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Table of Contents
Congratulations!
Welcome to the world of smarter vacuums. As the proud new owner of Rubbermaid Commercial Product’s
light weight UL12 vacuum cleaner, you can rest assured that you have purchased a convenient, efficient, and
high-quality product. As with all of our products, your UL12 is backed by our uncompromising commitment
to customer satisfaction.
For more Rubbermaid best-in-class products, visit our website at
www.rcpworksmarter.com.
Warranty ........................................................................................................................................................ 3
Troubleshooting .............................................................................................................................................. 3
Safety Instructions .......................................................................................................................................... 4
Maintenance ................................................................................................................................................... 5
Electrical Grounding/Cord Info ........................................................................................................................ 5
Package Contents ............................................................................................................................................6
Reorder Numbers ............................................................................................................................................ 6
Assembled Views ............................................................................................................................................ 7
Parts List ......................................................................................................................................................... 7
Assembly ........................................................................................................................................................ 8
Operation ....................................................................................................................................................... 9
Cord Storage................................................................................................................................................. 10
Paper Bag Replacement ................................................................................................................................ 10
Cloth Bag Replacement ..................................................................................................................................11
Belt and Brush Roll Replacement ................................................................................................................... 13
Edge-Cleaning Bristles Replacement. ............................................................................................................ 15
ENGLISH
ESPAÑOL - pág. 16
FRANÇAIS - pg. 30
ENGLISH
One (1) Year Limited Warranty
To the consumer, Rubbermaid Commercial Products, LLC (RCP) warrants to the original owner that this product is free from defects in
material and workmanship for a period of one (1) year from the date of the original purchase. If, within the one (1) year period, this product
becomes defective when used as directed under normal conditions, RCP will either repair or replace the product—at our option—when it is
returned complete (postage prepaid and insured) to an authorized service center. Product must be accompanied by a proof of purchase—a
bill of sale, receipted invoice, or other proof that the product is within the warranty period—to obtain warranty service. RCP shall bear the
cost of repairing/replacing the product and shipping it back to you.
RCP makes no other warranties, express or implied, concerning the
product or the merchantability or fitness thereof for any purpose.
This warranty does not apply to product that has been damaged as a result of improper maintenance, accident or other misuse. This
warranty is void if the product is repaired or modified in any way by anyone other than an authorized service center. This warranty also
does not cover normal wear items such as the following: brush, brush rolls, switches, belts, bags, filters, power cords, casters, wheels, and
gaskets. This warranty does not cover unauthorized repairs.
In no event shall RCP be liable for incidental or consequential damages.
For product replacement information, or questions regarding replacement parts, please contact customer service directly (within USA &
Canada) at 1-866-524-5233.
Legal rights vary from state to state, so the above limitations may not apply to you if precluded by local law.
Troubleshooting
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
Customer Service (1-866-524-5233)
In the event further assistance is required, please call the customer service number above, or contact an authorized service center.
Proof of purchase will be required before service is rendered. Transportation charges to and from the repair location must be paid
by the purchaser. For quick troubleshooting, please go to
www.rcpworksmarter.com.
This warranty does not apply outside of the fifty United States and Canada. This warranty excludes repairs to parts or systems
resulting from unauthorized modifications made to the vacuum cleaner.
Problem
Reason
Solution
Vacuum cleaner
won’t run:
1. ON/OFF switch is in “OFF” position.
2. Power cord not firmly plugged into outlet.
3. Power cord and extension cord not fully
connected or unconnected completely.
4. Blown fuse or tripped breaker.
5. Motor does not work.
6. Broken fan.
7. Broken switch.
1. Press switch to “ON” position.
2. Ensure that plug is securely inserted into electrical outlet.
3. Ensure plug ends are fully connected.
4. Replace fuse/reset breaker.
5. Please contact customer service or authorized service center.
6. Please contact customer service or authorized service center.
7. Please contact customer service or authorized service center.
Vacuum cleaner
won’t pick up/low
suction:
1. Paper bag not installed correctly.
2. Paper bag is full.
3. Cloth bag pores are clogged.
4. Brush roll worn.
5. Broken or worn belt.
6. Nozzle duct obstructed.
7. Brush roll improperly installed.
1. Confirm paper bag is installed correctly–See page 10.
2. Replace paper bag–See page 10.
3. Replace cloth bag–See page 12.
4. Replace brush roll–See page 13.
5. Replace belt–See page 13.
6. Remove obstruction.
7. Check orientation of brush roll endcaps–See page 14, figure 7.
Dust escaping from
vacuum cleaner:
1. Paper bag is full.
2. Paper bag not installed correctly.
3. Handle tubes not assembled correctly.
1. Replace paper bag–See page 10.
2. Confirm paper bag is installed correctly–See page 10.
3. Ensure tubes are securely connected by the collars, and
that the collar seals are in place.
