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76

ENGLISH

TROUBLESHOOTING

This chapter summarizes the most common problems you could encoun-
ter with your machine. 
If you are unable to solve the problem with the information below, visit 

www.saeco.com/support

 for a list of frequently asked questions or con-

tact the Philips Saeco hotline in your country. 
Contact details can be found in the warranty booklet packed separately or 
on 

www.saeco.com/support

.

Machine actions 

Causes 

Solutions

Error Code 1
Coff ee grinder blocked.

Coff ee outlet duct clogged.

Clean the coff ee outlet duct 
thoroughly as described in the 
“Weekly Cleaning of the Brew 
Group” chapter.

Error Code 3-4 
Brew group blocked, cannot be 
pulled out.

The brew group is not in the right 
position.

Close the service door. Turn 
the machine off  and back on. 
The brew group automatically 
returns to the initial position.

Error Code 5
Water circuit error.

Air in the water circuit.

Remove and put back the water 
tank a few times, making sure 
it is properly reinserted. Check 
that the water tank compart-
ment is clean.

If the fi lter is installed, 
remove it. Turn the machine off  
and back on.

The machine circuit is clogged
by limescale.

Descale the machine.

Summary of Contents for Minuto HD8763/31

Page 1: ...OPERATING INSTRUCTIONS Read carefully before using the machine Register your product and get support at www saeco com welcome English Type HD8763 EN 02 02 ...

Page 2: ...e clean and descale your machine CONTENTS IMPORTANT 4 Safety Instructions 4 Warnings 4 Cautions 6 Compliance with Standards 7 INSTALLATION 8 Product Overview 8 General Description 9 PREPARING FOR USE 10 Machine Packaging 10 Machine Installation 10 USING THE MACHINE FOR THE FIRST TIME 13 Circuit Priming 13 Automatic Rinse Self Cleaning Cycle 14 Manual Rinse Cycle 14 Measuring and ProgrammingWater H...

Page 3: ...aterTank 41 Daily Cleaning of the Milk Carafe 42 Weekly Cleaning of the Machine 45 Weekly Cleaning of the Milk Carafe 45 Weekly Cleaning of the Brew Group 50 Monthly Cleaning of the Milk Carafe 53 Monthly Lubrication of the Brew Group 58 Monthly Cleaning of the Brew Group with Coffee Oil Remover 59 Monthly Cleaning of the Coffee Bean Hopper 62 DESCALING 62 ACCIDENTAL INTERRUPTION OF THE DESCALING ...

Page 4: ...slight injuries and or damage to the machine Warnings Connect the machine to a wall socket with a voltage matching the technical specifications of the machine Connect the machine to a earthed wall socket Do not let the power cord hang over the edge of a table or counter or touch hot surfaces Never immerse the machine the mains plug or power cord in water Danger of electrical shock Do not pour liqu...

Page 5: ...themachineandmadeawareoftheassociateddangersorif theyaresupervisedbyanadult Cleaning and maintenance should not be carried out by children unless they are more than 8 years old and super vised by an adult Keep the machine and its power cord out of reach of chil dren under 8 years old The machine may be used by persons with reduced physi cal sensory or mental capabilities or lacking sufficient expe...

Page 6: ...Let the machine cool down before inserting or removing any parts Never use warm or hot water to fill the water tank Use only cold non sparkling drinking water Never clean with scrubbing powders or harsh cleaners Simply use a soft cloth dampened with water Descale your machine regularly The machine indicates when descaling is needed Not doing this will make your appliance stop working properly In t...

Page 7: ...ectives 2005 95 EC 2002 96 EC and 2003 108 EC on the restriction of the use of certain hazardous substances in elec trical and electronic equipment as well as waste disposal This machine complies with EU Directive 2002 96 EC This Philips appliance complies with all the applicable standards and regulations relating to the exposure to electromagnetic fields ...

Page 8: ...8 INSTALLATION Product Overview 31 17 19 20 21 22 18 1 2 3 4 11 12 14 5 6 7 8 9 10 24 27 25 28 26 29 16 15 23 30 13 ...

