Care and maintenance
1.Before doing anything else, unplug the crock pot from the power socket.
2.Using oven gloves, remove the lid and the crock pot and put them on a
heatproof surface.
3.Even if you don’t intend to wash up right away, fill the crock pot with warm
water, otherwise the residual heat may bake any food debris on to the
crock pot, making its eventual removal more difficult.
4.Don’t soak the exterior of the crock pot in water. The base is porous and
will soak up water which may cause it to crack when heated.
5.Wash the lid and crock pot in hot soapy water, using a cloth or sponge, then
rinse and dry thoroughly. Don’t use scouring pads.
6.Wipe all other surfaces, internal and external, with a damp cloth. You may
use a little mild household detergent (washing-up liquid) if necessary. All
surfaces should be dry before re-using the crock pot or storing it away.
7.After some time in use, the glaze on the crock pot may develop “crazing”,
a network of small cracks. This marking is superficial, and doesn’t affect
the operation of the slow cooker. Don’t worry about it.
Don’t put the body of the crock pot in water or any other liquid.
Don’t use harsh or abrasive cleaners.
Don’t put any part of the crock pot in a dishwasher.
Connection to the mains supply
This appliance must be earthed. To replace the fuse, use a
13A BS1362 compliant fuse. To replace the plug, use a 13A
BS1363 compliant plug. Fit the green/yellow Earth wire to
the terminal marked E or , the blue Neutral wire to the
terminal marked N, and the brown Live wire to the terminal
marked L. Fit the cord grip. If in doubt, call an electrician.
If the plug supplied is non-rewireable (moulded), don’t use
it without the fuse cover in place. If you remove the plug,
dispose of it, don’t re-use it or put it in a socket.
After sales service
The appliance isn’t user–serviceable. If it’s not working properly, check:
1.You’ve followed the instructions correctly.
2.The plug fuse hasn’t blown.
3.The main supply fuse/circuit breaker hasn’t blown/tripped.
If it still doesn’t work, consult your retailer. If your retailer fails to solve your
problem, and you need to return it to us, proceed as follows:
1.Pack it carefully.
2.Enclose your name, address, and daytime telephone number.
3.Tell us what’s wrong with it. If it’s under guarantee, state where and when
it was bought, and include proof of purchase (e.g. till receipt).
4.Send it to Customer Service Dept, at the address at the end of this leaflet.
5.They’ll give you an estimate for inspection/repair.
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