15
TROUBLESHOOTING
PROBLEM
SOLUTION
Multi processor does not operate
• Make sure the large work bowl and lid are
properly aligned and locked in place and
the large food pusher is inserted in the feed
chute.
• Check to make sure the multi processor is
plugged in.
• If you have a circuit breaker box, be sure
the circuit is closed.
• Unplug the multi processor, and then plug it
back into the outlet.
Multi processor not shredding or slicing
properly
• Make sure the disc is installed properly.
• Make sure ingredients are suitable for
slicing or shredding.
Lid does not close/lock into place. Make sure
the disc is installed correctly.
• Try to close again with the large food
pusher removed.
• Make sure there is no food or other object
blocking the interlock system.
Foods being sliced or grated fill up on one
side of the bowl.
• This is normal. Stop processing
occasionally and either, even out the food in
the workbowl or move it to another bowl.
When food accumulates close to the disc,
empty the workbowl before continuing.
Some pieces of food remain on top of the
disc.
• This is normal. Slice or grate those pieces
by hand or save for another use, like soups
that will be pureed.
Soft cheese collects on top of the slice/grate
disc.
• The cheese was not cold enough. The
pressure exerted on the pusher was too
great.
• Be sure soft cheeses are well chilled or
place in freezer until knife inserted into
cheese penetrates about 12mm.
Remember food pusher is to be used as a
guide; never exert hard pressure on the food
pusher.
If the problem is not due to one of the above items, see the “Warranty and Customer Service”
section of this manual.
