RUPTELA FM-Pro4 User Manual Download | Manualshive

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Troubleshooting ...................................................................................................... 39

gsminfo ............................................................................................................ 39

getapn ............................................................................................................. 40

coords.............................................................................................................. 40

reset ................................................................................................................ 41

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Summary of Contents for FM-Pro4

Page 1: ...FM Pro4 User Manual v2 2 2019 12 16 ...

Page 2: ...rtifications 13 3 Technical Information 14 3 1 Indication LED Patterns 14 3 2 12 Pin Cable Pinout 14 3 3 14 Pin Cable Pinout 15 3 4 Physical Characteristics 15 3 5 Technical Characteristics 15 3 5 1 Environmental Specifications 15 3 5 2 Electrical Specifications 16 3 5 3 Power Consumption 12 V DC 16 3 5 4 Connectivity 16 3 6 Interfaces 17 3 6 1 Power Supply 17 3 6 2 Analog Inputs 17 3 6 3 Digital ...

Page 3: ...3 Saving a Configuration to a File 28 6 3 4 Loading a Configuration from a Device 29 6 3 5 Saving a Configuration to a Device 29 6 4 Essential Settings 30 6 4 1 Server Settings 30 6 4 2 APN Settings 31 6 4 3 Engine Detection and Data Collection Settings 32 6 5 Advanced Configuration 33 6 6 Configuration via SMS Commands 33 6 7 Updating Firmware 34 6 7 1 File Extension 34 6 7 2 Updating Firmware Au...

Page 4: ...3 7 6 Troubleshooting 39 7 6 1 gsminfo 39 7 6 2 getapn 40 7 6 3 coords 40 7 6 4 reset 41 ...

Page 5: ... lt 1 2 Legal Information Copyright 2019 Ruptela All rights reserved Reproduction transfer distribution or storage of parts or all of the contents in this document in any form without the prior written permission of Ruptela is prohibited Other products and company names mentioned in this document are trademarks or trade names of their respective owners 1 3 Contact Information General enquiries Web...

Page 6: ...5 1 4 Document Changelog Version Date Modification 2 0 2019 10 07 Updated User manual structure and design 2 1 2019 10 21 Updated Connectivity 2 2 2019 12 16 Updated Configuration example images ...

Page 7: ...xtended time periods Any installation and or handling during a lightning storm is prohibited Caution If an incorrect type of battery is used for replacement there is a high explosion risk Dispose of used batteries according to the environmental requirements For configuration use cables that were purchased from Ruptela Ruptela is not responsible for any harm or damage caused while using the wrong c...

Page 8: ... for emphasis Italic text Used to indicate items that belong to a list and can be selected Note Used to highlight important information or special conditions Caution Used to mark actions that require caution when handling the product Warning Used to mark actions that may cause irreversible damage if performed incorrectly Tip Suggestions on how to proceed ...

Page 9: ...ntal Dilution of Precision GLONASS Global Navigation Satellite System GMT Greenwich Mean Time GNSS Global Navigation Satellite System GPRS General Packet Radio Service GPS Global Positioning System GSM Global System for Mobile Communications LED Light Emitting Diode PCB Printed Circuit Board SMS Short Message Service TCP Transmission Control Protocol UDP User Datagram Protocol UMTS Universal Mobil...

Page 10: ...ter https doc ruptela lt display AB Device Center Advanced configuration manual https doc ruptela lt pages viewpage action pageId 884776 Firmware and configurator files https doc ruptela lt pages viewpage action pageId 884803 Microsoft Framework https www microsoft com en us download details aspx id 17851 VCOM drivers https doc ruptela lt display AB Drivers and utilities ...

Page 11: ...ith a GNSS signal and transfers data to a server via cellular GSM GPRS UMTS 3G networks FM Pro4 comes in the following variations FM Pro4 the basic version has GSM connectivity FM Pro4 3G has GSM and UMTS 3G connectivity FM Pro4 FM Pro4 3G 2 2 Device Overview Indication LEDs Mini USB port Audio jack GNSS antenna port 14 Pin port 12 Pin port ...

Page 12: ...ehaviour monitoring Eco Drive CANbus data reading FMS J1939 and J1708 Temperature monitoring Driver registration and identification Remote ignition blocking Fuel monitoring Internal geozones Jamming detection Commands and configuration via SMS Supports additional sensors ...

Page 13: ...in a cardboard box The package contains the following items 1 The device itself 2 An external GNSS antenna 3 A 12 pin cable 4 A 14 pin cable By default no SIM card is provided in the package SIM cards can be obtained from your local phone operator ...