Page 9: ...ervice door 15 Water dispensing spout removable 16 Milk carafe 17 Power cord socket 18 Power button 19 Grease for the brew group optional 20 Power cord 21 Coffee grinder adjustment key Pre ground coffee measuring scoop Tool to clean the coffee outlet duct 22 Water hardness test strip 23 Cleaning brush optional 24 Espresso brew button 25 Coffee brew button 26 Cappuccino brew button 27 Special produ...

Page 10: ...nstallation 1 Remove the machine from the packaging 2 For best use it is recommended to Choose a safe level surface where there will be no danger of over turning the machine or being injured Choose a location that is sufficiently well lit clean and near an eas ily reachable socket Allow for a minimum distance from the sides of the machine as shown in the figure 3 Open the water tank lid 4 Lift the...

Page 11: ...er it may damage the machine 9 Put the lid back on the coffee bean hopper 10 Insert the plug into the socket located on the back of the machine 11 Insert the plug on the other end of the power cord into a wall socket with suitable power voltage 1 2 5 Rinse the water tank with fresh water 6 Fill the water tank with fresh water up to the MAX level and reinsert it into the machine Make sure it is ful...

Page 12: ...Yellow 13 To turn on the machine simply press the button 14 The control panel indicates that the circuit must be primed Note By keeping the button pressed for more than 8 seconds the machine en ters the demo program To exit the demo disconnect the power cord and turn the machine back on ...

Page 13: ... the machine and the machine warms up This takes a few minutes 1 Place an empty container under the coffee dispensing spout and under the water dispensing spout Yellow Yellow Yellow Green 2 Press the button to start the circuit priming cycle 3 The machine reminds you to install the water dispensing spout Press the button to confirm The machine will start dispensing hot water 4 The bar under the ic...

Page 14: ...will be dispensed Yellow 7 The machine performs an automatic rinse cycle Wait for the cycle to finish automatically Note You can stop dispensing by pressing the button Manual Rinse Cycle During this process you activate the coffee brewing cycle and fresh water flows through the water circuit This takes a few minutes 1 Place a container under the coffee dispensing spout Green 8 When the operations ...

Page 15: ... pre ground coffee into the compartment 4 Press the button The machine will start dispensing water from the coffee dispensing spout 5 When dispensing has finished empty the container Repeat the opera tions from step 1 to step 4 twice then continue with step 6 Green Green 6 Place a container under the water dispensing spout Green 7 Press the button The machine shows this display ...

Page 16: ...n appears Note The manual rinse cycle can be stopped by pressing the button Green 11 At the end fill the water tank again up to the MAX level Now the ma chine is ready to brew coffee The display to the left will be shown Note The automatic rinse self cleaning cycle is initiated when the machine has been in stand by mode or turned off for more than 15 minutes When you have not used the machine for ...

Page 17: ... 3 4 A B C Intenza Aroma System Machine Water Hardness Setting 1 3 Check how many squares have changed colour to red and then refer to the table Note The numbers on the water hardness test strip correspond to the water hardness adjustment settings More precisely 1 1 very soft water 2 2 soft water 3 3 hard water 4 4 very hard water The letters correspond to the references that are located at the ba...

Page 18: ...in this user manual Water is a crucial part of every coffee so it is very important to always have it professionally filtered Using the INTENZA water filter will prevent mineral deposits from building up and improve your water quality 1 Remove the small white filter from the water tank and store it in a dry place 2 Remove the INTENZA water filter from its packaging immerse it ver tically with the ...

Page 19: ...er 5 Fill the water tank with fresh water and put it into the machine 6 Dispense all the water in the water tank by using the hot water func tion see the Dispensing Hot Water chapter 7 Fill the water tank again 8 Press the button and scroll the options by pressing the button until the following display is shown Yellow 9 Press the button to select ON and press the button to con firm Yellow Green 10...

Page 20: ...il the following icon is displayed Yellow Yellow Green 3 Select the RESET option Press the button to confirm 4 To exit press the button The machine shows this display and is ready to brew The machine is now programmed to manage a new INTENZA water filter Note If the INTENZA water filter is already installed and you want to remove but not replace it select the OFF option instead If there is no INTE...

