Saeco Incanto HD8911/47, Manual

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Problem Cause Solution
Place a cup under the dispensing
spout to collect rinsing water.
The 'coffee grounds
container full' icon
remains displayed. You emptied the coffee grounds
container while the machine was
turned off. Always empty the coffee grounds
container while the machine is ON.
If you empty the coffee grounds
container while the machine is
turned off, the coffee cycle counter
is not reset. In that case, the
'empty coffee grounds container'
icon will
stay on the display even
though the container is not full.
You placed back the coffee grounds
container too fast. Do not place back the coffee
grounds container until the display
prompts you to put it back
I cannot remove the brew
group. The brew group is not in the correct
position. Close the service door. Turn the
machine off and back on again.
Wait for the machine ready screen
to appear and then remove the
brew group. Clean the brew group.
You have not removed the coffee
grounds container. Remove the coffee grounds
container before you remove the
brew group
I cannot insert the brew
group. The brew group is not in the correct
position. You did not put the brew group in
neutral position before placing it
back. Make sure that the lever is in
contact with the base of the brew
group and that the hook of the
brew group is in the correct
position.
Reset the machine by turning it on
and off. Place the drip tray and the
coffee grounds container back.
Leave the brew group out. Close
the maintenance door and turn
the machine on and off. Then try
to reinsert the brew group.
The machine is still in the descaling
procedure. You cannot remove the brew
group when the descaling process
is active. First complete the
descaling process and then
remove the brew group.
The coffee has too little
crema or is watery. The grinder is set to a too coarse
setting. Adjust the grinder to a finer
setting.
You are using an unsuitable coffee
blend. Start using a different coffee
blend.
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