needs to be
reprogrammed.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration', page 11.
Not enough coffee
extracted
• Coffee is ground too finely.
• Shot duration/volume
needs to be reprogrammed.
• Adjust the grind size to a higher
number to make the grind size
slightly coarser.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration', page 11.
Amount of coffee extracted
has changed, but all
settings are the same.
• As coffee beans age,
the extraction rate
changes and can affect
the shot volume.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration', page 11.
• Use freshly roasted coffee
beans with a 'Roasted-On' date
and consume between 5–20
days after that date.