Troubleshooting
27
Troubleshooting
Problem
Probable cause(s)
Suggested remedy
System will not produce
fog/haze when control panel
set to RUN or remote control
Fog/Haze switch turned on
System not at operating
temperature
Wait until
message
no longer shown
or
set to 0
Increase setting
set to 0
Increase setting
DMX signal present
Disconnect or turn off DMX
controller
System can be fired from
control panel or remote
control, but not by DMX
controller
DMX address setting
incorrect
Change DMX address (page
18)
Poor connection in DMX line
Check DMX cables and
connections
LINK menu is set to SEND
Set LINK menu to RECV
All fog/haze outputs are
weak
Base pump unit requires
priming
Prime base pump unit (page
18)
Fog/haze output is weak on
one particular head
Channel requires priming
Prime the channel (page 18)
Wet, greasy, non-uniform fog
output, fluid drips or spits
from nozzle, or very loud
noise when firing system
Incompatible fog fluid
Use approved fluid!
System appears dead
Mains fuse blown
Replace fuse (page 26)
No power at AC cable inlet
Check power cable and
circuit breaker
System causes DMX errors
to occur on other units when
connected to a DMX system
LINK menu is set to SEND
Set LINK menu to RECV