Page 14: ...for electrical goods and is part of a legislative initiative to solve the problem of huge amounts of toxic electronic waste EAC The Eurasian Conformity Mark indicates products that conform to all technical regulations of the Eurasian Customs Union It means that the device meets all requirements of the corresponding technical regulations and have passed all conformity assessment procedures FCC Part...

Page 15: ... every 5 seconds One device connected Twice every 5 seconds Two devices connected Three times every 5 seconds Three devices connected All Once every 5 seconds Sleep deep sleep mode 3 2 12 Pin Cable Pinout Pin Wire color Description BAT 12 24V Red Power supply 12 24V Chassis Black Ground connection DIN1 Pink Digital input 1 DIN2 Blue Digital input 2 DIN3 White Digital input 3 DIN4 Yellow Digital in...

Page 16: ...assis Black Ground connection PortC 485A White Red RS485 line A PortC 485B Yellow Brown RS485 line B 3 4 Physical Characteristics Dimensions 111 x 75 x 25 mm Weight 134 10 g Housing material Plastic Connectors 12 Pin and 14 Pin insulated Configuration interface Mini USB Antenna External 3 5 Technical Characteristics 3 5 1 Environmental Specifications FM Pro4 FM Pro4 3G Temperature Operating 35 to ...

Page 17: ...mA Idle mode 67 5 mA Active mode 102 0 mA Sleep mode 24 2 mA Deep sleep mode 6 2 mA Operating while charging battery Idle mode 167 5 mA Active mode 176 0 mA Sleep mode 130 9 mA Deep sleep mode 119 3 mA Idle mode 172 4 mA Active mode 211 4 mA Sleep mode 127 7 mA Deep sleep mode 114 1 mA 3 5 4 Connectivity FM Pro4 FM Pro4 3G GSM Modem Quectel M95 Antenna Internal Quad band Frequency band GSM 850 900...

Page 18: ...DIN3 invertible DIN4 invertible Purpose To monitor the values of various peripherals Parameters Voltage range 0 30 V DC Voltage threshold 4 V DC DIN3 and DIN4 can be used in ground mode FM Pro4 only Voltage threshold in ground mode 250 mV DC Applications Ignition detection Various sensors 3 6 4 Digital Outputs Pins DOUT1 DOUT2 both invertible Purpose To control various peripherals Parameters Maxim...

Page 19: ...rts Pins Port A 232 RX Port A 232 TX Port B 232 RX Port B 232 TX RS232 Port C 485 A Port C 485B RS485 Purpose To connect and communicate with peripheral devices Applications J1708 data reading RS232 cameras Digital fuel level sensors RFID readers Fatigue sensors 3 6 7 1 Wire Pins 1W 5V 1W Data Purpose To monitor the values of various peripherals Parameters Power output 200 mA 4 1 V DC Applications...

Page 20: ...ver to open the plastic housing Unscrew the 2 screws at the bottom of the device as shown in the image below Once unscrewed the top of the housing should come off easily Make sure that the device is powered off before opening it The use of inappropriate tools or excessive force may cause permanent damage to the device Avoid opening the device more times than required as it may wear out the screws ...

Page 21: ...down All SIM card security codes must be disabled otherwise the SIM card will not work with the device Use a non prepaid SIM card to ensure that the balance does not suddenly run out and cause connectivity issues 4 3 Closing the Device To close the device simply put the top back on and screw in the two screws at the bottom ...

Page 22: ...he image below The cables can be connected in only one way 4 4 2 USB Cable Connection Connect the USB cable to the mini USB port as shown in the image below The cable can be connected in only one way Connect the other end to your computer The device can be configured when powered via USB using an external power supply for configuration is optional ...

Page 23: ... to the antenna port as shown in the image below Make sure that the cable is fully twisted onto the port 4 4 4 Audio Cable Connection Connect your audio equipment using a 3 5 mm audio cable as shown in the image below The cable can be connected in only one way ...

Page 24: ...llation Procedure Follow these steps to install the VCOM drivers 1 Uninstall any previous VCOM drivers Windows 7 Start Settings Control Panel Add or remove programs Windows 8 Start Settings Control Panel Programs Programs and Features Windows 10 Start Settings Apps Apps features 2 Extract the downloaded driver archive to your desired location Launch the appropriate installation file for your opera...

Page 25: ...n existing configuration file Send a configuration file to your device Load an existing configuration file from your device Update the device firmware Download the Device Center from our documentation website doc ruptela lt You can also find a detailed description of the Device Center in the User manual section Extract the downloaded archive to your desired location Launch DeviceCenter exe ...

