Saeco Incanto HD8911/47, Manual

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Error code Problem Cause Possible solution
3 - 4 There is a problem with
the brew group. The brew group is dirty. Remove the brew group
and thoroughly.
. The brew group is not
positioned correctly. Remove the brew group
and reinsert it. Before
you slide it back into
the machine, make sure
the two reference signs
on the side match.
5 There is a water circuit
problem. There is air in the water
circuit. Remove and place back
the water tank a couple
of times. Make sure you
insert it into the
machine properly.
Check if the water tank
compartment is clean.
14 The machine is
overheated. This can have several
causes. Turn the machine off
and turn it back on
again after 30 minutes.
Try this 2 or 3 times.
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Philips Saeco hotline. Contact details can be found in the warranty booklet
or on www.saeco.com/support.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit
www.saeco.com/support
for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem Cause Solution
The machine does not
turn on. The machine is disconnected or the
main switch is in OFF position. Check if the power cord is inserted
correctly.
Make sure the main switch is in ON
position.
The machine is in DEMO
mode. The standby button has been
pressed for more than 8 seconds. Turn the machine off and then on
again using the main switch on the
back of the machine.
The drip tray fills up
quickly. This is normal. The machine uses
water to rinse the internal circuit and
brew group. Some water flows
through the internal system directly
into the drip tray. Empty the drip tray when the 'drip
tray full' indicator pops up through
the drip tray cover.
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