Page 21: ...ptimize coffee extraction Adjusting the Ceramic Coffee Grinder Ceramic coffee grinders always guarantee accurate and perfect grinding and coarseness for every coffee speciality This provides full aroma preservation delivering a truly Italian taste in every cup Warning The ceramic coffee grinder contains moving parts that may be danger ous Do not insert fingers or other objects Only adjust the cera...

Page 22: ... lighter taste to position 2 for fine grind stronger taste If coffee is watery or is brewed slowly change the coffee grinder settings Adjusting the Aroma Coffee Strength Choose your favourite coffee blend and adjust the amount of coffee to be ground according to your personal taste You can also select the pre ground coffee function Note Selection must be made prior to selecting coffee Five choices...

Page 23: ...ions of the cups that you wish to use Move the dispensing spout up or down with your fingers to adjust its height as shown in the figure The recommended positions are For the use of small cups For the use of large cups Two cups can also be placed under the dispensing spout to brew two cups of espresso or coffee at the same time ...

Page 24: ...he dispensing spout Green Green 2 Keep the button pressed until the MEMO icon appears on the display to program an espresso or do the same with the button to program a coffee Then release the button The machine is in program ming mode and starts brewing the selected product 3 Press the button as soon as the desired amount of espresso or cof fee is reached The previously selected button or is now p...

Page 25: ...or an espresso or the button for a coffee 4 To brew 2 cups of espresso or coffee press the desired button twice consecutively This icon will be displayed Note In this operating mode the machine automatically grinds and doses the correct amount of coffee Brewing two espressos or two coffee requires two grinding and brewing cycles automatically carried out by the ma chine 5 After the prebrewing cycl...

Page 26: ... the ma chine Such damage will not be covered by warranty 3 Press the button for an espresso or the button for a coffee The brewing cycle starts 4 After the prebrewing cycle coffee begins to pour out of the dispensing spout 5 Coffee brewing stops automatically when the set level is reached However it is possible to stop coffee brewing early by pressing the button After brewing the machine returns ...

Page 27: ... at least 3 to ensure optimum results when preparing a cappuccino Whole milk or skimmed milk may be used depending on individual taste Warning Do not use any other liquids than water for cleaning or milk Filling the Milk Carafe The milk carafe can be filled before use or even during use 1 Lift the carafe lid as shown in the figure 2 Pour the milk into the milk carafe the milk level must be between...

Page 28: ...e water dispensing spout to remove it 2 Slightly tilt the milk carafe Insert it all the way into the guides of the machine 3 Push the carafe towards the bottom while rotating at the same time until it is locked at the drip tray Do not force the carafe while inserting it Removing the Milk Carafe 1 Rotate the carafe upwards until it releases from the insert in the drip tray Then remove it ...

Page 29: ...f the carafe Empty the milk carafe and clean it properly 1 1 A B 1 Press one of the release buttons to remove the top of the carafe as shown in the figures A or B Note After each use clean the milk carafe as described in the Cleaning and Maintenance chapter ...

Page 30: ...imum MAX level indicators shown on the milk carafe Note Use cold 5 C 41 F milk with a protein content of at least 3 to ensure optimum results when preparing a cappuccino Whole milk or skimmed milk may be used depending on individual taste 2 Insert the carafe into the machine 3 Pull out the milk carafe dispenser to the right up to the icon Note If the milk carafe dispenser has not been pulled all t...

Page 31: ...e following icons Green Green Green Green Green Green 7 This icon is displayed during the preheating time required by the machine 8 When the following icon is shown the machine dispenses milk Dis pensing can be stopped by pressing the button 9 Once frothed milk has been dispensed the machine brews coffee Brewing can be stopped by pressing the button ...

Page 32: ...g the Cappuccino Length Each time the button is pressed the machine brews a pre set quantity of cappuccino into the cup The machine allows you to adjust the amount of cappuccino brewed ac cording to your taste and the size of your cups 1 Fill the carafe with milk and insert it into the machine 2 Pull out the milk carafe dispenser to the right up to the icon Place a cup under the dispensing spout 3...