Page 26: ...ing the Configuration After launching the Device Center click Configure device in the start menu If the VCOM drivers are installed you will be directed to the configuration type selection menu Click Connect device ...

Page 27: ...26 Select your device in the device selection menu by clicking on it Click Next to continue ...

Page 28: ...utton opens the advanced configurator 2 Device info displays information about the connected device 3 An information icon opens the Device Center user manual 4 Language switcher switches the language to English Spanish restart required 5 A configuration load save button bar used to load save configuration files 6 Device settings grouped by functionalities ...

Page 29: ...s 6 3 1 File Extension Configuration file extension for FM Pro4 devices fp4c Configuration files can easily be recognized by their own icon 6 3 2 Loading a Configuration from a File Click Load from file in the button bar Locate your configuration file and click Open You can also load a configuration file by dragging and dropping the file into the Device Center Loading a configuration from a file w...

Page 30: ...e Loading a configuration from a device will discard any changes to the existing configuration 6 3 5 Saving a Configuration to a Device Click Save to device in the button bar The configuration will be saved to the connected device Saving a configuration to a device will overwrite the existing configuration in the device without any confirmation ...

Page 31: ...settings are already entered IP Domain name The IP address of the server You may enter a numerical address or a domain name Default value 92 62 134 34 TrustTrack server Port The port of the server Default value 9015 TrustTrack server TCP protocol Protocol The connection protocol Possible values UDP uses less data but is less reliable UDP does not check for lost packets or their order TCP uses more...

Page 32: ...e will not send any data without APN settings They must be provided by your SIM card provider Name The APN name This parameter is mandatory for most SIM cards Consult with your SIM card provider for more information Username The APN username This parameter is optional Password The APN password This parameter is optional ...

Page 33: ...nt Sensor the engine is considered to be on when movement is detected Custom configure your own engine detection conditions More info Device Center User Manual Default value Ignition DIN4 Location update rate How often the device updates its location This controls how often data is collected and sent Possible values High at least twice a minute when driving Medium at least once a minute when drivi...

Page 34: ...nced configurator is available at doc ruptela lt Close the advanced configurator to return to the Device Center If you change any settings that are only available in the advanced configurator you will not be able to use that configuration in the Device Center and will need to reset it The configuration saved to the device will not be affected 6 6 Configuration via SMS Commands Alternatively the de...

Page 35: ...ile extension for FM Pro4 devices efwp4 6 7 2 Updating Firmware Automatically If the Device Center is newer than the detected device firmware it will suggest updating the firmware Click Update firmware to update the firmware If the firmware is not updated you will not be able to load and save configuration files from to the device This method does not require an internet connection This allows you...

Page 36: ...figurator menu Locate your firmware file and click Open The firmware update process will start 6 7 4 Updating Firmware Over the air The exact process of how to update firmware over the air depends on your fleet management software The following conditions must be met for the update to be successful The device must be connected to a power supply The device must be connected to a GSM GPRS network ...

Page 37: ...ed tape Crimp terminals 7 3 Installation Recommendations Make sure the installation is carried out only by qualified personnel Before starting the installation decide where you will install the device The installation location depends on the vehicle and selected installation method Follow these recommendations to ensure that the device works properly Install the device in a service access area und...

Page 38: ...ng It is recommended to place the GNSS antenna behind the dashboard as close to the windshield as possible and further away from the doors It must be uncovered and facing up as shown in the picture below Correct Incorrect Incorrect antenna placement may result in reduced tracking accuracy ...

Page 39: ...38 7 4 Wiring Diagram Power input 10 32 V DC It is mandatory to use an external automotive 1 A fuse ...

Page 40: ... device to check what might be wrong 7 6 1 gsminfo Use the gsminfo SMS command to know if the device is connected to GSM and GPRS networks Command syntax password gsminfo Response example ST 2019 06 20 23 26 33 OP 22210 lvl 15 LAC 20030 CID 28289 GSM M I 126 R 125 SP 0 GPRS 0 O 64 C 0 E 248 LK O 575 E 1 TMO 126 RS 04 P 0 The relevant parameters and their values are described in the table below lvl...

Page 41: ... 6 3 coords Use the coords SMS command to know if the device has an accurate GNSS fix Command syntax password coords Response example if there is no GNSS fix GPS is not available Response example if there is a GNSS fix 2019 06 20 07 01 lat 46 1443183 long 11 881766 alt 217 5 sat 8 dir 198 10 hdop 100 state 3 The relevant parameters and their values are described in the table below Datetime The cur...

Page 42: ...41 7 6 4 reset When all else fails use the reset SMS command to restart the device Configuration parameters will not be lost Command syntax password reset Response example Resetting device ...

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