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Hardware Installation and Reference Guide Troubleshooting
1) First, follow the two steps above.
2) Verify that the AP is correctly configured.
3) Adjust the angle of the antennas.
4) Move the client device to adjust the distance between the client and the AP.
LED keeps blinking red
If the LED blinking red for a long time, this indicates that the Ethernet port is not connected. Verify the Ethernet
connection.
LED keeps blinking green
The AP performs initialization after powering on. During this period, the LED keeps blinking green and does not turn solid
until initialization is completed.
Note
: If the blinking persists for an hour, it indicates that device initialization has failed and
the device is faulty.
LED keeps blinking orange (Fit mode)
Sometimes the AP performs a firmware upgrade after it is powered on. During this period, the LED keeps blinking orange
and does not turn solid until the upgrade is completed.
Note
: Do not plug or unplug the power cord when the Status LED
is blinking as firmware updates takes time. If the blinking persists for 10 minutes, it indicates that the device has failed to
complete the firmware upgrade and is faulty.
LED does not turn solid blue or blinking blue
After the system starts and the LED does not turn solid blue or blinking blue, it is probably because the AP has not
established a proper CAPWAP connection with the wireless controller. Verify that the wireless controller is operational and
properly configured.