Page 33: ...en the machine shows this icon the machine starts dispensing frothed milk into the cup When the desired quantity of frothed milk is reached press the button 7 Once frothed milk has been dispensed the machine starts brewing coffee When the desired coffee quantity is reached press the but ton The button is now programmed Every time it is pressed the machine will brew the same amount of cappuccino th...

Page 34: ... MAX level indicators shown on the milk carafe Note Use cold 5 C 41 F milk with a protein content of at least 3 to ensure optimum results when preparing a cappuccino Whole milk or skimmed milk may be used depending on individual taste 4 Place a cup under the dispensing spout 2 Insert the carafe into the machine 3 Pull out the milk carafe dispenser to the right up to the icon Note If the milk caraf...

Page 35: ...eminds you to insert the carafe and remove the milk carafe dispenser by showing the following icons Green Green Green Green Green 8 This icon is displayed during the preheating time required by the machine 9 The machine dispenses a predefined quantity of frothed milk into the cup Dispensing can be stopped by pressing the button ...

Page 36: ... this function is selected the machine dispenses a preset amount of frothed milk into the cup The machine allows you to adjust the amount of frothed milk according to your taste and the size of your cups 1 Fill the carafe with milk and insert it into the machine 2 Pull out the milk carafe dispenser to the right up to the icon Place a cup under the dispensing spout 3 Press the button The machine sh...

Page 37: ...to insert the carafe and remove the milk carafe dispenser by showing the following icons Green Green Green 6 This icon is displayed during the preheating time required by the machine Green Green Green 7 When the desired amount of frothed milk is reached press the button The button is now programmed Every time it is pressed the machine will brew the same amount of frothed milk that was programmed ...

Page 38: ...ng the water dispensing spout 1 Slightly tilt the water dispensing spout and insert it all the way in into the guides of the machine 2 Push the water dispensing spout towards the bottom while rotating at the same time until it is locked in the machine as shown in the figure 3 Place a container under the hot water dispensing spout 4 Press the button The machine shows this display Green ...

Page 39: ...e water dispensing spout Check that the water dispensing spout is correctly installed Press to confirm The machine will start dispensing hot water 7 This icon is displayed during the preheating time required by the machine Green Green 8 Dispense the desired amount of hot water To stop dispensing hot water press the button ...

Page 40: ...grill and all parts of the carafe described in the Weekly Cleaning of the Milk Carafe section can be washed in the dishwasher Any other components must be washed with lukewarm water Do not immerse the machine in water Do not use alcohol solvents and or abrasive objects to clean the machine Do not dry the machine and or its components using a microwave and or standard oven 3 1 1 Empty and clean the...

Page 41: ...full drip tray indicator is raised Daily Cleaning of the Water Tank 1 Remove the small white filter or the INTENZA water filter if in stalled from the water tank and wash it with fresh water 2 Put the small white filter or the INTENZA water filter if installed back in its housing by gently pressing and turning it at the same time 3 Fill the water tank with fresh water ...

Page 42: ...ispensing may be preceded by small jets of hot water and steam Danger of burning Wait until the end of the cycle before removing the milk carafe 2 Rinse the top of the carafe and the milk carafe with lukewarm water Remove all milk residues 3 Attach the top of the milk carafe ensuring it is locked into place 1 1 A B 1 Press one of the release buttons to remove the top of the carafe as shown in the ...

Page 43: ... the milk carafe up to the MAX level with fresh water 5 Put the lid back onto the milk carafe Insert the carafe into the machine 6 Pull out the milk carafe dispenser to the right up to the icon 7 Place a container under the dispensing spout ...

Page 44: ... Press the button to select frothed milk Green 10 The machine reminds you to insert the carafe and remove the milk carafe dispenser by showing the following icons 11 This icon is displayed during the preheating time required by the machine Green Green Green Green ...

Page 45: ...nished 13 Insert the milk carafe dispenser back by sliding it up to the icon Remove the milk carafe and empty it Weekly Cleaning of the Milk Carafe The weekly cleaning is more thorough since all milk residue is removed from the dispenser 1 1 A B 1 Press one of the release buttons to remove the top of the carafe as shown in the figures A or B ...

