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17
16
Troubleshooting
Troubleshooting
P
ar
ent Unit is
c
ontinuously beeping
- Bab
y Unit is not turned On
-
P
ar
ent Unit is t
oo f
ar a
w
a
y fr
om Bab
y Unit
- V
erify tha
t Bab
y Unit is On
-
V
erify tha
t P
ar
ent Unit is within r
ange of Bab
y Unit
Fully charge battery
A
udio f
eedback
(squealing)
-
P
ar
ent Unit is t
oo close t
o Bab
y Unit
-
Mo
v
e P
ar
ent Unit further a
w
a
y fr
om Bab
y Unit
-
T
urn do
wn v
olume on P
ar
ent Unit t
o mut
e t
o get minimum f
eedback
W
eak sound c
oming
fr
om
P
ar
ent Unit
- V
olume t
oo lo
w
-
Batt
ery ma
y be lo
w
-
Pr
ot
ectiv
e cling is s
till on
P
ar
ent Unit or Bab
y Unit
- A
djus
t v
olume
-
Recharge ba
tt
eries
-
Mak
e c
ertain nothing is blocking camer
a micr
ophone
-
R
emo
v
e pr
ot
ectiv
e cling
L
o
w Batt
ery LED
turns on red
- Batt
eries ar
e lo
w
-
F
or Video P
ar
ent Unit and Baby Unit, r
echar
ge ba
tt
ery using A
C adapt
er
Ther
e is a dela
y in m
y
audio/
video signal
- T
o pr
operly pr
ot
ect the user from
- T
his dela
y is normal as the monit
or enc
odes and dec
odes
the inf
ormation t
o pr
ot
ect y
our priv
acy.
interference, y
ou ma
y per
c
eiv
e a slight dela
y
in sound and video if y
ou ar
e ne
xt t
o the
user while looking at the image
- Normal oper
a
tion
Pr
oduct batt
ery lif
e
seems short
er than
e
xpect
ed
-
P
ar
ent Unit w
as not char
ged pr
operly
-
P
ar
ent Unit w
as not fully char
ged
- R
ef
er t
o ba
tt
ery char
ging ins
tructions on page 5
-
U
se
V
id
e
o
O
n
/O
ff
B
u
tt
o
n
f
ea
tur
e (See page 9) t
o e
xt
end ba
tt
ery lif
e
-
I’m hearing s
tr
ange
noises on m
y P
ar
ent
Unit
- T
he micr
ophone can pick up ambient noise in
the r
oom lik
e air c
onditioning, heating
s
y
st
ems and lo
w v
olume electrical equipment.
T
his c
ould int
erf
er
e with the quality of the
sound output
- L
ook f
or an
y noise sour
c
e in the bab
y’
s r
oom. R
emo
v
e noise sour
c
e or mo
v
e
Bab
y Unit a
w
a
y fr
om the sour
c
e
PROBLEM
POS
SIBLE CA
USE
SOL
UTION
P
o
w
er LED does not
illumina
te
-
P
ar
ent or Bab
y Unit is not turned On
-
Batt
ery pack is dead
-
T
urn P
ar
ent or Bab
y Unit on. Hold do
wn Po
w
er On/
Off Butt
on until
all LEDs c
ome on
-
Char
ge or r
eplac
e batt
eries
No po
w
er is getting
to
my
P
ar
ent/
Bab
y Unit
- A
dapt
er is not r
ec
eiving
electrical po
w
er
- Electrical po
w
er is not getting t
o
P
ar
ent/Bab
y Unit
- Mak
e c
ertain an
y light s
wit
ches that c
ontr
ol po
w
er t
o the w
all outlet ar
e on when
using A
C adapt
er
- Check A
C adapt
er jack
-t
o-sock
et and plug-t
o-outlet c
onnections
- Check f
or pinched wir
e
P
ar
ent Unit has
no sound
- V
olume is t
oo lo
w
- Sound is Off
- Out of r
ange
-
Something is blocking microphone
- A
djus
t the v
olume
-
Bring P
ar
ent Unit closer t
o Bab
y Unit
-
R
emo
v
e obs
truction fr
om fr
ont of Camer
a
My
P
ar
ent Unit sho
w
s
a black scr
een/
no video
-
V
ideo Time Out has turned off screen
- Bab
y Unit ma
y be turned off
-
Press Video On/Off Button to turn back ON
- T
urn Bab
y Unit ON
- Video Monitor will time out after 2 minutes when not plugged into AC outlet
- R
emo
v
e obs
truction fr
om fr
ont of Camer
a
V
ideo is not in c
olor
- R
oom is t
oo dark which has activ
a
ted
Da
y
/Night A
ut
o V
ie
wing. T
his ma
y happen
during the twilight hours of the da
y or if r
oom
is dark
ened f
or e
x
ample with shades do
wn.
- Bab
y is being monit
or
ed at night
in a dark nursery
- A
dd mor
e light t
o the r
oom
- Da
y
/Night A
ut
o V
ie
wing is activ
at
ed in the dark allo
wing y
ou t
o vie
w bab
y
in black & whit
e only
Pictur
e is not clear
-
Pictur
e is blurry or not c
ent
er
ed
-
Mak
e sur
e pr
ot
ectiv
e cling is r
emo
v
ed fr
om fr
ont of Bab
y Unit and P
ar
ent Unit
-
Mo
v
e Camer
a loca
tion
-
Mak
e sur
e video is not in Z
oom mode
-
Speaker or microphone could be blocked
