RTS SIP-ISDN, Hardware & Software Manual, Page: 2 / 102

Proprietary Notice
The product information and design disclosed herein were originated by
and are the property of Bosch Security Systems, Inc. Bosch reserves all
patent, proprietary design, manufacturing, reproduction, use and sales
rights thereto, and to any article disclosed therein, except to the extent
rights are expressly granted to others.
C
OPYRIGHT
N
OTICE
Copyright 2009 by Bosch Security Systems, Inc. All rights reserved.
Reproduction, in whole or in part, without prior written permission from
Bosch is prohibited.
W
ARRANTY
N
OTICE
See the enclosed warranty card for further details.
C
USTOMER
S
UPPORT
Technical questions should be directed to:
Customer Service Department
Bosch Security Systems, Inc.
12000 Portland Avenue South
Burnsville, MN 55337 USA
Telephone: 877-863-4169
Fax: 800-323-0498
Info@rtsintercoms.com
Technical Questions EMEA:
Bosch Security Systems Technical Support EMEA
http://www.rtsintercoms.com/contact_main.php
R
ETURN
S
HIPPING
I
NSTRUCTIONS
Customer Service Department
Bosch Security Systems, Inc. (Lincoln, NE)
Telephone: 402-467-5321
Fax: 402-467-3279
Factory Service: 800-553-5992
Please include a note in the box which supplies the company name,
address, phone number, a person to contact regarding the repair, the type
and quantity of equipment, a description of the problem and the serial
number(s).
S
HIPPING TO THE
M
ANUFACTURER
All shipments of product should be made via UPS Ground, prepaid (you
may request from Factory Service a different shipment method). Any
shipment upgrades will be paid by the customer. The equipment should
be shipped in the original packing carton. If the original carton is not
available, use any suitable container that is rigid and of adequate size. If
a substitute container is used, the equipment should be wrapped in paper
and surrounded with at least four (4) inches of excelsior or similar
shock-absorbing material. All shipments must be sent to the following
address and must include the Proof of Purchase for warranty repair.
Upon completion of any repair the equipment will be returned via
United Parcel Service or specified shipper, collect.
Factory Service Department
Bosch Security Systems, Inc.
8601 East Cornhusker Hwy.
Lincoln, NE 68507 U.S.A.
Attn: Service