Page 46: ...six parts that must be disassembled Each part is indicated by a capital letter A B C D E F as shown in the figures below 4 Remove the suction tube with the fitting A from the milk frother 5 Remove the fitting B from the suction tube C 6 Detach the lid C from the milk carafe dispenser by pushing downwards while slightly pressing on the sides ...

Page 47: ...from the milk frothing device by pulling it outwards 9 Clean all the parts thoroughly with lukewarm water Note You can also clean individual parts in the dishwasher 10 Insert the fitting F into the milk frothing device by pressing it up to its limit 11 Insert the milk frothing device D into the support E ...

Page 48: ...ttach the top C to the milk carafe dispenser B 13 Insert the fitting B into the suction tube A 14 Insert the suction tube with the fitting A into the milk frother 15 Insert the dispenser into the top part of the carafe ...

Page 49: ...stall the dispenser at the top of the carafe the pin is in the wrong position B Before installing the dispenser manually push the pin to the A position 17 Insert the lid 18 Attach the top of the milk carafe ensuring it is locked into place ...

Page 50: ... the machine by pressing the button Wait until the button flashes and unplug the power cord 2 Raise the coffee dispensing spout and remove the drip tray and coffee grounds drawer by pressing the side buttons 3 1 2 2 4 To remove the brew group press the PUSH button and pull it by the handle Pull it out horizontally without turning it 3 Open the service door ...

Page 51: ...that the cleaning tool is inserted as shown in the figure 7 Thoroughly wash the brew group with lukewarm water and carefully clean the upper filter Caution Do not use detergent or soap to clean the brew group 8 Let the brew group air dry thoroughly 9 Thoroughly clean the inside of the machine using a soft dampened cloth 10 Make sure the brew group is in the off position the two reference marks mus...

Page 52: ...ok which locks the brew group is in the correct position If it is still in the downward position push it upward until it locks correctly into place 14 Insert the coffee residues drawer into its seat and ensure that it is cor rectly in place Note If the coffee residues drawer is not correctly positioned the brew group may not fit into the machine 12 Press the PUSH button firmly ...

Page 53: ... we recommend using the Saeco Milk Circuit Cleaner to keep the entire circuit clean of milk residues The Saeco Milk Circuit Cleaner can be purchased separately Please refer to the maintenance products page for further details Warning Danger of burning Dispensing may be preceded by small jets of hot water and steam Danger of burning Wait until the end of the cycle before removing the milk carafe No...

Page 54: ...ur the milk cleaner bag into the milk carafe and let it dissolve completely 3 Insert the carafe into the machine Pull out the milk carafe dispenser to the right up to the icon 4 Place a container under the dispensing spout 5 Press the button The machine shows this display Green ...

Page 55: ...enser by showing the following icons 8 This icon is displayed during the preheating time required by the machine 9 Once the machine stops dispensing water repeat steps 5 8 until the carafe is emptied Warning Never drink the solution dispensed during this step 10 Insert the milk carafe dispenser back by sliding it up to the icon Green Green Green ...

Page 56: ...th fresh water up to the MAX level 13 Insert the milk carafe into the machine Pull out the milk carafe dispenser to the right up to the icon Place a container under the dispensing spout to start the rinse cycle 14 Press the button The machine shows this display 15 Press the button to select frothed milk Green ...

Page 57: ...achine stops dispensing water repeat steps 14 16 until the carafe is emptied 19 Remove the milk carafe and the container from the machine Repeat steps 11 16 one more time 20 Disassemble and wash the milk carafe as described in the Weekly Cleaning of the Milk Carafe chapter 17 This icon is displayed during the preheating time required by the machine Green Green ...

Page 58: ... the brew group can be purchased separately For further details please refer to the maintenance products page in this user manual Caution Before lubricating the brew group clean it with fresh water and let it dry as described in the Weekly Cleaning of the Brew Group chapter 1 Apply the grease evenly on both side guides 2 Also lubricate the shaft ...

Page 59: ...offees or once a month This operation completes the maintenance process for the brew group You can purchase separately the Coffee Oil Remover For further details please refer to the maintenance products page in this user manual Caution The Coffee Oil Remover tablets are to be used for cleaning only and do not have a descaling function For the descaling procedure use the Saeco descaling solution an...

Page 60: ...until the machine has dispensed half a cup of water 7 Switch the power button on the back of the machine to 0 10 Remove the drip tray and the coffee grounds drawer empty them and open the service door Remove the brew group 8 Let the solution take effect for about 15 minutes Make sure you dis card the dispensed water 9 Switch the power button on the back of the machine to I To turn on the machine p...

Page 61: ...ughly with fresh water 13 Press the button to select the pre ground coffee function without adding pre ground coffee into the compartment 14 Press the button to start the coffee brewing cycle 15 Repeat steps 13 to 14 twice Make sure you discard the dispensed water 16 To clean the drip tray place Coffee Oil Remover tablet inside and fill it 2 3rds full with hot water Let the cleaning solution take ...

Page 62: ...s case repair is NOT covered by warranty Warning Use the Saeco descaling solution only Its formula has been designed to ensure better machine performance The use of other products may damage the machine and leave residues in the water The Saeco descaling solution can be purchased separately For further details please refer to the maintenance products page in this manual Warning Never drink the des...

Page 63: ...them back 3 1 2 2 2 Fill the milk carafe with water up to the MIN level and insert it into the machine Yellow 3 Press the button until the following display is shown 4 Press the button to start the descaling process Yellow 5 The machine reminds you to insert the carafe and remove the milk carafe dispenser by showing the following icons Note If you press the button by mistake press the button to qu...

Page 64: ... cycle Yellow 11 The machine will start dispensing the descaling solution at intervals The bar on the control panel shows the cycle progress 9 Pull out the milk carafe dispenser to the right up to the icon Place a large container 1 5 l under both the milk carafe dispenser and the coffee dispensing spout 6 Remove the INTENZA water filter if any from the water tank and replace it with the small whit...

Page 65: ...he descaling cycle may be paused by pressing the button To resume the cycle press the button again This allows you to empty the con tainer or to leave the machine unattended for a short time 14 Remove and empty the container and the milk carafe 3 1 2 2 15 1 Raise the coffee dispensing spout 2 Press the side buttons 3 Remove and empty the drip tray and the coffee grounds drawer then place them back...

Page 66: ...is icon is displayed Press the button to quit the descaling cycle Note Note If the water tank is not filled up to MAX level the machine might require one more rinse cycle Fill the water tank and put it back into the machine Repeat from point 18 16 Fill the milk carafe with water up to the MIN level and insert it into the machine Pull out the milk carafe dispenser to the right up to the icon 17 Pla...

Page 67: ...er Disassemble and wash the milk carafe as described in the Weekly Cleaning of the Milk Carafe chapter 3 1 2 2 22 1 Raise the coffee dispensing spout 2 Press the side buttons 3 Remove and empty the drip tray and the coffee grounds drawer then place them back 23 At the end of the descaling cycle wash the brew group as described in the Weekly Cleaning of the Brew Group chapter Green 24 The machine i...

Page 68: ...ction of the power cord follow the steps below 1 Check that the power button is set to I 2 Press the button to turn on the machine Yellow Yellow 3 If the cycle was interrupted during the descaling phase it will be resumed from point 11 of the Descaling chapter Press the button to restart the cycle 4 If the cycle was interrupted during the rinse phase it will be resumed from point 18 of the Descali...

Page 69: ...st brewing Contrast This function allows you to adjust the contrast of the display to better view the messages Water Hardness This function allows you to adjust the water hardness settings according to the area where you live 1 very soft water 2 soft water 3 hard water 4 very hard water For more details please see the Measuring and Programming Water Hard ness chapter INTENZA Water Filter This func...

Page 70: ...it is shown how to program the display contrast Proceed in the same way to program the other functions The programming menu can only be accessed when the machine is on and shows this display 1 Press the button to access programming 2 The main screen will be displayed 3 Press the button to scroll the options until the display contrast function is shown ...

Page 71: ...n 5 Once the value has been changed the OK message appears Press the button to confirm the change 6 Press the button to exit programming Note The machine automatically exits programming mode if no button is pressed for 3 minutes The values that have been changed but not confirmed won t be saved ...

Page 72: ...ready to brew products The machine is ready to brew pre ground coffee The machine is brewing one cup of espresso The machine is brewing two cups of espresso The machine is brewing one cup of coffee The machine is brewing two cups of coffee The machine is programming the amount of espresso to be brewed The machine is programming the amount of coffee to be brewed Espresso brewing using pre ground co...

Page 73: ...ino The machine is brewing coffee for a cappuccino The machine is programming the amount of milk to be dispensed for a cappuccino The machine is programming the amount of coffee to be brewed for a cappuccino The machine is programming the amount of milk to be dispensed for frothed milk The machine reminds you to insert the carafe and pull out the dispensing spout ...

Page 74: ...g the circuit You need to descale the machine Press the button to start the descaling process Follow the steps described in the Descaling chapter of this manual If you want to descale the machine later press the button to continue using the machine Please note that not descaling your machine will ultimately make it stop working properly In this case repair is NOT covered under your warranty Ready ...

Page 75: ...k Exx The machine is out of order The error code is displayed in the right bot tom corner For error codes 1 3 4 5 please refer to the Troubleshooting chapter For any other error codes follow the instructions below Turn off the machine Turn it back on after 30 seconds Try this 2 or 3 times If the machine does not start contact the Philips SAECO hotline in your country and quote the error code shown...

Page 76: ...ffee outlet duct clogged Clean the coffee outlet duct thoroughly as described in the Weekly Cleaning of the Brew Group chapter Error Code 3 4 Brew group blocked cannot be pulled out The brew group is not in the right position Close the service door Turn the machine off and back on The brew group automatically returns to the initial position Error Code 5 Water circuit error Air in the water circuit...

Page 77: ...e Coffee does not have enough crema See note The blend is unsuitable coffee is not freshly roasted or the grind is too coarse Change coffee blend or adjust the grind setting as explained in the Adjusting the Ceramic Coffee Grinder chapter The machine takes a long time to warm up or the amount of water dispensed is too little The machine circuit is clogged by limescale Descale the machine The brew ...

Page 78: ...cuit see the Using the Machine for the First Time chapter The brew group is dirty Clean the brew group see the Weekly Cleaning of the Brew Group chapter Coffee leaks out of the dispens ing spout The dispensing spout is clogged Clean the dispensing spout and its holes Frothed milk is too cold The cups are cold Preheat the cups with hot water The milk is not frothed The milk does not come out The mi...

Page 79: ...ing this you help to preserve the environment Packaging materials can be recycled Machine unplug the machine and cut the power cord Deliver the appliance and power cord to a service centre or public waste disposal facility This product complies with EU Directive 2002 96 EC The symbol on the product or on its packaging indicates that this product may not be treated as household waste Instead it sha...

Page 80: ...e 15 bar Boiler Stainless steel type Safety devices Thermal fuse WARRANTY AND SERVICE Warranty For detailed information on your warranty and related conditions please read the warranty booklet supplied separately Service We want to ensure that you remain satisfied with your machine If you have not already done so please register your purchase at www saeco com welcome This will enable us to stay in...

Page 81: ...lips com service your local dealer or at authorised service centres If you have any difficulties obtaining maintenance products for your ma chine please contact the Philips Saeco hotline in your country Contact details can be found in the warranty booklet packed separately or on www saeco com support Overview of maintenance products INTENZA Water filter cartridge CA6702 Grease HD5061 Descaling sol...

Page 82: ...82 ENGLISH Maintenance Kit CA 6706 Milk Circuit Cleaner CA6705 Coffee Oil Remover CA6704 ...

Page 83: ......

Page 84: ...www saeco com welcome The manufacturer reserves the right to make changes without prior notice Rev 00 del 30 06 14 02 EN 02 ...

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